Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ
Review Us
9.4 40 Reviews
  • Garswood House, Wigan
Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable lounges and a secure garden area.

The home includes a specialist household, which has been adapted to meet the needs of people with dementia. Its open plan layout aids orientation and independence and residents are supported to maintain skills and interests.

Throughout the home, there is a lively programme of activities, which evolves according to the interests of residents.
Show Garswood House on the Map

Care Provided by Garswood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1200

These prices are only a guideline, please contact Garswood House to find out the exact price for your requirements.

Contact Garswood House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Garswood House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rita Higson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (16)

Garswood House Reviews (40)

9.4

Garswood House has a Review Score of 9.4 (9.438) out of 10, based on 16 reviews in the last 2 years.
Over all time Garswood House has 40 reviews.

Overall Experience
  • 28
  • 11
  • 1
  • 0
  • 0
Date Published
  • 40
  • 8
  • 12
  • 16
  • 24
Reviewer Connection to Garswood House
  • 18
  • 7
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 40, showing 1-20
Review from Carol H (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Garswood House, despite us not knowing if we were doing the right things. Our worries were deeply unfounded. The first 2 weeks were the most difficult due to mums change of environment. However after the 2 weeks mum is for happier + far more settled than she has been for the last couple
of years. The staff are brilliant and always pleased to see you and are very informant of doctors visits, illness etc. The staff have definitely made mums transition into a care home far easier that possibly expected.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for sharing your experience. We're delighted to hear that your mum has settled in well and is happier now. Your kind words are truly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ash H (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely happy with the care provided for my dad whilst in temporary respite. Staff are extremely caring and helpful in regards to the care they provide and communication. Personally, I don't think we could have found a better place for dad's recuperation. Heart felt thanks to all, from all the family.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you so much for your lovely feedback. We're delighted to hear your dad received the care and support he needed during his respite stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie D (Daughter of Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My Mum has been in the care home for over 12 months now, she does seem to have settled but, I'm not happy with the activities, there is not enough going on for the residents. My Mum is constantly complaining that there aren't enough meal options, this has been addressed numerous times. My other concern
is staffing, I, as a visitor, have noticed very minimum staff on shift.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your feedback. We're glad to hear your mum has settled in, but we're sorry to learn of your concerns. We take all the feedback very seriously, and we will take all the necessary actions…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L B (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived in Garswood House for the past 4 years and during that time my brother and I have been so happy with mum's care. All the staff ar excellent and treat mum with the respect and dignity she so deserves during her dementia journey. I would thoroughly recommend Garswood House to anyone
looking for residential care in the Wigan area.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your lovely review. We are delighted to know your mom was happy at Garswood House. I will pass your kind sentiments on to the home team. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy H (Niece of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Garswood have been tremendous, its such a happy place and my aunt is so so happy here. All the staff are amazing and nothing is too much trouble, they're always on hand to help. The activities and entertainment in outstanding as is the families social media page. Even if I'm away I can always
see my aunts smiling face enjoying herself with the staff and other residents. We are so lucky to have found this place for her.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your lovely words. We're so happy to hear your aunt is happy at Garswood. It means a lot to the home team to know their care and dedication make such a positive difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat H (Daughter of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful. Any requests or enquiries are responded to quickly. I am always kept well informed of what is going on and the staff go out of their way to entertain the residents. It is a big relief to know mum is being looked after by such lovely staff.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you so much for your kind feedback. We're delighted to know you feel supported and reassured. Thank you for appreciating our team's effort in caring for your mum. Kind regards,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil C (Son of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The team at Garswood House are amazing. Very caring and understood mum's every need. I could not praise them enough.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your kind words. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bernard S (Husband of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in residential care at this home and the service from the management and staff has been excellent and I could not fault any body there. They are all very attentive to the need of my wife and the management are excellent.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your lovely feedback. We're truly grateful for your kind words and are so pleased to hear that your wife is doing well with the care at Garswood House. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Wife of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Garswood House care home is a happy home. Very spacious and atmosphere for residents. The staff go way above the provision of care and nursing is ever a problem or too much trouble for them. Very well run by the manager and admin staff and also very approachable and helpful.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your lovely feedback. We are delighted to know that you are happy with the care provided at Garswood House. I shall pass your kind sentiments onto the home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J J (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have made mum feel welcome and cared for. She tells all of her visitors how lovely the staff are, how she enjoys the company and the food and that she couldn't be anywhere better. The home provides a warm, welcoming and clean environment. It is reassuring to see how the caring and hardworking
