Loxley Hall

Lower Robin Hood Lane, Helsby, Frodsham WA6 0BW

Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement.

The home welcomes people with physical frailties and disabilities, having good wheelchair access and a spacious and comfortable living environment.

Loxley Hall is situated close to good local amenities and a great deal of scenic Cheshire countryside that residents can enjoy through outdoor trips, arranged by staff for the physical and mental benefits of an active lifestyle.

Group: Minster Care Group

Person in charge: Mabel Lewis (Home Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Single Rooms: 40

Rooms with ensuite WC: 6

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Loxley Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Loxley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Loxley Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Loxley Hall is calculated as follows: ( (42 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Loxley Hall is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Loxley Hall has a Review Score of 8 (7.958) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Loxley Hall?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Loxley Hall

  • Daughter of Resident/Service User
    4

My father was at Loxley Hall for over two years and has recently passed away. I am so happy he spent his last days with such kind and loving people who not only cared for him but for his family too.
They are a credit to the care industry who do not often get positive recognition.

Thank you all for your hard work, patience and dedication.

How likely would you be to recommend Loxley Hall? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

My mum has recently passed away at Loxley Hall, she was there for the last 12 months of her life, and I'm so grateful she was. Her last two homes did not come close to the level of care and love she received from this nursing home, from management, nurses and carers, cleaners kitchen staff and the events co-ordinator. The care and friendship given to mum and my family was excellent. I would highly recommend this home to anyone with an elderly relative needing care, as I know what a heart-breaking and difficult time it can be and hope this review helps.

How likely would you be to recommend Loxley Hall? Extremely Likely

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Average Rating:   4.9 out of 5

I could not have wished to have my mother in a better care home than this. Absolutely outstanding care home staff are all amazing.

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Average Rating:   5 out of 5

A lovely "home from home" environment - personal and cosy. Amazing patience, support and care from all the team at Loxley Hall. The majority of the loyal carers and nursing team have many years of service and experience based at Loxley Hall - a good understanding of dementia/Alzheimer's Disease too. The enthusiasm and dedication of the activities co-ordinator is second to none.

We had a stressful few weeks searching for the right home and environment for our Mum. From the moment I walked in to Loxley Hall and was greeted by the manager, I knew we had found the right place. Mum has been resident there for almost two years and we are delighted with the care and attention she receives.

The Loxley team's commitment and loyalty is impressive considering the majority are on a basic wage!

How likely would you be to recommend Loxley Hall? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   5 out of 5

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