Care Home Owned by Minster Care Group in Merseyside

staff. We can't thank you enough

and well run place they were.There is a lovely, interested, hardworking group of cares who could not do more for the residents than they do.

knowing I lived a long way away and could not visit very often.

family in there I cannot express my gratitude enough. They looked after me.

weeks. The care and support have been excellent, especially as I live many miles away and know mum was safe and well looked after gave me great peace of mind. The facilities are very good apart from the WIFI, and the rooms got very warm during the recent glorious weather! The range of activities provided was wide and mum thoroughly enjoyed them. Mum has improved and has now gone home but Westhaven is the place she would like to return to if she needed extra support in the future.

of meals and enjoyed them.

and help her settle and be comfortable. Their care, clinical acumen and compassion were always present, timely and never withheld. My lovely sister was safe in their care. Thank you all.

staff and a high standard of care.

of her stay in good humour and she was known for having a good laugh or joke with the staff. Latterly with her failing health the staff helped her retain her dignity (as much as possible). I (and family and friends) were always made to feel welcome in either taking her out for the day or just visiting in her room. I would have no hesitation in recommending Westhaven.

that not only was there continuity of care for my friend, but she got to see the same faces and got to know the people looking after her. On those occasions when my friend needed to be reviewed by a doctor, Westhaven always ensured that this was done promptly. In the final days leading to my friend's passing, Westhaven ensured that someone was sitting with her at all times, which was very moving. It is easy to see why Westhaven have won awards for the standard of care they provide.