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Thorley House

Hazelmere Gardens, Hindley, Wigan, Greater Manchester WN2 3QD
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Thorley House, Wigan
Thorley House, Wigan
Thorley House, Wigan

Thorley House is a vibrant home approximately one mile from Hindley town centre. The home has a dedicated care team and a well thought-out programme of daily activities, designed to reflect residents’ interests and wishes.

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Care Provided by Thorley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,100
Residential Dementia CareFrom £1,100From £1,100

Contact Thorley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Melanie Makinson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (2)

Thorley House Reviews (56)

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9.9

Thorley House has a Review Score of 9.9 (9.873) out of 10, based on 26 reviews in the last 2 years. Over all time Thorley House has 56 reviews.

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Review from Linsey K (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
Dad had a 12 day stay for respite care.
He really enjoyed sitting in the garden. He'd had his haircut and joined in the activities.
He said his room had been comfortable and on the whole had enjoyed his meals.

Thanks

Reply from Omkar Naik, Marketing Admin at Thorley House

It is lovely to know that your dad enjoyed his stay at Thorley House and thank you for all the positive comments about life here at Thorley House . We are grateful for your review.

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Review from Sandra S (Wife of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

My husband went into respite at thorley house for a week, , when we picked him today he was extremely happy, he was very clean well kept and shaved, he was chatty, as much as Fred can, his mobility was better which was lovely to see. Mel and her team are brilliant, very friendly, always available and willing to help, which is a godsend for myself and my family who know that he is safe and well cared for why we have a break, i would definitely 100% recommend thorley house to anyone who is thinking of using a care home , many thanks mel and Co x

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your review. It is lovely to know that you are happy with your husband's tailored care at Thorley House. We will make sure to pass your kind feedback onto the team.

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Review from J S (Daughter of Resident) published on 22 July 2026 Submitted via Website
Overall Experience
My dad went into respite at Thorley house on the 20th June 2026 until th 2nd July.
The staff where excellent from dropping him off, showing us his room etc to when we picked him up.
He was very happy when we picked him up and said he would definitely stay again, which make us as a family happy because we can go away knowing he is in very safe hands and hes happy to be there.
I would definitely recommend Thorley house to anyone who is looking for a care home for their loved one.

Mel and her team are brilliant, very friendly and happy to help in anyway they can.

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your wonderful review. We are glad to know that you found our team professional and are happy with the high quality care at Thorley House. We will surely pass your kind review onto the team.

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Review from J Q (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

My mum has been a resident of Thorley House for over 6 years and is now 96. I know she feels happy and comfortable at Thorley and this is a tribute to all the staff who are involved and who care for her. Everyone is so kind, caring and gives support with a smiling face. It's so reassuring to know that all mum's ongoing needs are being met with thought and compassion. I know there must be many other things going on in the background to ensure the home is well-run, well-maintained and spotlessly clean. Thank you, everyone.

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your lovely review. It is great to know that your mum is happy and comfortable with our care at Thorley House. Thank you again for trusting us with your mum's care.

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Review from Jacquelyn G (Daughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
My dad became a resident at Thorley in May 2025 until Oct 2025. He had Alzheimer's.
The staff could not have been kinder to my dad or indeed to us. They showed great care and really tried to individualise that care for my dad. They got to know his likes and dislikes and tailored activities accordingly.
They were also quick to know when medical advice was needed.

We will always be grateful to the team at Thorley, led by Mel and Toni, who really helped our family at a very difficult time and treated our dad with great respect, love and professionalism

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your heartfelt review. We're grateful for your kind words about the team at Thorley House. I will pass your kind sentiments onto the home team.

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Review from Justin T (Son-in-law of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
Mike was treated wonderfully by all the staff.
His mobility and mood improved markedly during his stay. His ability to undertake activities improved.
The staff all engaged him and interacted regularly.

I cannot praise them enough

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your review. We are glad to hear that you are happy with the tailored-care provided by our team at Thorley House.

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Review from S H (Granddaughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
My nan has been in Thorley house coming up to 3 years! She has dementia so some days are worse than others but all staff treat her with respect and nothing is ever too much! The support she and us as a family have had with her is incredible and makes us think more we chose the perfect home for her!
All staff are always on hand to help even if its to make her smile or prompt her to engage!
Cant reccomond enough..

