Roseway House

Wear Street, Jarrow NE32 3JN
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9.8 37 Reviews
  • Roseway House, Jarrow
Roseway House Care Home - Jarrow

Roseway House is located in Jarrow, close to the historical Viking centre, the coastal town of South Shields. The home provides a flexible range of residential, nursing, dementia, respite, and palliative care. The purpose-built home is split over two floors with 48 en-suite rooms. The home features dementia-friendly communal lounges, dining areas, and cosy family seating designed to promote comfort and social interaction. Roseway House offers a large landscaped garden to enjoy warmer days, where residents enjoy the intergenerational gardening group ‘Acorns & Oaks’.

Roseway House provides high-quality, person-centred care in a warm and homely environment. With a dedicated care team and personalised care plans, residents’ individual needs and preferences are always respected, helping them to live fulfilling, happy lives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are determined on individual resident need based on pre-admission assessment

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dorelia Dima (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (48)

Roseway House Reviews (37)

9.8

Roseway House has a Review Score of 9.8 (9.752) out of 10, based on 12 reviews in the last 2 years.
Over all time Roseway House has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Roseway House
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Total of 37, showing 1-20
Review from Kevin S (Son of Resident) published on 5 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Take note kindly to what i have experienced in what was the other care home my mother has just moved from to Roseway House , i couldn't believe the difference and i asked other family members their opinion before i visited my mother . Staff were alert and happy and the whole place had a different feeling
.Most important of all was how Roseway House was to my mothers well being and the result was very happy . I don't place a review on anything on the internet but i was gob smacked and told the Manageress others have to know the different levels of care and attention that your staff are giving and she needed to know that what i personally experience in another care home is miles away and at another level to Roseway House , That's it , made the review and very pleased to do so and best wishes to all the staff that work very hard all year.
Reply from Rahi Joshi, Marketing Associate at Roseway House

We're truly grateful you took the time to share your experience. We are glad to hear that Roseway House has made such a positive difference to your mother's well-being. We'll pass your kind words on to the team - they'll be delighted to hear them.

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Review from D C (Husband of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Roseway House in May 2024. She has been looked after with very high standards. The staff have taken care of her very well. I have found that she management and staff are always there, not only for my wife but for myself and my family.
They are all approachable if I have any questions
and are always on hand.
The thing that I am grateful for is when I leave my wife I know that she is safe.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for sharing your kind words. We're truly grateful for your trust in us and are glad to hear that your wife is being cared for to high standards. I will share your kind sentiments with our home team. Kind regards.

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Review from V H (Sister-in-law of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been in Roseway for 5 1/2 months and I must say the standard of care has been exceptional. From the management and all the staff, we could not be more at ease.
Everyone is so caring, and helpful and are always there to give the residents the care that is required. Nothing is too
much for them and they are always on hand to speak with the families which obviously puts your mind at rest.
They are all amazing and we are so grateful to them.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you so much for your kind words. Providing high-quality care at all times is what our team strives for, and it's heartwarming to know that our efforts have brought comfort to your loved one and your family. We'll be sure to share your lovely comments with the team.

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Review from M l (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad went into Roseway House for respite and the staff were wonderful from the initial visit from the nurse to Dad coming back home. The Manager was amazing and answered all our questions and I would have no hesitation in recommending Roseway House to any family.
Special thanks to a particular staff
member for sorting out a laundry issue so promptly very much appreciated.
Thank you all.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for your wonderful feedback. We are glad that your dad was comfortable with the care and support provided by the team at Roseway House. We truly appreciate your recommendation and will pass on your special thanks to the team.

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Review from Carol M (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was taken to Roseway House directly from hospital, she only spent two weeks before passing away. The staff, each and every one of them, were amazing. My mother was declared palliative/end of life on arrival and after weeks of being distressed and in pain on arrival she was made comfortable
as soon as possible! The staff not only cared for our mother but her family also, can't thank them enough.
Reply from Rahi Joshi, Marketing Associate at Roseway House

We are deeply sorry for your loss, it brings us comfort to know that your mother received the care and compassion she needed during her final days at Roseway House. Thank you for sharing your experience and for your heartfelt appreciation. Kind regards.

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Review from M T (Daughter of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was only a resident at Roseway for a very short period of time prior to her death. She was well cared for in that period of time, and treated with respect and dignity. All of her needs were met by the amazing staff who not only took excellent care of my mam but looked after me and my sisters
also. I can't thank you all enough. you are an amazing team and should be very proud of the work you do. Thank you all.
Reply from Rahi Joshi, Marketing Associate at Roseway House

We're deeply touched by your kind words. It's an honour to have been able to care for your mam during her time at Roseway House. We truly appreciate your message and will share this with our team. Kind regards.

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Review from Valerie D (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Roseway House in my opinion is the best in the North East, i.e. I have had a look at most. It's very well run. You should be so proud of it, as I am. Grateful that it's there.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for your kind words, our team ensures to maintain high-quality care at all times. Kind regards.