staff look after and interact with the residents. I feel that the home would benefit from a dropped kerb/ramp at the front of the building which would be helpful when taking residents out in a wheelchair. I believe this is being discussed with the landlord.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your thoughtful feedback. We're so pleased to hear your mum feels happy and well cared for, and we appreciate your kind words about our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B C (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been at Garswood House for a few months now, he has settled in nicely with the ongoing support of all the staff and management. The environment is caring and friendly and I always feel welcome when I come to visit. There have been many improvements over the last month from daily activities
and overall aesthetics around the outside of the building.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your feedback. We're pleased to hear that your dad has settled in well at Garswood House. We're always striving to create a positive and supportive environment for everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joe M (Husband of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in Garwood House while I had heart surgery for 3 weeks.
Very clean, great staff. Excellent.
But no basic exercise.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your feedback. We appreciate your suggestion regarding basic exercises and will review this to improve the experience for our residents and visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine A (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care given to my mum. Staff are very helpful and pleasant plus health issues are dealt with promptly. She is monitored regularly for any concerns.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your kind words. Our team works tirelessly to ensure high standards of care are always maintained. Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S N (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident of Garswood House for almost 3 years and is very happy here and it feels like home. In our experience the staff have always treated Mum with the utmost care and affection. When Mum has been unwell they have always acted immediately and in her best interests and contacted the
appropriate health care professionals. The staff are approachable, friendly and professional and we have always been kept fully up to date with Mum's ongoing care. A big thank you from all the family!
Reply from Rahi Joshi, Marketing Associate at Garswood House
We are delighted to hear that your mum feels happy and at home with us. Our dedicated staff prioritise the well-being and comfort of all our residents, and we strive to provide compassionate care at…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George C (Brother of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Super place, staff is great. Very clean. Could not wish to have my sister anywhere else.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you so much for sharing your experience, I will pass your feedback to the home team. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet G (Relative of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not visited my relative for nearly 5 months. On returning and visiting I have noticed a big difference in my realive. The home feels more like a home.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for your kind feedback, we will pass on your sentiments to the home team. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Niece of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my uncle who is living with dementia today it was evident that he has a good rapport with the staff, who were all very friendly and amenable.
The home has a lovely communal outdoor area and each room is well signposted. My uncle was reluctant to go into a care home initially, but it's nice
to see him settled.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for sharing your thoughts with us. We are delighted to know your uncle is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan D (Friend of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff and management at Garswood House who we have met have been very pleasant, helpful and friendly. They have always shown a very caring attitude when dealing with residents.
This has helped our friend to quickly settle into a new environment.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for sharing your heartfelt feedback about your friend's experience at Garswood House. We're delighted to hear he is settled in well with us. I will ensure your kind words are passed on to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum enjoyed her respite stay. The staff are lovely and helpful. The food is excellent.
Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for choosing Garswood House Care Home for your mum and for sharing your positive experience with us. We are delighted to hear that she was comfortable and happy with her tailored care.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A W (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care assistants are very caring and respectful to residents in the home, as are the management and admin team. It has been a very difficult period due to covid but the focus is always on the care and protection of residents. Hopefully, as Covid gets under control, there will be more activities for
residents as I feel sure my mum and other patients will benefit from more interaction with others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.438)

Overview of Review Score

The Review Score of 9.4 (9.438) out of 10 for Garswood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.438 for Garswood House is calculated as follows: ( (106 Excellents x 5) + (66 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.438
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Garswood House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Garswood House

What types of Care is Garswood House registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Garswood House have?

There are 53 Single Rooms.

What are the Facilities & Services at Garswood House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Garswood House to the centre of Wigan?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garswood House to verify any information. View our terms and conditions. Garswood House has an Enhanced Service - more info.