9.3
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.
All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.
Minster Care Group Locations (59)
- Browse 59 Care Homes owned by Minster Care Group
"Our mother, Audrey, has been extremely well looked after during the last two years and her needs very well met. All staff are friendly,…"
Read all 50 reviews
from £950 / week
27 Rooms
Location Type
Care Home
The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents ...
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about The Cedars
"Gleavewood is one of the best care homes in Cheshire.The staff are amazing,nothing is to much trouble.Also the activities are great and…"
Read all 67 reviews
from £1,000 / week
32 Rooms
Location Type
Care Home
Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly ...
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about Gleavewood
Older Person CareYounger Adult CarePermanent CareRespite Care
"Care and love shown to my wife first class. The home facilities are very good including my wife bedroom also on my visits the staff…"
Read all 114 reviews
from £1,000 / week
65 Rooms
Location Type
Care Home
Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve ...
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about Cheaney Court Care Home
"I found my visits to my uncle always pleasant from staff's manner and attention given to him.
It often created a feeling of family care.…"
Read all 37 reviews
from £1,250 / week
35 Rooms
Location Type
Care Home
Amberley House Nursing Home is licenced to care for thirty persons with nursing needs, and it offers an ideal residential setting for expert care as well as a varied daily schedule.
The Amberley ...
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about Amberley House Nursing Home
"Amazing care to my aunt, the caring staff are dedicated, and nothing is too much trouble. All of the staff from Matron down are kind,…"
Read all 121 reviews
from £1,200 / week
52 Rooms
Location Type
Care Home
Westhaven Nursing & Residential Home provides personal care solutions for a wide range of needs, employing staff who are skilled in both mental and physical care.
The provider is known for giving ...
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about Westhaven Nursing & Residential Home
"When I first visited Grenville I was very impressed with how welcoming and homely it was with a lovely relaxed atmosphere.
What I like…"
Read all 54 reviews
from £1,000 / week
64 Rooms
Location Type
Care Home
Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings.
A qualified team are experienced ...
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about Grenville Court
"My mum Audrey resided at Thorley house from Feb 25 to Jan 26 when she sadly passed.
Thorley House have shown nothing but kindness and…"
Read all 46 reviews
from £850 / week
40 Rooms
Location Type
Care Home
Thorley House is a vibrant home approximately one mile from Hindley town centre. The home has a dedicated care team and a well thought-out programme of daily activities, designed to reflect ...
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about Thorley House
"Care staff are exemplary - obliging, cheerful and friendly. The building is warm, clean and well maintained and the food looks to be…"
Read all 58 reviews
from £1,050 / week
53 Rooms
Location Type
Care Home
Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a ...
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about Turnpike Court
"It is obvious from the moment that you walk in, staff at Eagle View are extremely happy and professional at their work. This is displayed…"
Read all 50 reviews
from £1,100 / week
42 Rooms
Location Type
Care Home
Eagle View Care Home – Scarborough, North Yorkshire
Eagle View is a purpose-built care home in Phoenix Drive, Scarborough, offering residential care, dementia care and respite care for the elderly ...
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about Eagle View Care Home
Older Person CareYounger Adult CarePermanent CareRespite Care
"Close friend was dsignated by local Hospital as needing urgent Hospice care Sadly after only 2 weeks since diagnosis 2 weeks previously she…"
Read all 31 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement.
The home welcomes people with ...
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about Loxley Hall Nursing and Residential Home
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Ingersley Court
Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA
"My mother has just spent 6 weeks at Ingersley Court on a respite placement. I first met with Laura and Chris who were very compassionate…"
Read all 57 reviews
from £1,100 / week
46 Rooms
Location Type
Care Home
Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious ...
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about Ingersley Court
Older Person CareYounger Adult CarePermanent CareRespite Care
"The care home is warm and comfortable.
The staff are excellent and very caring, looking after residents, working without complaint and…"
Read all 36 reviews
from £1,100 / week
75 Rooms
Location Type
Care Home
Hillcrest House Nursing Home has a highly qualified team of Managers and professional nursing staff, able to personally assess each residents' nursing, medical and dietary needs, ensuring every ...
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about Hillcrest House Ltd
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Red Hill
229 London Road, Red Hill, Worcester WR5 2JG
"My Aunt came to Red Hill in January 2023, having suffered a heart attack and as a result of that severe hypothermia one icy December…"
Read all 94 reviews
from £1,000 / week
90 Rooms
Location Type
Care Home
Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia.
