Hourigan House

Myrtle Avenue, Leigh WN7 5QU
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9.8 30 Reviews
  • Hourigan House, Leigh
Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities and entertainment on offer, which is carefully designed to reflect the interests of people in the home.

At the same time, residents enjoy the peace of mind that comes from knowing that a caring and qualified staff team is always at hand to provide expert support and back-up.

This purpose-built home houses up to 40 residents, and enjoys good links in the local community, including to healthcare and other professionals.

Residents are encouraged to pursue their own day-to-day living decisions, with local churches nearby, together with a bowling green and pub to enjoy.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Nelson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (40)

Hourigan House Reviews (30)

9.8

Hourigan House has a Review Score of 9.8 (9.806) out of 10, based on 13 reviews in the last 2 years.
Over all time Hourigan House has 30 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hourigan House
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Total of 30, showing 1-20
Review from C G (Partner of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hourigan House is a very warm, welcoming, clean provider to all it's service users. The staff are friendly and dedicated to providing first class care. The meals are home cooked and plenty of choice, with individual, personal choice taken into account. The laundry service provided is good and residents
clothes are immaculately cared for.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words, we are glad you feel like that and your relative is happy with us.

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Review from J O (Respite Resident) assisted by family/friend published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On respite care for 6 weeks, I cannot fault the staff. Extremely clean, laundry service very good, good choice of food. Overall good service.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words, They are very much appreciated.

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Review from M D (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to live at Hourigan House in September 2024. The home is spotlessly clean, food and choice is amazing. The rooms are kept lovely, the staff and management are brilliant.
I can't thank them enough for what they do for everyone, not only mum. Mum is well settled and happy.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your feedback, we are very happy knowing that you feel this way. It is a pleasure caring for your mum and all our residents.

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Review from Carol G (Daughter-in-law of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go above and beyond their everyday duties, nothing is too much trouble for all the residents and their families. Always have a smile on their faces. My mother-in-law had withdrawn before coming to live at Hourigan House. She is now joining in with residents and staff. They treat her with dignity,
respect and she is now happy and smiling.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words, we are so happy that you feel like this. We strive to make Hourigan House a welcoming place and make you feel welcomed like you would be if coming into your mum's home.

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Review from S H (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service to the residents the food is excellent and the people that work in the home are great and very nice with the residents. The rooms are excellent and clean. The fun and games the residents play are good.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words; we are delighted that you feel this way and that you are happy with the care your relative receives.

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Review from M B (Son of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have had good visits to the home to see my mother and she has been well looked after....also good telephone/E-mail communications and updates on mother's health etc. Our family are very happy with the care our mother is receiving.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words, we are happy that you feel that your mum is being cared for.

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Review from G B (Daughter of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum had always been reluctant to go into a care home however in late 2022 we were left with no choice. The staff have been fantastic with Mum since the day she arrived, she can at times get frustrated due to her condition however the staff know how to deal with her so that she has a happy smiley face.
I am happy with her being at Hourigan House, safe, in the knowledge that she is being well looked after.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words, we are glad that you are happy with the way we care for your mum and you feel that she is well looked after.

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Review from C B (Daughter of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole “house” is brilliant. The care and support it offers is outstanding. The available activities are fantastic. The cleanliness and the food is great. You are always made to feel welcome when you go visiting.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words. We are so happy that you feel this way towards Hourigan House.

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Review from Tony B (Son of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always find the care home to be great. The staff work very hard and are very caring towards Mum and the other residents. They are also very patient with what must be a very difficult job. I always find that they really enjoy their work and are a pleasure to deal with.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words. It means a lot to Hourigan house that you feel this way.

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Review from R H (Daughter of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Hourigan House in May which was a major decision for us as a family to make but the staff have been wonderful in supporting her transition to full-time care. I cannot fault the staff in terms of cheerfulness and commitment to looking after her. Visitors always receive a warm welcome. Mum
refers to it as her home and at 102 this is a huge comfort to our family especially after so long of having her own independent style of living.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your Kind words. We take great pleasure knowing that your Mum is happy to call Hourigan House her home and that her family feels the same.

