Care Home Owned by Minster Care Group in Suffolk
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Suffolk for Minster Care Group are showing below.
View the details of all 59 locations (with 2225 reviews) owned by Minster Care Group
Minster Care Group Locations in Suffolk (1)
The Meadows
9.4
13 reviews
Brybank Road, Haverhill CB9 7WD
"The staff (carers, activities, cleaners, laundry, general and managed) are always friendly, approachable and care for my dad in a way that…" Read all 13 reviews
Location Type Care Home
The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for adults with physical disabilities, while the staff team… Read more about The Meadows
- Care Provided
- Long Term/Permanent
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 55 Rooms
- from £1,200 / week
Minster Care Group Reviews in Suffolk (13)
9.5
Minster Care Group has a Group Review Score of 9.5 (9.491) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.
Review of
The Meadows
from A C (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff (carers, activities, cleaners, laundry, general and managed) are always friendly, approachable and care for my dad in a way that treats him with dignity and kindness.
There are always activities going on, and the staff are fun and engaging with the residents.
I can thoroughly recommend The
There are always activities going on, and the staff are fun and engaging with the residents.
I can thoroughly recommend The
Meadows. We are very happy with Dad's care, and so is he.
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Review of
The Meadows
from S R (Wife of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We as a family, are satisfied with the care and attention given to my husband.
It would benefit staff and residents if air conditioning could be installed, considering the change in climate and the hot weather we are now experiencing.
It would benefit staff and residents if air conditioning could be installed, considering the change in climate and the hot weather we are now experiencing.
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Review of
The Meadows
from S G (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I feel relieved and happy mum is well cared for and looked after I live a 1 1/2 hr journey away so dont get to see mum as much as I would like but knowing well looked after helps me knowing we did the right thing.
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Review of
The Meadows
from Julian B (Nephew of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All going well. My aunt likes her home and all the staff. She is happy with the food. Unfortunately it has been difficult for everyone to get her to join the activities but she seems happy on her own. Glad to hear she agreed to go into the garden and enjoys seeing the pony/dog from time to time! Her
physical and mental health seems to have significantly improved during the past year. She seems to have mellowed and is more cooperative. I hope I can get her to see more family visitors.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from D C (Son of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In general my mother is happy but we have one major concern in the provision of meals. The food on offer appears to be plain in colour, texture and flavour. Limited selection and variations in availability of menu choices. This is not just relative to the month selected but has been the case for most
of her time at The Meadows. Sometimes the quality of menu items also is a little questionable. Opinions are mostly drawn from Mother's comments but also observations from when we have been visiting as well as looking at the menu - fish cakes and sausages seem to appear quite a lot. Seems to be an overuse of gravy with many meals as well. My final overall grading on The Meadows is based on the comments regarding meals.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from S H (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Meadows Care Home in Haverhill. All the staff in The Meadows are very kind, knowledgeable and knowing. The carers know my Mum has Dementia and help her in every way they can, whether it is her personal care or chatting to her whilst on her walks along the corridor. Whenever I ask for anything regarding
my Mum whilst I am visiting her they are always there to assist. I have gotten to know the staff over the 3 years my mum's been there and they are all very supportive towards me. To the Management Team, Carers ( Days and Nights), Kitchen Staff, Entertainment Staff and Maintenance Staff a Big Thank You All.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from Denise W (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall I'm very happy with the care and support my mum receives, she really enjoys the activities that the activity team puts on daily it's a big part of mum's life and she looks forward to going each day, the food mum has is always freshly cooked, I feel I can talk to most staff if I have any concerns
regarding Mum's care.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from B M (Friend of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are amazing they treat everyone with dignity, and kindness, and are always friendly. The care home seems to provide nice meals. Personal care is always good. They also try and stimulate the residents with games, art, music, and singing. My lady/friend can sometimes be very outspoken but the
carers do not take it personally they still give excellent care.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from R G (Son of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother is well cared for generally, and we feel confident to leave her.
Food needs a little more choice due to her restricted diet, but staff usually find something suitable.
Access to a GP seems a bit hit-and-miss, but this may not be the fault of the home.
Very nice and friendly atmosphere.
Food needs a little more choice due to her restricted diet, but staff usually find something suitable.
Access to a GP seems a bit hit-and-miss, but this may not be the fault of the home.
Very nice and friendly atmosphere.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from P M (Niece of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt is very happy in the home and well looked after. The only thing, I think its a bit expensive.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from Ian M (Relative of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Cannot fault the home, at all times look after everyone very well. Care staff are more like friends than staff. I do think it's a lot of money per week to look after a little old lady.
Reply from Rahi Joshi, Marketing Associate at The Meadows
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Review of
The Meadows
from Blanche M (Guardian of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Meadows Care Home are all amazing caring people, from the managers, carers, maintenance, kitchen staff, everyone. All are so helpful and respect all the residents' dignity in every way. Very clean and lovely rooms, excellent food. They have activities and fun times. Thank you so much for looking
after everyone. Happy New Year.
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Review of
The Meadows
from Linda (Daughter of Resident) published on 7 January 2016 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was in the Meadows for respite during December, I was very impressed by the care my father was given by all the staff, in the past he has stayed at another home but never settled, he was always agitated and very unhappy, but the care he received at The Meadows was exceptional, he was calm,
content, and smiling, this was a great relief to the family. I think my father expressed his feelings well, when I asked if he was ok at the home he said, yes, I feel free to do what I want.
The staff showed him respect, gave him dignity in his care, and acknowledged his independent nature. My father was not just another person but an individual and they treated him so.
The Meadows is most certainly very special, their staff are exceptionally caring people, and although I live a long distance from my father and the home, I would not hesitate in choosing this home should he need long term care. My dad is now back home, stronger and happy and this is all down to the care of the staff at The Meadows.
I cannot thank them enough for everything they have done for my dad. THEY ARE SIMPLY THE BEST.
The staff showed him respect, gave him dignity in his care, and acknowledged his independent nature. My father was not just another person but an individual and they treated him so.
The Meadows is most certainly very special, their staff are exceptionally caring people, and although I live a long distance from my father and the home, I would not hesitate in choosing this home should he need long term care. My dad is now back home, stronger and happy and this is all down to the care of the staff at The Meadows.
I cannot thank them enough for everything they have done for my dad. THEY ARE SIMPLY THE BEST.
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Awards / Recognitions (0)
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