A spacious environment ...
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about Red Hill
"Amazing place, excellent care of both residents and their family, always clean , the staff are friendly and know all the little details…"
Read all 38 reviews
from £1,400 / week
80 Rooms
Location Type
Care Home
Littleport Grange Residential Home, a period residence with many of its original Victorian features, is situated in scenic surroundings and is currently being refurbished to make the most modern care ...
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about Littleport Grange Residential Home
"My dad was very poorly when he arrived at The Mowbray in April 2025 and from the moment of his arrival the staff could not have been more…"
Read all 25 reviews
from £900 / week
39 Rooms
Location Type
Care Home
Mowbray Nursing Home is located in scenic views of the Malvern Hills, where residents enjoy en-suite bedrooms in a wheelchair-friendly residence.
The home has recently undergone a total ...
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about Mowbray Nursing Home
"My mum has really settled at Hourigan House. She enjoys taking part in the numerous activities and has made a number of friends. The staff…"
Read all 31 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of ...
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about Hourigan House
"I cannot speak highly enough of the care that my aunt received during her time at Florence Grogan. The manageress runs this home with…"
Read all 35 reviews
from £1,050 / week
40 Rooms
Location Type
Care Home
Florence Grogan House provides outstanding residential, respite and day care in a pleasant and friendly environment that looks to respect personal freedoms and dignity.
The home includes a ...
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about Florence Grogan House
"Our friend came to Wealstone almost two years ago. He died at the home peacefully this month. He didn't have any relatives but old friends…"
Read all 40 reviews
from £1,200 / week
42 Rooms
Location Type
Care Home
Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for ...
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about Wealstone
Older Person CarePermanent Care
Residential Care
Dementia Residential Care
Harmony House
The Bull Ring, Chilvers Coton, Nuneaton CV10 7BG
"Mum has been at the care home for a year now. I can't fault the care she has received. It has always been excellent. The staff always treat…"
Read all 54 reviews
from £1,100 / week
57 Rooms
Location Type
Care Home
Harmony House Care Home – Nuneaton, Warwickshire
Harmony House is a purpose-built care home located in Nuneaton. The home offers a range of care services, including residential, nursing, dementia, ...
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about Harmony House
Older Person CareYounger Adult CarePermanent CareRespite Care
"Very pleased with the care Golborne House provides to my Mum. The staff are absolutely amazing. They can't do enough for the residents. So…"
Read all 14 reviews
from £950 / week
45 Rooms
Location Type
Care Home
Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while ...
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about Golborne House
Older Person CareYounger Adult CarePermanent CareRespite Care
"I want to say it was really nice booking in like a holiday hotel, the management and staff are really nice, caring knew her needs very…"
Read all 48 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Broadgate Nursing Home is skilled in a wide range of nursing and care requirements, located in scenic surroundings and a centre of excellence for dementia care.
The home has recently been ...
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about Broadgate Nursing Home
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Astbury Lodge
Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB
"I have been a resident of Astbury Lodge since March and I have found every aspect wonderful. Care staff, management, catering staff. There…"
Read all 37 reviews
from £1,050 / week
40 Rooms
Location Type
Care Home
Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, ...
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about Astbury Lodge
"I came in to the home and everything seems pleasant. The staff and carers were obviously marvelous and with care Hazel was given.…"
Read all 42 reviews
from £1,100 / week
50 Rooms
Location Type
Care Home
Roseway House Care Home - Jarrow
Roseway House is located in Jarrow, close to the historical Viking centre, the coastal town of South Shields. The home provides a flexible range of residential, ...
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about Roseway House
"After being slightly unsettled for the first couple of weeks my Mum began to love being there.. All the staff from domestics, carers,…"
Read all 23 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, ...
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about Lakelands
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Diamond House
Bewcastle Grove, Mowmacre Hill, Leicester LE4 2JW
"My aunt is very well cared for and although she has dimenture she never questions the care she receives. She enjoys the life she is now…"
Read all 34 reviews
from £1,000 / week
74 Rooms
Location Type
Care Home
Diamond House is committed to personalised care within a friendly environment that helps residents to live an active and fulfilling life.
A great deal of effort has been taken to decorate and ...
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about Diamond House
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Westy Hall
Marsden Avenue, Latchford, Warrington WA4 1UB
"The care my relative receives has been consistent since she went into Westly almost 4 years ago. She has always been treated with care and…"
Read all 55 reviews
from £950 / week
42 Rooms
Location Type
Care Home
Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia ...
