Careford Lodge, Merriott, Somerset
Careford Lodge, Merriott, Somerset
Careford Lodge, Merriott, Somerset

Careford Lodge is registered for eighteen residents and employs a team of highly-skilled carers. Together with old age care, the team are skilled in looking after those with sensory impairments while supporting daily comforts and independence.

The home has built-up a sound community reputation and looks to make a positive impact to the lives of residents and their families, without compromising upon sound health, safety and security.

Owner: The New Careford Lodge Ltd

Person in charge: Tracey Moore (Registered Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 16

Shared Rooms: 1

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £750 – £800 (These prices are only a guideline, please contact Careford Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated behind the Kings Head Public House in Church Street.

Visiting:

Visitors welcome at any time.

Parking:

Car parking available in own grounds.

Latest Care Quality Commission* Report on Careford Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Careford Lodge has a Review Score of 9.6 (9.550)

The Review Score of 9.6 (maximum of 10) for Careford Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Careford Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.8 for Careford Lodge is calculated as follows: ( (48 Excellents x 5) + (12 Goods x 4) ) ÷ 60 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Careford Lodge is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Careford Lodge?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Careford Lodge

  • Friend of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Godson of Resident/Service User
    1
  • Resident / Service User
    1

The staff at Careford Lodge are amazing. My mother has been here for almost three months and needs a lot of care. All the staff are gentle and kind and give her so much help. The food I have seen and experienced is of a very high standard with lots of choices.
I would recommend Careford Lodge to anyone who needs to find the best care home.

How likely would you be to recommend Careford Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracey Moore, Registered Manager at Careford Lodge responded to this review on 22 Nov 2017:

Thank you very much, Carole, for your review. It is a pleasure to have your mum living here at Careford Lodge. With warmest regards Tracey

My godmother was a resident of Careford Lodge - Merriott until her recent passing.
I always knew she was in the best home for her and knew she would be very happy there.
From my first visit, I always knew that there could be no better place for her to spend her last years.
The 100% dedication, love, care and respect for the residents starts at the top with the manager and continues through the staff what ever the staff age.
It's like a top hotel and would without hesitation (110%) recommend to anyone who is looking at homes for a family member.
Sadly I live 200 miles away and if I ever need a local home in Kent I know nothing will match the quality and standards of Careford Lodge - Merriott.

How likely would you be to recommend Careford Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracey Moore, Registered Manager at Careford Lodge responded to this review on 02 Aug 2017:

Thank you very much for your review, it was a pleasure to meet you and have your Godmother stay with us. She is very much missed.

Having been to a lot of care homes I can say that Careford Lodge is most definitely the best. The staff are all fantastic, so kind and helpful. Residents are treated as individuals and everyone's disabilities are covered.

How likely would you be to recommend Careford Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracey Moore, Registered Manager at Careford Lodge responded to this review on 29 Mar 2017:

Thank you very much, Vicky, for your review, it is a pleasure to have your friend staying with us.

I gave up my home and moved into Careford Lodge. It had been recommended to me so very pleased I believed the person. The organiser is a very understanding person and can see where care is needed, yet does not make one feel "helpless" and encourages independence. She deals with staff individually so we benefit from good organisation.

How likely would you be to recommend Careford Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lorraine Chant, Group Manager at Careford Lodge responded to this review on 22 Mar 2017:

Many thanks for your feedback. I am so pleased that you are happy with the services being provided at Careford Lodge.

I visit a friend regularly and am most impressed with Careford Lodge.

The staff are very friendly and always speak to residents and visitors. They are happy to help in any way that they can. The atmosphere is relaxed and responsive.

Whilst I was visiting, they held a residents meeting where they were encouraged to speak on any matter or future suggestions, be it menus, trips out or activities etc.

The rooms are spacious, allowing for a sitting/television area so that residents can have privacy if wanted. The lounge and dining area allow for recreational activities and games to be played.

My friend has settled in very well and been given plenty of encouragement since she has been a resident.

How likely would you be to recommend Careford Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Careford Lodge

Job Vacancies

Staff Profiles

No image found

Tracey Moore

Job Title: Registered Manager

Joined: 2015

Description:

Tracey has worked within health and social care since 2002, and has worked with the elderly, adults with a learning disability and adults with a physical disability. Tracey has gained two degrees in Health and Social Care, and is currently working towards a Level 5 qualification.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Careford Lodge