Care Homes Owned by Minster Care Group in Suffolk

10/10!

I find the experience of the care and friendliness of staff & carers that is given to my auntie is very good, as she has to have a lot of help as she cannot walk & wash herself. She is very happy, loves her carers. She is a very happy lady, loves her room with her big tu.

I can thoroughly recommend The Meadows. We are very happy with Dad's care, and so is he.

It would benefit staff and residents if air conditioning could be installed, considering the change in climate and the hot weather we are now experiencing.

I feel relieved and happy mum is well cared for and looked after I live a 1 1/2 hr journey away so dont get to see mum as much as I would like but knowing well looked after helps me knowing we did the right thing.

All going well. My aunt likes her home and all the staff. She is happy with the food. Unfortunately it has been difficult for everyone to get her to join the activities but she seems happy on her own. Glad to hear she agreed to go into the garden and enjoys seeing the pony/dog from time to time! Her physical and mental health seems to have significantly improved during the past year. She seems to have mellowed and is more cooperative. I hope I can get her to see more family visitors.

Overall I'm very happy with the care and support my mum receives, she really enjoys the activities that the activity team puts on daily it's a big part of mum's life and she looks forward to going each day, the food mum has is always freshly cooked, I feel I can talk to most staff if I have any concerns regarding Mum's care.

The Meadows Care Home in Haverhill. All the staff in The Meadows are very kind, knowledgeable and knowing. The carers know my Mum has Dementia and help her in every way they can, whether it is her personal care or chatting to her whilst on her walks along the corridor. Whenever I ask for anything regarding my Mum whilst I am visiting her they are always there to assist. I have gotten to know the staff over the 3 years my mum's been there and they are all very supportive towards me. To the Management Team, Carers ( Days and Nights), Kitchen Staff, Entertainment Staff and Maintenance Staff a Big Thank You All.

In general my mother is happy but we have one major concern in the provision of meals. The food on offer appears to be plain in colour, texture and flavour. Limited selection and variations in availability of menu choices. This is not just relative to the month selected but has been the case for most of her time at The Meadows. Sometimes the quality of menu items also is a little questionable. Opinions are mostly drawn from Mother's comments but also observations from when we have been visiting as well as looking at the menu - fish cakes and sausages seem to appear quite a lot. Seems to be an overuse of gravy with many meals as well. My final overall grading on The Meadows is based on the comments regarding meals.

The carers are amazing they treat everyone with dignity, and kindness, and are always friendly. The care home seems to provide nice meals. Personal care is always good. They also try and stimulate the residents with games, art, music, and singing. My lady/friend can sometimes be very outspoken but the carers do not take it personally they still give excellent care.

Very nice and friendly atmosphere.

Cannot fault the home, at all times look after everyone very well. Care staff are more like friends than staff. I do think it's a lot of money per week to look after a little old lady.

The Meadows Care Home are all amazing caring people, from the managers, carers, maintenance, kitchen staff, everyone. All are so helpful and respect all the residents' dignity in every way. Very clean and lovely rooms, excellent food. They have activities and fun times. Thank you so much for looking after everyone. Happy New Year.

I cannot thank them enough for everything they have done for my dad. THEY ARE SIMPLY THE BEST.