Westy Hall

My mum was not keen on being in a care home and her care needs really required the support. The team at Westy have helped her settle really quickly and she is happy and well cared for, I could not have wanted for more thanks.

Lovely kind and caring staff treating my Nan like a member of their family, always happy to help and keep us updated, all staff are lovely to chat too always going above and beyond Thank you!

This care home is amazing, the staff are absolutely brilliant! They treat my mum like she’s a family member and make it home from home. Nothing is too much trouble, they are so caring and welcoming. The general feel and nature of the place is so warm and kind. They have also been so thoughtful and reassuring to myself and my dad we feel like Mum is in really good hands. The best we could want for her. There are lots of activities and a good food choice. The home is spotless and her room is pleasant. She has a lovely big smile on her face and that means the world to us. Thank you to all the staff, you make this place so special.

Thank you so much.

Dad has settled quickly thanks to the kind staff at Westy Hall. Well done to all and thanks.

Mum came to Westy Hall in May 2023 for respite and then became a full-time resident. The staff have been very caring and attentive to Mum from day one and work tirelessly to meet residents' needs. We visit regularly and have got to know the staff well, the care home has very much a family feel to it.

Caring and loveable staff who engage when visiting and as someone who works in the care industry this is much needed to know your family will be looked after properly.

Well done keep up the good work team Westy.

My dad has been living at Westy Hall for over two years. He is very happy and comfortable there. As soon as you walk in I'm always greeted with a warm welcome by the staff whoever I happen to see. It's the staff that make Westy Hall a home for all the residents

The only downfall is that the building needs to be updated.

Westy Hall has been wonderful for my mother for nearly 5 years. She entered with Alzheimer’s, in a very confused state as she wanted to know what had happened to her family, while not recognising us when we were with her. The staff could not have been better in reassuring her, coping when she wanted to return to her childhood home to be with her parents (long deceased), and helping the family to cope. As her dementia progressed, she saw Westy Hall as home and sometimes told me she had just come in from helping her father in the garden. Now, she speaks little and does not actively participate in the many activities available for residents, but staff continue to involve her in the life of the home. My father is now experiencing deteriorating health and has said his wish is soon to move to Westy Hall, having seen the quality of their care. There, he will also be close to his wife - who he visits frequently - and will be able to join her in the dining hall. An exemplary home, including through Covid.

Care homes are daunting, but not this one. The staff go above and beyond, not just to support the residents living, but to ensure they have a good quality of life too! Always something on for them, activities etc. The connection with staff and families and the trust is what puts you at ease. My aunt is smiling and happy every time we go, she doesn’t speak very much but her body language tells us all we need to know in how comfortable and happy she is, this is comforting to the family. My grandfather enjoys visiting each week, he also has dementia and the staff are fantastic with him too! Brilliant place, amazing staff! Thank you for all you do!

Where to start. I am absolutely lost for words. I am so happy with every aspect relating to Westy Hall. I have nothing but thanks for what the whole team do every day. My sister is the happiest she’s been for a long time. Thank you is not enough.

Mum has been a resident in Westy Hall since 2021 she settled in really well, all the staff are so caring, and always go above and beyond to attend mums needs, it’s comforting when mum calls it her home knowing she is happy means everything to me

I can say nothing but good for all the staff that work here, my mum has been doing amazing since coming here. We all go to bed knowing she's well cared for. The staff are well-mannered and treat my mum and us like family.

My nan is in here and always seems happy and is well looked after, brilliant members of staff very friendly and the home is very clean and tidy. The staff do activities to keep all the residents occupied.

Excellent place for my brother to stay. Excellent staff and management.

Although not in a new building, this care home has a very good atmosphere. The staff are all caring and provide a very good level of care to all residents. My own mother has nothing but praise for the staff and the way she is treated whenever I visit her either at the home or when I take her out.

My wife has been in four care homes and Westy Hall is by far the best one. Excellent.

Could do with a handyman.