Care Home Owned by Minster Care Group in North Yorkshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Minster Care Group in North Yorkshire

Only the locations & reviews in North Yorkshire for Minster Care Group are showing below.

View the details of all 59 locations (with 2164 reviews) owned by Minster Care Group

Minster Care Group Locations in North Yorkshire (1)

1 Care Home owned by Minster Care Group in North Yorkshire
Eagle View Care Home

Phoenix Drive, Scarborough YO12 4AZ 

9.7 46 reviews
"My mum moved into Eagle View Care Home in June 2025 and probably like most families it was difficult time. The staff have been kind,…"   Read all 46 reviews
Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 42 Rooms

Minster Care Group Reviews in North Yorkshire (46)

9.5

Minster Care Group has a Group Review Score of 9.5 (9.471) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience
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Review of

Eagle View Care Home

from M B (Son of Resident) published on 1 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Eagle View Care Home in June 2025 and probably like most families it was difficult time. The staff have been kind, helpful and professional. They have helped my mother settle in. She has commented that the food is "very good" and she has put on 2 kg in weight which was badly needed
after her hospital stay. Eagle View is a modern facility and therefore its facilities are good, it is clean and visiting is a positive experience. My mother is a sociable person and I have noticed her mood has improved being in a positive environment and the home has organised trips out. No-one wants to place a relative in a care home but when it becomes essential to protect their wellbeing I think Eagle View is a good option.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for taking the time to share your experience. We understand how difficult the transition into care can be for both residents and their families, and we're truly grateful for your trust in us during such an important time.It's heartening to hear that your mum is settling in well, enjoying the food, and even gaining some much-needed weight after her hospital stay. Our team will be especially pleased to know their kindness and professionalism have made a difference.We're also glad that your mum is benefiting from the social environment and activities - it's so important to us that our residents not only feel safe and cared for but also happy and engaged.Thank you again for your thoughtful words and for recognising the work of the team here at Eagle View. We'll continue doing our very best to support your mum and all our residents.

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Review of

Eagle View Care Home

from M E (Son of Resident) published on 1 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Really good care provided, my mum seems quite happy here, staff are always polite and helpful to both me and my family when we visit. Always something going on to break up the monotony of staying in a care home, thank you so much - please keep up the good work
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum is happy here and that you and your family feel supported during your visits. It means a great deal to our team to know their efforts are appreciated. We're committed to providing a welcoming and engaging environment for all our residents, and your encouragement truly helps us continue doing our best.Thanks again - we'll be sure to share your lovely message with the team!

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Review of

Eagle View Care Home

from C S (Son of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum has entered Eagle View she has become more alive and active, she loves all the staff and gets involved in most things. Although she has dementia her health and general well being has improved because of the care and support she receives from the team. Thank you.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind message. We're absolutely delighted to hear that your mum is feeling more alive and engaged since coming to Eagle View. It's heartwarming to know she's enjoying the activities and connecting well with the team, that's exactly what we strive for every day. Supporting residents like your mum and seeing positive changes in their health and wellbeing is why we do what we do. We'll make sure to pass on your thanks to the entire team , your words mean a great deal to us all. Thank you

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Review of

Eagle View Care Home

from Sarah B (Daughter of Resident) published on 10 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved here following a stay in hospital where he was very unsettled. On my first visit he was so much happier and had been enjoying the entertainment. The managers and staff are all very kind and friendly and there are lots of activities, entertainment and some trips out. He is now a permanent
resident and as I don't live close to Scarborough I love to see what he has been doing on the regular social media posts. I would highly recommend this care home.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your lovely message and for taking the time to share your father's experience with us.We're so pleased to hear that he has settled in well and is enjoying the activities and entertainment. It truly means a lot to our team to know that our efforts are making a positive difference. We understand how important peace of mind is for families, especially when you live some distance away, so we're glad that our social media updates help you feel more connected.Your kind words and recommendation are very much appreciated, and we will be sure to share your feedback with the staff-it will mean a great deal to them.If there is ever anything we can do to support you or your father further, please don't hesitate to get in touch.

