






Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive dementia care training as part of their mandatory training.
Westy Hall's activities programme and regular outings are particular popular with residents, making for a vibrant and sociable atmosphere in the home.
Care Provided by Westy Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees will not include hairdressing, private chiropodist, hospital appointments ( staff escorting), toiletries newspapers, etc
The price(s) shown are provided by the care home. Contact Westy Hall for full pricing details and T&Cs.
Contact Westy Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Katya Lyon (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
- Number of floors: 2
Room Information
- Single Rooms (42)
Westy Hall Reviews (64)
Westy Hall has a Review Score of 9.7 (9.668) out of 10, based on 18 reviews in the last 2 years.
Over all time Westy Hall has 64 reviews.
Lovely kind and caring staff treating my Nan like a member of their family, always happy to help and keep us updated, all staff are lovely to chat too always going above and beyond Thank you!
We're delighted to hear that you feel content around the care your Nan receives with us here at Westy Hall, Our dedicated staff are committed to creating a welcoming and supportive environment. Please remember we operate an open-door policy at all times. Thank you for your kind words. Kind regards.
This care home is amazing, the staff are absolutely brilliant! They treat my mum like she’s a family member and make it home from home. Nothing is too much trouble, they are so caring and welcoming. The general feel and nature of the place is so warm and kind. They have also been so thoughtful and reassuring to myself and my dad we feel like Mum is in really good hands. The best we could want for her. There are lots of activities and a good food choice. The home is spotless and her room is pleasant. She has a lovely big smile on her face and that means the world to us. Thank you to all the staff, you make this place so special.
Kind regards,
Rahi.
Thank you so much.
Best wishes,
From all the Westy team.
Dad has settled quickly thanks to the kind staff at Westy Hall. Well done to all and thanks.
Kind regards.
Mum came to Westy Hall in May 2023 for respite and then became a full-time resident. The staff have been very caring and attentive to Mum from day one and work tirelessly to meet residents' needs. We visit regularly and have got to know the staff well, the care home has very much a family feel to it.
Kind regards,
Rahi.
Nothing is too much.
Caring and loveable staff who engage when visiting and as someone who works in the care industry this is much needed to know your family will be looked after properly.
Kind regards.
Because of the high standard of care and support provided by the Westy team, he rallied round and is still here to tell the tale.
The care and love provided are second to none.
From the amazing manager to every domestic and all staff in between, you are all amazing. Simply the best.
Well done keep up the good work team Westy.
Kind regards.
My dad has been living at Westy Hall for over two years. He is very happy and comfortable there. As soon as you walk in I'm always greeted with a warm welcome by the staff whoever I happen to see. It's the staff that make Westy Hall a home for all the residents
Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your dad's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
The staff are very professional and the standard of care is excellent, that is all staff including domestic and kitchen staff.
The activities programme is organised very well and shows an inclusion and encouragement approach.
We were involved in every aspect and decision of my mother-in-law's care and we were always kept fully informed.
We as a family would highly recommend Westy Hall.
The only downfall is that the building needs to be updated.
Kind regards,
Rahi.
Westy Hall has been wonderful for my mother for nearly 5 years. She entered with Alzheimer’s, in a very confused state as she wanted to know what had happened to her family, while not recognising us when we were with her. The staff could not have been better in reassuring her, coping when she wanted to return to her childhood home to be with her parents (long deceased), and helping the family to cope. As her dementia progressed, she saw Westy Hall as home and sometimes told me she had just come in from helping her father in the garden. Now, she speaks little and does not actively participate in the many activities available for residents, but staff continue to involve her in the life of the home. My father is now experiencing deteriorating health and has said his wish is soon to move to Westy Hall, having seen the quality of their care. There, he will also be close to his wife - who he visits frequently - and will be able to join her in the dining hall. An exemplary home, including through Covid.
Your feedback is very much appreciated. We understand how difficult it is to cope with such a challenging situation. Our team at Westy Hall ensures all the residents are happy and their tailored care plan suitable to match their care needs. It is our pleasure to have your mother with us. I will forward your kind sentiments to the home team.
Kind regards,Rahi.
Care homes are daunting, but not this one. The staff go above and beyond, not just to support the residents living, but to ensure they have a good quality of life too! Always something on for them, activities etc. The connection with staff and families and the trust is what puts you at ease. My aunt is smiling and happy every time we go, she doesn’t speak very much but her body language tells us all we need to know in how comfortable and happy she is, this is comforting to the family. My grandfather enjoys visiting each week, he also has dementia and the staff are fantastic with him too! Brilliant place, amazing staff! Thank you for all you do!
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your aunt is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,Rahi.
Where to start. I am absolutely lost for words. I am so happy with every aspect relating to Westy Hall. I have nothing but thanks for what the whole team do every day. My sister is the happiest she’s been for a long time. Thank you is not enough.
We appreciate your feedback. Thank you for choosing to share your experience with us. We are glad to know your sister is happy and comfortable with her tailored care at Westy Hall. I will pass your feedback on to the home team.
Kind regards,Rahi.
Mum has been a resident in Westy Hall since 2021 she settled in really well, all the staff are so caring, and always go above and beyond to attend mums needs, it’s comforting when mum calls it her home knowing she is happy means everything to me
We are happy to know that your mum is comfortable and happy with her tailored care at Westy Hall. Our team ensures to maintain of high-quality care at all times. I will pass your kind words on to the home team.
Kind regards,Rahi.
I can say nothing but good for all the staff that work here, my mum has been doing amazing since coming here. We all go to bed knowing she's well cared for. The staff are well-mannered and treat my mum and us like family.
Thank you for appreciating our team's efforts as they work hard to ensure a high standard of care. It is our pleasure to have your mum with us. Your kind words will be passed on to the home team.
Kind regards,Rahi.
My nan is in here and always seems happy and is well looked after, brilliant members of staff very friendly and the home is very clean and tidy. The staff do activities to keep all the residents occupied.
Kind regards,
Excellent place for my brother to stay. Excellent staff and management.
Kind regards.
Although not in a new building, this care home has a very good atmosphere. The staff are all caring and provide a very good level of care to all residents. My own mother has nothing but praise for the staff and the way she is treated whenever I visit her either at the home or when I take her out.
Kind regards,
Rahi.
My wife has been in four care homes and Westy Hall is by far the best one. Excellent.
Best wishes,
From all the Westy team.
Pull out all the stops for special occasions.
The gardens are lovely to sit in and so quiet, considering it's on an estate.
Could do with a handyman.
Thank you for your lovely comments; it really helps. We now have a maintenance man in situ.
All the staff at Westy are amazing. Nothing is too much trouble. All through the lockdown, they were just fantastic. I wouldn't want my mum to be anywhere else. Everything they do is about giving the best care to all of the residents.
It is a privilege to care for your mum and to know that you trust us to care for her.
As you are aware, we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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