Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement.
The home welcomes people with physical frailties and disabilities, having good wheelchair access and a spacious and comfortable living environment.
Loxley Hall is registered with CQC to provide general nursing and general residential care, located in the friendly village of Helsby in Cheshire. Many staff...
Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement.
The home welcomes people with physical frailties and disabilities, having good wheelchair access and a spacious and comfortable living environment.
Loxley Hall is registered with CQC to provide general nursing and general residential care, located in the friendly village of Helsby in Cheshire. Many staff have worked at the home for over 10 years providing good quality personalised holistic care to residents and their families.
The team have provided care for people diagnosed with Parkinson’s, Multiple Sclerosis, Motor Neurone’s Disease, Multi System Atrophy, End stage Dementia, Stroke. They liaise closely with external agencies such as hospices and CCG’s to provide end of life care when required. They have provided care to people who have varying communication difficulties.
The home has recently fully upgraded its WIFI capabilities and now has WIFI connectivity in all areas of the home. The team assist residents to keep in touch with families on a variety of platforms such as FaceTime, Skype and MS teams. They have laptops, tablets and IPads to facilitate this also.
They have a thermal camera that enables them to check temperatures prior to entry to the home to provide an additional layer of protection to the home. Graeme, the home's activities co-ordinator has recently become the country's first Recognised Activity Professional following completion of the course with NAPA(National Association for Providers of Activities for Older People), Graeme was approached to pilot the course.
Loxley Hall is situated close to good local amenities and a great deal of scenic Cheshire countryside that residents can enjoy through outdoor trips, arranged by staff for the physical and mental benefits of an active lifestyle.
Contact Loxley Hall Nursing and Residential Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Loxley Hall Nursing and Residential Home for full pricing details and T&Cs.
Loxley Hall Nursing and Residential Home has a Review Score of 9.7 (9.657) out of 10, based on 14 reviews in the last 2 years.
Over all time Loxley Hall Nursing and Residential Home has 31 reviews.
On arrival, gran was in bed with only her top half dressed. On browsing through her care diary which was on hand I noticed she hadn't had a bed bath for five days. When I queried this I was told she only has one once a week. I am intrigued to know when/how often she gets a shower or a bath. We had...
On arrival, gran was in bed with only her top half dressed. On browsing through her care diary which was on hand I noticed she hadn't had a bed bath for five days. When I queried this I was told she only has one once a week. I am intrigued to know when/how often she gets a shower or a bath. We had to ask for her to be hoisted out and into her chair, as I had asked her, she said she wanted to get up. Gran has capacity and deserves to have a choice and be heard. When carers were supporting her out of bed she was talking to them but they were ignoring her. I was upset to see she wasn't in the lounge and noticed her legs are very stiff and seem to have ceased up due to being restricted to her bed. Also, I am very worried about bedsores.
Hello, I am so sorry for your experience. I can only try to reassure you that your nan does get out of bed and loves joining in with the activities. Nan has been assessed to be unsafe sat in a chair unsupervised in the lounge, which limits the time we can assist her to the lounge, to maintain her...
Hello, I am so sorry for your experience. I can only try to reassure you that your nan does get out of bed and loves joining in with the activities. Nan has been assessed to be unsafe sat in a chair unsupervised in the lounge, which limits the time we can assist her to the lounge, to maintain her safety, we have discussed this with NOK, but are aware this may not have been shared with you. I have seen who was on shift that day and have received statements from all staff, assuring me they were chatting to nan while assisting her, but you might not have heard this due to being asked to step out whilst they helped nan with personal care to help maintain nans dignity (which is part of our policy). Nan has fluctuating capacity due her diagnosis, but I can assure you her voice gets heard and we all do everything we can to help nan live a fulfilling life here at Loxley Hall. Nan's skin is perfect and has no signs of tissue breakdown. We would be happy to discuss any concerns you have.
My aunt, who was 97, was in Loxley Hall for the last five months of her life and I couldn't have been more glad of my choice for her. The atmosphere was that of a family. Everyone knew my aunt, from the Manager to the Maintenance Operative. I felt that she was safe, well cared for and cared about...
My aunt, who was 97, was in Loxley Hall for the last five months of her life and I couldn't have been more glad of my choice for her. The atmosphere was that of a family. Everyone knew my aunt, from the Manager to the Maintenance Operative. I felt that she was safe, well cared for and cared about at all times. Not only were there great care and nursing staff but the lovely ladies in admin were just as empathetic and always had time for me and my queries. Communication was imperative as I live a long distance. Calls were made when needed and a hug also came my way when needed.
