Oakwood Care Home

Most importantly, Mum is happy and feels safe. As a family, we no longer spend every day worrying about her and can simply enjoy being her family again. Thank you to everyone, especially Ashley, Sam, Maxine, Tracey and the care & housekeeping teams.

I would recommend anyone, who is looking for care for their loved one to come and view Oakwood.

This is definitely a ten out of ten.

Pleasant and supportive staff who keep you up to date. Staff are always welcoming, kind, warm and caring. They look after the residents with compassion and empathy. Activities and outings are put on for residents to participate and their needs are met. Perhaps the garden needs to be landscaped as soon as possible.

Mum is happy residing in the care home and gets on well with the staff and other residents. She is able to participate in activities and enjoys going out on day trips organised by the care home.

I have been so happy with the care my mother-in-law has received, it gives me peace of mind knowing she is so well cared for. The staff are friendly and have become mom's friends. I like we can pop in any time which is always reassuring.

I have found the staff are very bad at times but in general be better. I tell them if they are good or bad.

I have found the staff very helpful and cheerful at times.

Staff are very good. I'm happy with my room. Care home is always clean.

The service I have received so far is exemplary.

My aunt had been a resident for nearly 4 years. The care she received was outstanding. It was her home and the staff her family, all of whom are warm and welcoming, so much so that last week when my dad had to go into care, I had no worries when we were lucky enough for Oakwood to become his new home. It is a beautiful, clean and spacious home and I highly recommend it for anyone looking for their loved ones.

I have always found my cousin to be very well looked after at Oakwood Rest Home. The staff are always very attentive and always seem to be there for all the residents' needs. The food always looks very good. Communication is very good and I have always been kept very well informed of my cousin’s differing situations regarding health, medication, etc.

Always room for improvement but overall, a good place to live.

Since my brother moved into Oakwood Rest Home, he has become more settled and happy to be able to just be himself. The management team and all the staff are friendly, helpful and always ready to offer help and advice on any requests or other queries we might have. Since recently moving into the newly refurbished part of the premises, my brother has a lovely en suite bedroom where he can relax and do as much or as little as he likes. I have noticed that he has also become more open to joining in activities with other residents in the communal lounge and quiet room too. I could not wish for a better place for my brother to be a part of.

I felt very welcome and grew tremendous relationships with the staff. They were nothing but warming and caring the whole 15 days. Management very approachable. Food was tasty. I highly recommend this home. The home was a bit old and tired but I could see the new home in progress of being built and this looked beautiful.

My father is a permanent resident at Oakwood. All the staff and management are fantastic and really friendly. Nothing is too much trouble, which helps take away some of the stress and worry, at a difficult time knowing he has 24-hour care and being looked after, as it's not an easy time when you have to make the difficult decision for a parent to have to go into care. They always have the resident's best interests at heart, and provide high-quality care to them. The newly refurbished home is light, modern and welcoming. Thank you to all the staff for the care you provide to my dad.

The new building is amazing, so clean and fresh. Such a welcoming environment, and the staff are lovely too with residents and visitors. My friend is so comfortable at Oakwood. Hats off to the manager.

I would also like to say that I feel we made the right choice by going to Oakwood Rest Home. The staff are always friendly, approachable, and happy to help you and your family members. It is a real relief to have Oakwood, they have helped remove any concerns.

My mum has lived in Oakwood for the last 7 years. I have always been extremely happy with the care given. Whenever I call, the staff can immediately relate how my Mum is, without needing to go off and read notes/find someone else. The staff are friendly to both residents and relatives. I admire how they speak with respect to residents with dementia.

Thank you to everyone for all your dedication.