1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Minster Care Group
  4. Locations Owned by Minster Care Group in Cheshire

Care Homes Owned by Minster Care Group in Cheshire

Jobs
9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group in Cheshire

Only the locations & reviews in Cheshire for Minster Care Group are showing below.

View the details of all 59 locations (with 2260 reviews) owned by Minster Care Group

Minster Care Group Locations in Cheshire (21)

Map View
Sort By
21 Care Homes owned by Minster Care Group in Cheshire
The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT 

9.9 46 reviews
"My dad was a resident at the Cedars from Nov. 2024 to September 2025, when he passed away peacefully in his sleep. The staff were so loving…"   Read all 46 reviews
Location Type Care Home

The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly… Read more about The Cedars

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 27 Rooms
  • from £900 / week
Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT 

9.8 63 reviews
"Highly recommended for the care given by the staff and standard of facilities and cleanliness given.…"   Read all 63 reviews
Location Type Care Home

Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment. Quality of life is promoted through a wide choice… Read more about Gleavewood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 32 Rooms
  • from £1,000 / week
Holcroft Grange

Jackson Avenue, Culcheth, Warrington WA3 4DZ 

9.8 34 reviews
"Holcroft Grange were very welcoming from the first phone call. Dad initially started as a 4 week respite stay, which has converted to…"   Read all 34 reviews
Location Type Care Home

Holcroft Grange is located in a vibrant part of Culcheth and enjoys close links to the local community. It offers 40 rooms for older people looking for a comfortable and friendly environment, and has a caring and qualified staff team. The home is… Read more about Holcroft Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,000 / week
Astbury Lodge

Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB 

9.8 36 reviews
"Staff are amazing, patience of a saint .They know every resident by name and treat them all with the utmost respect. They are always…"   Read all 36 reviews
Location Type Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which provide care for people with dementia. All areas… Read more about Astbury Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,050 / week
Westy Hall

Marsden Avenue, Latchford, Warrington WA4 1UB 

9.8 55 reviews
"After much family debate and several incidents including a couple of visits from the Fire Service we decided our 96 year old mum couldn't…"   Read all 55 reviews
Location Type Care Home

Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive… Read more about Westy Hall

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms
  • from £950 / week
New Milton House

Station Road, Alsager, Stoke-on-Trent ST7 2PB 

9.8 48 reviews
"Mum was at New Milton Care Home for 7 months in total, initially as respite, then it became more permanent after a month. The staff at New…"   Read all 48 reviews
Location Type Care Home

New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the… Read more about New Milton House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,000 / week
Loxley Hall Nursing and Residential Home

Lower Robin Hood Lane, Helsby, Frodsham WA6 0BW 

9.7 23 reviews
"My mum was suffering with dementia and only spent one week at Loxley Hall for end of life care. We could not have wished for a more caring…"   Read all 23 reviews
Location Type Care Home

Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement. The home welcomes people with physical frailties and disabilities, having good wheelchair… Read more about Loxley Hall Nursing and Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,000 / week
Florence Grogan House

Shelley Road, Blacon, Chester CH1 5XA 

9.7 35 reviews
"I cannot speak highly enough of the care that my aunt received during her time at Florence Grogan. The manageress runs this home with…"   Read all 35 reviews
Location Type Care Home

Florence Grogan House provides outstanding residential, respite and day care in a pleasant and friendly environment that looks to respect personal freedoms and dignity. The home includes a pioneering specialist dementia household, designed to maximise… Read more about Florence Grogan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,050 / week
The Laurels

Walnut Drive, Winsford CW7 3HH 

9.7 41 reviews
"Level of care and kindness at The Laurels is excellent. Could not ask anything more of all staff. They are brilliant. Kind, caring and fun…"   Read all 41 reviews
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of… Read more about The Laurels

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,050 / week
Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA 

9.7 56 reviews
"My brother is having respite here. I find the staff conciderate and helpful nothings too much trouble for them. The place is very clean and…"   Read all 56 reviews
Location Type Care Home

Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities… Read more about Ingersley Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • 46 Rooms
  • from £1,100 / week
Croftwood

Halton Lodge, Whitchurch Way, Runcorn WA7 5YP 

9.7 42 reviews
"I enjoyed my stay at Croftwood. The staff were very caring. The food was fabulous. My room was cleaned every day and the bed was very…"   Read all 42 reviews
Location Type Care Home

Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues. The facility is situated in a peaceful residential area, that places… Read more about Croftwood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 47 Rooms
  • from £950 / week
Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ 

9.7 54 reviews
"My aunt is 96. She has dementia and is virtually non verbal. However she is very happy and comfortable. When the staff approach her she…"   Read all 54 reviews
Location Type Care Home

Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart… Read more about Turnpike Court

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • 53 Rooms
  • from £1,050 / week
Wealstone

Wealstone Lane, Upton, Chester CH2 1HB 

9.7 37 reviews
"Almost immediately after my mother-in-law was admitted to Wealstone, we knew she was in good hands. Her room was spacious, well-equipped…"   Read all 37 reviews
Location Type Care Home

Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced… Read more about Wealstone

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 42 Rooms
  • from £1,200 / week
The Hawthorns

Hawthorn Street, Wilmslow SK9 5EJ 

9.7 40 reviews
"My Mum, who suffers from Dementia, has been staying at the Hawthorns since leaving hospital in August. During her stay the Staff have been…"   Read all 40 reviews
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy. 24… Read more about The Hawthorns

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,000 / week
Elm House

76 Pillory Street, Nantwich CW5 5SS 

9.4 28 reviews
"I am both pleased and grateful for the dedicated care the staff have shown to my father. His needs are many and the support we have been…"   Read all 28 reviews
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team,… Read more about Elm House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 40 Rooms
  • from £1,100 / week
The Elms

Elm Drive, Crewe CW1 4EH 

9.3 30 reviews
"We visit our resident friend on a fairly regular basis and have always found the staff that we meet friendly and attentive. The care that…"   Read all 30 reviews
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving… Read more about The Elms

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 41 Rooms
  • from £1,000 / week
Crossways

Station Road, Lostock Gralam, Northwich CW9 7PN 

9.2 32 reviews
"My Mum has resided at Crossways for nearly eight years now and during that time I have always found the Staff to go out of their way to…"   Read all 32 reviews
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A sense of purpose is promoted and a wide range… Read more about Crossways

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • 39 Rooms
  • from £950 / week
Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 

9.0 19 reviews
"Amazing friendly staff, residents always look well and happy and in good spirits. Always clean & tidy. Food is always fresh &…"   Read all 19 reviews
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities. It has a qualified and dedicated… Read more about Whetstone Hey

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 40 Rooms
Three Elms

Station Road, Penketh, Warrington WA5 2UG 

8.8 31 reviews
"We've had such a positive experience with Three Elms where mum has been staying. The staff have been nothing short of amazing-kind,…"   Read all 31 reviews
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal… Read more about Three Elms

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £900 / week
Parklands

Park Lane, Poynton, Stockport SK12 1RB 

8.8 26 reviews
"Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very…"   Read all 26 reviews
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain… Read more about Parklands

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • 40 Rooms
  • from £1,050 / week
Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE 

8.7 45 reviews
"I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I…"   Read all 45 reviews
Location Type Care Home

Leycester House is located in the village of Mobberley, a few minutes' walk from local shops. Leycester House offers a flexible range of residential, dementia, respite and palliative care services. The home boasts a friendly, professional and skilled… Read more about Leycester House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,100 / week

Minster Care Group Reviews in Cheshire (821)

