Yew Tree Cottage Residential Home, Chard, Somerset
Yew Tree Cottage Residential Home, Chard, Somerset
Yew Tree Cottage Residential Home, Chard, Somerset

Yew Tree Cottage is a small privately owned, well established care home on the outskirts of Chard.

The home provides 24-hour permanent, respite and day care for older people, with or without dementia. Yew Tree Cottage consistently receives excellent inspection reports from all the regulatory inspection bodies.

The home is owned and managed by a qualified nurse who specialised in care of the elderly, her husband, and a team of suitably trained, mature, support staff.

The main house has five large en-suite rooms and the annex is available for single or double occupancy, ideal for a couple who would like supported living accommodation. The home is fitted out to a high standard and has large, accessible landscaped gardens with an abundance of birds and wildlife.

Yew Tree Cottage prides itself on its high standard of care in a warm and caring, yet professional environment and viewing is highly recommended to appreciate this unique care home.

Owner: Ambridge Estates Ltd

Person in charge: Sarah-Jane Ambridge (Manager/Owner)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 5 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment • Post operative hip and knee convalescence

Admission Information: Contact us for details. Ages 50+.

Single Rooms: 3

Shared Rooms: 1

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Please ring prior to visiting to ensure that we are in as we are often out, especially if the weather is good!

Parking:

There is limited parking, but if we know you are coming we will find you a space!

Latest Care Quality Commission* Report on Yew Tree Cottage Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Yew Tree Cottage Residential Home has a Review Score of 9.4 (9.360)

The Review Score of 9.4 (maximum of 10) for Yew Tree Cottage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Yew Tree Cottage Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.86 for Yew Tree Cottage Residential Home is calculated as follows: ( (93 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.5 Points relating to the number of positive Reviews for Yew Tree Cottage Residential Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 1 positive Reviews (5 registered maximum number of service users ÷ 5). 3 Reviews ÷ 1 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Yew Tree Cottage Residential Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Yew Tree Cottage Residential Home

  • Friend of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2

I am very happy to let the care home look after my husband. He's absolutely happy to go. I feel very relaxed while he's away.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sarah-Jane Ambridge, Owner/Manager at Yew Tree Cottage Residential Home responded to this review on 01 Jun 2017:

Thank you, Mary, as usual, your husband is always a pleasure to have.

After visiting my elderly friend here since she became a resident, I am never ceased to be amazed at how lovely the home is.
There is always laughter to be heard and a wonderful aroma of fresh flowers or home cooking.
Kind and caring staff, always the same continuity of care really is the key to this home's great reputation and the proposed extension for an extra two residents will make some lucky clients very happy.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sarah-Jane Ambridge, Owner/Manager at Yew Tree Cottage Residential Home responded to this review on 22 May 2017:

Thank you for your lovely comments, I will pass them on to the girls. We look forward to seeing you again soon.

Friendly and helpful staff and warm, relaxing country home atmosphere made the move so much easier for my friend. She feels safe and secure in their hands and this has led to a great improvement in her overall health and disposition.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was very fortunate to find a room for respite care at Yew Tree Cottage. She absolutely loved her stay and is already planning to book again for next year! The staff who own and run the home are a great team, very professional, and an absolute delight to be with. The gardens are beautifully kept and provide a wonderful and stimulating environment. All the food I saw was home made (even tailored to individual residents) and of a very high standard. Residents are very much treated as family members by the owners, who I have regularly seen 'going the extra mile' to help and support those in their care. Conversation and activities are encouraged to keep residents alert and engaged. I was also made very welcome when visiting my Mum and taking her out - this is just as important for family as for residents themselves. I would not hesitate to recommend this residential home.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has just spent the week in respite at Yew Tree Cottage where he said he has been treated like a king and nothing had been too much trouble for the owners and staff. The hospitality and care far surpassed any expectations. He enjoyed the company, the food and all the extra help was given which was quite unexpected but gratefully received. The next stay has already been agreed and he is looking forward to it.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The home is run at a very high standard. Everywhere you go it is spotlessly clean. The food is very good. The staff are excellent in caring for their needs, and keeps everyone happy. The owners are very welcoming and nothing is too much trouble. There is nothing detriment I can say about the home or staff, very very satisfied.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very well looked after.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home cares for a small number of residents perhaps five or six. I was very impressed with the care and personal touch, staff and owners provided. It had a lovely warm homely feel. I visited a dear friend it felt like her own home. Everywhere was clean. I would be most happy for any relative of more to be there. Home from home.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

sarah ambridge, Owner/Manager at Yew Tree Cottage Residential Home responded to this review on 27 Nov 2015:

Thank you Judith.