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about Westy Hall
"Choosing a care home can be a daunting time for families, and I can safely say this care home did everything they could to keep my aunt…"
Read all 28 reviews
from £1,000 / week
44 Rooms
Location Type
Care Home
Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links.
A converted Grade II Georgian ...
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about Wordsley Hall
"Mum was at New Milton Care Home for 7 months in total, initially as respite, then it became more permanent after a month. The staff at New…"
Read all 48 reviews
from £1,000 / week
39 Rooms
Location Type
Care Home
New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House ...
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about New Milton House
Older Person CareYounger Adult CarePermanent CareRespite Care
"Although we viewed several hoems Croftwood was our first choice, so as a fmaily we were happy for him to move here. Dad settled in very…"
Read all 43 reviews
from £950 / week
47 Rooms
Location Type
Care Home
Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues.
The facility ...
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about Croftwood
"Holcroft Grange were very welcoming from the first phone call. Dad initially started as a 4 week respite stay, which has converted to…"
Read all 34 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Holcroft Grange is located in a vibrant part of Culcheth and enjoys close links to the local community. It offers 40 rooms for older people looking for a comfortable and friendly environment, and has ...
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about Holcroft Grange
Older Person CarePermanent CareRespite Care
Residential Care
Minster Care Group Reviews (2352)
9.3
Minster Care Group has a Group Review Score of 9.3 (9.339) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.
from F R (Husband of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My wife spent 2 years at the care home. She died there April 9th 2025. The management and all the staff I cannot thank them enough for the care and dignity they gave her and my family. So much so I now volanteer three days a week and see them even better close up. They have given me a reason for getting
up in the morning.
Reply from Abby Thornhill, Home Manager at Grenville CourtThank you for your lovely words. We are very grateful for you too.
from C J (Daughter of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother spent over 7 years at The Lakes before she died in February 2026. I cannot speak highly enough of the care she received throughout her stay. The team of carers were very caring and supportive as were all of the staff who worked there. Thank you.
Reply from The Manager, Manager at The LakesThank you for your very kind review, we really enjoyed having your mum it was a pleasure. Take Care Becky
from Karen S (Daughter of Resident) published on 10 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Although we viewed several hoems Croftwood was our first choice, so as a fmaily we were happy for him to move here. Dad settled in very quickly and we were able to personalise his room to help him feel at home. Dad was recently unwell and attended hospital, the communication from Croftwood to us was
exemplary. They encourage Dad to join in activities, his hygiene is well looked after and he is eating well. The staff make us feel welcome too, we don't worry about Dad as he is safe. Dad likes all staff. I would not hesitate to put any family in Croftwood to live.
Reply from Cheryl Frankland, Manager at CroftwoodHi Karen, Thank you so much for your lovely review, I am pleased to hear this and to see Dad settled in so well and enjoying living at Croftwood.
from L W (Daughter of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother is treated with respect and understanding. She is safe and very well cared for. All the staff are kind and there is a continuity of care - which is so important and is demonstrated in how they understand each individual. Her room is kept v. clean and she enjoys chatting to the cleaners everyday.
Her clothes are v. well looked after pressed and returned - with a smile. Facilities are given a good as there is limited outdoor space for walk - but he was fault! Thank you to all the staff.
Reply from Joanne Conway, Home Manager at Turnpike CourtThank you for the lovely feedback. I will ensure this is passed onto the team.
from T M (Husband of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Care staff are exemplary - obliging, cheerful and friendly. The building is warm, clean and well maintained and the food looks to be appetising. GP cover is on a weekly basis but available on other occasions as necessary as are district nurses. There is a coordinator on site who organises such activities
as jigsaws, colouring, games with a beachball, flower arranging etc and also arranges some outside local trips. There are occasional events eg pets, specials such as Valentine's Day, Easter etc. Residents birthdays are also celebrated.
Reply from Joanne Conway, Home Manager at Turnpike CourtThank you for the lovely feedback. I will ensure that this is passed to the team.
from Fiona N (Daughter of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mother, Audrey, has been extremely well looked after during the last two years and her needs very well met. All staff are friendly, considerate and patient and we have had confidence our mother was being looked after with dignity. The Cedars really became home from home for her. We will always
be very grateful for the excellent care she has received whilst living there
Reply from Nicky Gallimore, Home Manager at The CedarsThank you for taking the time to review The Cedars. I will be sure to pass your feedback on to the rest of the team.
from S C (Niece of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Amazing care to my aunt, the caring staff are dedicated, and nothing is too much trouble. All of the staff from Matron down are kind, compassionate and supportive to family members too. I cannot speak more highly of Westhaven. As I left Westhaven for the last time after my aunt's passing, I felt as
if I was saying goodbye to long-time friends. Thank you all at Westhaven.