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Review from Mark C (Son of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum went into Hourigan House for respite last year. Our family became overwhelmed with Mum’s progression of her dementia but mainly the safety issues too. It was an extremely difficult and upsetting decision for us to make.
From walking in on that 1st day, all the staff are so kind, caring and
thoughtful, nothing is too much trouble. Our mum’s always been outgoing and loves nothing more than having a good chat. We can’t believe the difference, not just in her confidence but also her mobility. She loves taking part in the crafts, flower arranging, games etc.
The reassurance we now have that mum’s being looked after in such a wonderful place, that not only takes care of her personal and physical needs but also understands the importance of emotional needs too. We can only say it’s outstanding!
Hourigan House is now Mum’s home and we would highly recommend anybody looking for a caring, friendly environment for their loved ones, to look here first.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words. We take pleasure in knowing that residents and their families are happy. That they can see that we understand the importance of providing emotional support to our residents. Enabling them to continue with the things that have always been important to them.

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Review from G W (Son of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very settled in Hourigan House after a period of supported living which became too difficult due to dementia. Her room is nice, always clean and tidy. She says the food is good and it appears so. The whole place is quite spacious and well-equipped. Now the staff - they are really excellent,
all of them. Always kind and polite to residents and visitors and seems to enjoy the work and care for the residents. My mother joins in some of the activities and there is a hairdresser who visits and trips out. We looked long and hard before deciding on this home and we do not regret it.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words. It is lovely that you feel happy and that your mother is settled and cared for here at Hourigan House. We strive to make Hourigan House a home for both residents and families.

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Review from Laura C (Granddaughter of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly and go above and beyond to ensure my grandmother is happy and well cared for.
Lots of activities are organised at the home.
Very clean facilities and my grandmother's room has everything she needs.
Meals are homemade and lots of choices.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your kind words. It means so much to us, as a home, knowing that the residents and families feel happy and at home at Hourigan House.

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Review from A P (Son of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into the nursing home a frail depressed and angry lady. I told my brother and sister she would be dead in two weeks. The transformation has been nothing short of miraculous. The staff have cared for her in a way I didn't think possible when is now a healthy and happy person and loving
life, and this is all down to the love and care the staff have afforded her. I will be forever grateful to Hourigan House because without them my mother would not be here.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your wonderful feedback, it is lovely to hear. It is a pleasure to be able to provide the care for your mum and we are very grateful for your support. She truly is a remarkable lady I will pass this feedback on to all the staff. I have an amazing team and they really do care, we like it to feel like it's a family. Thanks again.

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Review from Eileen B (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From going in I have never had a problem, my mum has settled really well. Lovely care staff, very friendly and fantastic with my mum. What has really helped is all the activities that they do with them. If I have any concerns I know that I can go to any member of staff and they will try to resolve it.
I
am very happy with my mum being in Hourigan House.
Reply from Joanne Nelson, Manager at Hourigan House

Thank you for your wonderful feedback, it is lovely to hear. I will pass this feedback on to all the staff. I have an amazing team and they really do care. It is a pleasure to be looking after your mum. Thanks again.

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Review from Jackie G (Daughter of Resident) published on 17 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was Mum's first stay in a care home, it was a two-week visit. Mum was a little reluctant at first but the staff were wonderful, professional, caring and helpful. Mum loved her time there, enjoyed the company and entertainment. The food was excellent. She asked to go again! Thank you to the staff
for caring for each and every need.
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Review from Christine K (Daughter of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all the staff to be very helpful and caring. I have always been met with a smile. My queries have been answered and acted on in a timely manner. The staff have always got time to listen and are very helpful. My mother seems very settled and tells me she is looked after well. I would be
happy to recommend Hourigan House to others.
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Review from Hilary B (Daughter of Resident) published on 13 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the standard of care my dad is receiving at Hourigan House. The staff are excellent in helping my dad with all his needs. He is always clean and tidy in his appearance.
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Review from Karen B (Sister of Resident) published on 3 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was sent to Hourigan House after a long illness and the outcome didn’t look bright for her. However, over a 12 month period, the staff and carers changed my sister's life around so much so she was able to go and live independently. Not only were the staff caring and respectful at all times
they became like family and still keep in touch.
I always said I would never go into a care home but I can honestly say I would go into Hourigan House if ever I needed to. My sister has always said she will go back when the time is right. Thank you so much for all you have done.
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Review from V J (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hourigan House for just over three years. I can only say that since she moved into what she calls "my little flat", she has never been so happy.
Her care is superb, all the staff are very attentive, friendly, well trained and sympathetic to residents needs. So Hourigan
House, I give you top marks.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Hourigan House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Hourigan House is calculated as follows: ( (132 Excellents x 5) + (16 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 155 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hourigan House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hourigan House

What types of Care is Hourigan House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hourigan House have?

There are 40 Single Rooms.

What are the Facilities & Services at Hourigan House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hourigan House to the centre of Leigh?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hourigan House to verify any information. View our terms and conditions. Hourigan House has an Enhanced Service - more info.