9.5

Minster Care Group has a Group Review Score of 9.5 (9.483) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience
  • 599
  • 193
  • 20
  • 3
  • 6
Date Published
  • 821
  • 69
  • 144
  • 261
  • 560
Reviewer Connection to Minster Care Group
  • 342
  • 153
  • 45
  • 33
  • 31
  • 30
  • 27
  • 24
  • 23
  • 21
  • 17
  • 14
  • 8
  • 8
  • 7
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Westy Hall

from Mike H (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After much family debate and several incidents including a couple of visits from the Fire Service we decided our 96 year old mum couldn't be left on her own for even 20 minutes
After looking at several homes we decided on Westy Hall Mum wasn't happy about this but agreed to take the plunge She was
initially quite happy and was willing to try it for a couple of months
Having been there for 10 months she is now happy and settled which came as a relief to our family
The staff speak to residents with great compassion treat them with patience and friendliness and i've heard this from behind closed doors in mums very pleasant and bright room while visiting
There have been trips out and events within the home that she has enjoyed
The building itself is ok and the gardens are a nice place to sit in the summer
We are all pleased with the way this stage of Mum's life is progressing, and can't thank the staff enough as we have our doubts if she would still be with us if left on her own at home
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Milton House

from C W (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum only joined you recently, but settled quite quickly due mainly to the staff. She missed walking every day. She has been out on walks with carers. She loved her Monday soup and sing at church. She was thrilled to go last week. She loves watching through her window, joining in activities and, very
important to mum, good food!


When I mentioned her feeling uncomfortable about the noise from rooms between hers and the toilet, this was dealt with quickly. Thank you.

Reply from Charlotte Malpas, Home Manager at New Milton House
Thank you for your lovely review of New Milton House. We are so glad Mum has settled well and is enjoying being able to continue what she did when she was at home!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Milton House

from Andrea G (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was at New Milton Care Home for 7 months in total, initially as respite, then it became more permanent after a month. The staff at New Milton House Care Home helped mum to settle in, and ensured she was safe and happy at all times. All of the staff are excellent, including the administration,
management, cooks, cleaners, carers, and maintenance staff - who all had a huge smile and spoke kindly to the residents and families. Mum was taken out on regular trips and took part in numerous activities arranged by the fabulous activity team. Mum always had good and positive words to say about the food, and they are offered hot and cold drinks regularly. The onsite hairdresser was amazing, and made mum look better than she had in years. The end of life care given to mum, ensured her final days were as comfortable as possible. I would not hesitate to recommend New Milton House Care Home.
Reply from Charlotte Malpas, Home Manager at New Milton House
Thank you for your lovely words. It was a privilege to care for your mum and she was a much-loved part of our home. She is fondly remembered and very much missed by the team. We truly appreciate you…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Hawthorns

from K W (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, who suffers from Dementia, has been staying at the Hawthorns since leaving hospital in August. During her stay the Staff have been quite magnificent from the top management team down through to the all the lovely staff. Her room is large and kept extremely clean and she has a choice of different
lounges to go to and meet with other residents, all of which have a TV or radio. Meal times are frequent and varied with cups of tea (a must!) available at all times of the day! The staff are so friendly and can't do enough for her to keep her happy and occupied. Friday hair salon days are a special treat! I can visit her every day and I am kept up to date with any issues, however minor, and the management and staff couldn't be more helpful. Themed days (Halloween etc) are enthusiastically delivered and we can't wait to see the visiting reindeer at Christmas! I am so pleased that my Mum is being looked after so well and that she is so happy with her new friends and "permanent home".
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Laurels

from E W (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are kind and caring, links with GP are good. I have no concerns about my mum's wellbeing or care. The location is good, situated in a housing estate away from noise and it has a big garden for residents. The building itself could do with a little TLC but it becomes less important given all
the former pluses.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossways

from L K (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the home is, on the whole, good, but Mum's room is in need of fresh decoration, which my mum has been waiting for for months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Florence Grogan House

