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Care Homes Owned by Minster Care Group in Tyne & Wear

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Minster Care Group are showing below.

View the details of all 59 locations (with 2471 reviews) owned by Minster Care Group

Minster Care Group Locations in Tyne & Wear (2)

 - Browse 2 Care Homes owned by Minster Care Group in Tyne & Wear
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Kingfisher Care Home
Cleveland Road, North Shields NE29 0NW 
9.6 25 reviews
Kingfisher Care Home, North Shields, Tyne & Wear
"This care home is excellent in all fields of care for my mother. Polite and treat people with dignity and care. The staff from cleaning to…"   Read all 25 reviews
  • from £1,300 / week
  • 58 Rooms
Location Type Care Home

Kingfisher Care Home – North Shields, Tyne & Wear Kingfisher Care Home offers a flexible range of care services including residential care, nursing care, dementia care, respite care and palliative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Roseway House
Wear Street, Jarrow NE32 3JN 
9.6 44 reviews
Roseway House, Jarrow, Tyne & Wear
"Thankyu to all the staff and management for all the excellent care and for going above and beyond and beyond until the last day everything…"   Read all 44 reviews
  • from £1,150 / week
  • 50 Rooms
Location Type Care Home

Roseway House Care Home - Jarrow Roseway House is located in Jarrow, close to the historical Viking centre, the coastal town of South Shields. The home provides a flexible range of residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Minster Care Group Reviews in Tyne & Wear (69)

9.4

Minster Care Group has a Group Review Score of 9.4 (9.361) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Kingfisher Care Home

from Carol C (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is excellent in all fields of care for my mother. Polite and treat people with dignity and care. The staff from cleaning to care staff nurses and catering is 100% excellent.
Reply from Kristie Goodall, Manager at Kingfisher Care HomeThank you for your incredibly kind words.
We are thrilled to hear that you are happy with the care your mother receives, I will be passing on your praise to our team.
Kindest Regards
Kristie
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Review of

Kingfisher Care Home

from A H (Niece of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingfisher Care Home looks after all residents with care and respect. Taking time to make sure all their needs are met. Love that they are asked to make a wish and it is granted for them.
Reply from Kristie Goodall, Manager at Kingfisher Care HomeThank you so much for noticing our new Grant a Wish activity, it is incredibly rewarding for everyone involved.
We appreciate your kind words, and I will be sure to share them with the Kingfisher team.

Kindest Regards
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Review of

Kingfisher Care Home

from Sara C (Granddaughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at kingfisher care home go above and beyond to make sure my nanna is well looked after and has everything she needs.
She loves it when they have entertainment on especially a singer.
It is always clean and tidy ,all staff are very professional and polite.
Reply from Kristie Goodall, Manager at Kingfisher Care HomeThank you for taking the time to share your wonderful feedback with us.
We are glad to hear that you are happy with the care your Nanna is receiving and that she is enjoying our entertainment.
You'll be pleased to know we have lots of singers booked for the remainder of 2026.
We are grateful for your recognition of our team's hard work and dedication, I'll be sure to pass on your lovely comments.
Kindest Regards
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Review of

Kingfisher Care Home

from S C (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam became a resident of kingfisher around a year and a half ago and in that time I have found it to be a welcoming and friendly place for her to live. The staff are very caring and attentive and I feel they always have her best needs at heart. The home overall is clean and well looked after and
the rooms comfortable and kept tidy by the domestic staff. I know mam enjoys the food and it always looks wholesome and varied. There is a selection of activities each day and they encourage residents to join in and be social. The medical staff are very aware of mams needs and always report anything I need to know. They are on top of everything that needs to be done. Overall I am very pleased that kingfisher is the place she now lives
Reply from Kristie Goodall, Manager at Kingfisher Care HomeThank you so much for sharing your experience.
I am sincerely grateful for your generous remarks, I will pass it on to the home team.
Kindest Regards
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Review of

