Greenacres

Green Lane, Standish, Wigan WN6 0TS
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8.6 21 Reviews
  • Greenacres, Wigan
Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is staffed by an attentive and progressive care team. The home includes a specialist household providing advanced dementia care for up to 12 people.

Greenacres is part of the Minster Care Group, which provides central support to the home in terms of property maintenance, staff training and administration. This helps to ensure the home's staff team can focus on frontline care and promoting a good quality of life for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shiela Robinson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (5)

Greenacres Reviews (21)

8.6

Greenacres has a Review Score of 8.6 (8.597) out of 10, based on 3 reviews in the last 2 years.
Over all time Greenacres has 21 reviews.

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Total of 21, showing 1-20
Review from D M (Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Covid made a real mess of me physically and mentally. I was really lucky to end up here. And it's taken me three years to recover. I am still a work in progress. These wonderful saintly women refused to give up on me. I never knew such amazing people existed. God bless everyone who runs this place is
what I say!
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for sharing your heartfelt experience. We will continue to maintain high standards of care at all times and thank you for your trust.

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Review from Philip W (Son of Resident) published on 26 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was really despersate before moving to Greencares, in and out of hospital, since she has gone here we have seen an amazing turnaround. The staff are amazing, everything about Greenacres is first-class.
Reply from Rahi Joshi, Marketing Associate at Greenacres

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.

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Review from S R (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has spent 21 happy months at Greenacres. She sadly passed away at the age of 93. She was dealt with with the highest dignity and respect, nothing was to much trouble. Mum enjoyed the activities and the singalong. She made many special friends, both of residents and carers.
Reply from Rahi Joshi, Marketing Associate at Greenacres

I am sorry for your loss. We are pleased to know your mom was comfortable and happy with the care provided. Thank you for your kind words, I will pass it on to the home team. Kind regards, Marketing Associate.

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Review from J G (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a respite stay for one week whilst my husband and I went away. The staff welcomed her and made her stay relaxing. Although Mum has got some incapacity she remembers most of the stay at the care home, with staff and residents with fond memories. We can't thank the staff enough, we will be looking
to stay for further respite at the care home.
Reply from Rahi Joshi, Marketing Associate at Greenacres

It was a pleasure to care for your mum. Thank you for choosing Greenacres, We are happy to know she was settled in and comfortable with the care provided. I will forward your sentiments to the home team.
Kind regards.

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Review from Patricia C (Niece of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenacres is such a lovely atmosphere and always feels like a very happy place to be. The staff are fantastic and the management goes beyond to help in any way they can. My aunty says she wouldn't want to be anywhere else.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for choosing Greenacres care home for your aunt's care and for sharing your positive experience with us. We are delighted she is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.


Kind regards,
Rahi.

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Review from Martin B (Husband of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As per usual, all staff are excellent in every way. I have on occasion stayed for a meal, these have been of very good quality with generous proportions. From handymen and entertainers, through to general staff and managers, I would give them all top marks.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you're happy with our standard of care. I'll forward your warm sentiments to our home team. Kind regards.

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Review from Denise H (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the care my mum received whilst in respite at Greenacres Care Home. The staff and managers were very helpful and gave regular updates on my mum. The home is very clean and the bedrooms are in excellent condition. The home has activities each day and my mum will now be attending
for daycare.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mother is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.

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Review from Katherine B (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very approachable when looking for respite care for Mum and Dad. Very supportive and helpful. Quick to act and professional when assisting needs pre-admission. Helped with liaising with other health and care providers. Supported Mum and Dad physically, socially and emotionally through a very difficult
time. Always available, responsive and supported me well too. Open, honest and trustworthy care staff and management. Warm and welcoming setting. Highly recommend it to anyone looking for long-term residential care, respite and day care for themselves or a family member.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your parents' care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards,
Rahi.

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Review from Keith S (Nephew of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our auntie has been in the home, our family have noticed how caring, kind and supportive the staff are.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for sharing your thoughts with us.
Kind regards,
Rahi.

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Review from Hailey H (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenacres is a lovely home. All the staff from nurses, carers, cleaners and kitchen staff go above and beyond in their care for the residents. It has a lovely feel as soon as you walk in. Our dad is looked after so well in every way. Greenacres is a brilliant care home, we can't fault it at all. Five-star
care home. Well done.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your dad is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards,
Rahi.

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Review from Christine P (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been residing at Greenacres Care Home for almost a year. Our family are all very happy with her care. She is happy to be at Greenacres and settled straight away. Staff are brilliant and very friendly.
Reply from Rahi Joshi, Marketing Associate at Greenacres

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.

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Review from Carole B (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenacres Care Home is set in lovely grounds. Staff are all amazing, nothing is too much trouble. I feel happy knowing that my mum is in a safe environment and being well cared for.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mum is at ease with us. I'll forward your warm sentiments to our home team.

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Review from A T (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently stayed here for a period of respite care. Everyone was so welcoming and very quickly helped to settle Mum in. Every single member of staff is so friendly, cheerful, kind and caring - nothing was too much trouble for them and they always had time to chat whenever we phoned or visited.
It really helped us knowing that Mum was happy and being so well cared for. Thank you for everything.
Reply from Rahi Joshi, Marketing Associate at Greenacres

Thank you for your kind feedback. We are happy to know your mum was well cared for and enjoyed her stay with us, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Kind Regards,

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Review from Russell D (Son of Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic job in difficult times.
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Review from Kenneth D (Son of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit to the home for my mother due to Covid restrictions. Happy with what I observed during my visits, which lasted half an hour. Found staff to be very helpful and friendly. Improvement in my mother's condition since entering the home.
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Review from Phillip B (Son of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and nice to talk to. They are looking after my dad, taking good care of him.
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Review from S H (Daughter of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has always been positive when visiting mum or if I ring to see how mum is. They always have time to talk and answer any queries.
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Review from Emma (Granddaughter of Resident) published on 22 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank all the staff at the home enough, for how well they look after my nan. Having family move into a care setting is scary and upsetting, but my nan is always happy and well looked after. Thank you so much.
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Review from Cathy K (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my mums first time for respite in a care home and she was a little apprehensive. We didn't know what to expect as there is a lot of bad press about care homes generally. However, I have been pleasantly surprised. Greenacres was superb. All the staff, including management, carers, cooks and
cleaners couldn't have been more helpful and they made my mums stay as happy as possible. I can't thank them enough - they gave me peace of mind and a much-needed rest. I will not hesitate to use Greenacres again for mums respite care.
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Review from Susan B (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always approachable and make good efforts to address any concerns queries/requests. They are pro-active in contacting outside agencies as need arises. Impressed with staff when mum was returned to home from A&E in night attire, insisted that she should be returned to her room for transfer
to a home wheelchair by stand hoist out of respect for dignity. Staff deal with residents in a patient manner and endeavour to raise a smile, as appropriate.
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Current Review Score: 8.6 (8.597)

Overview of Review Score

The Review Score of 8.6 (8.597) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.972 for Greenacres is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Greenacres is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Greenacres

What types of Care is Greenacres registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenacres have?

There are 40 Single Rooms.

What are the Facilities & Services at Greenacres?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Greenacres to the centre of Wigan?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenacres to verify any information. View our terms and conditions. Greenacres has an Enhanced Service - more info.