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Care Home Owned by Minster Care Group in Warwickshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Minster Care Group in Warwickshire

Only the locations & reviews in Warwickshire for Minster Care Group are showing below.

View the details of all 59 locations (with 2225 reviews) owned by Minster Care Group

Minster Care Group Locations in Warwickshire (1)

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1 Care Home owned by Minster Care Group in Warwickshire
Harmony House

The Bull Ring, Chilvers Coton, Nuneaton CV10 7BG 

9.8 54 reviews
"Mum has been at the care home for a year now. I can't fault the care she has received. It has always been excellent. The staff always treat…"   Read all 54 reviews
Location Type Care Home

Harmony House Care Home – Nuneaton, Warwickshire Harmony House is a purpose-built care home located in Nuneaton. The home offers a range of care services, including residential, nursing, dementia, respite, and palliative care. It features a beautifully… Read more about Harmony House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,100 / week

Minster Care Group Reviews in Warwickshire (54)

9.5

Minster Care Group has a Group Review Score of 9.5 (9.491) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience
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Reviewer Connection to Minster Care Group
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Review of

Harmony House

from Karen T (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the care home for a year now. I can't fault the care she has received. It has always been excellent. The staff always treat mum with kindness and respect and she is very happy. I would recommend this care home
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Review of

Harmony House

from Steve S (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For anyone looking for a safe haven for a loved one , this nursing care home can only be described as exemplary.
After visiting several other local care homes and witnessing some real horror stories , this home immediately felt perfect on our first visit, in every way for a placement for my mum who
was diagnosed with Vascular Dementia.
The management, Admin support, the multiple Nurses & Caring assistants , The laundry ladies , the catering crew and the cleaning staff are one united team who work tirelessly to provide a high quality level of service and support to both the inpatients and their visitors.
Unfortunately my mum passed away in hospital after taking ill on 1/5/25 after only a three week stay . During these three weeks however I know my mum was treated with dignity , respect and compassion and we personally thank everyone who cared for mum. This nursing care home in our opinion is one of the very best you will find in the area .
Reply from Rahi Joshi, Marketing Associate at Harmony House
Thank you for sharing such a heartfelt and thoughtful review. We are truly sorry for your loss and deeply grateful that you entrusted us with your mum's care. We are touched by your kind words.
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Review of

Harmony House

from R R (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was admitted from hospital into the care of the team at Harmony House over the weekend. Everyone we dealt with was caring and professional. It was a short stay as things transpired however the intense emotional experience of staying with our mum for most of that period was so well
accommodated by staff who were nothing but vigilant and kind whilst giving us the space to be with her.
Thankyou so much.
Reply from Rahi Joshi, Marketing Associate at Harmony House
Thank you for sharing such a heartfelt message. We are glad to hear that the team at Harmony House offered the compassion, support, and space your family needed during such an emotional time.
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Review of

Harmony House

from J M (Wife of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well looked after very friendly staff
All staff very open and approachable
Lovely meals
Very clean, activities are varied and includes everyone
Room kept clean
Location good
Kept informed
Pleased with care
Reply from Rahi Joshi, Marketing Associate at Harmony House
Thankyou for your positive feedback. We are pleased to hear you are happy with your wife's person tailored care at Harmony House. I will share your kind words with our home team.
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Review of

Harmony House

from Jo C (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When your loved one moves into care it's such a worry. However, it soon became very clear that the whole team at Harmony House genuinely cared. They provided a home-from-home for Mum, every member of staff knew Mum's name and welcomed her into her new Harmony family. We spent many hours with Mum and
when she was at the end of life the care was exemplary. I can not thank each and every member of Harmony House enough for the kind and professional care they gave.
Reply from Rahi Joshi, Marketing Associate at Harmony House
Thank you for sharing your experience with us. We are happy to hear that your mum is well-settled at Harmony House. I will share your kind words with the team. Kind regards.
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Review of

Harmony House

from Victor H (Husband of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident at Harmony House for almost three years and I visited her for three hours every day. In all of that time I never saw, nor heard anything that gave me cause for concern with my wife's care.
She was treated just like a family member. The staff and management were so professional
with a perfect human touch, combined with consideration for residents and visitors.
Reply from Rahi Joshi, Marketing Associate at Harmony House
Thank you for your review. We are glad to hear that your wife is happy with the tailored care she receives at Harmony House. Our team strives to create a warm, family-like environment where residents…read more
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Review of

Harmony House

from J W (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harmony House gave the best care to my wife and our Mom.
They were supportive, and patient and the care was 100%. We can find no fault. Staff in all areas were polite, friendly and very caring. They also went above and beyond when asked.
Their support through a difficult time will never be forgotten.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for such a lovely review I will ensure the team see these lovely comments Best wishes to you and your family.
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Review of

Harmony House

from S F (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Harmony House when she became too ill to be cared for in her current care home. She was well cared for, and our experience with the staff was brilliant. All members were caring with Mum and always checking we were satisfied with everything. When Mum eventually passed away, they were very
thoughtful with us as a family, they made Mum look lovely and we were allowed to sit with her for over two hours before the undertakers came for her.
We could not fault their overall care and thoughtfulness throughout Mum's short stay. Mum was unable to take part in activities, but the activity lady sat with her, talking and singing to her.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you all for such a lovely review. Mum was lucky to have such a lovely caring family. Best wishes to you all.
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Review of

