What types of Care is Karam Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Karam Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Karam Court Care Home to the centre of Smethwick?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Karam Court Care Home, Mallin Street, Off Highbury Road, Smethwick, West Midlands B66 1QX

Review from M A (Sister of Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention that she has received from the entire team. The staff are excellent and have provided faultless care. They are very friendly and approachable and have always willingly

assisted with any queries on concerns I have had regarding my sisters health. The management team lead extremely well and have assisted me every step of the way in navigating through paperwork and care plans. The care home is very homely and kept to the highest level of cleanliness. I have always felt my sister is being looked after well in the best possible hands. For all you do - and the kind thoughtful way you do it - thank you!

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you so much for your heartfelt feedback. We're truly grateful for your trust and kind words. It's wonderful to hear that your sister has received such excellent care and support from the entire team, and we're honoured to have played a part in her well-being.

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Review from J L (Wife of Resident) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been here since April 2024. He's settled in really well. I feel he's safe here when he wasnt at home. The staff are all friendly.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you for sharing your experience with us. We are delighted that your husband has settled in and is happy with his person-tailored care. kind regards.

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Review from Y H (Daughter of Resident) published on 25 December 2024 Submitted via Postal Card • Report

Overall Experience

Kind and caring staff, always made sure Dad's needs were met. Well-prepared meals and snacks throughout the day. The home was always willing to help out with family's special occasions. When my Dad needed medical help, it was always seen to. Lovely home and staff, would thoroughly recommend Karam Court

to others.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you for your kind feedback. We're so glad to hear that your dad is happy with the tailored care provided at Karam Court. Our team strives to provide a high standard of care at all times.

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Review from Lynne H (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report

Overall Experience

Dad lived at Karam Court for 5 years. It was clear that he was provided with a happy, safe and caring environment to live in throughout his time there. When Dad's health deteriorated, the staff adapted and responded to his additional needs appropriately. GP and palliative care team were consulted and

an end-of-life pathway put in place; the staff provided meticulous 2-hour care as he deteriorated. In addition, the consideration towards us as a family went above and beyond our expectations. I have worked in NHS for 42 years and have never witnessed such excellent end-of-life care. I do not know how to put into words the gratitude my family and I feel for the care Dad received throughout his five years at Karam Court. All the staff deserve a commendation for having such a wonderful caring and supportive work ethic. Thank you to all at Karam Court who looked after Dad and provided such fantastic care.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you for your heartfelt review. We are truly honoured to have cared for your dad during his time at Karam Court. Providing compassionate and tailored care, especially during difficult times, is at the core of what we do. Thank you for your trust and support.

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Review from Libby W (Daughter of Resident) published on 24 April 2024 Submitted via Website • Report

Overall Experience

My dad had been a resident at Karam Court for a number of years - always treated with dignity, respect and kindness. Towards dad's last days, we were lost as to what to do for him, to make him as comfortable as possible. The care home seniors stepped in immediately and assisted us in arranging palliative

care for dad. He was assessed at the care home, with us present and this was a great relief to us. His care continued in the care home with palliative nurse support. Dad's final days were addressed with dignity, genuine care and gentleness and every thought was given to him and to the family at all times. Dad slipped away peacefully in an environment he had known and enjoyed - he never once asked to leave. The support of the carers was outstanding and they felt the loss of dad as keenly as we did. We couldn't have asked for more, we will be forever grateful for how you looked after our dad, at all times. Thank you from the bottom of our hearts - dad would say the same too.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

We are deeply touched by your kind words and are honoured to have cared for your dad, thank you for allowing us to be a part of his journey. Our team is committed to providing compassionate and supportive care to both residents and their families. We are grateful for the trust you placed in us. Kind regards.

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Review from Dawn M (Sister of Resident) published on 15 January 2024 Submitted via Postal Card • Report

Overall Experience

My brother came to live at Karam Court in 2018. He was a confused man. He's been in hospital a couple of times and was living alone in a flat. He was finally diagnosed with Vascular Dementia and Frontotemporal Dementia. I find the staff who visited him to be knowledgeable and friendly. They had a place

for him. They had identified a man who would friend him. My brother settled in really quickly. They were kind and patient with him. They have unreservedly helped with problems. It was a great choice of home for him.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

We are deeply touched by your appreciation for the care and support your brother receives at Karam Court. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with her care.
Kind regards.

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Review from Mia E (Granddaughter of Resident) published on 7 August 2023 Submitted via Website • Report

Overall Experience

My nan was a resident at this care home until she passed away recently.
During her stay, staff were overheard shouting at patients and being quite forceful.
My nan expressed her complaints about how the staff both treated her/spoke to her and how she felt undignified there.
Following her passing,

her daughter attended to collect her belongings. This was one day after she had passed and the staff had packed away her belongings into black bags without family consent. This was something her family wanted to do and it was extremely inconsiderate considering the time frame after her passing.

Reply from Nicola Hope, Manager at Karam Court Care Home

Firstly may I pass on my condolences to you and your family. I am genuinely sad to hear you did not have a positive experience during your Nan's stay with us and apologise for any part we had to play with that. We take all reviews very seriously, good or bad. I will personally look into your concerns and endeavour to prevent this situation from happening again in the future. I wish you and your family the very best of health and hope you can move forward from this whilst grieving the loss of someone who was so very dear to you.

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Review from Kevin K (Son of Resident) published on 12 May 2021 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the care that was provided for my mother and father. The home itself is modern and well laid out and feels very secure and extremely well managed, and the care staff are second to none who are very dedicated and go beyond what is expected of them. I am extremely grateful

to Karam Court and feel blessed that Mom and Dad were so well cared for.

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Review from Libby R (Daughter of Resident) published on 31 May 2018 Submitted via Website • Report

Overall Experience

My dad has been at Karam Court now for 15 months. He is energetic on the whole and needs plenty of space to walk, night or day and needs people to engage with him. Myself and my family are extremely grateful to everyone at Karam Court for the way they care for dad. The food is wonderful - he always

has second helpings! He is clean and tidy, his clothes are cleaned, ironed and returned in no time at all, but most importantly, often when I visit I find him chatting and laughing with the carers or doing paperwork with them as he used to when he was at work - he is happy. During the good weather, he will potter around the garden. They take the time and the trouble to think of new ways of engaging him as his dementia changes and report back to the family when we visit each day. As dad's condition moves on, we know that we have a full team working with us to care for him and that is priceless.

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Review from Steve F (Son of Resident) published on 19 March 2018 Submitted via Website • Report

Overall Experience

My Dad went into Karam Court just before Christmas 2017, having shown "challenging" behaviour (due to his dementia) at two previous establishments. The change in his attitude and behaviour was almost instant, thanks entirely to the wonderful staff at Karam Court. He relished being given small tasks

to do as he felt useful again.

Dad was always clean and well-dressed when I visited, and I could tell that he felt comfortable and safe there.

The staff seemed to know instinctively how to treat Dad so that he did not feel threatened or challenged in any way, and it was obvious that he felt happy and well looked-after.

My thanks go out to all the staff, they are a credit to their profession.

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Review from Jennifer C (Wife of Resident) published on 26 June 2017 Submitted via Website • Report

Overall Experience

My husband received excellent care, he was always immaculate and well groomed. I will be internally grateful to the staff and management for the way they treated not only my husband but myself and my family. Thank you.