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Review of

Eagle View Care Home

from Adele L (Daughter of Resident) published on 8 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident at Eagle View for over seven months. As a health care professional, with lots of experience of poor care homes, I was very reluctant for Mum to move in to full time care. Unfortunately living alone with Alzheimer's became untenable, unsafe for Mum and too stressful for my
sister and myself to manage.


The move to Eagle View has been an excellent decision. All the staff have been extremely supportive and the few small issues we've had have been dealt with immediately.


Mum's happiest when she's busy and loves all the activities that are regularly arranged.


I would not hesitate to recommend Eagle View.

Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind and thoughtful words. We understand how challenging it can be for families caring for a loved one with Alzheimer's, and we're glad that Eagle View team has helped bring peace of mind to both you and your sister.Your feedback is a wonderful reflection of the care and dedication our team puts into creating a safe, engaging, and compassionate environment for our residents.Thank you again for your recommendation

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Review of

Eagle View Care Home

from L A (Daughter-in-law of Resident) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't praise this place highly enough. My mother in law has been placed here for emergency respite. She has been here for nearly a month now. They made her feel at home from day one. The staff are all very kind and caring and the place is always clean. Plenty of activities to keep the residents busy.
A big thank you to all the staff.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you took the time to share your experience.It's lovely to hear that your mother in law has felt at home with us from the start , that's exactly what we strive for. We're proud of our dedicated team, and your comments mean a great deal to everyone here.We're so pleased she's enjoying the activities and settling in well. Thank you again for your support , it really is appreciated.

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Review of

Eagle View Care Home

from Helen K (Daughter of Resident) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't praise all the staff too highly, Mum has settled in well and always is happy and clean when we visit. They have some marvellous activities for the residents and singers who come in to entertain them which Mum really enjoys. Everywhere is always spotless and clean and all staff are friendly and
helpful.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that your mum has settled in well and is happy when you visit , that's exactly what we strive for.Cleanliness, care, and creating a positive atmosphere are all very important to us, and it's lovely to hear that you've noticed these efforts.Thank you again for taking the time to share your experience.

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Review of

Eagle View Care Home

from J M (Daughter of Resident) published on 4 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved into Eagles View earlier this year, and we cannot fault it.


The staff are amazing, and always very kind and helpful when we go visit.


Lovely lovely people.


So glad we moved mum here.

Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind words. We're absolutely delighted to hear that your mum is settling in well at Eagle View. It means a great deal to our team to know that their care and kindness are making a positive difference for both your mum and your family. We'll be sure to pass your lovely message on to the staff-they'll be thrilled to hear it!Thank you again for your trust and support. We're so glad to have your mum as part of our Eagle View family.

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Review of

Eagle View Care Home

from S H (Daughter of Resident) published on 2 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Eagle View since January of this year. As is expected, his need for full-time care was not an easy one, and not taken lightly, however Eagle View did everything they could to ease the transition.
Since that time the care shown to my dad has been first class. Everyone
from care workers, management, chefs, housekeeping have been outstanding.
As a family we have been unfortunate enough with other relatives to have the experience of multiple care homes for other family members, and I can say hand on heart that Eagle View is the best. The care, consideration, respect and love (in the absence of their loved ones) is second to none. They take the time to listen to their residents, are always striving to enrich their daily lives and ensure maximum communication with family. Cannot recommend highly enough.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your thoughtful and heartfelt message. It means a great deal to the entire team at Eagle View to know that your father's transition into full-time care has been a positive one, and that you and your family feel confident and reassured by the care he receives.Your recognition of their dedication is deeply encouraging.We understand how difficult the decision can be to entrust a loved one to residential care, and it's our privilege to be a part of your father's life and support his wellbeing with the dignity and compassion he deserves.Thank you again for your trust and kind recommendation. If there's ever anything you need or wish to discuss, please don't hesitate to reach out.

