Care Homes Owned by Minster Care Group in West Yorkshire

This is my fathers second stay + we have booked more. He is thoroughly pleased - adores the meals! Truly feels safe + cared for, thinks of it as a "home from home" Lovely staff, very respectful, warm + natural. A truly well managed + run home. Sincere Thanks

Management and staff looking at more ways for entertainment and stimulation for residents which I feel is very good .

I would like to say a big thank you to all the staff and carers who look after my dad, my sister and I appreciate everything they do for him. He seems to get on with all the staff & loves their company, he also loves to be in the garden which is his favourite place.

All the family are great for the way all the staff have welcomed our dad into the home, the staff are lovely and very helpful. Our dad is so happy here and content, the home puts entertainment on for everyone and we'd like to thank the kitchen staff for all the lovely food .

From Louise xxx

I visit the care home twice a week and I am very happy with the care which is given to my son. The carers are very helpful. When I visit I am made welcome and know that I am allowed to visit at anytime, which is wonderful. I know that my son is safe and his health has improved.

Thank you for caring.

Staff always on the move but always find time to answer questions when needed. Never have I been in The Rivers without seeing cleaning taking place. The staff treat all the residents with care and as individuals. The food always looks and smells great and have a great choice. I am always informed if there is a problem with my aunty and I'm happy to know she is getting well looked after.

After a hip replacement in June 2023, my mum started with vascular dementia. It was full on (and not slow). In October 2024 we decided to have full time care and placed her in The Rivers, The Croft, Knottingley. My mum passed away on 06.02.2025. All the seniors and carers were absolutely amazing. The care and attention and love, may I add, that they showed my mum was phenomenal. This pace really is home from home. We got close to the people who looked after Mum. Truly like family at the end of Mum's journey. Thank you all so very much.

We couldn't be happier with how well my grandma is cared for by the team. They're so very caring and supportive, not just of my grandma, but with us as a family also. It was a difficult and upsetting situation how my grandma ending up needing care. The support and reassurance the team gave us was so greatly appreciated. And 3 months in, the proof is in the pudding. My grandma is in better health and spirit than I've known her for a long time. THANK YOU!

I have found nothing but respect, professionalism, friendliness, humour and support from all the staff (without exception) to my sister and myself as a visitor. It's lovely to see her happy and well and engaging with so many, although she does like chatting to the staff. The activities, especially pet therapy, are great. It's also nice to have a chat with the resident dogs who we are slowly making friends with. Facilities are kept wonderfully clean and nothing appears to be too much trouble whilst carrying out an exceptionally demanding job.

This is not the first time he has been found in this mess.

Everyone was welcoming, friendly and did all they could to make Dad feel safe and welcome. The move was a pleasure and relief to us all as a family, staff could not have been more friendly and helpful.

I wanted to share my experience with the care home where my dad now resides. Since his recent move, the staff have truly exceeded all expectations in making his room feel like a home and welcoming him with open arms. The communication with the staff has been exceptional, and as a result, my dad has settled in seamlessly. Every member of the staff is not only friendly and helpful but also exudes genuine empathy and dedication to ensuring the well-being and happiness of all residents. It's heartwarming to see the level of care and compassion that they provide on a daily basis.

Mum recently spent two weeks in respite care at The Rivers following a hospital stay. The staff were excellent, all extremely friendly and patient with Mum. During her stay her appetite improved and we saw her gain confidence when using a walker to help her get around.

Excellent staff always very friendly go out of their way to help you. They are absolutely brilliant with my dad and put my mind at ease that he is being cared for with such compassion. Would highly recommend The Rivers if anyone ever needed it.

This is a great home, all staff very helpful and caring. Mum is happy and that is what counts.

Mum was very ill when she first came here and her health both mentally and physically has improved so much. Every member of staff is caring and professional. We couldn't wish for anything better.

My dad recently spent 5 weeks at The Rivers and I cannot fault this place at all. Each time I visited I always found it to be spotlessly clean. The staff are all lovely and have always been so kind to my Dad. Would highly recommend this care home

My brother's care is exceptional he has fit in so well and actually enjoys being there well done all carers, all carers are helpful and have time to answer any questions, so glad my sister-in-law chose this brilliant facility.