Holly Lodge Residential Care Home for Elderly

Thank you very much.

The senior staff are excellent, the general staff are very caring but are very busy and sometimes time prevents one on one quality time with residents. A relaxed happy atmosphere prevails.

Thank you, Holly Lodge.

My mother received outstanding care to the end of her life at Holly Lodge. All the staff, without exception, provided professional but loving care and were always aware of her current state of health. They kept us well-informed as a family. Medical supervision was administered whenever needed and I never had cause to question their decisions.

Can not thank them enough. Words seem inadequate. THANK YOU ALL.

My uncle has been a resident here for three years. The quality of care and communication is outstanding. Every member of staff treats the residents with respect and dignity. Nothing is too much trouble for staff who put themselves out to care for individuals. The home is well managed, care plans updated regularly and family kept informed. Mealtimes are a highlight for the residents with delicious meals served and even a glass of wine with Sunday lunch. On arrival, the manager makes an effort to know as much about a resident's past as possible to aid conversation and getting to know them. Residents are encouraged to be independent, but support and encouragement are there when needed. Large scale entertainment is organised and smaller regular games of bingo, sing songs and games occur daily. Occasionally residents go out to the pub or tea room; funded by a Christmas Fair, which helps make the home a community. As a regular visitor, I am known by name. I'm 100% satisfied.

Advertised as specialist dementia and Alzheimers care.

Unfortunately it was abundantly clear they did not know to deal with dementia behaviour.

In their opinion, nursing and further medical attention was required, however, mom immediately settled in another residential care home.

Just feel people should be aware.

The team are very nice and pleasant but alas, I feel they want the easiest residents at hand and quickly reject residents who may appear more high maintenance.