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Care Homes Owned by Minster Care Group in Tyne & Wear

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Minster Care Group are showing below.

View the details of all 59 locations (with 2363 reviews) owned by Minster Care Group

Minster Care Group Locations in Tyne & Wear (2)

 - Browse 2 Care Homes owned by Minster Care Group in Tyne & Wear
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Roseway House
Wear Street, Jarrow NE32 3JN 
9.6 42 reviews
Roseway House, Jarrow, Tyne & Wear
"I came in to the home and everything seems pleasant. The staff and carers were obviously marvelous and with care Hazel was given.…"   Read all 42 reviews
  • from £1,100 / week
  • 50 Rooms
Location Type Care Home

Roseway House Care Home - Jarrow Roseway House is located in Jarrow, close to the historical Viking centre, the coastal town of South Shields. The home provides a flexible range of residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingfisher Care Home
Cleveland Road, North Shields NE29 0NW 
9.3 20 reviews
Kingfisher Care Home, North Shields, Tyne & Wear
"I had to find a nursing home very quickly for my mother who had become bed bound for end stage dementia. After visiting several care homes…"   Read all 20 reviews
  • from £1,100 / week
  • 58 Rooms
Location Type Care Home

Kingfisher Care Home – North Shields, Tyne & Wear Kingfisher Care Home offers a flexible range of care services including residential care, nursing care, dementia care, respite care and palliative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Minster Care Group Reviews in Tyne & Wear (62)

9.3

Minster Care Group has a Group Review Score of 9.3 (9.317) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Roseway House

from James B (Husband of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in to the home and everything seems pleasant. The staff and carers were obviously marvelous and with care Hazel was given.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your lovely feedback. We're so pleased to hear that you found the home welcoming and your kind words are truly appreciated.
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Review of

Roseway House

from Noreen H (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a good only thing I can say cleanliness could be better.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for taking the time to share your feedback. Your comments are important to us and will be shared with the team, with any necessary action taken to ensure continuous improvement.
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Review of

Roseway House

from Marie F (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care is very good.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your feedback. We are pleased to hear that you are happy with the tailored care provided at Roseway House.
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Review of

Roseway House

from N M (Relative of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Roseway for 18 months. I find the staff to be really attentive to her needs. The carers are very welcoming to visitors too. I have been kept informed of anything to do with my mum.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your feedback about Roseway House. We are glad to hear that your mum has received support and that our team has been attentive to her needs while keeping you updated.
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Review of

Roseway House

from Susan G (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning of my fathers two and a half years stay he was made to feel at home. Staff all welcoming and professional, meeting my dads needs. He was treat with kindness and understanding.
Always felt at ease when I visited on a regular basis, knowing he was well looked after.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you so much for sharing your experience with us. We are grateful for your kind words and for the trust you placed in us throughout your father's stay. Your feedback will be shared with the team.
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Review of

Roseway House

from Colin L (Respite Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident in Roseway House in Jarrow for 3 years. The management and staff were professional and efficient at all times and I cannot fault them whatsoever. The staff were brilliant and always friendly, pleasant and respectful to me, at all times. I would have no hesitation in recommending Roseway
House to anyone looking for a care home.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for sharing your experience of your time at Roseway House. We're truly grateful for your kind words and are delighted to hear that you're happy with the care at Roseway House.
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Review of

Kingfisher Care Home

from P D (Wife of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always 'on the ball' regarding his health and any problems arising. They always contact me if there is/has been a problem.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you so much for your kind words. We're really pleased to hear that you feel well-supported and approachable.
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Review of

Roseway House

from Kevin S (Son of Resident) published on 5 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Take note kindly to what i have experienced in what was the other care home my mother has just moved from to Roseway House , i couldn't believe the difference and i asked other family members their opinion before i visited my mother . Staff were alert and happy and the whole place had a different feeling
.Most important of all was how Roseway House was to my mothers well being and the result was very happy . I don't place a review on anything on the internet but i was gob smacked and told the Manageress others have to know the different levels of care and attention that your staff are giving and she needed to know that what i personally experience in another care home is miles away and at another level to Roseway House , That's it , made the review and very pleased to do so and best wishes to all the staff that work very hard all year.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseWe're truly grateful you took the time to share your experience. We are glad to hear that Roseway House has made such a positive difference to your mother's well-being. We'll pass your kind words on to the team - they'll be delighted to hear them.
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Review of

Kingfisher Care Home

from Michele K (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to find a nursing home very quickly for my mother who had become bed bound for end stage dementia. After visiting several care homes and doing my research it was clear that Kingfisher was my number one choice. The social media page showed me all the activities they had done and reassured me that
they did involved patients constricted to their bed
I cannot praise the staff enough. Cleaners are always ensuring her bin is changed , toilet etc cleaned, her appetite is very poor and the cook took the time to learn what my mum liked. The Nurses and care staff are an amazing team and tell me not to be worried about asking for anything. It is lovely to hear them laughing with the residents. Yes there has been a few glitches only because they are getting to know my mum and once I've raised it with them they have ensured it's rectified.. The manager can be very much seen and is approachable she has done the best to accommodate my requests.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you so much for sharing your experience. It's wonderful to hear that Kingfisher Care Home has made such a positive difference to your mother's well-being. We'll be sure to pass your kind words on to the team - they'll be delighted to hear them.
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Review of

