Station Road, Penketh, Warrington WA5 2UG
Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence.
An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal care plans are regularly updated to suit requirements.
The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Group: Minster Care Group
Person in charge: Helen Crowshaw (Manager)
Local Authority / Social Services: Warrington Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Hearing Impairment & Deafness • Speech Impairment • Visual Impairment
Admission Information: Ages 64+.
Single Rooms: 60
Shared Rooms: 0
Rooms with ensuite WC: 60
Weekly Charges Guide: Personal Care Single £442 – £510 , Personal Care Shared (per person) £442 – £510 (These prices are only a guideline, please contact Three Elms to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Three Elms: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Three Elms has a Review Score of 4.8 (4.750)
The Review Score of 4.8 (maximum of 10) for Three Elms is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Three Elms in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Three Elms is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Three Elms is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 0 Reviews ÷ 12 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Andrea H (Daughter of Resident) on Tuesday 29 September 2015. Relates to September 2015.
My mother has been a resident at Three Elms for about three years. She has dementia which means she sometimes may get a little confused. If you asked her she would tell you that she loves living there and the staff and other residents are lovely. As her daughter I am relieved to know that she is safe and well cared for. The home is clean and tidy and the food always looks nice and the residents always seem to be getting served cups of tea/coffee and biscuits. It has a real homely feel. They do a good range of activities including bingo, going out to lunch, also they have entertainers coming in because not all of the residents are able enough to go out. I am very thankful to all the staff who look after my dear mum.
How likely would you be to recommend Three Elms? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
Helen Crowshaw, Manager at Three Elms responded to this review on 29 Sep 2015:
Thank You for your lovely comments.