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Care Provided by Oakwood Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The fee is dependent on room choice and individual needs
Contact Oakwood Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Unityone LTD
- Private Owned
Person in charge
- Ashley James (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (33)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at anytime and do not need to pre book. The home do have protected meal times and politely ask if possible to avoid the hours of 7-10, 12-2 and 4-6 to avoid any disruption
Parking
- Car park is located to the front of the newly renovated building This is only a temporary car park and will be fully merged with the other side once the full building work has been completed. When visiting, please press the door bell and wait for someone to answer the door. Will answer the door as soon as possible as the team may be assisting residents and not always able to get to the door immediately
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Oakwood Care Home Reviews (39)
9.2
Oakwood Care Home has a Review Score of 9.2 (9.206) out of 10, based on 6 reviews in the last 2 years.
Over all time Oakwood Care Home has 39 reviews.
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Review from Carl G (Son of Resident) published on 13 August 2026 Submitted via Website•
Overall Experience
Three weeks ago we faced one of the hardest decisions of our lives - moving Mum, who has Alzheimer's, into residential care. We were full of anxiety, wondering if we were doing the right thing, but within days those fears disappeared.
From the moment we arrived, every member of staff was warm, welcoming and caring. Mum quickly settled, is now calmer, happier, eating far better, joining activities, chatting with other residents and, most importantly, laughing again - something we hadn't seen for a long time.
The care, communication and attention to detail have been exceptional. Staff are proactive, professional and genuinely compassionate, creating a warm, positive atmosphere throughout the home.
From the moment we arrived, every member of staff was warm, welcoming and caring. Mum quickly settled, is now calmer, happier, eating far better, joining activities, chatting with other residents and, most importantly, laughing again - something we hadn't seen for a long time.
The care, communication and attention to detail have been exceptional. Staff are proactive, professional and genuinely compassionate, creating a warm, positive atmosphere throughout the home.
Most importantly, Mum is happy and feels safe. As a family, we no longer spend every day worrying about her and can simply enjoy being her family again. Thank you to everyone, especially Ashley, Sam, Maxine, Tracey and the care & housekeeping teams.
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Review from Norma B (Daughter of Resident) published on 30 April 2025 Submitted via Website•
Overall Experience
I am so happy that my brothers and I decided on Oakwood for the care of our mom. I actually sleep at night, now I know there are carers looking out for her. Oakwood has a really good vibe about it and all staff, from the cleaners up to the manager are very approachable, friendly and nothing is too much trouble.
I would recommend anyone, who is looking for care for their loved one to come and view Oakwood.
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Review from Terry G (Son-in-law of Resident) published on 24 April 2025 Submitted via Website•
Overall Experience
My father in law moved into Oakwood towards the end of 2024.
I paid a couple of visits beforehand and came away impressed with what I had seen.
Meeting the manager,and some of the other staff convinced me that this would be the right move for my father in law.
Visits I have made since have confirmed my initial view.
The professionalism and care provided is excellent.
The home is clean,bright and modern and all the staff I have met do an outstanding job.
I paid a couple of visits beforehand and came away impressed with what I had seen.
Meeting the manager,and some of the other staff convinced me that this would be the right move for my father in law.
Visits I have made since have confirmed my initial view.
The professionalism and care provided is excellent.
The home is clean,bright and modern and all the staff I have met do an outstanding job.
This is definitely a ten out of ten.
↩Reply from Ashley James, Registered Manager at Oakwood Care Home
Thank you for your kind words and taking the time to review - highly appreciated. Garden is being done as we speak :)
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Review from Christopher A (Son of Resident) published on 24 April 2025 Submitted via Website•
Overall Experience
Pleasant and supportive staff who keep you up to date. Staff are always welcoming, kind, warm and caring. They look after the residents with compassion and empathy. Activities and outings are put on for residents to participate and their needs are met. Perhaps the garden needs to be landscaped as soon as possible.
↩Reply from Ashley James, Registered Manager at Oakwood Care Home
Thank you for your kind words and taking the time to review - highly appreciated. We are pleased you feel at ease and happy with the care that is provided.
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Review from Val M (Daughter of Resident) published on 24 April 2025 Submitted via Website•
Overall Experience
My mum resides in a warm, friendly and caring environment. The staff are professional, supportive and understanding.
Mum is happy residing in the care home and gets on well with the staff and other residents. She is able to participate in activities and enjoys going out on day trips organised by the care home.
↩Reply from Ashley James, Registered Manager at Oakwood Care Home
thank you for your kind words and taking the time to review - highly appreciated.
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Review from J D (Daughter-in-law of Resident) published on 5 November 2024 Submitted via Website•
Overall Experience
I have been so happy with the care my mother-in-law has received, it gives me peace of mind knowing she is so well cared for. The staff are friendly and have become mom's friends. I like we can pop in any time which is always reassuring.
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Review from F H (Resident / Service User) published on 13 June 2024 Submitted via Postal Card•
Overall Experience
I have found the staff are very bad at times but in general be better. I tell them if they are good or bad.
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Review from M R (Resident / Service User) published on 13 June 2024 Submitted via Postal Card•
Overall Experience
I have found the staff very helpful and cheerful at times.
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Review from W C (Resident / Service User) published on 13 June 2024 Submitted via Postal Card•
Overall Experience
Staff are very good. I'm happy with my room. Care home is always clean.
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Review from E H (Resident / Service User) published on 13 June 2024 Submitted via Postal Card•
Overall Experience
The service I have received so far is exemplary.