Kingfisher Care Home

from S D (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father joined Kingfisher Care Home in December 2023 - followed by my mother in January 2024. They both receive exceptional care. My father died in March 2025 and up until that time was treated lovingly and with utmost respect and dignity from all the staff, domestics, chefs, carers - my mum continues
to be cared for at Kingfisher - the support she gets from all the staff is amazing - she is not coping well since my Dad died and is offered the exact amount of support and sympathy. As a family - we are made welcome and also offered excellent support and always a friendly and listening ear to any issues.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind words and for sharing your experience. We are truly sorry for your loss and are honored to have been able to care for your father. I will pass your kind sentiments on to the home team. Kind regards.
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Review of

Kingfisher Care Home

from R M (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been a resident for over 2 years. I have seen a lot of improvement in the last 6 months, lots more activities, cleanliness of communal areas and the introduction of a reading corner! The staff are very friendly and I feel my Mam is in the best place to care for her needs.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your experience with us. We are delighted to know your Mam is happy with her tailored care at Kingfisher. Our dedicated team strives to maintain high-quality care at all times. I will pass your kind sentiments onto the home team. Kind regards.
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Review of

Kingfisher Care Home

from J M (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kingfisher is a very caring environment. Staffing is excellent. The staff are very approachable. Plenty of space and areas to sit and move about. Very secure and safe for residents. Good activities to cover the needs of everyone. Office staff are always helpful and friendly. I have recommended friends
of Mum and families. Would like to see more staff.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind words and recommendation. I will pass your kind sentiments on to the home team. We appreciate your feedback regarding staffing concerns addressed we will consider it and make necessary changes that are needed. Kind regards.
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Review of

Kingfisher Care Home

from M W (Husband of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has early-onset frontotemporal dementia. She is only 64 and has been a resident at Kingfisher since July 2022. I have always been happy with the care she has received and the way they have adapted her care plan over the years to meet the decline in her presentation of the illness. Any concerns
I have had, have always been listened to and satisfactorily resolved. She is well cared for and, although she cannot communicate, seems to be happy. The staff are great and really do care for the residents. The place is constantly being cleaned and is well maintained. The food always looks good and the menu is varied. I've had Christmas dinner there every year with my wife, and it's been really nice. I have no hesitation in recommending Kingfisher Care Home, it has certainly met our needs.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your experience. We truly appreciate your kind words and are pleased to hear that your wife is receiving the care and support she needs. Your recommendation means a lot to us, and we're grateful for your trust.
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Review of

Kingfisher Care Home

from Sharon R (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean and nicely furnished, the staff are great and very pro-active with the residents. The meals are varied and of a good standard.
The home my mum was previously in was so poor that we visited multiple times a week to ensure she was safe and fed, we have none of these worries with Kingfisher
as we know she is very well taken care of.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind words and trust in Kingfisher. We're so pleased to hear that you feel reassured about your mum's care, and we truly appreciate your feedback.
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Review of

Roseway House

from D C (Husband of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Roseway House in May 2024. She has been looked after with very high standards. The staff have taken care of her very well. I have found that she management and staff are always there, not only for my wife but for myself and my family.
They are all approachable if I have any questions
and are always on hand.
The thing that I am grateful for is when I leave my wife I know that she is safe.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for sharing your kind words. We're truly grateful for your trust in us and are glad to hear that your wife is being cared for to high standards. I will share your kind sentiments with our home team. Kind regards.
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Review of

Roseway House

from V H (Sister-in-law of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in Roseway for 5 1/2 months and I must say the standard of care has been exceptional. From the management and all the staff, we could not be more at ease.
Everyone is so caring, and helpful and are always there to give the residents the care that is required. Nothing is too
much for them and they are always on hand to speak with the families which obviously puts your mind at rest.
They are all amazing and we are so grateful to them.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you so much for your kind words. Providing high-quality care at all times is what our team strives for, and it's heartwarming to know that our efforts have brought comfort to your loved one and your family. We'll be sure to share your lovely comments with the team.
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Review of

Roseway House

from M l (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad went into Roseway House for respite and the staff were wonderful from the initial visit from the nurse to Dad coming back home. The Manager was amazing and answered all our questions and I would have no hesitation in recommending Roseway House to any family.
Special thanks to a particular staff
member for sorting out a laundry issue so promptly very much appreciated.
Thank you all.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your wonderful feedback. We are glad that your dad was comfortable with the care and support provided by the team at Roseway House. We truly appreciate your recommendation and will pass on your special thanks to the team.
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Review of

Roseway House

from Carol M (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was taken to Roseway House directly from hospital, she only spent two weeks before passing away. The staff, each and every one of them, were amazing. My mother was declared palliative/end of life on arrival and after weeks of being distressed and in pain on arrival she was made comfortable
as soon as possible! The staff not only cared for our mother but her family also, can't thank them enough.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseWe are deeply sorry for your loss, it brings us comfort to know that your mother received the care and compassion she needed during her final days at Roseway House. Thank you for sharing your experience and for your heartfelt appreciation. Kind regards.
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Review of

Roseway House

from M T (Daughter of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was only a resident at Roseway for a very short period of time prior to her death. She was well cared for in that period of time, and treated with respect and dignity. All of her needs were met by the amazing staff who not only took excellent care of my mam but looked after me and my sisters
also. I can't thank you all enough. you are an amazing team and should be very proud of the work you do. Thank you all.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseWe're deeply touched by your kind words. It's an honour to have been able to care for your mam during her time at Roseway House. We truly appreciate your message and will share this with our team. Kind regards.
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Review of

Roseway House

from Valerie D (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Roseway House in my opinion is the best in the North East, i.e. I have had a look at most. It's very well run. You should be so proud of it, as I am. Grateful that it's there.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your kind words, our team ensures to maintain high-quality care at all times. Kind regards.
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Awards / Recognitions (0)

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