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Review from C P (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and very good with residents. They all have big hearts for their residents. Four staff on during the day, 3 at night. You have great staff. If you nad on two more staff they could interact more with the residents. The staff who do the hobbies, organise singers and outings and
do an excellent job at the home.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for your kind words. Your feedback is very much appreciated and we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team. Kind regards.

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Review from Malcolm T (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here since December 2023 and from day one, her care and treatment have been first-class. She is treated with kindness and dignity. The manager and her staff are amazing and they are very friendly, approachable and always happy to help. When my family and I visit the home,
we are made to feel very welcome. The nursing care my mother receives is excellent and we have been very lucky to have her stay at Roseway House. Highly recommend!
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you so much for sharing your positive experience with Roseway House. We are thrilled to hear that you're happy with your mother's care. Our dedicated team strives to ensure every resident is treated with kindness, dignity, and respect. Kind regards.

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Review from Paul D (Son of Resident) published on 31 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad became a resident in June 2023. I was a little apprehensive as I did not know what to expect.
However, after meeting the manager and her wonderful staff, Dad made the move.
I can honestly say that everything that Dad needs is taken care of without any questions asked.
The residents and all
the staff are amazing.
Reply from Rahi Joshi, Marketing Associate at Roseway House

We are truly touched by your words. Providing a warm and homely environment for the residents is our utmost priority. We are delighted to hear that he has settled in so well. Thank you for taking the time to share your positive experience with us.
Kind regards.

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Review from Eileen W (Wife of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Roseway House Care Home is a well-run care/nursing home. The staff are well-trained and show respect to the residents. As relatives, my son and I are involved and visit often; the staff are supportive of and caring towards us. I am so pleased that my husband is a resident here.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your positive experience with us.
Kind regards,
Rahi.

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Review from Susan G (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my dad is excellent. Staff are friendly, supportive, caring, professional and very approachable. I am extremely satisfied with the care my dad receives.
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for sharing your thoughts with us. We are happy to know that your dad is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.

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Review from B M (Relative of Resident) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband has been in Roseway House Care Home for eighteen months now. In general, he is well looked after, I know he can be very difficult at times but at times his clothes need to be changed, his meals, at times, are left in his room, I feel he should be checked more often. The staff are very caring,
I know they have a very difficult job. There doesn't seem to be much activity upstairs to stimulate residents.
Reply from Rahi Joshi, Marketing Associate at Roseway House

It is a pleasure to care for your husband and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.

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Review from Ruth H (Daughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam moved into Roseway House in September 2022 for palliative care. She was in a lovely quiet room next to the nurse's office. She loved all of the staff and had her favourites. All the staff (nurses, carers, cleaners) genuinely cared for her. I felt cared for by the team too, when I found it all too
much. When I arrived at her bedside the day she died, there were two carers sitting with her, holding her hands and making sure she knew she was not alone. While no one wants to end their days in a home, Roseway has to be one of the best. Thank you.
Reply from Rahi Joshi, Marketing Associate at Roseway House

I am sorry for your loss. We are pleased to know your mom was comfortable with the care provided. Thank you for recognising our team's efforts. I will pass this on to the home team. Kind regards.

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Review from David M (Husband of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the care and attention my wife has had since being admitted from hospital in late May. Her room is excellent and all the staff treat her with dignity and affection. They have also gone out of their way to help me during my daily visits even providing me. Five-star care!
Reply from Rahi Joshi, Marketing Associate at Roseway House

Thank you for taking the time to share your experience with us. We are delighted to know your wife is settled and comfortable with us, our staff ensures to provide high standard care to our residents catered to their needs. I will pass on your kind words to the home team.
Kind regards.

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Review from C S (Granddaughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been in the care home for about two years, and the staff have been amazing, and the facilities are always clean and tidy.
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Review from L K (Wife of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a difficult time for staff and residents. Staff have done their best in extreme circumstances. I have a lot of faith in the staff. I class them as friends now.
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Review from Rob M (Son of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Roseway for several months. The move to the home was caring and effective with good support from the team at Roseway. Since my mother moved in I have been able to ring the home at any time and I've always experienced a helpful and friendly response. In addition, every
attempt has been made by the team to get my mother involved in activities and other methods of stimulation. My mother attended my daughter's wedding with the support of Roseway. They allocated a carer who supported my mother throughout the day. Excellent!
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Review from T B (Granddaughter of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really friendly and really nice. They make you feel welcome and never give up on trying different things with the residents.
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Review from Karen J (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been at Roseway for just over 2 years. I can't fault anything. The care is outstanding. The communication is brilliant, especially throughout the last year with Covid. I have already recommended Roseway House and will continue doing so.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Roseway House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Roseway House is calculated as follows: ( (104 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 137 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roseway House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Roseway House

What types of Care is Roseway House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roseway House have?

There are 50 Single Rooms.

What are the Facilities & Services at Roseway House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roseway House to the centre of Jarrow?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseway House to verify any information. View our terms and conditions. Roseway House has an Enhanced Service - more info.