from Sue J (Niece of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care that my aunt received during her time at Florence Grogan. The manageress runs this home with impeccable professionalism which ensures that all residents are looked after in the most safe and compassionate way. It is a very homely environment which made it so
much easier for my aunt to leave her own home. The manageress ensured that her family were included in every process and were always treated with such friendliness. I will always be grateful for my aunt receiving the very best of care which made me feel totally content that she was totally safe and happy.
A very big thank you to the excellent manageress and all her hard working and caring staff. You all do such a wonderful job.
Reply from Omkar Naik, Marketing Admin at Florence Grogan House
Thank you so much for your kind words. We always ensure to keep a warm, homely environment for our residents. I will pass your sentiments onto the home team. Your review means a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leycester House

from L H (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home staff are very welcome. The care given is very good. Nice no strict rules like going to bed. Very clean freshly cooked food. Just seemed short staffed a lot if pressure on staff. We did not know what activities offered shame something not in the rooms to tell you. My mum did not like calling
staff as knew busy so did not go in lounge stayed in her room after meals. Everyone very kind and helpful.
Reply from Omkar Naik, Marketing Admin at Leycester House
Thank you for your review. We take all the feedbacks seriously and take appropriate actions for the concern raised by you. Our team strives in maintaining high-quality care standards in a warm and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Holcroft Grange

from A D (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holcroft Grange were very welcoming from the first phone call. Dad initially started as a 4 week respite stay, which has converted to permanent. The most important thing for me is Dad says 'he feels safe' and cared for, and he had stopped feeling safe at home on his own. Holcroft Grange is spotless
and the staff are warm and caring. There is a good range of activities available, and the position of the home means we can take Dad out into the village. I'm not sure we could have found anywhere better.
Reply from Carol Norman, Home Manager at Holcroft Grange
Thank you so much for your lovely words, Myself and the team really appreciate it
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Croftwood

from Jean M (Respite Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my stay at Croftwood. The staff were very caring. The food was fabulous. My room was cleaned every day and the bed was very comfortable. What more could I ask for.
Reply from Cheryl Frankland, Manager at Croftwood
Hi Jean,
Thank you for your lovely review, We are glad you enjoyed your stay at Croftwood and pleased to hear your comments.
It was a pleasure having you stay with us.
All the best.
kind regards…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Whetstone Hey

from M C (Daughter-in-law of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing friendly staff, residents always look well and happy and in good spirits.
Always clean & tidy. Food is always fresh & varied . A very happy, pleasant Care Home. And the residents are always well entertained.
Reply from Omkar Naik, Marketing Admin at Whetstone Hey
Thanks a lot for your kind words. Our residents' wellbeing is at the heart of everything we do. I will pass your kind sentiments onto the home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Whetstone Hey

from V C (Son of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother is happy here, although at her age, she can't do very much. The Staff are friendly, approachable and show that they care. A former Cook, my Mother has high standards but she doesn't complain too much, so that is a good sign. The room is kept clean, it's just a pity it is so small with no en-suite.
The Staff are to be commended for their kindness to my Mother and the way they welcome visitors.
I wish there were more parking spaces!
Reply from Omkar Naik, Marketing Admin at Whetstone Hey
Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are glad to hear your mother feels happy and well cared for. We take all the feedbacks seriously…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leycester House

from B C (Respite Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my stay at Leycester House I found that all of the staff to be friendly helpful and very caring.
I was looked after well.
Reply from Omkar Naik, Marketing Admin at Leycester House
Thank you so much for your valuable feedback. We are glad that you were comfortable and happy at Leycester House during your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astbury Lodge

from Barbara B (Wife of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing, patience of a saint .They know every resident by name and treat them all with the utmost respect. They are always smiling and happy in their work. The meals are fantastic with plenty of snacks and drinks in between, when the weather is hot, they provide ice lollies and jugs of juice
around the rooms. I couldn't of put my Husband in a better care home.
Reply from Omkar Naik, Marketing Admin at Astbury Lodge
Thank you for sharing your kind sentiments. Our home team strives to maintain a high-quality care at all times. We are grateful to know you are happy with your husband's tailored care at Astbury…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ingersley Court

from Alan H (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Location:
-Good location on edge of countryside
-Quiet road - cul de sac so no through traffic
-Plenty of activity from 1st Floor Window for example; school children, gardens etc.
-Ease of access to regular bus service
-Reasonable parking


