Wealstone Lane, Upton, Chester CH2 1HB
Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced team work at the home, working hard to promote residents' wellbeing and quality of life.
24 hour residential and dementia care are provided at the home, as well as respite and day care services.
Group: Minster Care Group
Person in charge: Joy White (Home Manager)
Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 55+.
Single Rooms: 42
Rooms with ensuite WC: 7
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Wealstone: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Wealstone has a Review Score of 6.1 (6.143)
The Review Score of 6.1 (maximum of 10) for Wealstone is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Wealstone in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Wealstone is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.56 Points relating to the number of positive Reviews for Wealstone is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119 , then divided by 2 = 0.060
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Alan S (Son of Resident) on Wednesday 6 July 2016. Relates to June 2016.
My mother has lived at Wealstone over a number of years and she has been extremely happy there. She has met numerous friends and some as far back as her school days, this helped as they had lots of things in common.
The staff have been exceptional, particularly over the last few months when mum was not able to look after herself, nothing was ever too much trouble. The staff were not only mums support care but they were her friends and she always saw them that way, constantly monitoring her when she couldn't leave her room and also installing room alerts due to falling periods.
A special bed was made available for her and puréed food provided to improve her comfort, sadly we lost mum earlier than month and as gratitude to Wealstone mums funeral started at Wealstone to allow staff, friends and residents to pay there respects.
In conclusion I would recommend this home, the staff are brilliant and the level of care and attention is excellent. Thank you for looking after Mum !!
How likely would you be to recommend Wealstone? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Joy White, Home Manager at Wealstone responded to this review on 07 Jul 2016:
Thank you so much for these kind words. It was a privilege to be able to support your mother with us at Wealstone, and it will mean the world to our team to read your lovely comments. We really appreciate you taking the time to write.