Parklands

Park Lane, Poynton, Stockport SK12 1RB
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9.2 26 Reviews
  • Parklands, Stockport
Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain their independence and skills. The home also has a varied activities programme, designed to reflect the interests of residents.

Services include 24 hour care, respite care and day care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300

These prices are only a guideline, please contact Parklands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rebecca Abrahams (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (1)

Parklands Reviews (26)

9.2

Parklands has a Review Score of 9.2 (9.217) out of 10, based on 9 reviews in the last 2 years.
Over all time Parklands has 26 reviews.

Overall Experience
  • 20
  • 3
  • 2
  • 0
  • 1
Date Published
  • 26
  • 1
  • 1
  • 9
  • 17
Reviewer Connection to Parklands
  • 12
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Douglas H (Son of Resident) published on 10 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff friendly and courteous, nothing was too much. There's a sense of real caring from the manager down to the lowest carer.
Reply from Catherine Brown, Home Manager at Parklands

Thank you for this lovely feedback. I will ensure it is passed on to the team, and I'm sure they'll be touched that you've taken the time to post this.

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Review from Dorothy E (Daughter of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived at Parklands for 18 months before her recent death. The staff are excellent and cared for my mother excellently. The quality of care is excellent and shines through all their actions - this is the most important thing and always should be. The staff also extended the care to her family
and we are very grateful for this. I really appreciate how all residents, including my Mum, were treated as individuals and respected. The whole staff team work exceptionally well together and do a great job. The food is good and prepared on the premises and individual dietary needs are taken into account appropriate. The social activities are good and all residents are encouraged to take part and supported.
Reply from Catherine Brown, Home Manager at Parklands

Thank you very much for this lovely feedback, which means a great deal to our team. It was a privilege to care for your mother and it is reassuring for us to know that both she and the wider family felt well supported while she was with us.

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Review from Peter F (Son of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last six months. Parklands is conveniently situated. Nicely furnished and allowing own furniture. Management were approachable and very pleasant. Staff were kind and caring and attentive seeing to the requirements of individuals. (Also laundry is taken care of) Dressing them with own styled
clothes and advise them. Meals are ok. Medical arrangements with the local GP is very good. On occasions, I think staffing could be better they sometimes appear pushed! Overall the care was excellent wonderful staff at Parklands. Sad to move my mother on but she needs nursing care, it's a shame Parklands is only a care home and not nursing. I must also mention the maintenance man as he was absolutely amazing. He is certainly an asset to Parklands.
Reply from Catherine Brown, Home Manager at Parklands

Thank you for taking the time to provide us with this positive feedback about the dedication of our staff team. We are delighted to hear your mother felt well supported at Parklands and hope she will settle well in her new setting.

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Review from Don B (Nephew of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt is treated with respect and dignity. She enjoys the food provided and speaks well of the care given. A variety of activities are provided, but she chooses to sit quietly and participates in very few. Fortunately, she has several visitors who help to improve the quality of her life. The staff
are generally pleasant and supportive, providing information when required.
Reply from Catherine Brown, Home Manager at Parklands

Thank you for taking the time to provide us with this feedback. Respect and dignity are fundamental values for our staff team and we appreciate knowing that this has been your aunt's experience with us. It is a privilege to support her here at Parklands.

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Review from Diane G (Daughter of Resident) published on 15 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent 5 nights in Parklands. All the staff were lovely and went out of their way to make her feel at home. Nothing was too much trouble, they do a fantastic job and I give them praise for what they do. I was welcome to call in any time and stay as long as I wanted, trying to avoid meal
times as they are a busy and social time for residents and staff. Her room was very clean and comfortable and there was daily activities, which she joined in with. It was lovely for me to have my mum so close and I hope she will be able to stay for future respite :)
Reply from Catherine Brown, Home Manager at Parklands

Thank you very much for this lovely review. We are delighted to hear that your mum's stay with us was so positive and your feedback will mean a great deal to our staff. We hope to welcome your mum back in the future!

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Review from Linda S (Daughter of Resident) published on 8 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Parklands since October 2015. Her room is always clean and tidy as is the rest of the home. The staff have been very kind to her and made sure a doctor has been called when necessary.
Reply from Catherine Brown, Home Manager at Parklands

Thank you very much for taking the time to provide this feedback, which means a lot to our staff. We are delighted to hear that you and your mother feel positively about her life at Parklands. We are pleased to be able to support her.

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Current Review Score: 9.2 (9.217)

Overview of Review Score

The Review Score of 9.2 (9.217) out of 10 for Parklands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for Parklands is calculated as follows: ( (65 Excellents x 5) + (31 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 108 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Parklands is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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