Kingfisher Care Home

from Helen D (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit my mam and always get a cup of tea from the carers. We often sit in the garden room which is lovely. Mam is always dressed nicely . She's not a one for mixing but she's never left in her room. Always encouraged to watch a film or do activities. Often see her on Kingfisher social media
page which I absolutely love. She is v well fed. She is always eating ! Entertainers are regularly performing at Kingfisher and summer/Christmas fairs are a great time to meet families of other residents. All staff are dedicated to the home, cleaning staff, laundry staff, maintenance, carers , supervisors and managers. The carers are amazing with my Mam. She can be difficult at times but they reassure her and she is so well looked after. Me and my family are always made so welcome. It was v traumatic for me to have to put mam in a care facility but straight away I knew she would be well looked after. It's been nearly a year now and I could not be happier with the level of care mam receives
Reply from Kristie Goodall, Manager at Kingfisher Care HomeWe are truly delighted to know that you and your family are happy with the care your Mam receives.
Our team strives to provide high quality care, inclusive of individual need and we appreciate your recognition of staff efforts.
I will pass your lovely comments on to our team.
Kindest Regards
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Review of

Roseway House

from Julie M (Daughter-in-law of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thankyu to all the staff and management for all the excellent care and for going above and beyond and beyond until the last day everything was amazing are mam loved everyone who cared for her thank yus all so so much she be a miss she was a beautiful caring mam xxxx
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your heartfelt review. We're so sorry for your loss, and are honoured to care for your loved one at Roseway House.
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Review of

Roseway House

from Julie H (Granddaughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff went above and beyond the care was fantastic right until the end thank you so much to each and everyone of you moving her in to roseway was a hard decision after the care she received from the previous place but she was so settled never complained when in this home you put are family at ease
knowing she was being looked after so well thanks again keep up the good working team and care you give your residents
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your kind words. We're so sorry for your loss and are honoured by your trust in us. We truly appreciate your kind words about our team.
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Review of

Roseway House

from James B (Husband of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in to the home and everything seems pleasant. The staff and carers were obviously marvelous and with care Hazel was given.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your lovely feedback. We're so pleased to hear that you found the home welcoming and your kind words are truly appreciated.
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Review of

Roseway House

from Noreen H (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a good only thing I can say cleanliness could be better.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for taking the time to share your feedback. Your comments are important to us and will be shared with the team, with any necessary action taken to ensure continuous improvement.
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Review of

Roseway House

from Marie F (Friend of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care is very good.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your feedback. We are pleased to hear that you are happy with the tailored care provided at Roseway House.
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Review of

Roseway House

from N M (Relative of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Roseway for 18 months. I find the staff to be really attentive to her needs. The carers are very welcoming to visitors too. I have been kept informed of anything to do with my mum.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for your feedback about Roseway House. We are glad to hear that your mum has received support and that our team has been attentive to her needs while keeping you updated.
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Review of

Roseway House

from Susan G (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning of my fathers two and a half years stay he was made to feel at home. Staff all welcoming and professional, meeting my dads needs. He was treat with kindness and understanding.
Always felt at ease when I visited on a regular basis, knowing he was well looked after.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you so much for sharing your experience with us. We are grateful for your kind words and for the trust you placed in us throughout your father's stay. Your feedback will be shared with the team.
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Review of

Roseway House

from Colin L (Respite Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident in Roseway House in Jarrow for 3 years. The management and staff were professional and efficient at all times and I cannot fault them whatsoever. The staff were brilliant and always friendly, pleasant and respectful to me, at all times. I would have no hesitation in recommending Roseway
House to anyone looking for a care home.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseThank you for sharing your experience of your time at Roseway House. We're truly grateful for your kind words and are delighted to hear that you're happy with the care at Roseway House.
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Review of

Kingfisher Care Home

from P D (Wife of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always 'on the ball' regarding his health and any problems arising. They always contact me if there is/has been a problem.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you so much for your kind words. We're really pleased to hear that you feel well-supported and approachable.
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Review of