My only regret is that she hadn't gone there earlier, as the stimulation and activities provided would have enhanced her life enormously. Thank you so much Loxley Hall, I cannot praise you highly enough.
Thank you so much for your kind words it was a pleasure to look after such a lovely lady.
The staff are brilliant, very friendly and look after the people really good.
The staff are brilliant, very friendly and look after the people really good.
Kind regards.
Our mum has complex needs and all the nurses, care staff, housekeepers, Manager and Deputy Manager all contributed to her excellent care. They are kind, person-centred and skilled and ensure our mum's dignity is respected at all times. The activities coordinator is exceptional in how he supports...
Our mum has complex needs and all the nurses, care staff, housekeepers, Manager and Deputy Manager all contributed to her excellent care. They are kind, person-centred and skilled and ensure our mum's dignity is respected at all times. The activities coordinator is exceptional in how he supports the residents, especially where visiting has been so limited due to covid. The Manager and Deputy Manager are approachable and supportive to mum and us as her family. We feel very confident in our mum's care.
Thank you so much for your kind words, we strive to make everyone feel at home at Loxley and try our best to encourage and promote each persons independence and equality.
My family and I feel comfortable that...
My family and I feel comfortable that my Dad is well cared for. I often receive photos and updates from the carers, which really puts my mind at ease. I cannot thank them enough. I would highly recommend Loxley to anyone considering the difficult decision of choosing a care home.
Many thanks for your kind feedback, Katherine; this is very much appreciated. Kindest regards.
When looking for a care home for my mother-in-law nearly five years ago, Loxley Hall was by far the obvious choice. From the moment we walked into the building, it had a lovely, warm, homely feeling. From that first day, the staff have been amazing. My father-in-law visited my mother-in-law each...
When looking for a care home for my mother-in-law nearly five years ago, Loxley Hall was by far the obvious choice. From the moment we walked into the building, it had a lovely, warm, homely feeling. From that first day, the staff have been amazing. My father-in-law visited my mother-in-law each day until she sadly passed away in May 2021. He was made to feel so welcome when visiting. My mother-in-law thought the world of every member of staff and they couldn’t do enough for her, to make her feel at home. They showed her complete respect and dignity until the end and as a family, they supported us immensely. A couple of months before my mother-in-law passed away my father-in-law joined her at Loxley and they made their last few months together so memorable to which we are eternally grateful. The staff are the most, caring courteous people that you would want to look after your loved one, to which we are truly thankful. Thank you to everyone at Loxley Hall.
Hi Toni, thank you so much for your kind words about the home; this is very much appreciated. Kindest Regards.
Mum only had a short stay at Loxley Hall for end of life care but I cannot praise the team enough for all they did for both mum and me in that time. The staff were superb, they were so friendly and welcoming and treated mum with dignity and respect. They always made time to discuss each stage of...
Mum only had a short stay at Loxley Hall for end of life care but I cannot praise the team enough for all they did for both mum and me in that time. The staff were superb, they were so friendly and welcoming and treated mum with dignity and respect. They always made time to discuss each stage of mum's care. I really can't convey how reassured I was that mum was at Loxley for her final days. Thank you.
It was our privilege to support mum and yourselves during this time. Thank you very much for your kind feedback, this is very much appreciated.
Kind Regards
They are a credit to the care industry who do not often get positive recognition.
Thank you all...
They are a credit to the care industry who do not often get positive recognition.
Thank you all for your hard work, patience and dedication.
My mum has recently passed away at Loxley Hall, she was there for the last 12 months of her life, and I'm so grateful she was. Her last two homes did not come close to the level of care and love she received from this nursing home, from management, nurses and carers, cleaners kitchen staff and the...
My mum has recently passed away at Loxley Hall, she was there for the last 12 months of her life, and I'm so grateful she was. Her last two homes did not come close to the level of care and love she received from this nursing home, from management, nurses and carers, cleaners kitchen staff and the events co-ordinator. The care and friendship given to mum and my family was excellent. I would highly recommend this home to anyone with an elderly relative needing care, as I know what a heart-breaking and difficult time it can be and hope this review helps.
I could not have wished to have my mother in a better care home than this. Absolutely outstanding care home staff are all amazing.
I could not have wished to have my mother in a better care home than this. Absolutely outstanding care home staff are all amazing.
A lovely "home from home" environment - personal and cosy. Amazing patience, support and care from all the team at Loxley Hall. The majority of the loyal carers and nursing team have many years of service and experience based at Loxley Hall - a good understanding of dementia/Alzheimer's Disease...
