Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive dementia care training as part of their mandatory training.
Westy Hall's activities programme and regular outings are particular popular with residents, making for a vibrant and sociable atmosphere in the home.
Contact Westy Hall to confirm what's included and get a personalised quote:
The fees will not include hairdressing, private chiropodist, hospital appointments ( staff escorting), toiletries newspapers, etc
The price(s) shown are provided by the care home. Contact Westy Hall for full pricing details and T&Cs.
Westy Hall has a Review Score of 9.7 (9.699) out of 10, based on 19 reviews in the last 2 years.
Over all time Westy Hall has 65 reviews.
Our mother came to live here a few months ago after a period of respite care. Within days she was fully settled, made to feel part of the family and treated with care, dignity and kindness. The team are very caring ensuring that mum has plenty of company and helped her get involved in activities...
Our mother came to live here a few months ago after a period of respite care. Within days she was fully settled, made to feel part of the family and treated with care, dignity and kindness. The team are very caring ensuring that mum has plenty of company and helped her get involved in activities and helping in the garden. The home managers are always available for any questions or support. I highly recommend Westy Hall
Thank you for your kind words, its a pleasure to care for your Mum, it's like she has always been with us with the way she has settled and adapted to living with others. Your Mum puts a smile on everyone's faces daily. We are never complacent and always operate an open door policy should you wish...
Thank you for your kind words, its a pleasure to care for your Mum, it's like she has always been with us with the way she has settled and adapted to living with others. Your Mum puts a smile on everyone's faces daily. We are never complacent and always operate an open door policy should you wish to discuss anything small or big, we will always do our best to rectify anything that's wrong, we are pleased to know that you feel part of the family so soon :-)
Westy Hall is an excellent care home. All staff are superb and can be approached at all times. Care given is genuine and it is definately the staff who make this care home the friendly place it is. Westy Hall is clean, with activities available for residents. Food provided is excellent, with always...
Westy Hall is an excellent care home. All staff are superb and can be approached at all times. Care given is genuine and it is definately the staff who make this care home the friendly place it is. Westy Hall is clean, with activities available for residents. Food provided is excellent, with always a good choice available. Overall Westy Hall provide an excellent service and the family are happy that the home provides a safe and caring enviroment,
Katya and the team
Really great care home good staff very helpful and caring. looking after mum really good and nothing to much trouble, great residents who get involved with gardening social activities the garden is a great place to sit and relax
Really great care home good staff very helpful and caring. looking after mum really good and nothing to much trouble, great residents who get involved with gardening social activities the garden is a great place to sit and relax
Katya and the team
Nothing is too much trouble for any...
We are so happy we found Westy hall and feel blessed that dad has settled in so well.
Thank you for youre lovely review,, to know you are reassured with Dad being cared for and feeling safe lets us know we are doing our roles right, It feels like you have all been here forever the way Dad and yourselves have fitted and settled in, as you say we are one big community and we are so...
Thank you for youre lovely review,, to know you are reassured with Dad being cared for and feeling safe lets us know we are doing our roles right, It feels like you have all been here forever the way Dad and yourselves have fitted and settled in, as you say we are one big community and we are so lucky to have the support we do have from relatives and friends, as always if ever you do have any concerns or questions our door is always openKatya and the team
My mother has been a resident for over 10 years now. She has had during that time the best care. The staff are wonderful and have taken good care of her. I would recommend it to anyone and we feel totally safe in leaving her there.
My mother has been a resident for over 10 years now. She has had during that time the best care. The staff are wonderful and have taken good care of her. I would recommend it to anyone and we feel totally safe in leaving her there.
Katya
My mother has been a resident at Westy Hall since 2018 and is now in the advanced stages of Alzheimer's Disease and totally dependent on staff for all physical needs. Her inability to verbalise has required staff to adapt and develop the skills to anticipate her wants and needs. The staff who...
My mother has been a resident at Westy Hall since 2018 and is now in the advanced stages of Alzheimer's Disease and totally dependent on staff for all physical needs. Her inability to verbalise has required staff to adapt and develop the skills to anticipate her wants and needs. The staff who attend to her do so admirably, a key factor being that many of the staff who look after her now have known her since she moved in. Staff retention is crucial, and this is demonstrated at Westy, as many of those tending to her today were there when she took up residency in 2018. My family and I have an excellent relationship with staff and management. They keep us informed about any concerns, advise if they think my mother requires anything and have been wonderfully supportive to us over the years.
Thank you for your kind words, its comforting to know you feel reassured that Mums needs are being met, and if you have concerns you are comfortable in approaching the staff, as you acknowledge we pride ourselves on individual personalised care and our long standing staff status who share their...
