Leycester House

I had very good care during my short stay there.

Dad was very happy in this home and commented on the kindness and cheerfulness of the staff "Always with a smile". He also commented the food was very good. Due to COVID-19 I never set foot in the home so can't comment on that, but was always satisfied with hoe the phone calls, Zoom etc was handled during a very difficult time.

I was treated well with very kind staff.

Staff were supportive and helpful. I felt they wanted me to get over my physical problems and they did.

The trained staff were very good with me. I had to remind some staff about the care I needed.

When it became obvious that she would not be able to live independently in her own home, she was offered a permanent residential place. We were both very pleased as she likes the home, staff and feels safe here. I am confident that the staff can cater to her individual needs in a very caring setting.

I was taken to Leycester House from hospital after having a bad fall and fracturing badly my left wrist, I have already other health and mobility problems. I was treated so well and made so welcome by all the lovely staff, they couldn't do enough for me despite having lots of other residents to see to. Made my stay there so very pleasant and I was soon getting my confidence back. Many, many thank to these wonderful people, and the food'well', was delicious, always lots of choices. Thank you all at Leycester House.

Certain areas and carpets could do with an update and paint on the walls. Maybe make it a little more modern.

Excellent care.

The staff could not have been more considerate and helpful, nothing was too much trouble to them.

Couldn't ask for better.

Cannot fault carers or food, both excellent. Staff gave me support whilst letting me do as much as I could, I think that got me home early. Activities were fun with a lot of laughs.

Again my sincerest thanks to all of the staff and the physiotherapist for all their help and kindness.

My Mother spent some weeks in the care home after a hospital stay. The home was excellent. The care was superb. The staff were brilliant - I was absolutely ecstatic with the way my Mother was cared for. I could not have asked for better.

Only thing negative is that it could do with updating but the main thing is they really do care about the residents which makes up for it being older.

My 92 yr old mother was admitted for 3 weeks after a spell in hospital to regain strength, weight and mobility. The staff were professional and kind. Many live locally so had worked there for some time. The quality of food provided by the chef and team was excellent and all staff quickly tailored her meals to ensure she was not over faced. The intermediate care team visited regularly and Mum made great progress and returned to her own home. The layout is very good, especially upstairs and the rooms vary but all are bright and clean. The only reason we would not have rated even higher than we have was due to issues with the ageing plumbing. There are no en-suite rooms just commodes in each room Although there are adequate toilets around the home a number were out of order - some for several days. This put their cleaning under pressure and did cause issues at times. I am sure the excellent management are on to this and I would then highly recommend Leycester House and its staff.

The staff are the most important ingredient and the staff at Leycester House rose to what was expected of them.

The care given in the home was excellent and all the staff were very hard working and dedicated. They made such a difference to my mum and she really improved her mobility and general wellbeing whilst in their care. The only improvement would be as regards to bathrooms which lacked showers and could do with some modernisation. I would have no hesitation in recommending Leycester House.

I am very happy as a resident in Leycester House. The staff are caring, kind and attentive. They meet my needs and are flexible. My room is well maintained, regularly cleaned and cheerful. The food is home cooked and tasty, the menus are varied. Facilities are adequate and although there are no en-suite bedrooms, there are plenty of toilets in easy reach. I am here as a temporary resident due to a food operation so hope to go home soon. However, I have no hesitation in recommending this care home to others.

Have been looked after really well in my 2 weeks respite stay.

I would highly recommend Leycester House. The staff were amazing and nothing was too much trouble. The daily activities were very well organised and the food was excellent. I cannot recommend the care home highly enough. First Class.