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Review from K G (Niece of Resident) published on 14 May 2024 Submitted via Website•
Overall Experience
My aunt had been a resident for nearly 4 years. The care she received was outstanding. It was her home and the staff her family, all of whom are warm and welcoming, so much so that last week when my dad had to go into care, I had no worries when we were lucky enough for Oakwood to become his new home. It is a beautiful, clean and spacious home and I highly recommend it for anyone looking for their loved ones.
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Review from M R (Cousin of Resident) published on 1 May 2024 Submitted via Website•
Overall Experience
I have always found my cousin to be very well looked after at Oakwood Rest Home. The staff are always very attentive and always seem to be there for all the residents' needs. The food always looks very good. Communication is very good and I have always been kept very well informed of my cousin’s differing situations regarding health, medication, etc.
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Review from Frank H (Resident / Service User) published on 2 April 2024 Submitted via Postal Card•
Overall Experience
Always room for improvement but overall, a good place to live.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank You for your review, Frank! We are always open for ways to improve the service.
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Review from Carole S (Sister of Resident) published on 28 March 2024 Submitted via Website•
Overall Experience
Since my brother moved into Oakwood Rest Home, he has become more settled and happy to be able to just be himself. The management team and all the staff are friendly, helpful and always ready to offer help and advice on any requests or other queries we might have. Since recently moving into the newly refurbished part of the premises, my brother has a lovely en suite bedroom where he can relax and do as much or as little as he likes. I have noticed that he has also become more open to joining in activities with other residents in the communal lounge and quiet room too. I could not wish for a better place for my brother to be a part of.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank you for your review. We are pleased that our new refurbishment and activities are encouraging residents to now get more involved. We enjoy making all the memories.
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Review from James W (Friend of Resident) published on 19 March 2024 Submitted via Website•
Overall Experience
I visited Oakwood in December when a friend of my nan's was staying for respite. I must admit their Christmas decor was very well presented and they went that extra mile to celebrate with the service users.
I felt very welcome and grew tremendous relationships with the staff. They were nothing but warming and caring the whole 15 days. Management very approachable. Food was tasty. I highly recommend this home. The home was a bit old and tired but I could see the new home in progress of being built and this looked beautiful.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank you for your response! We strive to ensure special occasions are celebrated as much as possible! We welcome family, friends and relatives to join us at all times! We are glad you were a part of our memories, even if it was short!
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Review from Darren R (Son of Resident) published on 15 March 2024 Submitted via Website•
Overall Experience
My father is a permanent resident at Oakwood. All the staff and management are fantastic and really friendly. Nothing is too much trouble, which helps take away some of the stress and worry, at a difficult time knowing he has 24-hour care and being looked after, as it's not an easy time when you have to make the difficult decision for a parent to have to go into care. They always have the resident's best interests at heart, and provide high-quality care to them. The newly refurbished home is light, modern and welcoming. Thank you to all the staff for the care you provide to my dad.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank you for your comments, Darren! We are glad we can help with taking that stress away!
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Review from Kerry L (Friend of Resident) published on 15 March 2024 Submitted via Website•
Overall Experience
The new building is amazing, so clean and fresh. Such a welcoming environment, and the staff are lovely too with residents and visitors. My friend is so comfortable at Oakwood. Hats off to the manager.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank you for your kind comments! We are glad everyone is impressed with our new building and everyone is settling in well.
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Review from Miriam C (Daughter of Resident) published on 14 March 2024 Submitted via Website•
Overall Experience
The new building is fantastic! My mom's room is beautiful and I'm so happy and grateful that the staff put my mom's family photographs out on display. I know my mom will feel very proud to have her children and grandchildren out for everyone to see.
I would also like to say that I feel we made the right choice by going to Oakwood Rest Home. The staff are always friendly, approachable, and happy to help you and your family members. It is a real relief to have Oakwood, they have helped remove any concerns.
↩Reply from Ashley James, Home Manager at Oakwood Care Home
Thank you so much for your feedback. We are glad everyone likes the new building. We do our best to ensure residents' rooms are homely and have familiar surroundings, so glad you're happy with the photos being up.
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Review from Sharon H (Daughter of Resident) published on 12 March 2024 Submitted via Website•
Overall Experience
My mum has lived in Oakwood for the last 7 years. I have always been extremely happy with the care given. Whenever I call, the staff can immediately relate how my Mum is, without needing to go off and read notes/find someone else. The staff are friendly to both residents and relatives. I admire how they speak with respect to residents with dementia.
↩Reply from Ashley James, Registered Manager at Oakwood Care Home
Thank you for taking the time to complete a review, we highly appreciate it.
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Review from R Y (Son of Resident) published on 13 September 2023 Submitted via Website•
Overall Experience
I would like to thank all the staff at Oakwood Rest Home who have gone out of their way to ensure my father had the best care we could possibly wish for.
My father was treated with the most upright respect and his last days were dignified and surrounded by people.
The new manager is doing an impeccable job and giving the home the potential it deserves.
My father was treated with the most upright respect and his last days were dignified and surrounded by people.
The new manager is doing an impeccable job and giving the home the potential it deserves.
Thank you to everyone for all your dedication.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Oakwood Care Home.
Upcoming Events
There are no upcoming events for Oakwood Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oakwood Care Home.
Accreditations
There are no accreditations posted yet for Oakwood Care Home.
Meet the Team (0)
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Frequently Asked Questions about Oakwood Care Home
What types of Care is Oakwood Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakwood Care Home have?
There are 33 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Oakwood Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oakwood Care Home to the centre of Birmingham?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakwood Care Home to verify any information. View our terms and conditions. Oakwood Care Home has a Basic Service -more info.