Bablake House

I have no hesitation in saying my Mum is extremely well cared for and safe at Bablake House.

Sadly he is no longer with us, but I'm still visiting regularly as Mom is now under their care

The elderly deserve quality care and treated with love and dignity. Thanks to this care home, my mum is getting this.

On his passing they have been thoughtful, caring and supportive to me. I cannot fault Bablake House, their staff, their standard of care or their drive for their residents. Thank you everyone!

Bablake House is outstanding. The home is spotless, fresh and always clean. Staff clean touch points and equipment throughout the day. The care team are kind, skilled and know residents well. My nan is always comfortable, dressed and happy. The manager is exceptional and sets the standard for everyone. She leads by example, supports her team, gives hands-on care and makes sure families are kept informed. She knows every resident and treats people with real warmth and respect. Meals are home cooked and well presented, with snacks, supper and plenty of drinks offered. The building and grounds are beautiful, and my nan's room is perfect. The home runs smoothly, staff respond quickly and the atmosphere is calm and welcoming. My nan feels safe, valued and settled. She now lives here by choice, and as a family we are so thankful for the manager and her brilliant team.

Mum was moved into Bablake House from hospital initially for a spell of re-enablement/respite and has now moved out of the area to a care home closer to myself and family. All very well organised and the management and care teams have been very helpful and supportive - both while she was there and with the move. It was also good not to be made to feel a nuisance when phoning for a chat with mum! Would have been happy for mum to have stayed there longer term were it not for the fact that it's a long way to visit on a regular basis.

My Mum was a resident at Bablake House for five years and the care she received throughout her time there was absolutely first class. Mum would often tell me how happy she was there and was convinced that it was the care she received from the staff at the home that helped her to live as long as she did. Whenever I visited Mum was always looked well cared for, was clean, and very engaged in what was going on in the home. I saw her on many occasions at meal times and she always had a really good variety of food, which she invariably wolfed down. The home had regular activities which she would join in with, and she was constantly treated with warmth and dignity by all the staff. They were also very good at keeping in touch with me. The quality of the facilities, and the location, are both lovely, I don't think Mum could have wanted for more.

My father and step mother moved in last year.From the first phone call to enquire about a double room, the staff have been just wonderful Their room is beautifully decorated and clean.There are plenty of activities on offer should they wish to join in.Sadly they don t ! As a family we are delighted with the standard if care and support for us.

My mum has been a resident of Bablake House for over four years. She is very happy there and has a lovely room. The main benefit is the staff who are lovely and very helpful. Another plus is Mum likes to stay in her room, she likes reading, knitting and watching her own television and at Bablake House, she is able to do that.

Quite a pleasant stay. I would recommend it to my friends.

Mum unfortunately cannot live with my family anymore, due to complex health needs. Knowing that she is being well cared for by the team at Bablake House is a huge relief for me and my family. She is warm and well fed and the carers are all sensitive to her needs. The home was recommended by a colleague of mine, and I would recommend it to others as well.

My mother has been living at Bablake House since January 2023. Due to deteriorating ill health and lack of family members to keep her independent, I had to make the tough decision to find her a safe and comfortable care home. The senior staff members have been a constant support for both her and myself. Nothing is too much trouble and they've helped us physically and mentally. The domestic staff have been constant throughout her stay and they know her individual likes and dislikes, helping her to navigate her TV viewing. The support staff in the main are a constant too making interaction easy, on a first-name basis. This home is the closest to real life that I found throughout a thorough search. The food is cooked on-site and was a major factor in our choice as many homes only offer pre-packed meals. As my mother's condition declines with each week/month, the home has helped me to cope with this and I know that when I can't be with her, she is safe, warm and well cared for.

My aunt had been living alone for many years, though with increasing mobility problems and memory issues after a fall and eight weeks in hospital and on step-down support, it was clear she needed full-time residential care and though she only moved into Bablake House in early May 2024, we've been very pleased with the support she's receiving. Whenever we visit, all the staff are cheery and seem happy in their work and we've seen first-hand that my aunt receives regular visits in her room. The staff are trying hard to encourage her to come out of her room and join others in the lounge or dining room, as have we: no joy yet but it's not for want of trying on their part. All the staff are helpful and supportive and her care is proactive - realising she's tending to lie on the bed too long, my aunt now has a pumped air mattress to protect her, even before we could ask if it might be needed: that's real care and attention.

My mum has been a resident of Bablake House Care Home for approximately two years, and I can't rate them highly enough. The team are always friendly and happy to help with any worries I may have. My mum is happy and content and feels at home. If there have been issues, the team contact us straight away and fills us in with all the details and how they are going to proceed with it. The events they have in the care home are fun. You are doing a great job. Thank you. My mum's room always looks lovely with special little touches to show who has cleaned it cares.

My father had deteriorated in the hospital over several weeks - his dementia worsened and mobility reduced to nil. The moment he arrived at Bablake House, he was in a much better place in terms of well-being. The staff were all caring and have the residents' best interests at heart. The home feels like a home and the team did everything possible to help my father. I cannot speak highly enough about this home.

Excellent care, support and help for Mum to rehabilitate in order to facilitate her return home, plus the support to her husband, two daughters, friends and family on visiting.

Everyone is so friendly and helpful.

The home is comfortable and exceeds all expectations also in view of cleanliness and food provisions. Entertainment is provided daily.

My father was taken to this home for respite after being in hospital. I hated him being here and if there was an option to have removed him sooner we would have done. Staff were slow to respond to his needs or that of other residents, staff were often nowhere to be seen and there was a number of occasions where I had to intervene when residents were in trouble an example of this was on a Saturday evening where one resident had taken something off another one, there were threats and concerning behaviour so I went to find a carer and there were none about so I had to calm the situation down. When I complained to the manager she responded with "I'm not even meant to be working tonight". My dad was unhappy here often left in a circle of ladies despite me telling them on a number of occasions that my dad was a man's man. The final straw was when I overheard the supervisor say when patting the dog of a visitor that she'd much rather be around animals than people!

Bablake house is a wonderful care home with staff who are always very happy in their work and make the residents feel really at home. Every aspect of Bablake is really welcoming. The food they provide is excellent. Managers and staff are always available with a smile and you feel that you can always talk to them. All in all a wonderful caring place.