Care Homes Owned by Minster Care Group in Warwickshire

Staff have always been kind + caring + show compassion when looking after mum. She feels safe + secure in the home - we are very happy with the care she receives + would recommend this care home

With help from everyone the staff, secretary , management and the wonderful maintenance man who keeps everyone safe. The beauitful cleaning staff for all their hardwork. Looking forward to many more happy years.

As a family we are very satisfied with the care our Mother receives at Harmony House. She has vascular dementia and we know that this will not improve, we feel her well being has improved since she first went into the home. All the carers are very nice and pleasant to talk to and they give us regular updates on how she has been.

Kind friendly staff very helpful + caring

During 2025 she had 2 sezas, and then pnuemonia. Staff dealt with all situations admirably. I visit 4 days per week PM 4 hours. I do find lack of meal provision level 7, swallowing and choice not flexible enough likes and dislikes, but overall supply and provision ok in catering system

happy with care all in all at this present time

Unfortunately my mum passed away in hospital after taking ill on 1/5/25 after only a three week stay . During these three weeks however I know my mum was treated with dignity , respect and compassion and we personally thank everyone who cared for mum. This nursing care home in our opinion is one of the very best you will find in the area .

Thankyou so much.

Pleased with care

When your loved one moves into care it's such a worry. However, it soon became very clear that the whole team at Harmony House genuinely cared. They provided a home-from-home for Mum, every member of staff knew Mum's name and welcomed her into her new Harmony family. We spent many hours with Mum and when she was at the end of life the care was exemplary. I can not thank each and every member of Harmony House enough for the kind and professional care they gave.

She was treated just like a family member. The staff and management were so professional with a perfect human touch, combined with consideration for residents and visitors.

Their support through a difficult time will never be forgotten.

We could not fault their overall care and thoughtfulness throughout Mum's short stay. Mum was unable to take part in activities, but the activity lady sat with her, talking and singing to her.

My grandad lived at Harmony House for a short time as very poorly and 96. He loved the staff, always helpful and smiling, nothing too much trouble for management. Really supportive of me and my family. Very knowledgeable at the end of his life. Thank you to all for your love and guidance at this sad time.

Staff lovely at the nursing home. Could always do with more staff to make it a better experience. I got to know members of staff who were happy to help. They looked after my stepdad very well despite not having enough staff at times. They treated him with respect. Some of the staff went above and beyond the call of duty.

For the past ten months, Harmony House Care Home have looked after my mother with the utmost care, love and attention. I found all the staff and carers to be very friendly, approachable, kind and courteous. The nurses were very informative about my mum's condition and health issues and they always had time to explain everything to my family and I. The activities for the residents were excellent and my mother always enjoyed them.

Although he would never show it I know he appreciated everything the staff did for him.

Harmony House is a clean well-run home. The staff are always kind, caring and professional. The manager goes out of her way to welcome all new residents with warmth and politeness. The ethos of the home permeates throughout with all staff following the caring and professional theme. The medical care when needed is first rate. I would highly recommend Harmoney House to anyone who might need any nursing or care needs in the future.

My husband came to Harmony House from hospital. He was nonverbal but the staff found many ways to interact with him which was so important to us, his family. He was treated with so much respect and care, nothing was too much trouble. The food was brilliant, the housekeeping faultless and caring staff absolutely marvellous, admin staff were always available to answer any queries. We as a family cannot praise our experience with you enough. Thank you.

My mother was discharged to Harmony House from hospital under their discharge to assess and continuing healthcare programmes. Although the care of the staff and nursing teams was generally good, I found aspects of the management were poor. The facilities at Harmony House are of very good quality but they are underused. My mother spent most of her time in her room. There was no rehabilitation or physiotherapy. Opportunities for my mother to leave her room and engage with other residents were extremely limited.