Ancliffe

Mum had been in Ancliffe for 3 years until she passed away in july this year, mum was well looked after and the staff are amazing, the care mum received was brilliant and she loved the staff and so did all off us, the food was excellent and mum enjoyed everything she was given, there was lots of activities but mum didn't really join in. I would like to take this opportunity to say a Big Thank You to everyone who works at Ancliffe Care Home keep up the good work.

Staff really friendly + helpful my friend/neighbour can be hard work but they have been brilliant with her. Home is immaculatley clean + tidy

My auntie is so happy at Ancliffe Care Home, and that means everything to me. From the very beginning the staff have been amazing, welcoming and incredibly supportive. They treat her with real dignity and care. It's clear they genuinely look after all the residents. The home is always clean, and has such a friendly, homely atmosphere. She enjoys the activities and the company. It is such a comfort knowing she feels safe and settled. I am truly grateful to the whole team at Ancliffe for the amazing job they do. Anyone looking to put a family member into care. Ancliffe is the best.

My dad has been a resident at Ancliffe for over 2 years, and is extremely happy and settled. Dad has Parkinson's, but is mentally in excellent condition. The staff are amazing, caring and lovely people. They spend time chatting with dad and are also welcoming on our frequent visits. Dad has been very ill this summer, after a fall and fractured femur. The staff have gone out of their way to care for him and support him. He calls it home. Ancliffe might not have the best kerb appeal, and the rooms may be small, but it is a home filled with love and care - it is brilliant, and we as a family love it and the staff.

Care home is good and staff very polite and very caring with the patients, do not know how the food is as I haven't seen any. Can not as my sister in law as she is unable to tell me. The home is very clean. Thank you.

My dad has been in Ancliffe for 2 and half years. The staff have cared for him with dignity and respect. My dad has always felt safe and enjoyed his in Ancliffe. Dad sadly became unwell and got poorly. The staff in Ancliffe care for dad throughout his short end of life journey. He had wanted to end his days in Ancliffe and this was made possible. The staff also went above and beyond to make sure myself and extended family had everything we needed. I will never forget how lovely everyone was to my dad and myself. He received exceptional care.

The staff at Ancliffe are amazing, they go out of their way to help and care for residents. When my grandad was on end-of-life care, their compassion and empathy were outstanding. They supported us through a really difficult time and ensured our last days were pleasant and my grandad was comfortable and well looked after. He was in Ancliffe for two and a half years and he really settled and enjoyed it. The staff make this place.

My Mum has been living here for several years and is very happy. In fact, it makes me smile and happy when I take her back to my house or out for the afternoon when she says I need to go back they will be worrying about where I am. Also when I go to her room she shows me how nice to is and how happy she is in it. The staff are lovely and she never complains about them. I would be happy living in Ancliffe if I needed care.

The whole of the staff made our dad's 1st stay there a very pleasant one. We as a family felt assured that he was in the best and safe hands whilst our mum had a hip replacement. Amazing team and thank you.

Ever since my mum came in permanently last August she's been treated with dignity and respect. It's put our minds at rest knowing she is looked after like she would be at home and she's safe. All the staff and carers are lovely and really good at their jobs.

Always feel Mum is safe when she's in there, and when I visit, the staff are all really lovely, and I feel that they genuinely love all the residents. Mum took a few months to settle when she went in, thankful, the Covid restrictions had lifted so we could visit anytime. Always activities going on, and we try and support them whenever we can. We are so lucky she's in Ancliffe, now she's in a routine and has made friends with other residents and staff. I have great communication with the staff.

My mother has been in Ancliffe for 18 months. The staff are fabulous each and every one of them goes out of their way to provide excellent care and support. The home is very clean and fresh and visiting without prior booking is available 24 hours. Well done everyone who work here, you are all brilliant. Thank you to you all.

My husband is so well cared for with dignity and friendliness. Looked after as I would. The staff are welcoming and approachable, Nothing is too much trouble. Cannot praise everyone enough.

All staff met/seen are friendly, polite and helpful. Residents appear happy and comfortable in their surroundings.

We travel from Oxford to see my sister. Staff very helpful, understanding how far we travel. Well done.

Very happy with all staff and management.

My aunt arrived at Ancliffe Care Home during lockdown so had only phone contact. The staff were friendly and helpful over the phone. The home itself is not very inviting to look at but is now in the middle of a facelift. My aunt is well cared for and always clean. The staff are all excellent.

As a family we're all very pleased with the care my mum is receiving. She's being treated with the respect she deserves and she is very happy. Thank you to all the staff present, they are lovely.

My Dad is a relatively recent resident at Ancliffe but I can say without hesitation that it is the best facility he has ever experienced. He is already saying that he is really enjoying living there and he has visibly improved in his appearance, his attitude, and his mood. What more could a family wish for? The home is extremely well led and all staff go above and beyond to make sure residents are well cared for and valued. They take an interest in those they care for and are very attentive. They listen to relatives and are quick to respond to any queries by phone or email. They find solutions and get on with making things happen. Dad's room is clean and warm, as are all the communal areas. I have seen the food, it's all home-cooked and looks very appetising. I am so glad that I moved Dad from his previous place. When I leave Ancliffe I know that Dad is in the best hands possible. Thank you.

Excellent supportive and informative help always given. Ancliffe Care Home is always clean and all staff conduct themselves in a professional manner. In particular, the manager has always provided full support, particularly through the covid pandemic. Always something going on to keep the residents engaged and participative. I would recommend Ancliffe to anybody looking for residential 'support'. A very friendly and reassuring environment.