Roseway House

Dad was with Roseway (Jarrow) for a relatively short time, just over three weeks between hospital and passing. This was such a difficult time for the family, seeing a much loved man in such circumstances. As can be the case, we as a family felt guilty about taking Dad into nursing care rather than home. However, he really needed 247 care so, we had little choice. We did know that Roseway had cared well for an aunt and uncle of ours, so we hoped it would be meet our hopes and expectations. In reality, they massively exceeded them. Nothing was too much trouble and the care was professional, friendly and humane. The staff were all absolutely wonderful, every single one we met, though the senior carers were unbelievably good to Dad and to us. They made perhaps the hardest three weeks not only manageable, but at times joyful. The food was wholesome and had a home-cooked feel and while Dad was too ill to partake, the activities seemed really good too. Can't recommend more highly. Thank you!

Thankyu to all the staff and management for all the excellent care and for going above and beyond and beyond until the last day everything was amazing are mam loved everyone who cared for her thank yus all so so much she be a miss she was a beautiful caring mam xxxx

The staff went above and beyond the care was fantastic right until the end thank you so much to each and everyone of you moving her in to roseway was a hard decision after the care she received from the previous place but she was so settled never complained when in this home you put are family at ease knowing she was being looked after so well thanks again keep up the good working team and care you give your residents

I came in to the home and everything seems pleasant. The staff and carers were obviously marvelous and with care Hazel was given.

The overall care is very good.

It is a good only thing I can say cleanliness could be better.

Always felt at ease when I visited on a regular basis, knowing he was well looked after.

My mum has been a resident at Roseway for 18 months. I find the staff to be really attentive to her needs. The carers are very welcoming to visitors too. I have been kept informed of anything to do with my mum.

I was a resident in Roseway House in Jarrow for 3 years. The management and staff were professional and efficient at all times and I cannot fault them whatsoever. The staff were brilliant and always friendly, pleasant and respectful to me, at all times. I would have no hesitation in recommending Roseway House to anyone looking for a care home.

Take note kindly to what i have experienced in what was the other care home my mother has just moved from to Roseway House , i couldn't believe the difference and i asked other family members their opinion before i visited my mother . Staff were alert and happy and the whole place had a different feeling .Most important of all was how Roseway House was to my mothers well being and the result was very happy . I don't place a review on anything on the internet but i was gob smacked and told the Manageress others have to know the different levels of care and attention that your staff are giving and she needed to know that what i personally experience in another care home is miles away and at another level to Roseway House , That's it , made the review and very pleased to do so and best wishes to all the staff that work very hard all year.

The thing that I am grateful for is when I leave my wife I know that she is safe.

They are all amazing and we are so grateful to them.

Thank you all.

My mother was taken to Roseway House directly from hospital, she only spent two weeks before passing away. The staff, each and every one of them, were amazing. My mother was declared palliative/end of life on arrival and after weeks of being distressed and in pain on arrival she was made comfortable as soon as possible! The staff not only cared for our mother but her family also, can't thank them enough.

My mam was only a resident at Roseway for a very short period of time prior to her death. She was well cared for in that period of time, and treated with respect and dignity. All of her needs were met by the amazing staff who not only took excellent care of my mam but looked after me and my sisters also. I can't thank you all enough. you are an amazing team and should be very proud of the work you do. Thank you all.

Roseway House in my opinion is the best in the North East, i.e. I have had a look at most. It's very well run. You should be so proud of it, as I am. Grateful that it's there.

My mother has been a resident here since December 2023 and from day one, her care and treatment have been first-class. She is treated with kindness and dignity. The manager and her staff are amazing and they are very friendly, approachable and always happy to help. When my family and I visit the home, we are made to feel very welcome. The nursing care my mother receives is excellent and we have been very lucky to have her stay at Roseway House. Highly recommend!

The staff are friendly and very good with residents. They all have big hearts for their residents. Four staff on during the day, 3 at night. You have great staff. If you nad on two more staff they could interact more with the residents. The staff who do the hobbies, organise singers and outings and do an excellent job at the home.

The residents and all the staff are amazing.

Roseway House Care Home is a well-run care/nursing home. The staff are well-trained and show respect to the residents. As relatives, my son and I are involved and visit often; the staff are supportive of and caring towards us. I am so pleased that my husband is a resident here.