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Review of

Eagle View Care Home

from H G (Daughter of Resident) published on 18 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Eagle View for just over 5 months. Mum had a massive stroke on Easter Monday whilst in Eagle View and died in Eagle View (as per her wishes), 6 days later. The care we received before, during and after her death was outstanding. They let us have use of a bed close by to Mum,
brought us snacks and drinks, and this made a lot of difference to us during this very difficult time. All of our needs were met with dignity and respect. All of the staff care deeply for their residents and their families.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

We are deeply sorry for your loss and honoured to have had the opportunity to care for your mum during her time at Eagle View.It means a great deal to our team to know that you felt supported and cared for during such a difficult time. We always strive to provide comfort, dignity, and respect to both our residents and their families, and we're truly grateful that our efforts made a difference for you and your family.Please know that your mum will be remembered fondly by all of us here at Eagle View. Our thoughts remain with you and your family.

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Review of

Eagle View Care Home

from I J (Son of Resident) published on 3 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My personal opinion is fantastic care home. My mother picked up lots and is very happy here. All the staff are lovely and really caring. All staff do a first class job, lots of activities for residents, Eagle View changed my opinion about care homes, I am so pleased.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you for your kind words and we are delighted to hear that your mother is happy and thriving at Eagle View. It means a great deal to us to know that the care, activities, and dedication of our team have made such a positive difference. We're so pleased to have changed your perspective on care homes, and we're grateful to be part of your mother's journey.

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Review of

Eagle View Care Home

from K M (Wife of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has lived at Eagle View for a couple of years as a family we could not wish for anywhere better. The staff are amazing so kind and caring, when you visit you feel welcome and at home. The new activities lady is wonderful, there is so much going on, so much fun for the residents. Eagle View
is a happy safe place. The management team are always there to support you.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you for your feedback. We're also delighted that you're enjoying the energy and joy our new activities coordinator has brought; seeing residents having fun and staying engaged is exactly what we love to see. At Eagle View, we're committed to ensuring your loved ones enjoy the best possible quality of life, with compassion, kindness, and care at the heart of everything we do. Thank you again for your trust and support; it really does mean the world to our team.

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Review of

Eagle View Care Home

from A P (Daughter of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since becoming a resident at Eagle View, my mum has received excellent care physically, mentally, emotionally and overall well-being. She and my family are treated with the utmost respect. Mum's dignity is preserved all the time. The staff are all warm, friendly and welcoming. Her room is always clean
and tidy.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind words. We're truly grateful to hear that your mum is happy and well cared for at Eagle View. It means a lot to us to know that both she and your family feel respected and supported. Our team works hard to create a warm, welcoming environment, and your feedback is a lovely reminder of why we do what we do. We'll be sure to share your kind message with the staff, it will brighten their day!If there's ever anything more we can do, please don't hesitate to let us know.

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Review of

Eagle View Care Home

from K L (Brother of Resident) published on 23 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Eagle View Care Home. My brother has been very ill, and now he is much better thanks to the care he has had here. He is better than I have seen him for some time. Thank you.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

We're truly heartened to hear that your brother is doing much better and that you've seen such a positive change in him. It means a great deal to our team to know that the care and support we provide are making a real difference. We'll be sure to pass along your thanks to the staff-they'll be so encouraged to hear this. Thank you

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Review of

Eagle View Care Home

from L G (Niece of Resident) published on 23 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has only been in Eagle View for a week. I am very impressed with all the staff and the facilities I attended a residents meeting yesterday and was fully informed of everything going on now and in the future. This was followed up by an email immediately keeping us informed.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for sharing your experience. We're so glad to hear that your uncle is settling in well at Eagle View and that you've had such a positive impression in just the first week. It's great to know that the staff and facilities have met your expectations, and that you felt informed and included during the residents meeting. We truly value communication and transparency, so it's wonderful to hear the follow-up email was helpful too. Please don't hesitate to reach out if there's ever anything we can do to support you or your uncle further.