Harmony House

from E T (Granddaughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad lived at Harmony House for a short time as very poorly and 96. He loved the staff, always helpful and smiling, nothing too much trouble for management. Really supportive of me and my family. Very knowledgeable at the end of his life. Thank you to all for your love and guidance at this sad
time.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for taking the time to leave such a kind review. I will ensure it is passed on to the team. We really appreciate all the lovely feedback.
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Review of

Harmony House

from E E (Stepdaughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff lovely at the nursing home. Could always do with more staff to make it a better experience. I got to know members of staff who were happy to help. They looked after my stepdad very well despite not having enough staff at times. They treated him with respect. Some of the staff went above and beyond
the call of duty.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for your lovely review. We cared for both your mum and stepdad here at Harmony. Both were a pleasure to look after. Please pop in any time for a cup of tea!
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Review of

Harmony House

from J S (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the past ten months, Harmony House Care Home have looked after my mother with the utmost care, love and attention. I found all the staff and carers to be very friendly, approachable, kind and courteous. The nurses were very informative about my mum's condition and health issues and they always had
time to explain everything to my family and I. The activities for the residents were excellent and my mother always enjoyed them.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for such a lovely review. Your mum was very much loved at Harmony and very much missed. Love to you and your family.
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Review of

Harmony House

from Michael H (Father of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all the staff at Harmony House who have looked after my son for the past five years.
Being in his early fifties and the youngest resident, he was not always the happiest person to care for but everyone did their best to brighten up his life.
Although he would never show
it I know he appreciated everything the staff did for him.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for your lovely review. He is missed every day here at Harmony. Such a character!
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Review of

Harmony House

from A K (Son of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harmony House is a clean well-run home. The staff are always kind, caring and professional. The manager goes out of her way to welcome all new residents with warmth and politeness. The ethos of the home permeates throughout with all staff following the caring and professional theme. The medical care
when needed is first rate. I would highly recommend Harmoney House to anyone who might need any nursing or care needs in the future.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for such a lovely team review. Your mother was a pleasure to care for.
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Review of

Harmony House

from A H (Wife of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Harmony House from hospital. He was nonverbal but the staff found many ways to interact with him which was so important to us, his family. He was treated with so much respect and care, nothing was too much trouble. The food was brilliant, the housekeeping faultless and caring staff
absolutely marvellous, admin staff were always available to answer any queries. We as a family cannot praise our experience with you enough. Thank you.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for your lovely review. Your husband was a pleasure to care for. Such a lovely family.
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Review of

Harmony House

from Andrew B (Son of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was discharged to Harmony House from hospital under their discharge to assess and continuing healthcare programmes. Although the care of the staff and nursing teams was generally good, I found aspects of the management were poor. The facilities at Harmony House are of very good quality but
they are underused. My mother spent most of her time in her room. There was no rehabilitation or physiotherapy. Opportunities for my mother to leave her room and engage with other residents were extremely limited.
Reply from Jankee Patel, Head Office at Harmony House
We take all feedback very seriously. A complaint was previously raised and sent to the head office, which was responded to by our Operations Director which was understood to have addressed your…read more
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Review of

Harmony House

from D R (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just move my mother in April 2023. So far, first impression is very good.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for a lovely review. Happy mum has settled in so well.
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Review of

Harmony House

from Gemma S (Granddaughter of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nans very happy and settled and the staff calm her down as best as they can. She enjoys her activities very much and isn't happy when there's nothing on at the weekends. We can't make her understand the staff have to have days off. Well done to you all for helping us and keeping Nan calm as possible.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you Gemma for your lovely review Nan has settled in really well at Harmony House.
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Review of

Harmony House

from Paul H (Son of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was at the home for just over four years. He was loved by them staff and gave them all names he suffered with dementia and was bed bound. The staff there are amazing nipping to get him a take away when he wanted one. The staff became like our extended family to us and we always knew he was well
looked after. I think my dad enjoyed his stay at the home and left an impression on them all.
Maybe many other care homes should take a leaf out of Harmony House, the love and devotion they showed my dad. How would I rate the home? 150 out of 100! God bless you all for the care you gave my dad.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you Paul for such a lovely review. As you said your dad touched us all with his wit and wonderful sense of humour. You will all be very much missed as a family. And what a beautiful send-off he…read more
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Review of

Harmony House

from C D (Granddaughter of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Every time I visit my grandma she is partaking in the activities and she seems to enjoy them, I have taken part in some myself. The activities coordinator is friendly, down-to-earth and very chatty! I have overheard some of the staff saying disrespectful stuff with regard to the activities and coordinator.
The food could be a lot better with portion sizes. Staff could be more friendly and greet visitors when they enter. More staff are needed to make it an overall better experience for the residents.
Reply from Rahi Joshi, Marketing Associate at Harmony House
We take all our feedback seriously, it is good to know your grandma is comfortable and participating in various activities at home. The care and well-being of our residents are always our principal…read more
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Review of

Harmony House

from Adam T (Grandson of Resident) published on 28 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I heard from my grandmother that the activities are fun and especially the Bingo days. I was able to witness it a couple of times and it is just great. The activities coordinator is very friendly.
Reply from Debbie Scott, Home Manager at Harmony House
Thank you for your review.
The service users really do enjoy our crazy bingo afternoons .
They are a credit to the home
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Awards / Recognitions (0)

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