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Care Provided by Oakwood Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The fee is dependent on room choice and individual needs
Contact Oakwood Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Unityone LTD
- Private Owned
Person in charge
- Ashley James (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (33)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at anytime and do not need to pre book. The home do have protected meal times and politely ask if possible to avoid the hours of 7-10, 12-2 and 4-6 to avoid any disruption
Parking
- Car park is located to the front of the newly renovated building This is only a temporary car park and will be fully merged with the other side once the full building work has been completed. When visiting, please press the door bell and wait for someone to answer the door. Will answer the door as soon as possible as the team may be assisting residents and not always able to get to the door immediately
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Oakwood Care Home Reviews (39)
9.2
Oakwood Care Home has a Review Score of 9.2 (9.206) out of 10, based on 6 reviews in the last 2 years.
Over all time Oakwood Care Home has 39 reviews.
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Review from N F (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card•
Overall Experience
Excellent care - lovely to see how much the staff/carers obviously care very much about the residents and their jobs/responsibilities.
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Review from M W (Niece of Resident) published on 19 November 2018 Submitted via Website•
Overall Experience
Oakwood is a friendly, safe and caring environment. Our uncle has only been at Oakwood for a short time but he has settled in well and feels happy. His sense of wellbeing has really improved.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for your review. Really glad to hear that your Uncle has experienced improvement in well being and is happy with us. Many thanks.
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Review from Kirsty B (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card•
Overall Experience
My nan has been a resident for 3 years now and I have never had an issue with any of the staff or care provided. Management and staff are always happy to help and go that extra mile. My nan is very happy here and has formed some lovely relationships with the staff. I would recommend this care home 100%.
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Review from Elaine B (Niece of Resident) published on 31 October 2018 Submitted via Postal Card•
Overall Experience
My Auntie has been at Oakwood for 18 months. My Auntie always has a smile on her face. I'm always offered a drink on arrival. Staff are always friendly. Building is a bit dated. More than happy with the care my Auntie receives.
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Review from B W (Daughter-in-law of Resident) published on 24 October 2018 Submitted via Postal Card•
Overall Experience
We are very happy with this care home. The carers are always hard working and nothing is too much trouble. Our relative is being cared for really well.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for taking the time to review our service and we are very happy to know that you and your mother-in-law are pleased with the care we are providing. Thanks again.
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Review from B L (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card•
Overall Experience
My mother has been extremely happy at Oakwood since arriving.
The staff are lovely, friendly and helpful and always welcoming when I visit.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for taking the time to review our service. It is pleasing and rewarding for all of us to hear such positive experiences about what we do for their families. Thanks again.
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Review from Melissa N (Niece of Resident) published on 16 October 2018 Submitted via Postal Card•
Overall Experience
We as a family are very happy. Management and staff have been excellent at arranging everything with good communication at all times. The overall care for my Aunt has been exceptional.
Well done to all at Oakwood.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you Melissa for your great feedback. We are very heartened to know that you consider our service to be exceptional. Thanks.
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Review from K M (Son of Resident) published on 15 October 2018 Submitted via Postal Card•
Overall Experience
The home is staffed by friendly people who are patient with the residents.
The atmosphere is friendly.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you Kevin for taking the time to review our service. We appreciate your feedback regarding the activities. We are in the process of recruiting a new activities coordinator and the post has now been filled with a starting date due before the end of this month. We are confident once this...
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Review from Claire M (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card•
Overall Experience
Mom's been in Oakwood for nearly a year now. As a family, we are pleased with the care and support you all provide.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you Claire, we appreciate the time you have taken to review our service.
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Review from D G (Son of Resident) published on 13 July 2018 Submitted via Postal Card•
Overall Experience
I would recommend Oakwood Rest Home to anyone. We as a family find the care and staff very good.
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Review from B R (Wife of Resident) published on 25 May 2018 Submitted via Postal Card•
Overall Experience
It was a real shock to put my husband into a care home after 50+ years of marriage, but the staff really look after him. The home could do with a facelift which I understand is in the pipeline, but I know I can rest easy because he is there.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Many thanks for taking the time to review us. We are all very pleased to know that relatives are confident in our care ethos and delivery. We are proud to hear these comments and will endeavour to provide the highest quality of care that we can.
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Review from Linda G (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card•
Overall Experience
All the staff do a brilliant job and work so hard, keep very clean, food looks very appetising. The home itself looks very tired but been informed is being updated. I couldn't have picked a better place for my mum.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for the review Linda. Really pleased to know that both you and your Mother are having a good experience with Oakwood. The staff are extremely appreciative of your comments too. Yes, you are correct that the home will be commencing development and refurbishment works within the next 6 months or so. We are all very excited about this and very much look forward to it.
