Wealstone

Wealstone Lane, Upton, Chester CH2 1HB
Review Us
9.7 47 Reviews
  • Wealstone, Chester
Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced team work at the home, working hard to promote residents' wellbeing and quality of life.

24 hour residential and dementia care are provided at the home, as well as respite and day care services.

Care Provided by Wealstone

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250
The price(s) shown are provided by the care home. Contact Wealstone for full pricing details and T&Cs.

Contact Wealstone to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wealstone to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ian Grindley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997
  • Number of floors: 1

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (9)
9.7

Wealstone has a Review Score of 9.7 (9.719) out of 10, based on 19 reviews in the last 2 years.
Over all time Wealstone has 47 reviews.

Overall Experience
  • 39
  • 6
  • 2
  • 0
  • 0
Date Published
  • 47
  • 10
  • 18
  • 19
  • 28
Reviewer Connection to Wealstone
  • 17
  • 9
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from S K (Son of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent. My mother is well looked after and is very settled here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Son of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with all aspects of the care and support from Wealstone.
Staff are excellent - friendly, efficient and caring.
Reply from Amanda Parker, Manager at WealstoneThank you for taking the time to write a review for us, it is greatly appreciated. Kind Regards,
Amanda.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Francine E (Niece of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty has learning disabilities and is blind. I cannot state enough how well she has been looked after during COVID. We as a family feel well informed and that she is getting the highest standard of care. The staff at Wealstone feel like a second family and the care she has received is second to
none.
Reply from Amanda Parker, Manager at WealstoneMany thanks for your review - it means a lot to myself as the new manager and the team when we receive positive feedback. I will share your lovely review with the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nathan K (Grandson of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I and my family could not recommend the staff and service at Wealstone enough. Nothing is too much trouble for them, and we have never seen my Nan so happy as she is from the day she was brought to Wealstone.
Reply from Amanda Parker, Manager at WealstoneThank you for your lovely comments in regards to the staff and the service at Wealstone, they are greatly appreciated by all the team at Wealstone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo C (Daughter of Resident) published on 13 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum moved into Wealstone Care Home full time in February '20, which was shortly followed by lockdown. Although a difficult decision for us to make as a family at the time, we feel she's been in the best and safest place. The staff have been wonderful and caring during the last few months. She's clearly
happy and loves the company of the other residents. Regular updates are posted with many photos, so we can see she's enjoying herself with all the activities. Window visits have been allowed which is great to just phone and pop down and see her regularly. We're very grateful to the wonderful staff looking after her. Thank you.
Reply from Amanda Parker, Manager at WealstoneThank you for your lovely comments to the staff at Wealstone, we endeavour to ensure everyone is always well looked after and happy, families included. I will pass your comments on to the staff at Wealstone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shirley O (Daughter of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident here since February, I and the rest of our family are very happy with all the staff and care she receives.
My mum found it very hard to settle at first, and due to the Covid 19, we only get to see her through the window. I do feel if we could have had some more video chats
it may have made it a little easier, but the staff are so busy and obviously have to make sure everyone is safe and well. I can understand why it may be difficult to get a fixed time that is suitable for all concerned. However, I wouldn’t dream of letting mum reside anywhere else; I do feel like all the residents and staff are like family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan S (Son of Resident) published on 7 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Wealstone over a number of years and she has been extremely happy there. She has met numerous friends and some as far back as her school days, this helped as they had lots of things in common.
The staff have been exceptional, particularly over the last few months when mum was
not able to look after herself, nothing was ever too much trouble. The staff were not only mums support care but they were her friends and she always saw them that way, constantly monitoring her when she couldn't leave her room and also installing room alerts due to falling periods.


A special bed was made available for her and puréed food provided to improve her comfort, sadly we lost mum earlier than month and as gratitude to Wealstone mums funeral started at Wealstone to allow staff, friends and residents to pay there respects.


In conclusion I would recommend this home, the staff are brilliant and the level of care and attention is excellent. Thank you for looking after Mum !!

Reply from Joy White, Home Manager at WealstoneThank you so much for these kind words. It was a privilege to be able to support your mother with us at Wealstone, and it will mean the world to our team to read your lovely comments. We really appreciate you taking the time to write.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Wealstone is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Wealstone is calculated as follows: ( (176 Excellents x 5) + (37 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 223 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Wealstone is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wealstone to verify any information. View our terms and conditions. Wealstone has an Enhanced Service - more info.