Parklands, Stockport, Cheshire
Parklands, Stockport, Cheshire
Parklands, Stockport, Cheshire

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain their independence and skills. The home also has a varied activities programme, designed to reflect the interests of residents.

Services include 24 hour care, respite care and day care.

Group: Minster Care Group

Person in charge: Catherine Brown (Home Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability

Admission Information: Ages 55+.

Single Rooms: 40

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Parklands: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Parklands has a Review Score of 7.8 (7.782)

The Review Score of 7.8 (maximum of 10) for Parklands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Parklands in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Parklands is calculated as follows: ( (76 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Parklands is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parklands?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parklands

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • Mother-in-law of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

My grandmother is currently in Parklands and I cannot fault the level of care and attention she has received. We would recommend this home to anyone looking for somewhere with a homely feel with amazing, friendly staff.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After visiting my mother in Poynton I can clearly see that everyone really cares about all the residents. My mother has had trouble remembering her room when I asked her why " all the doors are white and look the same" one of the cares suggested we put a picture on the door so we put her dog on the front of the door, now mum knows her room or flat as she calls it. I would like to thank all the staff and manager who has taken a lot of interested in helping my mother get settled. The home is very clean the food seems to be good although mum did care for the fish in batter on the Fridays so now they give mum the fish in sauce, five star service! Many thanks to everyone for taking time to visit with my mother and chat with her. You are all so very kind! Thank you again

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very clean!! Most helpful very friendly caring nature. Excellent job from all the carers and staff at Parklands. We are delighted to see our mother getting settled. Keep up the good work and thank you.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff friendly and courteous, nothing was too much. There's a sense of real caring from the manager down to the lowest carer.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Catherine Brown, Home Manager at Parklands responded to this review on 10 Nov 2016:

Thank you for this lovely feedback. I will ensure it is passed on to the team, and I'm sure they'll be touched that you've taken the time to post this.

My mother lived at Parklands for 18 months before her recent death. The staff are excellent and cared for my mother excellently. The quality of care is excellent and shines through all their actions - this is the most important thing and always should be. The staff also extended the care to her family and we are very grateful for this. I really appreciate how all residents, including my Mum, were treated as individuals and respected. The whole staff team work exceptionally well together and do a great job. The food is good and prepared on the premises and individual dietary needs are taken into account appropriate. The social activities are good and all residents are encouraged to take part and supported.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Catherine Brown, Home Manager at Parklands responded to this review on 09 Nov 2016:

Thank you very much for this lovely feedback, which means a great deal to our team. It was a privilege to care for your mother and it is reassuring for us to know that both she and the wider family felt well supported while she was with us.

Over the last six months. Parklands is conveniently situated. Nicely furnished and allowing own furniture. Management were approachable and very pleasant. Staff were kind and caring and attentive seeing to the requirements of individuals. (Also laundry is taken care of) Dressing them with own styled clothes and advise them. Meals are ok. Medical arrangements with the local GP is very good. On occasions, I think staffing could be better they sometimes appear pushed! Overall the care was excellent wonderful staff at Parklands. Sad to move my mother on but she needs nursing care, it's a shame Parklands is only a care home and not nursing. I must also mention the maintenance man as he was absolutely amazing. He is certainly an asset to Parklands.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Catherine Brown, Home Manager at Parklands responded to this review on 09 Nov 2016:

Thank you for taking the time to provide us with this positive feedback about the dedication of our staff team. We are delighted to hear your mother felt well supported at Parklands and hope she will settle well in her new setting.

My aunt is treated with respect and dignity. She enjoys the food provided and speaks well of the care given. A variety of activities are provided, but she chooses to sit quietly and participates in very few. Fortunately, she has several visitors who help to improve the quality of her life. The staff are generally pleasant and supportive, providing information when required.

How likely would you be to recommend Parklands? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Catherine Brown, Home Manager at Parklands responded to this review on 09 Nov 2016:

Thank you for taking the time to provide us with this feedback. Respect and dignity are fundamental values for our staff team and we appreciate knowing that this has been your aunt's experience with us. It is a privilege to support her here at Parklands.

My mum has just spent 5 nights in Parklands. All the staff were lovely and went out of their way to make her feel at home. Nothing was too much trouble, they do a fantastic job and I give them praise for what they do. I was welcome to call in any time and stay as long as I wanted, trying to avoid meal times as they are a busy and social time for residents and staff. Her room was very clean and comfortable and there was daily activities, which she joined in with. It was lovely for me to have my mum so close and I hope she will be able to stay for future respite :)

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Catherine Brown, Home Manager at Parklands responded to this review on 15 Apr 2016:

Thank you very much for this lovely review. We are delighted to hear that your mum's stay with us was so positive and your feedback will mean a great deal to our staff. We hope to welcome your mum back in the future!

My mother has been living at Parklands since October 2015. Her room is always clean and tidy as is the rest of the home. The staff have been very kind to her and made sure a doctor has been called when necessary.

How likely would you be to recommend Parklands? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Catherine Brown, Home Manager at Parklands responded to this review on 07 Mar 2016:

Thank you very much for taking the time to provide this feedback, which means a lot to our staff. We are delighted to hear that you and your mother feel positively about her life at Parklands. We are pleased to be able to support her.

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