Hourigan House

Myrtle Avenue, Leigh WN7 5QU

Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities and entertainment on offer, which is carefully designed to reflect the interests of people in the home.

At the same time, residents enjoy the peace of mind that comes from knowing that a caring and qualified staff team is always at hand to provide expert support and back-up.

This purpose-built home houses up to 40 residents, and enjoys good links in the local community, including to healthcare and other professionals.

Residents are encouraged to pursue their own day-to-day living decisions, with local churches nearby, together with a bowling green and pub to enjoy.

Group: Minster Care Group

Person in charge: Suzanne Scholz (Home Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 55+.

Single Rooms: 40

Rooms with ensuite WC: 9

Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hourigan House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.5 (maximum of 10) for Hourigan House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Hourigan House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Hourigan House is calculated as follows: ( (47 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.75 Points relating to the number of positive Reviews for Hourigan House is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250 , then divided by 2 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Hourigan House has a Review Score of 6.5 (6.500) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hourigan House?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hourigan House

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

My brother is currently a resident of Hourigan House, the staff and Management are excellent, I personally can't thank them enough for their help and support which they offer, my Brother is very happy at the home and is very well looked after and cared for.in this day and age where Care homes get poor reviews, I'm very happy to say Hourigan House provide excellent care and I would recommend to anyone. Thank You to all the staff, you are a credit to your profession.

How likely would you be to recommend Hourigan House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother in law initially went to Hourigan House for respite. We were so pleased with the care and attention she received that it was decided she would become a resident.
All the staff are caring and nothing was too much trouble for them to ensure she received the best possible care.
We felt as though we were also members of a caring "family".
Hourigan's events' manager organised various in-house activities and visits e.g. Barge trip.

How likely would you be to recommend Hourigan House? Extremely Likely

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Average Rating:   5 out of 5

When it was decided that mum could no longer manage to live in her own home, my brother and I had the task of finding the right care home for her. We visited many none however met our high expectations until we visited Hourigan House. We were immediately welcomed in and were impressed with the happy, caring atmosphere that is Hourigan House. Mum has settled in well and says she couldn't be anywhere better. The manager and all her staff are caring, friendly and supportive to mum and also us. Hourigan House is spotlessly clean and residents happy. We are very happy with Hourigan House, thank you.

How likely would you be to recommend Hourigan House? Extremely Likely

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Average Rating:   4.7 out of 5

Last year we were told by the hospital that our mother needed 24 hour care. My sister and I looked at many care homes before we called at Hourigan House where we were welcomed and treated better that the others had done. The place is light and spacious and the staff treat the residents with the utmost care and respect. Our mother has been there for seven months and we continuing to be pleased with the care and more than satisfied with the attention she receives.

How likely would you be to recommend Hourigan House? Extremely Likely

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Average Rating:   4.3 out of 5

Mum went to stay at Hourigan House in Leigh for respite. I found the staff incredibly caring which I thought was reassuring for our family. Nothing was too much trouble. Mum was very well cared for. The home was very clean and tidy (no smells). Mum had privacy if she needed it also there was a room which we could visit mum and be alone with her in a homely environment.
The manager was particularly helpful and often out and about the home, very friendly and spoke to other residents by the first name of their preferred name. Highly recommend this home. Thank you.

How likely would you be to recommend Hourigan House? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

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