The Cedars

Our mum was in The Cedars for 18 months. She was well and truly cared for and looked after. She always referred to the home as the hotel that does all of her food washing and ironing. She loved to dance even though she wasn't very mobile but would always get up with her walker at the first sign of music playing.

We would highly recommend The Cedars as a care home for your loved ones. You are always made to feel welcome when you go to visit by both carers and other residents who also like to engage in conversation and activities with you.

When I arrived I was quite ill. The service I received from when I arrived to the day I left was outstanding. It felt like I was part of a big family, from the carers, other staff and the people I met who were like myself. I feel like I have made friends there. I will never forget my time at The Cedars.

We were very happy with the care my uncle received whilst at the Cedars. The management and the team were excellent and kept us informed at all times. They were very efficient with all aspects of admin and communication and helped us re-home my uncle when it became clear he needed more one-to-one care. I would certainly recommend this home. It is clear that everything is effectively run.

I would just like to thank all staff for packing my mum's stuff up, unfortunately, she had to go into a nursing care home from residential so she had to leave due to hospital recommendation so she is sad to leave. I had to empty her room today but when I got there the staff had emptied her room all neat and tidy and moved it all downstairs, I could not believe the work they did as Mum has a lot of stuff really, all we had to do was put it in the car. I also want to say the staff have really looked after my mum during her stay there and she and I are sad to go but that’s life. All staff go one mile higher to help you in situations that arise I can not fault them, they have been fantastic and really cared for my mum during her stay there. All staff are a credit to the company, highly recommend, all of them all deserve credit. Thanks a million, today for your kind help, being unwell myself, I struggle to lift but The Cedars Care Home did all the hard work.

Having broken my leg at the age of 87 years, I decided to apply for two-week respite care at The Cedars Care Home. I was made extremely welcome on admission, having been previously assessed. I cannot speak highly enough of the care I was given by a well-organised team of staff who were extremely competent in the treatment I received with the management of a wound caused at the time of the break. The home was efficiently managed - including the safety of all the residents. Impressed that staff had the opportunity to enhance their training with NVQs etc.

I would highly recommend The Cedars. My aunt has been very happy since moving in. The staff are very caring, kind and helpful and always have a smile and time to spend with residents and visitors. The residents are treated with dignity and respect. There are regular activities, such as bingo and quizzes and singers come in to perform, which is well received. The Cedars is like a home from home; it is always warm and the home-cooked food is very good and enjoyed by all.

All the family were given access to a sitting room and given tea, coffee and sandwiches. A lovely touch. Thank you.

All staff were friendly, helpful, caring and understanding. The Cedars is a very welcoming and homely place, unfortunately, Dad needed more care and had to be moved. We were very happy with him there and had no complaints whatsoever.

My 95yr old mother was placed at The Cedars whilst waiting for social care at home. She was severely sight impaired and had fluctuating levels of mobility which the care staff managed really well. She was made very welcome as were we, the family when visiting. Within weeks of placement, Mum's health deteriorated substantially. Staff were quick to act calling on support from health professionals when appropriate. Sadly, just as Mum was settling down at The Cedars she was taken into hospital for intense investigations but sadly passed away. We are grateful for the level of care and management at The Cedars and highly recommend it.

If I go over the weekend it is a lot worse as staff are very limited, 15 min average just to get inside.

Mum went into The Cedars just prior to her 92nd birthday due to her becoming less mobile, though her mind remained sharp. Despite having to isolate due to Covid restrictions, she settled well and soon had a good rapport with the staff who would spend time talking to her. It was reassuring that she was local and being cared for. Despite the occasional setback or difficulty, the overall experience was comforting due to the caring nature of those looking after Mum for fifteen months until her passing away.

The amazing staff treated my uncle with dignity and great kindness. My uncle was always happy whenever my mother and I visited him.

My aunt had been a resident at the home for almost twelve months. From the moment she arrived and until she left, she was treated with the utmost respect, dignity and compassion. The level of care was excellent and could not be faulted throughout her stay. The staff went above and beyond on a number of occasions to help keep her calm and contented, and on one occasion, a member of staff even went to the trouble of buying her the favourite face cream she used and refused to take any payment for it. Just one example of human kindness at its best. My wife and I would like to thank all the staff for their professionalism, and above all, the kindness shown to our aunt.

Due to Covid-19 restrictions, we were unable to enter the facilities but all our dealings with staff were very positive. Always friendly and helpful.

Being a single man and having lived on his own all his life, moving into the Cedars gave my Uncle the care and companionship he needed in his later life. He was well looked after and received good medical attention when necessary. The staff were always very friendly and the care home kept very bright and clean. My Uncle was very happy during his last three years.

I cannot praise the Cedars enough for all their hard work in caring for my Dad over the last few months. Particularly last month when sadly his health deteriorated. Staff was always attentive and caring and Dad was always clean and tidy (as all residents were). He loved the mealtimes and always commented to me how great the food is. Staff all deserve medals. Thanks for making Dad's last few months enjoyable.

Lack of car parking facilities on site for disabled relatives wishing to visit.

My dad moved to The Cedars in October 2019 and from the very beginning, we were so impressed with the care and friendliness of the staff. Nothing was ever too much trouble and there was always staff wandering through the lounge, stopping to chat with the residents. My dad was treated with love and respect as if he was their family member. He enjoyed the great variety of meals and looked forward to tea and biscuits. We felt relief that having lived alone and struggled, he was now safe and secure 24 hours a day. When my dad became ill, the compassion of the staff to him and us was amazing. We would highly recommend The Cedars and have nothing but excellent praise for the wonderful team. Our only regret is, my dad didn't move there sooner.

Mum received lots of TLC during 10 months at The Cedars. The staff are warm, caring, cheerful and professional. The home is clean and bright - the lift could do with replacing.

I have seen in mum the benefit of the level of care and support that she is given at The Cedars. The atmosphere is welcoming and friendly and I would be more than happy to recommend the home to anyone who requires their services.