Leycester House

From coming into the entrance hall, it was hard to imagine the feeling I had, but the staff here are very special people. They all look after the people residents here, nothing is too much trouble and that goes from the staff at the bottom to the staff at the top. I told the manager she should be very proud of all her staff. Keep up the good work! I'd come and stay at this hotel any time!

Mum is very settled in Leycester House in Mobberly the family have peace of mind knowing how well looked after and safe mum is. The team always go above and beyond and nothing is ever too much trouble. The chief provides quality produce and a good weekly menu, the activities are varied and the rooms are clean and fresh it is always a pleasure to pop in and see everyone. Thank you!

Following my career as operations manager for a private medical company, I scrutinise the facilities from a safe and compliant view. Leycester House is excellent in cleanliness, safety, customer focused and caring. From mums experience, she would have valued more entertainment and activities. Bedrooms could do with an up-grade, other wise all good. Staff excellent, both caring and administrators.

Mum has been a resident at Leycester House since June/July and has settled in well and is very well looked after. All the staff are brilliant and nothing is too much trouble. They have helped with medical appointments and prep and have also really helped when mum has been distressed due to ongoing health issues. I cannot fault the place or the staff. We're very lucky to have found this care home for mum.

The care home staff are very welcome. The care given is very good. Nice no strict rules like going to bed. Very clean freshly cooked food. Just seemed short staffed a lot if pressure on staff. We did not know what activities offered shame something not in the rooms to tell you. My mum did not like calling staff as knew busy so did not go in lounge stayed in her room after meals. Everyone very kind and helpful.

I was looked after well.

My mother spent 4 weeks at Leycester House recovering from a fall. The staff were all caring and helpful and made my mother's stay as pleasant as it could be. The occupational therapist, social worker and physiotherapist were wonderful. Everyone was supportive and really encouraged my mother to get back on her feet. Thank you,

The care mum received was kind and considerate with very friendly and helpful staff. The home itself was very clean and tidy. Mum enjoyed the activities.

I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I cannot speak too highly of my stay.

Overall, a massive change to other places we have looked at where staff seem to be detached and just performing a job - at Leycester House they really do care.

My stay at Leycester House was made very happy by all the staff who cared for me very well. The food was very good and the activities were plenty at very enjoyable, always something to look forward to every day.

All I can do is thank everyone for looking after me whilst I was with you. I have never been a patient before, and having been in other nursing homes as a family carer for my mother and father-in-law and my parents, I saw a few places where I refused to let them go there. Thank you everyone. I am at home and doing okay. Alone. Not easy. But coping.

In the eight days and sleepovers in between the hospital and recovering to walk around again this interim care home was ideal for my needs, as I had been in bed for four full weeks and not walking around at all. The good food and care given to me was excellent and although I missed TV/radio and my daily papers staff there wonderful to me and the food was excellent.

It is very well organised. Some of the staff should not work as a carer. It also needs modernising. In the room I was in the wash basin taps were dripping all the time. It was very clean.

Very pleasant welcome. Mam sat in a chair waiting for bingo. They try and do something different each day. To keep people aware. Afterwards we went back into Mam's room. She has a comfy chair and a stool for her legs. Then the tea trolley came round and we had tea and biscuits. Had a chat about Mam on the way out, very happy.

My mother has been here for quite a while and is very happy (she is ninety-eight). All the staff are very helpful and caring. There are plenty of activities for my mum to join in. She has three meals a day and a tea trolley comes round often during the day. Me and my family are very happy with the care and attention my mum receives.

I recently spent a few weeks in Leycester House for intermediate care. The care and kindness received were excellent. Nothing is too much trouble.

Whilst being a resident at Leycester House I have found the care to be very good. All my needs are cared for in a very professional way. While I've been here I haven't met one member of staff who I could take a dislike to.

I am not one for writing reviews, but I was pleasantly surprised with my welcome to Leycester House and everybody I met, staff and fellow residents, I got on with very well. If I have to return to care in the future, I would certainly ask to be placed at Leycester House.

Whilst in hospital needing six weeks of bed rest I was offered a room in Leycester House Care Home Mobberley as a 'step down' provider for four weeks. the room was small but clean and cosy with everything I needed, provided, for example, comfortable bed, adequate storage and washbasin, and TV and well fed. Towels and linen were changed daily and personal laundry done for me. Though the building and fitments were not luxurious they were well maintained and perfectly adequate.

The jewel in the crown was the staff. despite the problems caused by covid the necessary absences of visitor, hairdresser, staff isolating at home, new residents confided to their room causing extra work, etc, the staff were cheerful, warm, and friendly, thoughtful and considerate professionals who went the extra mile. Typified by the off-duty staff living locally appearing in uniform voluntarily on Xmas morning to help to serve and celebrate the resident's Christmas Dinner.