Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ
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9.4 40 Reviews
  • Garswood House, Wigan
Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable lounges and a secure garden area.

The home includes a specialist household, which has been adapted to meet the needs of people with dementia. Its open plan layout aids orientation and independence and residents are supported to maintain skills and interests.

Throughout the home, there is a lively programme of activities, which evolves according to the interests of residents.
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Care Provided by Garswood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1200

These prices are only a guideline, please contact Garswood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Rita Higson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (16)

Garswood House Reviews (40)

9.4

Garswood House has a Review Score of 9.4 (9.438) out of 10, based on 16 reviews in the last 2 years.
Over all time Garswood House has 40 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Garswood House
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Total of 40, showing 21-40
Review from Robert G (Son of Resident) published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been pleasantly surprised by the quality of care at Garswood House. The staff make all the difference with good quality care and thoughtfulness. Well done, and thank you!
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Review from Debra W (Daughter of Resident) published on 30 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Garswood House now for 8 months and has settled in really well. She requires full care and is unable to walk around by herself. We have seen a marked improvement in her mental and physical well-being since she has been here and all the carers and staff are very friendly and helpful.
My family and I would recommend Garswood House for anyone who needs peace of mind for their loved ones.
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Review from Michelle S (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Garswood House for years. The care she gets is excellent. If I have any concerns there is always someone to talk to and sort out. These past few years with covid-19 restrictions have been hard. But the home's Facebook page has been a great convert. A good care home, well
recommended.
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Review from Alan B (Son of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but praise for the staff at Garswood House. The last 12 months have been very difficult for everyone but the manager and all the team have always gone the extra mile to ensure we kept in contact with our mum using window visits, WhatsApp etc. when we couldn't visit. Nothing has been
too much trouble and we can't thank you all enough for the wonderful care and attention you give to mum. Thank you all - you are amazing.
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Review from Nicola G (Granddaughter of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After making the heart-breaking decision that Nan needed to be in a care home, we were lucky enough to get a place for her at Garswood House. She was given a lovely modern room and settled in really quickly; mainly due to the fact that all the staff were absolutely amazing. They could not do enough
for Nan and for us, as a family. The past 18 months during Covid-19 lockdown has been so difficult and not being able to see Nan has been just awful but the genuine care, compassion, and respect given to residents has reassured us that we have done the very best we could for Nan and she is in the best possible place given the circumstances. Residents are stimulated and there is a fun and lively atmosphere about the place, but also quiet areas for those that want the peace and quiet. Staff are absolutely amazing from the top level down and can't thank all concerned enough for taking such wonderful care of my Nan.
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Review from Emlyn D (Son-in-law of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As mum has been in Garswood House over the pandemic and lockdown periods we can’t emphasise enough how very grateful we are the for the care shown by all the staff. It has been an extremely difficult period and as a family, we feel the love and attention shown to mum has kept all our spirits up. The
whole team has worked tirelessly to keep everyone safe and happy under immense pressure. We have been kept fully informed throughout mum's stay. We have witnessed ourselves via the Facebook page the effort and daily activities carried out to keep the residents happy and alert. During lockdown, we have been able to message mum whenever we needed, giving mum a chance to see us and for us to see and chat to her. Thanks again to you all for all the love and care from bottom of our hearts.
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Review from Irene B (Daughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to the care home in January for respite care but because of the coronavirus has had to stay in for longer. The staff have been absolutely brilliant they are all hard-working, caring, helpful, considerate and friendly. My mum always says she has a bit of a laugh and a chat with the
staff. I have been very grateful and thankful for them looking after mum.
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Review from Sandra B (Daughter of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the home this afternoon, couldn't go inside for obvious reasons.
We want to say a huge thank you to the two young carers who helped mum get set up on skype so that the family can talk to her.
You are awesome, everyone has gone above and beyond in looking after our precious mum. Thank you.
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Review from R Y (Granddaughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Nan was recently admitted to Garswood House for respite care. After a few short days sadly her condition deteriorated and she passed away. I have to say the care that Nan received was outstanding. She was treated with such respect and dignity. The staff were also kindness itself to all of Nan's family
and it was appreciated and it made such a difference to us all. I can only say a heartfelt thank you to Garswood House and it's amazing team of staff.
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Review from Colin (Son of Resident) published on 9 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
May I offer my sincere gratitude and appreciation for your excellent services and care at Garswood House regards Dad.
It has been a relief and delight to witness Dad settling in during the first week, an incredibly welcoming and friendly environment.
Dad is engaging in conversation and chit/chat with
other happy residents, conversing at mealtimes and in the afternoon in your relaxing lounge areas.