My dad said everyone was kind, the food was brilliant, also it was lovely and warm. He enjoyed sitting in the conservatory, listening to the indoor birds, but watching the wild birds feed in the garden.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

December 2015

January 2013

Official Volunteer

Recipient: Yew Tree Cottage Residential Home

Date: Wednesday 02 Jan 2013

more details

December 2012

October 2012

July 2012

Job Vacancies

Staff Profiles

No image found

Sarah-Jane Ambridge

Job Title: Company Director, Owner and Manager

Joined: 2007

Description:

Sarah-Jane is a Qualified General and Psychiatric Nurse with many years of experience of caring for the elderly.
Before owning her own care home, Sarah-Jane had worked in many other care homes helping them to improve their standards mainly on a consultancy basis.
She left the NHS in 1997 where she had been working as Clinical Nurse Specialist and Clinical Tutor and Assessor at The Royal Berkshire Hospital.

No image found

Graham Ambridge

Job Title: Company Director, Administrator and Sunday Chef!

Joined: 2007

Description:

Graham is a QS by profession but only works on a consultancy basis now.

He deals with the day to day financial running of the home mainly but his other roles include cooking our renouned Sunday lunches! Assisting with appointment transport and generally keeping everybody happy.
He helps maintain the cottage and the vast grounds.
Basically he is indispensable!

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Denise Hadjiannopoulos

Job Title: Deputy Manager

Joined: 2008

Description:

Denise has completed all her madatory training along side her Community Nursing Certificate.
She has a vast variety of experience in all areas.
Especially, her cake making!
She is a very dedicated lady who is liked and trusted by all and manages the running of the home in Sarah-Jane and Grahams absence.

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Patricia Hollard

Job Title: Senior Support Worker

Joined: 2011

Description:

Pat came to Yew Tree Cottage from the hospitality industry and has taken to her role like a duck to water.
She reached the regional finals of National Care Awards last year in the 'New comer to care' catagory.
Pat has lived locally all her life as have her parents, so she knows many people!
Her great passion is her garden and her family.

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Catherine Mullett

Job Title: Senior Support Worker

Joined: 2016

Description:

Catherine is a qualified nurse who has moved to the area to be nearer her parents.
She chose to work in the care sector rather than the hospital environment as she enjoys patient contact!
She brings a wealth of experience from her back ground in elderly care medicine.
She lives locally with her partner and their 11 year old daughter.

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Sophie Beckett

Job Title: Support Worker

Joined: 2015

Description:

Sophie joined the team in 2015 and has proved to be a great asset. She is multi talented and is liked and trusted by all

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Shayna Knight

Job Title: Senior support worker

Joined: 2014

Description:

Shayna joined us from the hospitality/commerce industry and is known by many and well respected. She lives locally with her husband and three daughters.
She is responsible for the day to day care of the residents and the support of junior staff

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Karen Smart

Job Title: Senior Support Worker

Joined: 2017

Description:

Karen has come to us from working on the community helpline and has a wealth of experience with the elderly. She works mainly nights and evenings as she cares for her elderly father during the day

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Leanne Loaring

Job Title: Senior Support Worker

Joined: 2007

Description:

Leanne has worked for Graham and Sarah-Jane from their first day!
Leanne now helps out on an ad hoc basis as she is busy being a Mother and a wife, helping her husband Phil, with his admin work for his business.
Leanne is back to help us on a regular basis! Yippee!

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Nina Jacobson

Job Title: Support Worker

Joined: 2017

Description:

Nina works nights as she has a young family at home. She is bright and bubbly

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Yew Tree Cottage Residential Home