The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT
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9.8 45 Reviews
  • The Cedars, Crewe
The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly pass through the home to visit residents and there is a family feel between residents and the care team, who are well established and have worked in the home for many years. The home is set within beautiful grounds and has well established gardens for residents’ enjoyment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nicola Gallimore (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)

The Cedars Reviews (45)

9.8

The Cedars has a Review Score of 9.8 (9.849) out of 10, based on 16 reviews in the last 2 years.
Over all time The Cedars has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to The Cedars
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Total of 45, showing 1-20
Review from H S (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident for 2 weeks post operative care. Nursing care was exemplary. All staff were kind and considerate and always made any visitors feel very welcome. Management are efficient and this is evident within the home. The atmosphere is relaxed and welcoming. Would like to say how grateful we all are as
a family to the Cedars staff team.
Reply from Nicky Gallimore, Home Manager at The Cedars

We're glad to hear your experience at The Cedars was a positive one. I will be sure to pass on your kind words to the rest of the team.

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Review from Joanne B (Daughter of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted The Cedars after my Mum had a fall and was admitted to hospital, and to request if there was availability for Mum to be discharged to the home which is in Mum's home village. The nurse attended the hospital straightaway and confirmed that she could, when ready be discharged. I was able to
view a couple of rooms beforehand and access the room I chose for Mum so it was ready with her personal stuff on discharge. Sadly my Mum was only resident there for about 6 weeks before passing, but during that time everyone at The Cedars was lovely to Mum and looked after all her needs. They arranged transport for a hospital visit and kept my sister & I fully updated on how Mum was doing, changes to medication etc. During her last few days the staff were a comfort to Mum, spending time sitting with her and when we visited they would talk to us about how she was doing. After Mum had passed, when we went to her room a few days later they had left a lovely poem and white rose on her pillow.
Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for your touching review. We're honoured to have cared for your mum at The Cedars. Our team is committed to providing compassionate, person-centred care, and we're glad to know our support brought comfort to your family.

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Review from N S (Niece of Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has really enjoyed her stay at The Cedars and has been well looked after and very happy here. Thanks to all of the staff.
Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for your kind words. We're so pleased to hear your auntie has enjoyed her stay at The Cedars and felt well cared for. Your appreciation means a lot to our dedicated team.

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Review from Philip B (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent services with all the staff
Mum was happy there up till the end.
Thes staff looked havter mum for 3 year's. I would like to thank all the staff that helped mun at the end.
Meny Thanks
Reply from Nicky Gallimore, Home Manager at The Cedars

We appreciate your kind words. It was a pleasure to care for your mum. I will pass on your feedback to the rest of the team.

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Review from F Y (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved a few months ago to The Cedars and we have been very impressed with the quality of care shown to him. The home is very clean and to a high standard of maintenance, he always says the meals he has are excellent. The staff and management are most welcoming and attentive and keep us informed
of any issues or needs he may have.
Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for your lovely feedback. We're so pleased to hear that your father is happy at The Cedars and that you're impressed with the care, environment, and communication. Your kind words mean a lot to our team.

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Review from F G (Daughter-in-law of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Ceders is a truly amazing place. The care, support and kindness is exceptional.
When we visit the staff are friendly and kind and it is clear to see the level of care is to a very high standard. Questions are answered and if we need any help or advice we are listened to.
So glad our family member
is in such a great place. Thank you.
Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied. I will pass your feedback on to the home team.

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Review from Jane T (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the home. My mum didn't want to go into a home but now she loves her little 'flat'. The staff are all amazing and look after her so well. Recently I have been going in for a day to make Xmas cards and everyone seems very caring and friendly. The residents who make the cards with
me seem to enjoy themselves.
Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your feedback we are very pleased to hear your mum is happy at The Cedars. I will pass on your kind words to the rest of the team.

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Review from J S (Sister of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law has been at The Cedars for over 4 years. She is very happy there. Their care is exceptional, could not ask for better, and they look after her every need. Everyone deserves a medal, very happy place to live, well done everyone.
Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied with your tailored care. I will pass your feedback on to the home team.

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Review from J C (Niece of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has never been so happy. It is a joy to see her smiling and engaged and joining in with the activities. The staff are awesome. Outstanding care. Family are informed and get involved. Staff are caring and responsive. Clean and welcoming environment.
Reply from Nicky Gallimore, Home Manager at The Cedars

We are really pleased to hear your aunt is settling in well. Thank you for your positive feedback and I will be sure to pass on the message to the rest of the team.

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Review from A S (Daughter-in-law of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would just like to say how 'homely' friendly The Cedars is. Welcomed, the whole stay was enjoyable and care was excellent. Thank you and can happily recommend The Cedars. The staff are all very friendly and helpful.
Reply from Nicky Gallimore, Home Manager at The Cedars

We are really happy to hear you enjoyed your stay with us. I will be sure to pass on your kind words to the rest of the team.

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Review from J M (Son-in-law of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressed by the degree of care, especially in 'end-of-life'.
Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for sharing your experience with us. Kind regards.

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Review from H W (Granddaughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Warm welcome and homely environment. Very accommodating and understanding of residents' needs. Nothing is too much trouble.
Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your kind review. We will ensure it is passed on to the team.

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Review from Shelley B (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at The Cedars for over a year before she sadly passed away, and I can't thank the staff at The Cedars enough for the outstanding care Mum had. I visited Mum most weeks and often sat with Mum and the other residents.
The staff are all passionate, caring and happy in their job.
The Cedars
is homely, one big family and I loved visiting.
They always made me feel welcome, and nothing was too much trouble.
They do activities every day and have singers or entertainers in every week.
They also do a lot of arts and crafts.
Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your kind review. It was a pleasure to care for your mum, and I will make sure to pass your lovely words on to the rest of the team.