Thank you for your kind words, its comforting to know you feel reassured that Mums needs are being met, and if you have concerns you are comfortable in approaching the staff, as you acknowledge we pride ourselves on individual personalised care and our long standing staff status who share their experiences and skills with any newer staff joining our team.Katya
The staff are really caring at Westy Hall, they really can't do enough for residents and always greet family with a friendly smile, Mums room is always nice and clean and the whole nursing home, the garden is lovely. I've seen them playing bingo and they keep family upto date on Facebook with...
The staff are really caring at Westy Hall, they really can't do enough for residents and always greet family with a friendly smile, Mums room is always nice and clean and the whole nursing home, the garden is lovely. I've seen them playing bingo and they keep family upto date on Facebook with what's going on.
Katya & the team
Dementia hit mum very quickly, with a move from hospital to Westy straight away. All the team have been amazing! First impression on driving up to the building wasn't great BUT go past that and its a warm, friendly environment and the staff WOW caring, nuturing looking after everybody's individual...
Dementia hit mum very quickly, with a move from hospital to Westy straight away. All the team have been amazing! First impression on driving up to the building wasn't great BUT go past that and its a warm, friendly environment and the staff WOW caring, nuturing looking after everybody's individual needs. Nothing is too much for staff who take pride in their jobs and caring attitudes to residents and extended family to which I admire.
Thank you for your review, its pleasing to know you are happy with Mum's care and acknowledge that we thrive on person centred care and never have a blanket approach on any condition. We acknowledge the feedback around the building and this is something that is currently being reviewed...
Hi JulieKatya
Mum moved to Westy hall a couple of months ago, the staff are all lovely and very patient with the residents, they go out of their way to make sure everyone is happy there. The rooms are clean and the staff run regular activities for the residents. Mum settled in really quickly.
Mum moved to Westy hall a couple of months ago, the staff are all lovely and very patient with the residents, they go out of their way to make sure everyone is happy there. The rooms are clean and the staff run regular activities for the residents. Mum settled in really quickly.
Katya and the team.
Drink of choice available as are snacks
Drink of choice available as are snacks
We are delighted to hear that care plans, dietary requirements, wellbeing, and daily support were all delivered to a high standard. Providing person-centred care that supports dignity, comfort, independence, and social wellbeing is incredibly important to our team.
The care my relative receives has been consistent since she went into Westly almost 4 years ago. She has always been treated with care and consideration for her needs! She has complex needs, and they have been met. The staff go beyond their job, and the residents and their families get the support...
The care my relative receives has been consistent since she went into Westly almost 4 years ago. She has always been treated with care and consideration for her needs! She has complex needs, and they have been met. The staff go beyond their job, and the residents and their families get the support they need. I would myself have no hesitation in going into Westy if I ever did need residential care myself! Thank you, team Westy!
Best wishes on behalf of all the team.
After looking at several homes we decided on Westy Hall Mum wasn't happy about this but agreed to take the plunge She...
We are all pleased with the way this stage of Mum's life is progressing, and can't thank the staff enough as we have our doubts if she would still be with us if left on her own at home
Thank you for sharing such a heartfelt review. We're so pleased to hear your mum is now happy and settled at Westy Hall. We're grateful for your trust and are honoured to support your mum at this stage of her life.
The staff at Westy Hall are amazing. They work so hard and make sure the residents are safe, happy and comfortable. They always make me feel welcome when visiting and I trust them completely to look after my mum and do what is best for her. It isn't one of the brand new homes that look like 5 star...
Highly recommended
Thank you for your caring words, as you know as soon as you come in you all become part of the extended family, we will always have our residents care at the heart of everything we do and never become complacent as we know there is always room for improvements, kind words and feedback is very much...
Thank you for your caring words, as you know as soon as you come in you all become part of the extended family, we will always have our residents care at the heart of everything we do and never become complacent as we know there is always room for improvements, kind words and feedback is very much important to us all and i will make sure the team know how you feel, it makes our jobs worthwhile when we know we are on the correct tracks
I...
These recommendations/suggestions should not detract away from the main point, which is that the care is second to none at Westy and the atmosphere created is that everyone is welcome and loved. In just a few short months, there have been celebrations, days out, llama visits, games nights and pamper days, not to mention lots of birthday cakes. Wonderful care team making tough days much better, Westy Hall is really a special place.
Thank you so much for your review, it means a lot when we get feedback (even if not good as we want to always improve) each residents family become part of the Westy hall expanded family, I take on board your comments around booking in and out of the home, unfortunately visitors have to be reliant...
Thank you so much for your review, it means a lot when we get feedback (even if not good as we want to always improve) each residents family become part of the Westy hall expanded family, I take on board your comments around booking in and out of the home, unfortunately visitors have to be reliant on staff as we have to ensure our vulnerable residents are kept safe and not let out accidently by anyone visiting the home. Remember we operate an open door policy at Westy and any comments are greatly appreciated and ideas and concerns received positively and we will endeavour to act on them. Its nice to know your relative has really settled, to be honest it feels like he has been here forever with us :-) .
