Roseway House

My husband has been in Roseway House Care Home for eighteen months now. In general, he is well looked after, I know he can be very difficult at times but at times his clothes need to be changed, his meals, at times, are left in his room, I feel he should be checked more often. The staff are very caring, I know they have a very difficult job. There doesn't seem to be much activity upstairs to stimulate residents.

Mam moved into Roseway House in September 2022 for palliative care. She was in a lovely quiet room next to the nurse's office. She loved all of the staff and had her favourites. All the staff (nurses, carers, cleaners) genuinely cared for her. I felt cared for by the team too, when I found it all too much. When I arrived at her bedside the day she died, there were two carers sitting with her, holding her hands and making sure she knew she was not alone. While no one wants to end their days in a home, Roseway has to be one of the best. Thank you.

I have nothing but praise for the care and attention my wife has had since being admitted from hospital in late May. Her room is excellent and all the staff treat her with dignity and affection. They have also gone out of their way to help me during my daily visits even providing me. Five-star care!

My grandad has been in the care home for about two years, and the staff have been amazing, and the facilities are always clean and tidy.

It has been a difficult time for staff and residents. Staff have done their best in extreme circumstances. I have a lot of faith in the staff. I class them as friends now.

My mother has been a resident in Roseway for several months. The move to the home was caring and effective with good support from the team at Roseway. Since my mother moved in I have been able to ring the home at any time and I've always experienced a helpful and friendly response. In addition, every attempt has been made by the team to get my mother involved in activities and other methods of stimulation. My mother attended my daughter's wedding with the support of Roseway. They allocated a carer who supported my mother throughout the day. Excellent!

The staff are really friendly and really nice. They make you feel welcome and never give up on trying different things with the residents.

My aunt has been here for several months now and the standard of care is excellent. The home is nothing without the wonderful staff who stop at nothing to ensure everyone is cared for, comfortable and that relatives are kept well informed. Kindness in abundance.

My mam has been at Roseway for just over 2 years. I can't fault anything. The care is outstanding. The communication is brilliant, especially throughout the last year with Covid. I have already recommended Roseway House and will continue doing so.

I would 100% recommend this home to anyone looking to find a home for their loved ones. My grandad has only been in this home for a few months but in the short amount of time, his spirits have been lifted from 0 to 100. His smile has brightened and he couldn’t be happier with not only the care he receives but the love from every single staff in there from the home manager to the administration, the care staff and activities. I thank each and every single one of them from the bottom of my heart for treating my grandad like one of their own.

My dad came to Roseway House after being discharged from hospital after a fall. Since being at Roseway House, my dad has been cared for exceptionally well. He is always clean and tidy. The Manager, nurses and caring staff are fantastic and very very friendly and I can’t thank them enough for the way they look after my dad. I would recommend this care home to anyone.

I'm writing this review about my dad. All I can say, my family and I visited my dad every day. The staff are amazing in every way, just watching them, how they care for residents and even us, always smiling. We LOVE all the staff in here and I mean ALL.

Very happy with the home. My dad has been there for nearly a year and the staff have a really good relationship with him. I have built a bar and helped out with fundraising and there is always something going on and a good atmosphere.

I visit my grandad regularly and he is always well looked after. The home has lots going on and the staff know him really well. He has really settled there and the staff always welcome me and my family.

She liked the snakes and animals coming in and also the singing.

My family looked all over the town for a home for our ill mother. We came to this home and we took a liking to Roseway House straight away, outcome of people that were happy and enjoying themselves and how clean the rooms were. The meals are very good for the money and all home-cooked. Staff were very friendly and helpful. My Mum has been here for a couple of weeks and she is making some nice friends and feels comfortable.

I have found the staff, at all levels, friendly and helpful. Nothing is a bother to them. They are willing to help at any time. The residents at Roseway House are treated with understanding, consideration, kindness and tolerance. The staff organise activities creating stimulation for the residents.

My dad received outstanding care since he came to Roseway House. It was a very difficult decision to make. He has made more progress than I could ever have imagined. Also, the support I have received from staff has been amazing.

The residents are all very relaxed and staff go out of their way to make life more bearable in the life my dad now has.

I am very happy with the care my wife receives from all the staff at Roseway House. She is always happy and tidy, her clothes are always clean as is she. The staff are all very friendly and take their time to make sure my wife's needs are met.

My dad has only been in a few months but every time I go in, I am greeted with a smile and told how my dad's doing and what they are trying to do for him, like get a wheelchair. They are always joking and talking to him and keep me updated with his care.