"My Mum has recently celebrated her 100th birthday in Thorley House and the staff went above and beyond to make this a wonderful day for…"
Read all 46 reviews
from £850 / week
40 Rooms
Location Type
Care Home
Thorley House is a vibrant home approximately one mile from Hindley town centre. The home has a dedicated care team and a well thought-out programme of daily activities, designed to reflect ... Read more
"After being slightly unsettled for the first couple of weeks my Mum began to love being there.. All the staff from domestics, carers,…"
Read all 23 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Brilliant place. Very caring. My friend has made new and wonderful friends with both staff and other residents. She extremely well cared…"
Read all 45 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia ... Read more
"Very pleased with the care Golborne House provides to my Mum. The staff are absolutely amazing. They can't do enough for the residents. So…"
Read all 14 reviews
from £950 / week
45 Rooms
Location Type
Care Home
Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My auntie is so happy at Ancliffe Care Home, and that means everything to me. From the very beginning the staff have been amazing,…"
Read all 24 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Garswood House
Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ
"Mum came into Garswood House, despite us not knowing if we were doing the right things. Our worries were deeply unfounded. The first 2…"
Read all 41 reviews
from £1,050 / week
53 Rooms
Location Type
Care Home
Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My mum was moved into Lyndhurst originally for respite but was struggling with mobility and General care after a stroke. We found it to be…"
Read all 26 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The ... Read more
"My mum has really settled at Hourigan House. She enjoys taking part in the numerous activities and has made a number of friends. The staff…"
Read all 31 reviews
from £950 / week
40 Rooms
Location Type
Care Home
Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of ... Read more
"A lovely fresh and clean environment in all areas visited. The staff have all been great and my Mum seems very settled in a very short…"
Read all 26 reviews
from £1,000 / week
40 Rooms
Location Type
Care Home
Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Minster Care Group Reviews in Greater Manchester (276)
9.3
Minster Care Group has a Group Review Score of 9.3 (9.317) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.
from A J (Daughter of Resident) published on 1 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was moved into Lyndhurst originally for respite but was struggling with mobility and General care after a stroke. We found it to be both efficient and accommodating . Carol and the staff always happy to help with any concerns and worries we had & always go above and beyond to help mum settle
in to a new environment. Anything she needs is assessed quickly and we are more comfortable knowing she has the care she now needs and is being provided with a lovely safe place in which to call home. Thankyou for your support & helping us as a family to make sure our mum is content & happy x
Anita
from T S (Friend of Resident) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Brilliant place. Very caring. My friend has made new and wonderful friends with both staff and other residents. She extremely well cared for. She is happy and settled. They do good activities. The carehome staff took her to feed the ducks at the local canal for example. She was delighted.
from A W (Niece of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My auntie is so happy at Ancliffe Care Home, and that means everything to me. From the very beginning the staff have been amazing, welcoming and incredibly supportive. They treat her with real dignity and care. It's clear they genuinely look after all the residents. The home is always clean, and has
such a friendly, homely atmosphere. She enjoys the activities and the company. It is such a comfort knowing she feels safe and settled. I am truly grateful to the whole team at Ancliffe for the amazing job they do. Anyone looking to put a family member into care. Ancliffe is the best.
Reply from Kirsty Gregory, Care Team Leader at AncliffeThankyou so much for taking your time to give us such a wonderful feedback about the home and our team. I will share this with everyone. Your Auntie is special part of our family at Ancliffe
from Susan C (Daughter of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has recently celebrated her 100th birthday in Thorley House and the staff went above and beyond to make this a wonderful day for her. Mum has been in Thorley House for almost six years and I feel so confident that she is getting the best care possible. The home and rooms are always spotlessly
clean and the staff are friendly and helpful. I can't ask for more for my amazing Mum.x
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you so much for sharing such a heartfelt review.At Thorley House, we are committed to delivering high-quality, person-centred care in a warm and supportive environment. Your kind words will mean so much to our team.
from P M (Son of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum has been out, I returned her only she had a toilet accident as she was getting out of the car. Oops, the member of staff reassured mum and supported, helped her into the home. Making mum feel more comfortable.
Reply from Rahi Joshi, Marketing Associate at Garswood HouseThank you for sharing your experience. We're pleased to hear that our staff were able to reassure and support your mum with tailored care at Garswood House. Our team strives to provide compassionate care and make residents feel comfortable and respected at all times.
from Susan K (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum Audrey resided at Thorley house from Feb 25 to Jan 26 when she sadly passed.
Thorley House have shown nothing but kindness and support to my mum and myself during her time there.