Amenities:
-Inside recently painted - new good signage
-Main

lift now repaired
-Please to see now have a secure outside area with tables and chairs, but privacy fence could be improved
-Outside drains, gutters, flags and garden shrubs need regular attention.
-Front garden reasonably tidy.
Reply from Omkar Naik, Marketing Admin at Ingersley Court
Thank you for sharing your feedback with us. We are really happy that you are happy at Ingersley Court. We always take your feedback seriously and take necessary actions to resolve them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Crossways

from Susan W (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has resided at Crossways for nearly eight years now and during that time I have always found the Staff to go out of their way to keep my Mum clean, fed,and comfortable. Recently my Mum has suffered an ongoing problem but the Staff are on it, doing all they can to rectify it and liaising with
the GP on how to solve it. I couldn't ask for more.
I always feel well informed and happy to ask questions when I visit.
Reply from Omkar Naik, Marketing Admin at Crossways
Thank you for your kind feedback. We are delighted to know that your mum is happy at Crossways Care Home. Our team strives to maintain a high standard of care, and I will be sure to pass your kind…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astbury Lodge

from Gail G (Sister of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Astbury Lodge is such a professional and genuinely caring place. I am very impressed with the management and the care staff. So much better than a previous placement my sister had. There is always plenty of staff on the floor and someone to talk to for updates. I get regular updates on how my sister
is doing without having to ask. The staff are all experienced and several have worked in different care settings, so are very knowledgeable with dementia patients.
Reply from Omkar Naik, Marketing Admin at Astbury Lodge
Thank you for sharing your kind sentiments. Our home team always strives to maintain a high-quality care at all times. We are grateful to know that you are happy with your sister's tailored care at…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Whetstone Hey

from C S (Friend of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good caring staff, food is to high standards. Large variety of meals, freshly prepared on site. Very clean and tidy, lovely clean and tidy place. Dog is dog-friendly which is nice for visitors. Lots of activities all week for residents to enjoy.
Reply from Omkar Naik, Marketing Admin at Whetstone Hey
Thank you for your kind words. Our team strives to maintain the high-quality care at all times. We are pleased to know that you find Whetstone Hey friendly and comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Elms

from J S (Friend of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit our resident friend on a fairly regular basis and have always found the staff that we meet friendly and attentive. The care that our friend receives is good according to what he tells us and if it fell short of his expectations he would let both us and the home know. Staff regularly check
on his wellbeing and his room is always well maintained. The home is always clean and smells fresh. Our only criticism would be that our messages of our visits to him are not always passed on.
Reply from Nichola Brennan, Registered Manager at The Elms
Thank you for your lovely feedback, we will take on board your comment re not passing on your visits, and aim to improve this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Three Elms

from Tracey M (Daughter-in-law of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had such a positive experience with Three Elms where mum has been staying. The staff have been nothing short of amazing-kind, professional, and always willing to go the extra mile. From helping with hospital appointments to helping with crossword puzzles, nothing is too much trouble.
From
day one, they made her feel at home, and it gave us real peace of mind knowing she's in such good hands. The place is clean, well-organized, and has a welcoming, homely feel. She has been getting involved in the activities and trips, which has really lifted her spirits. As her condition and health changes, close monitoring, support and care offered continues to be excellent.
Special thanks to all staff. Office staff, care staff, and entertainment staff-your compassion, patience, and hard work don't go unnoticed, and we truly appreciate everything you do.
We feel lucky to have found a place like this and would happily recommend Three Elms to other families looking for quality care.
Reply from Lindsey O'Neill, Manager at Three Elms
Thank you for your very kind review, it is a pleasure to care for your mother and we would also like to thank you as a family, for your ongoing support you continually show
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Minster Care Group to verify any information. View our terms and conditions. Minster Care Group has a Platinum Service – more info.