Reply from maureen McDonough, Manager at Westhaven Nursing & Residential HomeThank you for your lovely feedback. Your aunt was very much loved by us all at Westhaven. You are more than welcome to come in anytime to see us and have a cup of tea, would be lovely to see you. Kind Regards Zara
from David T (Friend of Resident) published on 3 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Close friend was dsignated by local Hospital as needing urgent Hospice care Sadly after only 2 weeks since diagnosis 2 weeks previously she passed away on 29 /12 /25,during her short time there Close friends (as she had no Relaives alive ) were kept up to date and they DID look after her until the end
.Then treated myself and two friends so caringly as she passed while we were there at her bedside ,, Thanx to .all the Staff
Reply from Susie Ives, Deputy Manager/Clinical Lead at Loxley Hall Nursing and Residential HomeThank you for your kind words. It was an honour and a privilege to care for her during her final days.
from Janet D (Daughter of Resident) published on 2 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The standard of care is excellent. My father is dressed appropriately to the occasions. The problems we have found is other peoples clothing and underwear being used on him even though he has ample of his own clothes in the wardrobe. I have had a big problem of his glasses going missing and both pairs
had gone but they managed to find his distance ones. A very expensive issues is his hearing aid to his left ear missing. There are very specialised as they link to his T.V. I have informed the staff weekly for the past 5 weeks. The staff need to actually sit and talk to client to get to know more and their past and activities they are interested in.
from P M (Son of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum has been out, I returned her only she had a toilet accident as she was getting out of the car. Oops, the member of staff reassured mum and supported, helped her into the home. Making mum feel more comfortable.
Reply from Rahi Joshi, Marketing Associate at Garswood HouseThank you for sharing your experience. We're pleased to hear that our staff were able to reassure and support your mum with tailored care at Garswood House. Our team strives to provide compassionate care and make residents feel comfortable and respected at all times.
from Christopher O (Nephew of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Aunt came to Red Hill in January 2023, having suffered a heart attack and as a result of that severe hypothermia one icy December morning in 2022.
After spells in different wards at hospital, then Malvern Community Hospital, she arrived, still not herself, for a CHC assessment.
Before her arrival
I had arranged to meet the Manager one Dulcie Link. What an impressive lady. I was shown around, nothing was hidden and my unease of my Aunt b being sent to Red Hill disappeared. I duly report back to my Aunt who had asked me to look/inspect, far and wide to recommend the best home for her, in my opinion.
My Aunt was treated as one of the 'Family", nothing was too much trouble, and there was always a mug of tea, a chat and plenty of smiles to make a new resident settle. The food is first class.
In the three years she has been here, she has been very happy, well looked after, and cared for including medication. She has never wanted to move , why would she!
Reply from Dulcie Turner, Home Manager at Red HillThank you so much for your wonderful feedback we will share it within the staff team that cared for your aunt. your Aunt was a truly special lady to us all and we will miss her and you
from Tracey C (Daughter of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
All the family are great for the way all the staff have welcomed our dad into the home, the staff are lovely and very helpful. Our dad is so happy here and content, the home puts entertainment on for everyone and we'd like to thank the kitchen staff for all the lovely food .
Reply from Marina Maisurjants, Home Manager at The RiversThank you so much for your kind words. We are delighted to hear that your dad is happy and settled with us. Our team takes great pride in making everyone feel welcome and cared for, and it's wonderful to know that our staff and the activities we provide are appreciated. I'll also make sure to pass your thanks on to our kitchen team-they'll be thrilled to hear your feedback!
from Gill C (Daughter of Resident) published on 24 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both my mum and dad went for respite at the elms . Straight away the management and staff could not have been more welcoming and reassuring to myself and my parents . They truly have gone above and beyond for them and me . Very sadly my dad passed away whilst there and when I say how caring they all
were it is no understatement. Everyone has shown us the upmost respect, love and care that you should ever wish for at such a difficult time . I'm happy to say mum has decided to stay there permanently and I could not have her in safer hands. Special thanks to nic , Sam, bex, Louise, hayley and the many staff who's names I forget . I will be forever grateful for the love you showed us in dad's final days
Reply from Nichola Brennan, Registered Manager at The ElmsIt has been a pleasure to care for them both, and our sympathises remain with you at this time. Thank you for such lovely feedback, i will share it with the team.
from Joyce T (Sister of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Is a good home, it is clean, and carers look after my sister well. Very welcoming. Management are friendly as well as staff. They look after my sister very well. They are open, honest and transparent.