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Review from Molly F (Daughter-in-law of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout my mother-in-law's four weeks of respite care, we were very impressed with the exceptional friendliness and helpfulness of all staff across the entire care home. Everyone seemed genuinely happy in their job and to care with love. Staff were very attentive at all times and took the time to
engage with my mother-in-law, encouraging her to join in with the community as much as she was able. She enjoyed the company of both staff and the other residents, who were very friendly and supportive, and particularly enjoyed the dance performance. All staff were ready to listen to relatives and adapted her menu to her needs to support her to eat safely. Staff were helpful and informative, working with relatives to ensure that my mother-in-law was safe and as happy as possible and liaising with the GP to pass on any health concerns. Every one of the Cedars staff is amazing, their hard work, dedication and care make all the difference and are very much appreciated.
Reply from Nicky Gallimore, Home Manager at The Cedars

We thank you for your feedback and we are pleased to hear your experience with The Cedars was positive. I will pass on your feedback to the rest of the team.

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Review from Linda A (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Cedars have provided a very good service to not only my mother but the family. They have met her needs totally until recently when my mum has needed to move to a nursing home. My mum has been treated really well by all the staff who complete their role professionally but most of all are friendly
and approachable. We have always been consulted with regard to care planning and involvement of other agencies. As her needs have changed the manager has always discussed matters with us. We are sorry my mum couldn't stay.
Reply from Rahi Joshi, Marketing Associate at The Cedars

We are deeply touched by your appreciation for the care and support your mum receives at The Cedars. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with her care.
Kind regards

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Review from Karen S (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was in The Cedars for 18 months. She was well and truly cared for and looked after. She always referred to the home as the hotel that does all of her food washing and ironing. She loved to dance even though she wasn't very mobile but would always get up with her walker at the first sign of music
playing.


We would highly recommend The Cedars as a care home for your loved ones. You are always made to feel welcome when you go to visit by both carers and other residents who also like to engage in conversation and activities with you.

Reply from Nicky Gallimore, Home Manager at The Cedars

We would like to thank you for your kind words and we are pleased to know both you and your mum were happy at The Cedars. I will be sure to pass on your kind words to the rest of our team. I wish you and your family all the best for the future.

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Review from Marjorie M (Respite Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived I was quite ill. The service I received from when I arrived to the day I left was outstanding. It felt like I was part of a big family, from the carers, other staff and the people I met who were like myself. I feel like I have made friends there. I will never forget my time at The Cedars.
Reply from Nicky Gallimore, Home Manager at The Cedars

We are so pleased you enjoyed your stay with us, it was a pleasure to care for you during your time here. I would like to wish you and your family all the best for the future. I will pass on your feedback to the rest of the team.

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Review from Paul R (Nephew of Resident) published on 22 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with the care my uncle received whilst at the Cedars. The management and the team were excellent and kept us informed at all times. They were very efficient with all aspects of admin and communication and helped us re-home my uncle when it became clear he needed more one-to-one care.
I would certainly recommend this home. It is clear that everything is effectively run.
Reply from Nicky Gallimore, Home Manager at The Cedars

We are delighted to hear you had a positive experience with The Cedars and I would like to wish you and your uncle all the very best for the future.
I will pass on your feedback to the team.

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Review from Jayne F (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank all staff for packing my mum's stuff up, unfortunately, she had to go into a nursing care home from residential so she had to leave due to hospital recommendation so she is sad to leave. I had to empty her room today but when I got there the staff had emptied her room all
neat and tidy and moved it all downstairs, I could not believe the work they did as Mum has a lot of stuff really, all we had to do was put it in the car. I also want to say the staff have really looked after my mum during her stay there and she and I are sad to go but that’s life. All staff go one mile higher to help you in situations that arise I can not fault them, they have been fantastic and really cared for my mum during her stay there. All staff are a credit to the company, highly recommend, all of them all deserve credit. Thanks a million, today for your kind help, being unwell myself, I struggle to lift but The Cedars Care Home did all the hard work.
Reply from Nicky Gallimore, Home Manager at The Cedars

We wish you and your mum all the best for the future and we really hope she makes a full recovery! It was a pleasure to care for your mum and she will be greatly missed by both residents and staff. Thank you for taking the time to leave us some feedback, I will definitely pass your kind words on to the rest of the team!

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Review from Brenda W (Respite Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having broken my leg at the age of 87 years, I decided to apply for two-week respite care at The Cedars Care Home. I was made extremely welcome on admission, having been previously assessed. I cannot speak highly enough of the care I was given by a well-organised team of staff who were extremely competent
in the treatment I received with the management of a wound caused at the time of the break. The home was efficiently managed - including the safety of all the residents. Impressed that staff had the opportunity to enhance their training with NVQs etc.
Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied with your tailored care. I will pass your feedback on to the home team.
Kind regards.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for The Cedars is calculated as follows: ( (160 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Cedars is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Nicola Gallimore

Job Title: Registered Manager Joined: 2007

I started working at The Cedars in 2007 where I have worked in several different roles.

In 2018 I became the registered manager of the home.

Frequently Asked Questions about The Cedars

What types of Care is The Cedars registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cedars have?

There are 27 Single Rooms.

What are the Facilities & Services at The Cedars?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cedars to the centre of Crewe?

7.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cedars to verify any information. View our terms and conditions. The Cedars has an Enhanced Service - more info.