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Review from Susan J (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card•
Overall Experience
My mother has been a resident at Oakwood for 2 years. During this time, I have been extremely pleased with the care my mom receives. All staff display a very caring and considerate to my mom's needs. Always approachable and attentive, my mom is very happy. Food served is always very good, homemade and mom always comments how good the food is.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for leaving a review. It is very rewarding for us all at Oakwood to know that your mother is happy and pleased with what we are doing. All the staff are inspired and very encouraged by this positive feedback. We are really grateful for your comments as well as the opportunity to take care of your mother. Thank you.
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Review from S S (Sister of Resident) published on 24 April 2018 Submitted via Postal Card•
Overall Experience
I have always found Oakwood Rest Home to be an inviting and friendly place to visitors. From the greeting you receive to being offered a drink is wonderful. The reactions of staff to those they care for is great.
My only concern is the stimulation on offer is not always apparent.
↩Reply from Shirley Ellen, at Oakwood Care Home
Thank you for taking the time to review our service. All feedback is greatly appreciated and we are pleased to hear that you have been mostly very satisfied with Oakwood.
We acknowledge your point with reference to stimulation and we already have that as an action within our development plan....
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Review from Susan B (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card•
Overall Experience
I am glad that mom is here. I feel at rest knowing she is looked after. All the staff are very nice and helpful and it's nice that I can visit her whenever I want.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for your kind comments. We are continually trying to improve to make outcomes for all our users better and to this end we have a development plan which is updated monthly. In recognition of the need for further activities support we are currently looking at ways to bolster this aspect of...
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Review from Tina B (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card•
Overall Experience
Yes, I'd recommend to others. Friendly environment. Good care.
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Review from Paul O (Son of Resident) published on 20 November 2017 Submitted via Website•
Overall Experience
A large, converted house, rather than a bespoke facility, Oakwood does well in a property that was not designed for the purpose. A large garden with a furnished patio is well maintained and colourful.
Hygiene and cleanliness standards are exceptionally high and there is regular investment to improve comfort for the residents.
For residents on higher floors, there is an adequate lift; there are ample toilet facilities and a room to accommodate a hairdresser, who visits weekly.
Oakwood's star assets are the management and staff. With horror stories abounding regarding care-homes, the Oakwood team are exceptional; a group of people who genuinely care.
Hygiene and cleanliness standards are exceptionally high and there is regular investment to improve comfort for the residents.
For residents on higher floors, there is an adequate lift; there are ample toilet facilities and a room to accommodate a hairdresser, who visits weekly.
Oakwood's star assets are the management and staff. With horror stories abounding regarding care-homes, the Oakwood team are exceptional; a group of people who genuinely care.
This is no choreographed show that only runs during visiting hours because Oakwood offers open visiting. In my experience, gained over a three-year period, the care has never slipped below a superb standard.
↩Reply from Shirley Ellen, Manager at Oakwood Care Home
Thank you for your kind comments. We are very pleased to have been able to deliver and even perhaps surpass your expectations. The positive feedback supports the home, provides encouragement and further motivation for both our staff and management teams.
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Review from Kay J (Daughter of Resident) published on 9 October 2017 Submitted via Website•
Overall Experience
My late mother was in Oakwood Rest Home for many years. During this time, we got to know several of the staff well. The staff displayed kindness, compassion and understanding towards my mother and to the family, which led to warm and trusting relationships.
When my mother was in hospital, the nurses commented on how well she had been looked after. We offer sincere gratitude to the staff.
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Review from J P (Daughter of Resident) published on 9 August 2017 Submitted via Website•
Overall Experience
Oakwood has very caring staff who understand about dementia.
The residents, from what I have seen, are treated with respect as are their visitors, always a friendly hello and the offer of tea and coffee.
Whilst Oakwood is a little tatty on the outside the inside is what it is all about. They are dealing with residents with varying degrees of dementia and the families and friends who are still coming to terms with the diagnosis.No judgements are made as to what people can/can't do, the issues are dealt with as they arise and they are dealt with in such a way that nothing is a problem.
↩Reply from Shirley Ellen, Registered Manager at Oakwood Care Home
We would like to thank all those family members, visitors and guests who provide us with valuable feedback. We will always listen and work extremely hard to improve what we do. The home is going through a very positive and focused period of change and part of that plan of action, a great deal of...
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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