Roseway House

from Kevin S (Son of Resident) published on 5 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Take note kindly to what i have experienced in what was the other care home my mother has just moved from to Roseway House , i couldn't believe the difference and i asked other family members their opinion before i visited my mother . Staff were alert and happy and the whole place had a different feeling
.Most important of all was how Roseway House was to my mothers well being and the result was very happy . I don't place a review on anything on the internet but i was gob smacked and told the Manageress others have to know the different levels of care and attention that your staff are giving and she needed to know that what i personally experience in another care home is miles away and at another level to Roseway House , That's it , made the review and very pleased to do so and best wishes to all the staff that work very hard all year.
Reply from Rahi Joshi, Marketing Associate at Roseway HouseWe're truly grateful you took the time to share your experience. We are glad to hear that Roseway House has made such a positive difference to your mother's well-being. We'll pass your kind words on to the team - they'll be delighted to hear them.
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Review of

Kingfisher Care Home

from Michele K (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to find a nursing home very quickly for my mother who had become bed bound for end stage dementia. After visiting several care homes and doing my research it was clear that Kingfisher was my number one choice. The social media page showed me all the activities they had done and reassured me that
they did involved patients constricted to their bed
I cannot praise the staff enough. Cleaners are always ensuring her bin is changed , toilet etc cleaned, her appetite is very poor and the cook took the time to learn what my mum liked. The Nurses and care staff are an amazing team and tell me not to be worried about asking for anything. It is lovely to hear them laughing with the residents. Yes there has been a few glitches only because they are getting to know my mum and once I've raised it with them they have ensured it's rectified.. The manager can be very much seen and is approachable she has done the best to accommodate my requests.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you so much for sharing your experience. It's wonderful to hear that Kingfisher Care Home has made such a positive difference to your mother's well-being. We'll be sure to pass your kind words on to the team - they'll be delighted to hear them.
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Review of

Kingfisher Care Home

from S D (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father joined Kingfisher Care Home in December 2023 - followed by my mother in January 2024. They both receive exceptional care. My father died in March 2025 and up until that time was treated lovingly and with utmost respect and dignity from all the staff, domestics, chefs, carers - my mum continues
to be cared for at Kingfisher - the support she gets from all the staff is amazing - she is not coping well since my Dad died and is offered the exact amount of support and sympathy. As a family - we are made welcome and also offered excellent support and always a friendly and listening ear to any issues.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind words and for sharing your experience. We are truly sorry for your loss and are honored to have been able to care for your father. I will pass your kind sentiments on to the home team. Kind regards.
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Review of

Kingfisher Care Home

from R M (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been a resident for over 2 years. I have seen a lot of improvement in the last 6 months, lots more activities, cleanliness of communal areas and the introduction of a reading corner! The staff are very friendly and I feel my Mam is in the best place to care for her needs.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your experience with us. We are delighted to know your Mam is happy with her tailored care at Kingfisher. Our dedicated team strives to maintain high-quality care at all times. I will pass your kind sentiments onto the home team. Kind regards.
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Review of

Kingfisher Care Home

from J M (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kingfisher is a very caring environment. Staffing is excellent. The staff are very approachable. Plenty of space and areas to sit and move about. Very secure and safe for residents. Good activities to cover the needs of everyone. Office staff are always helpful and friendly. I have recommended friends
of Mum and families. Would like to see more staff.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind words and recommendation. I will pass your kind sentiments on to the home team. We appreciate your feedback regarding staffing concerns addressed we will consider it and make necessary changes that are needed. Kind regards.
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Review of

Kingfisher Care Home

from M W (Husband of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has early-onset frontotemporal dementia. She is only 64 and has been a resident at Kingfisher since July 2022. I have always been happy with the care she has received and the way they have adapted her care plan over the years to meet the decline in her presentation of the illness. Any concerns
I have had, have always been listened to and satisfactorily resolved. She is well cared for and, although she cannot communicate, seems to be happy. The staff are great and really do care for the residents. The place is constantly being cleaned and is well maintained. The food always looks good and the menu is varied. I've had Christmas dinner there every year with my wife, and it's been really nice. I have no hesitation in recommending Kingfisher Care Home, it has certainly met our needs.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your experience. We truly appreciate your kind words and are pleased to hear that your wife is receiving the care and support she needs. Your recommendation means a lot to us, and we're grateful for your trust.
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Awards / Recognitions (0)

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