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Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan, Greater Manchester WN4 9TZ
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Garswood House, Wigan
Garswood House, Wigan
Garswood House, Wigan

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable lounges and a secure garden area.

The home includes a specialist household, which has been adapted to meet the needs of people with dementia. Its open plan layout aids...  

Care Provided by Garswood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,150
Residential Dementia CareFrom £1,150From £1,150

Contact Garswood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rita Higson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (16)

Garswood House Reviews (46)

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9.4

Garswood House has a Review Score of 9.4 (9.369) out of 10, based on 18 reviews in the last 2 years. Over all time Garswood House has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Janet G (Relative of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

I have not visited my relative for nearly 5 months. On returning and visiting I have noticed a big difference in my realive. The home feels more like a home.

Reply from Rahi Joshi, Marketing Associate at Garswood House

Thank you for your kind feedback, we will pass on your sentiments to the home team. Kind regards.

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Review from George C (Brother of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

Super place, staff is great. Very clean. Could not wish to have my sister anywhere else.

Reply from Rahi Joshi, Marketing Associate at Garswood House

Thank you so much for sharing your experience, I will pass your feedback to the home team. Kind regards.

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Review from C G (Niece of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience
I visited my uncle who is living with dementia today it was evident that he has a good rapport with the staff, who were all very friendly and amenable.

The home has a lovely communal outdoor area and each room is well signposted. My uncle was reluctant to go into a care home initially, but it's nice to see him settled.

Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for sharing your thoughts with us. We are delighted to know your uncle is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.

Kind regards.

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Review from Alan D (Friend of Resident) published on 24 May 2023 Submitted via Website
Overall Experience
All the staff and management at Garswood House who we have met have been very pleasant, helpful and friendly. They have always shown a very caring attitude when dealing with residents.

This has helped our friend to quickly settle into a new environment.

Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for sharing your heartfelt feedback about your friend's experience at Garswood House. We're delighted to hear he is settled in well with us. I will ensure your kind words are passed on to the team.
Kind regards,

Rahi.

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Review from J W (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

Mum enjoyed her respite stay. The staff are lovely and helpful. The food is excellent.

Reply from Rahi Joshi, Marketing Associate at Garswood House
Thank you for choosing Garswood House Care Home for your mum and for sharing your positive experience with us. We are delighted to hear that she was comfortable and happy with her tailored care.
Kind regards,

Rahi.

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Review from A W (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card
Overall Experience

The care assistants are very caring and respectful to residents in the home, as are the management and admin team. It has been a very difficult period due to covid but the focus is always on the care and protection of residents. Hopefully, as Covid gets under control, there will be more activities for residents as I feel sure my mum and other patients will benefit from more interaction with others.

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Review from Robert G (Son of Resident) published on 24 September 2021 Submitted via Postal Card
Overall Experience

I've been pleasantly surprised by the quality of care at Garswood House. The staff make all the difference with good quality care and thoughtfulness. Well done, and thank you!

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Review from Debra W (Daughter of Resident) published on 30 August 2021 Submitted via Website
Overall Experience

My mother has been in Garswood House now for 8 months and has settled in really well. She requires full care and is unable to walk around by herself. We have seen a marked improvement in her mental and physical well-being since she has been here and all the carers and staff are very friendly and helpful. My family and I would recommend Garswood House for anyone who needs peace of mind for their loved ones.

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Review from Michelle S (Daughter of Resident) published on 2 August 2021 Submitted via Website
Overall Experience

My mum has been a resident in Garswood House for years. The care she gets is excellent. If I have any concerns there is always someone to talk to and sort out. These past few years with covid-19 restrictions have been hard. But the home's Facebook page has been a great convert. A good care home, well recommended.

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Review from Alan B (Son of Resident) published on 8 July 2021 Submitted via Website
Overall Experience

We have nothing but praise for the staff at Garswood House. The last 12 months have been very difficult for everyone but the manager and all the team have always gone the extra mile to ensure we kept in contact with our mum using window visits, WhatsApp etc. when we couldn't visit. Nothing has been too much trouble and we can't thank you all enough for the wonderful care and attention you give to mum. Thank you all - you are amazing.

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Review from Nicola G (Granddaughter of Resident) published on 7 July 2021 Submitted via Website
Overall Experience

After making the heart-breaking decision that Nan needed to be in a care home, we were lucky enough to get a place for her at Garswood House. She was given a lovely modern room and settled in really quickly; mainly due to the fact that all the staff were absolutely amazing. They could not do enough for Nan and for us, as a family. The past 18 months during Covid-19 lockdown has been so difficult and not being able to see Nan has been just awful but the genuine care, compassion, and respect given to residents has reassured us that we have done the very best we could for Nan and she is in the best possible place given the circumstances. Residents are stimulated and there is a fun and lively atmosphere about the place, but also quiet areas for those that want the peace and quiet. Staff are absolutely amazing from the top level down and can't thank all concerned enough for taking such wonderful care of my Nan.

