The Cedars, Crewe, Cheshire
The Cedars, Crewe, Cheshire
The Cedars, Crewe, Cheshire

The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly pass through the home to visit residents and there is a family feel between residents and the care team, who are well established and have worked in the home for many years. The home is set within beautiful grounds and has well established gardens for residents’ enjoyment.

Group: Minster Care Group

Person in charge: Rebecca Murphy (Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Learning Disability • Old Age • Physical Disability

Admission Information: Ages 55+.

Single Rooms: 27

Rooms with ensuite WC: 8

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Cedars: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6 The Cedars has a Review Score of 6 (5.982)

The Review Score of 6 (maximum of 10) for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for The Cedars in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.389 for The Cedars is calculated as follows: ( (18 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 36 Ratings = 4.389

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.593 Points relating to the number of positive Reviews for The Cedars is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.4 Target = 0.185 , then divided by 2 = 0.093

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1

My father first stayed at the Cedars in 2013 when he was 90 years old. He had been in hospital with a serious illness and needed convalescence and care while recovering. The care he received enabled him to return to health sufficiently to allow him to continue to live independently for the next three years in Holmes Chapel.
When dad finally needed extra care, once again we chose The Cedars - this time they looked after him for what turned out to be his final weeks. Great efforts were made to encourage him to eat etc. but dad got progressively weaker despite all that was done. Extra care was taken to try and avoid falls as he became more dependent. We never saw any signs of impatience oo lack of care from the staff.
Whenever we visited we were greeted at the door by cheerful, smiling staff - all this made a great difference to how we felt about dad having to be cared for away from his own home. When dad died the staff dealt with everything with the greatest compassion, and care. Our family will always remember all the staff at The Cedars with gratitude. Long may they continue to provide a special "home from home" for all their residents.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rebecca Murphy, Home Manager at The Cedars responded to this review on 18 Aug 2016:

We were very touched to read your comments about The Cedars. It means a lot to the staff here to know that your family felt reassured about your father's wellbeing when he was with us. Compassion is at the heart of everything we do and it is reassuring for us to know that your experiences with The Cedars lived up to this during a very difficult time.

I became involved with the resident over 2½ years ago, she was put in the Cedars after her husband died of cancer, after she herself had a stroke, and was unable to live on her own. The Cedars was local to her own home, the staff are very professional and her care is second to none. Sometimes she can be very difficult and the staff are very understanding to her needs. I have become close to some of the other residents and I've not heard a bad word about any of the staff they are all very well cared for.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

It was a very difficult decision to make regarding mums future care after she had several falls and became a little confused and muddled on occasions. She was reluctant to leave the home she loved but events overcame that decision when she became ill and needed more care. The Cedars was local and her GP and DN's covered there so she agreed to moving there.
Mum settled immediately and this was mainly down to the staff who were so welcoming and friendly and it became apparent that it was definitely the right place for her to live out the remainder of her life.
Staff have always kept me informed and involved me in any decision making regarding what is best for mum and now that she has some of her 'bits and pieces' and her chair from home in her room she is really happy.

How likely would you be to recommend The Cedars? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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