A lovely "home from home" environment - personal and cosy. Amazing patience, support and care from all the team at Loxley Hall. The majority of the loyal carers and nursing team have many years of service and experience based at Loxley Hall - a good understanding of dementia/Alzheimer's Disease too. The enthusiasm and dedication of the activities co-ordinator is second to none.
We had a stressful few weeks searching for the right home and environment for our Mum. From the moment I walked in to Loxley Hall and was greeted by the manager, I knew we had found the right place. Mum has been resident there for almost two years and we are delighted with the care and attention she receives.
The Loxley team's commitment and loyalty is impressive considering the majority are on a basic wage!
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My name is Stacey Roulston and I am currently the Deputy Manager here at Loxley Hall.
I have worked at Loxley Hall for almost 7 years, I started on...
My name is Stacey Roulston and I am currently the Deputy Manager here at Loxley Hall.
I have worked at Loxley Hall for almost 7 years, I started on the bank as a care assistant and I fell in love straight away and soon joined the team full time and haven’t looked back since.
Through the years I have progressed from care assistant to senior carer and worked my way up to a Care Home Advanced Practitioner, Then to deputy manager during COVID. I successfully became the registered manager in 2022. I am currently working towards my NVQ level 5 in Leadership and Management.
I am so proud to be part of the Loxley team as they are the most amazing people, filled with love, care and compassion. We have a saying that ‘Our residents do not live in our workplace, we work in their homes.’
Every day in Loxley Hall is different, we have been through some tough times in the last two years, but these have been overshadowed by the many, many happy times.
Our residents are always foremost in our minds and their welfare is our number one priority.
I have been part of the Loxley team since 2015. I was lucky enough to complete part of my student training here and just knew this was the team for...
I have been part of the Loxley team since 2015. I was lucky enough to complete part of my student training here and just knew this was the team for me; filled with compassion, care, fun and laughs even through the tougher times. After my student placement, I continued to work with the team in various roles as a carer, domestic, and occasional cook whilst completing my nurse training.
I worked at Halton Haven Hospice after qualifying, providing me with great knowledge and understanding of palliative care and emergencies, but it wasn’t long before I returned to Loxley Hall.
Through the COVID pandemic, I returned to Loxley Hall and stepped back into the family we have built here. Although things were very difficult for residents, families and staff we worked tirelessly to provide the best level of care to all service users. I have now progressed to the role of clinical lead nurse and am so proud to be a part of such a caring and exemplary team. They have built a welcoming and heart-felt atmosphere that I have not seen elsewhere. This is a team that I am very proud to be a part of.
My name is Lynne Williams and I am the administrator here at Loxley Hall.
I started my career in admin in 2001 after returning to the UK from a...
My name is Lynne Williams and I am the administrator here at Loxley Hall.
I started my career in admin in 2001 after returning to the UK from a 14-year stay in Los Angeles. I returned to college and learnt all there was to know about using the computer. I went on to complete my NVQ Level 3 in Business Administration.
Prior to coming to Loxley Hall, I was a PA at a High School on the Wirral where I worked for 10 years and took early retirement in 2016.
I arrived at Loxley Hall in August 2018 after a turbulent year and found my haven. The interaction with residents and family members gave me a new lease on life and I felt as if I had arrived home, the warmth I felt when I first walked through the doors still surrounds me today.
I thrive on the day-to-day challenges that come my way.
I began working in Loxley Hall in 1997 after a friend got me an after-school job as a kitchen assistant. I progressed through ‘A’ Levels and college...
I began working in Loxley Hall in 1997 after a friend got me an after-school job as a kitchen assistant. I progressed through ‘A’ Levels and college learning to illustrate children’s books but also maintaining my job in the care home for another 6 years.
It was at this time I was introduced to the possibility of being the activity coordinator as a joint role in two care homes. I was reluctant at first to take the job as I really enjoyed the kitchen assistant role but after some persuasion, I tried the job and found it the perfect role for me working alongside our elderly.
Since starting this role, I have managed to be one of the first Activity Coordinators in the UK to test and trial some of the only activity coordinator qualifications to date. I completed the NCFE Level 2 Activity provision in a care setting, NOCN Level 3 Certificate in Activity Provision in Social Care and Level 2 developing leadership skills. This then has led me to become the very first NAPA registered professional activity coordinator.
I first came to Loxley Hall nearly 20 years ago as an agency nurse. I was so impressed with the home I joined the team and have been here ever since....
I first came to Loxley Hall nearly 20 years ago as an agency nurse. I was so impressed with the home I joined the team and have been here ever since. In that time, I have been the Home Manager for a while and the clinical lead nurse for many years.
I have always been very proud of the care at Loxley Hall and can honestly say that the residents here are not just cared for, they are loved.
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