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Review from Emlyn D (Son-in-law of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

As mum has been in Garswood House over the pandemic and lockdown periods we can’t emphasise enough how very grateful we are the for the care shown by all the staff. It has been an extremely difficult period and as a family, we feel the love and attention shown to mum has kept all our spirits up. The whole team has worked tirelessly to keep everyone safe and happy under immense pressure. We have been kept fully informed throughout mum's stay. We have witnessed ourselves via the Facebook page the effort and daily activities carried out to keep the residents happy and alert. During lockdown, we have been able to message mum whenever we needed, giving mum a chance to see us and for us to see and chat to her. Thanks again to you all for all the love and care from bottom of our hearts.

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Review from Irene B (Daughter of Resident) published on 7 July 2020 Submitted via Website
Overall Experience

My mum was admitted to the care home in January for respite care but because of the coronavirus has had to stay in for longer. The staff have been absolutely brilliant they are all hard-working, caring, helpful, considerate and friendly. My mum always says she has a bit of a laugh and a chat with the staff. I have been very grateful and thankful for them looking after mum.

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Review from Sandra B (Daughter of Resident) published on 6 April 2020 Submitted via Website
Overall Experience
Visited the home this afternoon, couldn't go inside for obvious reasons.
We want to say a huge thank you to the two young carers who helped mum get set up on skype so that the family can talk to her.

You are awesome, everyone has gone above and beyond in looking after our precious mum. Thank you.

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Review from R Y (Granddaughter of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience

My Nan was recently admitted to Garswood House for respite care. After a few short days sadly her condition deteriorated and she passed away. I have to say the care that Nan received was outstanding. She was treated with such respect and dignity. The staff were also kindness itself to all of Nan's family and it was appreciated and it made such a difference to us all. I can only say a heartfelt thank you to Garswood House and it's amazing team of staff.

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Review from Colin (Son of Resident) published on 9 October 2019 Submitted via Website
Overall Experience
May I offer my sincere gratitude and appreciation for your excellent services and care at Garswood House regards Dad.
It has been a relief and delight to witness Dad settling in during the first week, an incredibly welcoming and friendly environment.
Dad is engaging in conversation and chit/chat with other happy residents, conversing at mealtimes and in the afternoon in your relaxing lounge areas.
Your tremendous staff, who have all been extremely courteous, polite, friendly and professional in this initial settling in period, please pass on our heartfelt respect as you all deserve the highest level of recognition for the amazing services you provide.
We truly feel blessed and fortunate, Dad has been offered a placement with your good self and team at Garswood House, to what is now Dad’s new lovely home, for Dad to enjoy and embrace his new lifestyle. Dad could not have requested a more suitable care home than Garswood House.

With warmest regards and thankfulness.

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Review from Andrea C (Daughter of Resident) published on 8 October 2019 Submitted via Website
Overall Experience

Garswood House is an extremely warm and friendly place my for mum to live in and all the staff are wonderful from the manager and all the caring staff who make all the residents at home and safe. When my mum chose to leave her home after numerous years, as her daughter, I had reservations of how my mum would accept the change into a care home but surprisingly, during every visit from family and friends she tells them all that she loves being at Garswood House and does not regret leaving her previous home at all. I am amazed that she settled so soon I thought it would take a few months but its all down to the set up of the home and the caring staff who make all the residents special. The home is spotlessly clean and all on one level with plenty of spacious room both inside and outside plus there are activities on for the residents to join in and all my mum's needs are catered for, from daily papers and weekly hairdresser to a great choice of daily meals available. It's great my mum has settled in.

Reply from Christine Hiley, Home Manager at Garswood House
I would just like to express my sincere thanks for the wonderful review you have given Garswood House and our staff on carehome.co.uk.

Your mum giving up her own home is probably one of the hardest decisions she has made, we are firstly glad to have been the home she selected and secondly happy to...  

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Review from J P (Son of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The staff provided excellent care for my mum and the rest of our family and friends.

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Review from D P (Son of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience

Mum was admitted into Garswood House initially for a weeks respite to allow the family to go on holiday. 5 days into her stay we were advised to return home as she quickly deteriorated. After 11 days she sadly passed away. The impression the staff made on us all will stay with us for a very long time. They cared for mum with dignity, respect and showed genuine love and compassion as they performed their daily tasks. Nothing was too much trouble for family and friends alike, with regular visits offering tea, coffee and biscuits, even a bed for those who stayed overnight. At a time when many care homes make the news for all the wrong reasons, Garswood House is a shining example of how it should be done. And our family will be forever grateful.

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Review from J W (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

Mum went into Garswood House initially for one weeks respite, whilst the family went on holiday. During her stay, she became very unwell. This resulted in her dying after only being in their care just over a week. The staff, care home manager and health professionals who cared for Mum treated her and the wider family with the utmost respect, and we cannot thank them all enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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