Your tremendous staff, who have all been extremely courteous, polite, friendly and professional in this initial settling in period, please pass on our heartfelt respect as you all deserve the highest level of recognition for the amazing services you provide.
We truly feel blessed and fortunate, Dad has been offered a placement with your good self and team at Garswood House, to what is now Dad’s new lovely home, for Dad to enjoy and embrace his new lifestyle. Dad could not have requested a more suitable care home than Garswood House.
With warmest regards and thankfulness.
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Review from Andrea C (Daughter of Resident) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Garswood House is an extremely warm and friendly place my for mum to live in and all the staff are wonderful from the manager and all the caring staff who make all the residents at home and safe. When my mum chose to leave her home after numerous years, as her daughter, I had reservations of how my
mum would accept the change into a care home but surprisingly, during every visit from family and friends she tells them all that she loves being at Garswood House and does not regret leaving her previous home at all. I am amazed that she settled so soon I thought it would take a few months but its all down to the set up of the home and the caring staff who make all the residents special. The home is spotlessly clean and all on one level with plenty of spacious room both inside and outside plus there are activities on for the residents to join in and all my mum's needs are catered for, from daily papers and weekly hairdresser to a great choice of daily meals available. It's great my mum has settled in.
Reply from Christine Hiley, Home Manager at Garswood House
I would just like to express my sincere thanks for the wonderful review you have given Garswood House and our staff on carehome.co.uk.
Your mum giving up her own home is probably one of the hardest…read more
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Review from J P (Son of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff provided excellent care for my mum and the rest of our family and friends.
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Review from D P (Son of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was admitted into Garswood House initially for a weeks respite to allow the family to go on holiday. 5 days into her stay we were advised to return home as she quickly deteriorated. After 11 days she sadly passed away. The impression the staff made on us all will stay with us for a very long time.
They cared for mum with dignity, respect and showed genuine love and compassion as they performed their daily tasks. Nothing was too much trouble for family and friends alike, with regular visits offering tea, coffee and biscuits, even a bed for those who stayed overnight. At a time when many care homes make the news for all the wrong reasons, Garswood House is a shining example of how it should be done. And our family will be forever grateful.
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Review from J W (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum went into Garswood House initially for one weeks respite, whilst the family went on holiday. During her stay, she became very unwell. This resulted in her dying after only being in their care just over a week. The staff, care home manager and health professionals who cared for Mum treated her and
the wider family with the utmost respect, and we cannot thank them all enough.
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Review from Freda L (Daughter of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's difficult to put into words how this care home dealt with my mum. The whole staff, from management down, was so friendly, helpful and treated Mum with dignity. It was a wonderful experience for all our family and the staff made sure we had everything we needed.
They made a very difficult situation
easier to bear with the kindness they showed. I just want to say a big thank you to all. Mum passed away today, 13th August 2019 and all staff were so helpful.
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Review from D L (Son-in-law of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was impressed by the efficiency and especially the kindness of all the staff. They were gentle and caring for my mother in law and also supportive of all her many visitors.
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Review from Laura P (Granddaughter of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst we thought we were putting grandma in respite care at Garswood Home, gradually she took a turn for the worse and we sadly lost her. We can’t thank you enough for all your love, care and support for grandma and us a family, nothing was any bother to you all. Amazing staff.
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Review from Nicole P (Granddaughter of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this place enough! The care and compassion the staff showed towards my grandma and the family throughout her stay was 5*
Nothing we asked was too much trouble, it was clear to see that the staff have genuine passion and love for their job. As a family, we can’t thank them enough for
their concern and kindness.
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Review from Rachel L (Granddaughter of Resident) published on 14 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living nearby, I had always driven past on a daily basis and imagined life inside Garswood House would be dull, dark and depressing. How wrong could I have been!
My beloved Grandma was cared for with genuine love, concern and commitment over the course of her 9-day stay.
The staff have beautiful relationships
with each other, the residents and with us as a family in a state of disbelief. We were accommodated from the moment we entered the building and even beyond Grandma's stay. What a safe haven with special staff who will now always have a bond with our family.
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Review from Kelly W (Daughter of Resident) published on 15 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank the staff enough the love and care my dad has been receiving is out of this world! My dad has come on health wise and happiness each and every day, he’s so settled not upset away from mum.
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Current Review Score: 9.4 (9.438)

Overview of Review Score

The Review Score of 9.4 (9.438) out of 10 for Garswood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.438 for Garswood House is calculated as follows: ( (106 Excellents x 5) + (66 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 192 Ratings = 4.438
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Garswood House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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