Wisteria House

Montacute Road, Tintinhull, Yeovil BA22 8QD
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8.1 2 Reviews
  • Wisteria House, Yeovil
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 13 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1000
  • Self-Funded Residential Dementia Care: £990 – £1000
  • RESPITE Self-Funded Residential Care: £990 – £1000
  • RESPITE Self-Funded Residential Dementia Care: £990 – £1000

These prices are only a guideline, please contact Wisteria House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs S Wortley

Person in charge

  • Michelle Carey (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (0)
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Wisteria House Reviews (2)

8.1

Wisteria House has a Review Score of 8.1 (8.144) out of 10, based on 2 reviews in the last 2 years.
Over all time Wisteria House has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Wisteria House
  • 2
Total of 2, showing 1-2
Review from Phil M (Son of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a small care home of about 14 residents, in an old but well maintained building.
The one thing that separates this home from others we have experienced is the staff the Manager leads.
They can't do enough for both residents and families and will go that extra mile if required.
I am very pleased
my mother resides there and hope she will have many more years of enjoyment.
Thank you to all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter E (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Helpful staff member who emailed doctor at the doctor's surgery to request diagnosis of spot on mum's cheek, by a specialist.
Staff are usually available to answer queries regarding ongoing care.
We would like mum to be helped to sit outside whenever possible, according to the weather.
Reply from Michelle Carey, Registered Manager at Wisteria House

Thank you for your feedback this is always welcomed at Wisteria House. We have hard working members of staff that work tirelessly to make the residents day brighter. We will of course encourage more visits outside in the garden.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.144)

Overview of Review Score

The Review Score of 8.1 (8.144) out of 10 for Wisteria House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.250 for Wisteria House is calculated as follows: ( (10 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 24 Ratings = 4.25
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.894 Points relating to the number of positive Reviews for Wisteria House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 13 registered maximum number of service users is 2.6. 2 Positive Reviews ÷ 2.6 = 0.769
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Wisteria House

What types of Care is Wisteria House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wisteria House have?

There are 13 Single Rooms.

What are the Facilities & Services at Wisteria House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wisteria House to the centre of Yeovil?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wisteria House to verify any information. View our terms and conditions. Wisteria House has an Basic Service - more info.