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Review of

Eagle View Care Home

from Andrea B (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Eagle View since November. She has Alzheimer's and our ability to keep her safe and happy as her mental health declined had become challenging and distressing.
From our first enquiry we felt reassured that Eagle View could help us and now, having seen what they have done/are
constantly doing for Mum, we cannot praise enough the management and their team. Everyone is friendly and helpful and genuinely cares about mum's wellbeing. Her room is modern and clean and filled with her personal items. I would have absolutely no hesitation in recommending this lovely care home!
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you for your lovely feedback. It's always our goal to provide a safe, supportive, and loving environment for all of our residents, and knowing that your mum feels cared for and comfortable means everything to us. We understand how difficult the transition can be for families, especially when a loved one is living with Alzheimer's, and we're so glad we could help ease that journey for you. Your recommendation is incredibly meaningful, and we'll be sure to share your lovely feedback with our entire team - it will mean the world to them. Thank you again for trusting us with your mum's care.

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Review of

Eagle View Care Home

from Sue M (Sister of Resident) published on 11 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my brother arrived at Eagle View, he has been welcomed & cared for extremely well. The management & staff are all professional but also very kind & patient. They also go out of their way to involve family members & make you feel like part of their family. I can't praise you all enough!
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your thoughtful and heartfelt message. We're truly touched by your kind words.It means a great deal to us to know that your brother feels welcomed and well cared for here at Eagle View. Our team works hard to create a home-like, supportive environment, not just for our residents, but for their families too-so hearing that you feel part of our extended family is incredibly meaningful. Your appreciation has been shared with the entire team, and it really brightened everyone's day. Please don't hesitate to reach out if there's ever anything we can do for you or your brother. We're always here for you.

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Review of

Eagle View Care Home

from R S (Partner of Resident) published on 2 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely happy with the care my partner is receiving.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your feedback. We're delighted to hear that you are completely happy with the care your partner is receiving. Our team is dedicated to providing the best possible support, and it's wonderful to know that their needs are being met. If you ever have any concerns or need further assistance, please don't hesitate to reach out. We're always here to help.

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Review of

Eagle View Care Home

from A D (Son of Resident) published on 12 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's first experience in a care home and although confused with dementia, he settled in very well. The management team and staff are brilliant and extremely professional, caring, helpful and friendly.
I'd been looking after him in his own home for the past two and a half years and it was a
great relief to me to feel I could leave him and know how well he was being looked after.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind and heartfelt message. We are truly touched by your words and are so pleased to hear that your father has settled in well with us. We understand how significant this transition can be, especially for someone living with dementia, and we're glad to know that our efforts have provided both your father and yourself with comfort and reassurance. Our team takes great pride in creating a warm, caring, and supportive environment, and it means a lot to know that their dedication has made a positive impact.If there's ever anything more we can do to support you or your father, please don't hesitate to reach out. We are always here for you both.Once again, thank you for taking the time to share your kind words.

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Review of

Eagle View Care Home

from Elizabeth-Ann B (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother's 98th birthday celebrations were made really easy for our family and special for us all by the extra special care and consideration given by wonderful staff who once again went above and beyond what we could have asked for. We had only recently learned that relatives are welcome to join
their loved ones for a meal and we were delighted that the 6 of us adults would be welcomed for mums birthday dinner. The staff had put up lovely decorations to enhance the event and we sat as a family in the dining room on our own table, with other residents nearby. The meal was excellent and the wonderful chef had gone out of his way not only to provide one vegetarian meal but a fully gluten free sweet for us all which was delicious. We were welcomed to take a special birthday cake for mum and were pleased the other residents could share that with us. The price for the meal was very reasonable, and its presentation and taste excellent. Thank you so very much on behalf of us all.
Reply from Emine Tekis, Home Manager at Eagle View Care Home

Thank you so much for your kind and thoughtful message. We're so happy you were able to enjoy the meal together and that the decorations, food, and the special birthday cake added to the celebration. We're also delighted that the chef's efforts to accommodate dietary needs made the meal even more enjoyable. It's always our goal to go above and beyond for our residents and their loved ones, and it means so much to hear that you felt that care on such an important occasion.Thank you again for your heartfelt feedback, and please know that it was a privilege to be part of such a meaningful celebration. We look forward to continuing to provide excellent care for your family.

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