The staff have been wonderful, warm and caring
Nothing is to much trouble for the staff
The cleanliness of the
home is 5 star it's spotless and homely and very great full that my mum spent her last 11 months there
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for your heartfelt review. We're so sorry for your loss and are honoured that your mum spent her time with us at Thorley House. It means so much to hear that you felt supported and cared for, and we'll be sure to share your kind words with our team.
from Anne P (Friend of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visited my friend without an appointment, along with another friend. The staff were very pleasant with us. Although she was in the lounge with other residents we took her back to her bedroom for a personal conversation. The bedroom was very clean and tidy our friend was brought mid morning coffee
and biscuits. We were offered a drink when we were leaving an activities member of staff came to speak with our friend. Lovely experience.
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for sharing your experience. We are delighted to know your loved one is comfortable with the tailored care at Thorley House.
from J W (Daughter of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The close staff I deal with are very supportive of my mums changing needs and considerate with how to deal with her.
At times I do ring a lot to check on her and ir.is.never too.much trouble for them to take time to discuss and check on her.
Very grateful for the.work they do .. thank you
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for sharing your kind feedback. We strive to provide person-centred care for all our residents, recognising and respecting their individual needs. Thank you for entrusting us with your mum's care.
from David M (Relative of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
A lovely fresh and clean environment in all areas visited. The staff have all been great and my Mum seems very settled in a very short time. The food choice is very good and is served in a comfortable eating space.
Reply from Rahi Joshi, Marketing Associate at GreenacresThank you for your kind feedback. We're delighted to hear your mum has settled in at Greenacres. Your comments are truly appreciated.
from Sharon W (Daughter of Resident) published on 14 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cant thank greenacres care home enough the care they having givin to my mum over the last 3 years as been out of this world the staff are amazing always there to listen to your concerns they are very friendly and the home as a warm family atmosphere i would certainly recommend Greenacres care home
to anyone
Reply from Rahi Joshi, Marketing Associate at GreenacresThank you for your wonderful review. We're so pleased to hear that your mum is happy with the tailored care at Greenacres.Our team is committed to providing compassionate care in a warm, family-like care home environment, and I will pass your kind sentiments onto the home team.
from Sandra R (Niece of Resident) published on 12 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I go to see my auntie ever week. I find that she is very happy and contented and all her needs are seen to. And when I do visit her she's looking well, looked after when you go to Thorley House the welcome from the staff is very friendly and will take the time to talk to you.
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for your feedback regarding Thorley House. We are glad to know that you feel welcomed by our team during your visits. We appreciate you taking the time to share your experience.
from Alan W (Son of Resident) published on 7 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent Residential Care home for Mum,
Mum is being well looked after,
All staff very caring, & nothing is to much trouble,
3 good meals for mum a day,
Mums room is clean & tidy,
They have entertainment, & days out planned.
Cannot fault Greenacres really!!
Well done!!
Alan
Reply from Rahi Joshi, Marketing Associate at GreenacresThank you for your lovely review, Alan. We're delighted to hear that your mum is being so well looked after at Greenacres. Our team works hard to provide compassionate residential care, nutritious meals, engaging activities and a clean, comfortable environment for all residents. Your kind words are greatly appreciated.
from D T (Niece of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Hello, my auntie is a residence at Thornley house we've had nothing more than five star treatment. All the staff are very friendly and very welcoming. We feel like we are entering her home every time we go and visit her
she is having a lovely time there lots of activities and stuff to do every day
we have never seen her smile and laugh so much, she's more active and so happy. Can't recommend Thornley House and all the staff anymore. They have changed my auntie's life and can't thank them enough.
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you so much for your kind words. We're truly delighted to hear that your auntie is happy and settled at Thornley House. Your appreciation will be shared with the staff-they'll be incredibly happy to hear this.
from Damian F (Son of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
After much consideration mum, and the rest of the family, decided that a Care Home was the best way forward for her future care needs.
When a room became available at Greenacres we jumped at the opportunity.
This was based on testimonials from friends and relatives with previous experience.
Mum has
settled in incredibly well and is much more like her old self. Levels of interaction between staff and residents is very high.
Furthermore the staff are great and appear invested not only in the residents welfare but the Home itself.
Communication all round is excellent and every time I visit I get a good feeling from the place.