I have been visiting my sister over the past 12 months and cannot praise the staff to much. It is wonderful how they react with my sister and the other residents, also our family members who visit. Everything about the place is caring and welcoming. 10/10.
I have been visiting my sister over the past 12 months and cannot praise the staff to much. It is wonderful how they react with my sister and the other residents, also our family members who visit. Everything about the place is caring and welcoming. 10/10.
Thank you for your review it is much appreciated and even more rewarding when relatives are happy and comfortable with the care we provide to their loved ones, we always operate an open door policy for anyone involved with Westy hall Best wishes HM and the team
Where do I start , from beginning to end to moving my aunt it's was 110% care and so considerate.. A member of staff even went above and beyond to meet us on her day off when assessing her for a move to Westys. We left the meeting feeling so blessed we had finally found a carehome who 'care' and...
so blessed there was a room for her
Thank you for the review, its lovely to get feedback to know what we are doing is appreciated and that we do it because we care, we operate an open door policy at Westy Hall and if something isn't right then we encourage that feedback to so it can be put right. I really am proud to be part of a...
Thank you for the review, its lovely to get feedback to know what we are doing is appreciated and that we do it because we care, we operate an open door policy at Westy Hall and if something isn't right then we encourage that feedback to so it can be put right. I really am proud to be part of a team that strive to go above and beyond daily in their roles. I'm also proud to say our staff believe that this isn't just our workplace its peoples home who deserve to be treated with the upmost respect and care. We hope the cake and celebrations Aunty had is the first of many to come with us.Best wishes Home Manager
Management and staff have done...
Thank you to everyone at Westy Hall.
Thank you for the wonderful words, its been a pleasure to look after Mum and to get to know you as a family.Its always our aim to care for residents as we would want our own to be cared for, and when things are not right we will always do our best to act and discreetly put it right so everyone feels comfortable in raising anything with us.
The only slight issue is that Mum is struggling to get on with the...
The only slight issue is that Mum is struggling to get on with the food. However the chef has helped to offer an alternative.
Thank you for your kind words, its comforting to know Mum has settled well with us at Westy, All the teams aims at Westy is to try and ensure everyone is treated with kindness, Dignity and respect and that they feel comfortable with their surroundings and able to voice their choices and opinions....
Thank you for your kind words, its comforting to know Mum has settled well with us at Westy, All the teams aims at Westy is to try and ensure everyone is treated with kindness, Dignity and respect and that they feel comfortable with their surroundings and able to voice their choices and opinions. As always if something isn't right we operate an open door policy at all times and will always endeavour to put things right for each resident and their families.
Amazing staff, personable, home from home. Would highly recommend. Love all the activities and inclusivity. Confidence your loved one is in the best care. A genuinely loving home. Credit to all the staff.
Amazing staff, personable, home from home. Would highly recommend. Love all the activities and inclusivity. Confidence your loved one is in the best care. A genuinely loving home. Credit to all the staff.
Thank you so much for the positive review, its a pleasure for every staff team member to be able to treat our residents as we would our own.We try our best to accommodate everyone's individual choices, and we are always open for suggestions on how we can better things for everyone, so any suggestions are very welcomedBest wishes from all at Westy
My wife has been in Westy Hall since 21st May 2018 when her degree of Alzheimer's and arthritis made it impossible for her to be adequately cared for at home. Since then both those conditions have continued to deteriorate. Throughout the whole of that time the care of Westy Hall staff given to her...
My wife has been in Westy Hall since 21st May 2018 when her degree of Alzheimer's and arthritis made it impossible for her to be adequately cared for at home. Since then both those conditions have continued to deteriorate. Throughout the whole of that time the care of Westy Hall staff given to her has always been excellent in all aspects of her care, both physically and emotionally. In addition to that the friendliness and helpfulness shown to us as her family has been a support to us too as we have seen her deterioration. They have always kept us updated about her medical condition and medication and, as necessary, have involved us in decision-making so we feel involved in her care. All staff are welcoming to us on our twice-weekly visits. Thank you so much, to all staff.
Thank you for your touching words and for sharing your wife's experience at Westy Hall. It's our priority to ensure both residents and their families feel cared for, informed, and involved, especially during challenging times. We appreciate your recognition of our team's efforts and are grateful for your trust in us.
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The care home lists weekly fees per person from £1,100 for residential care (respite from £1,250) and from £1,200 for residential dementia care (respite from £1,250). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 42 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westy Hall to verify any information. View our terms and conditions. Westy Hall has an Enhanced Service -what an Enhanced Service includes.