Reply from Rahi Joshi, Marketing Associate at Freeland HouseThank you for your kind words. Providing a clean, supportive, and transparent environment for our residents and their families is always our priority. Your feedback means a lot.
from David H (Nephew of Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I found my visits to my uncle always pleasant from staff's manner and attention given to him.
It often created a feeling of family care.
From chefs personal involvement over options for a meal, to nurses always showing a healing smile. They made an example of high standard.
Reply from Sharon Gerrans, Manager at Amberley House Nursing HomeThank you for your kind and heartfelt words. It means a great deal to our whole team to know that your uncle's time with us was experienced as warm, attentive and family-centred. We are especially grateful for your recognition of both our care and catering teams, who work hard to ensure every resident feels valued, involved and treated with dignity. Your feedback is deeply appreciated, and we will share your comments with the team as a reminder of the positive difference they made.
from A C (Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I am well cared for by all.
Reply from Sharon Gerrans, Manager at Amberley House Nursing HomeThank you so much for your lovely review. It truly means a great deal to us to hear that you feel well cared for. At Amberley House, our whole team works hard to ensure every resident feels safe, supported, and valued each day, so your kind words are very appreciated. If there is ever anything more we can do to make your time with us even better, please don't hesitate to let us know. Your comfort and wellbeing are always our priority.
from S G (Daughter of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has just spent 6 weeks at Ingersley Court on a respite placement. I first met with Laura and Chris who were very compassionate about my mother's situation. Mum decided she wanted to have some respite here. The staff were very accommodating getting my mother in sooner than anticipated. My mother
is very challenging yet the care, from what I observed was brilliant. The detail to individualised care was obvious with several residence I observed while visiting my mother. If my mother requires permanent care or respite again, Ingersley Court would be my first phone call. Carers, domestic staff, chefs and maintenance staff work very hard in very demanding roles for minimal pay. Everyone was always happy to chat and help. My brother had Christmas lunch on Christmas Day with my mother and said it was really lovely and how kind the staff were. Mum was encouraged to eat in the dining room with others and always seemed happy to be around the other residence. Thanks to everyone
Reply from Christine wootton, manager at Ingersley CourtThank you for kind feedback , i will make sure this is handed back to all the staff . Ingersley court wishes Mum and your family all the very best .
from Phaedra R (Daughter of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We cannot thank the staff enough for the care they gave and shown towards our mother while she was in their care. Unfortunately, mum was terminally ill and has recently passed away. The compassion the home showed towards us as a family we cannot thank them enough for that.
Reply from Sharon Gerrans, Manager at Amberley House Nursing HomeWe are so very sorry for your loss and send our sincere condolences to you and your family. Thank you for your kind words about the care and compassion shown to your mum and to you during such a difficult time. It was a privilege for the team at Amberley House Nursing Home to support your mum, and we are truly grateful that you felt cared for and supported. Your feedback means a great deal to us and will be shared with the team. You and your family remain in our thoughts.
from Audrey M (Daughter of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been at Duncote Hall since last April, and I cannot speak highly enough of the care she has received from the dedicated staff. We are always promptly informed of any issues regarding her care. The staff are kind and respectful, and they treat my mother with dignity. She is the happiest
she has been in a long time, and it gives us great peace of mind to know she is in safe hands.
Reply from The Manager, Manager at Duncote Hall Nursing & Residential HomeThank you Audrey for a lovely review i will make sure this is shared with the team. Thanks Becky
Frequently Asked Questions about Minster Care Group
Costs for care homes owned by Minster Care Group
Average costs per week for care homes owned by Minster Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Minster Care Group, based on 59 out of 59 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,047
Residential Dementia Care
£1,093
Nursing Care
£1,174
Nursing Dementia Care
£1,184
All Care Types
£1,048
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Minster Care Group own?
Minster Care Group own 59 Care Homes.
Which Minster Care Group Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Minster Care Group to verify any information. View our terms and conditions.
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