Reply from Rahi Joshi, Marketing Associate at GreenacresThank you for your wonderful feedback. We're delighted to hear that your mum has settled in so well at Greenacres.Our team works hard to provide high-quality care, strong communication with families and a warm, supportive care home environment for all residents. Your kind words mean a lot to us.
from Tony R (Great-Nephew of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My great auntie used to live 200 miles away and spent most of her days in bed in her own flat, we could only visit a few times a year due to distance so she had no one really only carers who went in for half hour 3 times a day, she had a fall a few months ago and we was told she hadn't long left and
needed round the clock care especially with being late 90s, we decided to move her to Thorley House which is local for family and wow what a difference, she is living again and is very happy, I can't recommend this care home enough and all the staff are doing a great job they have activities in the day and trips out and my great auntie is more mobile and happier than ever which is a massive relief to the small family she has, we are kept updated with photos and videos on social media which is great to see so thank you very much Thorley House and keep doing what you're doing
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for your wonderful feedback. We're delighted to hear that your great auntie is happy with her tailored care at Thorley House. Our team is committed to providing compassionate care, engaging daily activities and a supportive care home environment where residents can stay active and connected with their families. I will pass your kind sentiments to the home team.
from Gail L (Daughter of Resident) published on 25 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
After being slightly unsettled for the first couple of weeks my Mum began to love being there.. All the staff from domestics, carers, kitchen staff, maintenance men and the managers, and activities ladies were absolutely fabulous and so caring.
She had her own little room with everything she needed,
the bathroom was just across the corridor from her room.
There was activities most weeks which she enjoyed joining in, something she has never bothered with before. The food is fabulous and Mum has never eaten so well. You can visit any time that you want to and always made to feel welcome.
If she wanted a chat there was always someone there for her.
Mum was in there for approximately 19 months, she had her 94th birthday in there 2 weeks ago. Unfortunately Mum passed away last week unexpectedly, she wasn't poorly it was just old age. We were treated with compassion by all the staff.
I wouldn't hesitate to put any relative in Lakeland care home, they are so caring.
Reply from Rahi Joshi, Marketing Associate at LakelandsThank you for sharing such a touching review. We're truly honoured that your mum felt happy and well cared for during her time at Lakeland Care Home. Our team works hard to create a warm, welcoming environment with compassionate care, engaging activities and good home-cooked meals. We're very sorry for your loss and are grateful for your kind words about the care and support our staff provided to your mum and your family.
from Sandra S (Wife of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband has vascular dementia, and went into thorley house for a weeks respite, he couldn't have gone anywhere better, he was excellently cared for from start to finish, all of the staff treated him and family with the utmost respect and compassion, nothing was too much trouble, and my hubby came
home looking relaxed and happy, and I had a mini break away, and came back totally refreshed and relaxed knowing that he was being excellently cared for , thank you so much thorley house
Reply from Rahi Joshi, Marketing Associate at Thorley HouseThank you for your lovely review. We're so pleased to hear that your husband was happy with the respite care at Thorley House. Our team is committed to providing compassionate dementia care while also giving families peace of mind and the chance to rest and recharge. Your kind words mean a lot to us.
from Theresa P (Daughter of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad has been a resident at Ancliffe for over 2 years, and is extremely happy and settled. Dad has Parkinson's, but is mentally in excellent condition. The staff are amazing, caring and lovely people. They spend time chatting with dad and are also welcoming on our frequent visits. Dad has been very
ill this summer, after a fall and fractured femur. The staff have gone out of their way to care for him and support him. He calls it home. Ancliffe might not have the best kerb appeal, and the rooms may be small, but it is a home filled with love and care - it is brilliant, and we as a family love it and the staff.
Reply from Kirsty Gregory, Care Team Leader at AncliffeYour dad is a very loved by all staff and residents. Thank you for taking the time to complete this survey for us. We loved all the comments and feedback on how to improve the home and its environment
from D C (Daughter of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has really settled at Hourigan House. She enjoys taking part in the numerous activities and has made a number of friends. The staff are so helpful and caring, nothing is too much trouble. Any issues we have raised due to Mum's mobility management and staff have gone above and beyond to put things
in place to make Mum's day to day needs more accessible. We can now spend more quality time with our mum, knowing she is afe and well cared for when we can't be there.
Reply from Joanne Nelson, Manager at Hourigan HouseThankyou for your review and your kind words. We are very happy knowing that you feel this way. Also Thankyou for your continued support.
from M W (Sister-in-law of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Care home is good and staff very polite and very caring with the patients, do not know how the food is as I haven't seen any. Can not as my sister in law as she is unable to tell me. The home is very clean. Thank you.
Reply from Kirsty Gregory, Care Team Leader at AncliffeThankyou for taking the time to complete a postcard. We appreciate all feedback as this helps us create a nicer environment for our residents including there own friends and family
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