Any queries management always have ther doors open! We have happy Nan thanks to thorley & there staff :)

Reply from Omkar Naik, Marketing Admin at Thorley House

Our team strives to maintain high-quality care at all times. We are happy to know your nan is happy and comfortable with us at Thorley House. I will pass your kind sentiments onto the home team.

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Review from A T (Daughter of Resident) published on 9 June 2026 Submitted via Website
Overall Experience
The staff are amazing . Mum has needed nursing care on a few occasions and prompt treatment has always been provided.
The activities are brilliant. We've recently attended the bingo. Mum loves it and gets all serious haha

Nothing is too much trouble for staff.

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your lovely feedback. We are glad to know that your mum is well settled and is enjoying the planned activities at Thorley House.

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Review from Ian W (Son-in-law of Resident) published on 3 June 2026 Submitted via Website
Overall Experience

My mother in law has always had the best of care at Thorley, have had some difficult times over the last couple of years but the team have supported us very well, nothing is too much trouble. Thank you Mel and the team for all you do,

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your review. We are glad to know that you are happy with your mother in law's tailored care at Thorley House. We will surely pass your kind words onto the team.

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Review from Cathy B (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience
My review is not just for April it is for the last 2 years my mum has been living at Thorley House.
She will be 90 in June and has vascular dementia and altzeimers. Mum came back to life in so many ways when she became a resident. There are not enough adjectives to describe this wonderful place and its outstanding management and staff. All the staff fuss mum so much and adore her. There are activities at least 5 days a week which are so unique and centred around stimulation and fun. The grounds are beautiful. The communication from the team about mums welfare is fantastic. I was called to let me know mum had a cough and the doctor had been called but it was nothing to worry about. It is so valuable being kept informed by the team it just shows mum is important to them and so am I.

The staff are all so smiley and jolly and nothing is too much trouble. Its the team that make it a home and not just somewhere to live. Thank you all. Cathy

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you so much, Cathy, for your incredibly heartfelt and touching review of Thorley House. We are so pleased to hear that your mum has flourished during her time with us and that she feels so loved, supported, and valued within the home. Providing compassionate, person-centred dementia care in a...  

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Review from Clive T (Son of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
My dear mother has been in Thorley house for a long time now and I have nothing but praise for all the staff who are all incredibly caring and professional. It gives me peace of mind to know she is getting the care that she deserves. Thanks to all the staff you are amazing.
Regards

Clive & Julie

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your kind words. We are glad that your mum is well settled at Thorley House and that you find our staff caring and professional. We will surely pass your kind words onto the team.

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Review from Colin B (Son of Resident) published on 19 May 2026 Submitted via Website
Overall Experience

To everyone at Thorley House,

Thank you feels far too small for the kindness, patience, dignity and care that all the team at Thorley House have shown Mum over the past three years.

As Mum's Alzheimer's progressed, knowing she was surrounded by such compassionate and dedicated people brought enormous comfort to our family. You treated her not simply as a resident, but as a person - with warmth, humour, respect and genuine affection - and we will always be grateful for that.

Although Mum has now moved to a nursing home, Thorley House will always hold a special place in our hearts. Thank you for every cup of coffee, every reassuring word, every smile, every moment of patience, and for the care and support you gave Mum each and every day.

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you so much for your kind and heartfelt words. Supporting residents and their families with compassion, dignity, warmth, and respect is at the heart of everything we do, and your message means more to our team.

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Review from Joanne B (Daughter of Resident) published on 18 May 2026 Submitted via Website
Overall Experience
My mum has been at Thorley house since September 2024, and although at times she can present as a little changeable due to her illness, the staff treat her with dignity and respect at all times, with an excellent awareness of her individual needs.

They are always proactive with any healthcare issues and I trust them implicitly.

Reply from Omkar Naik, Marketing Admin at Thorley House

Thank you for your kind feedback. We are happy to know that you are satisfied with your mum's personalised care at Thorley House.

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Review from Susan C (Daughter of Resident) published on 16 March 2026 Submitted via Website
Overall Experience

My Mum has recently celebrated her 100th birthday in Thorley House and the staff went above and beyond to make this a wonderful day for her. Mum has been in Thorley House for almost six years and I feel so confident that she is getting the best care possible. The home and rooms are always spotlessly clean and the staff are friendly and helpful. I can't ask for more for my amazing Mum.x

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you so much for sharing such a heartfelt review.At Thorley House, we are committed to delivering high-quality, person-centred care in a warm and supportive environment. Your kind words will mean so much to our team.

Warm regards,

Thorley House Team

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Review from Susan K (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
My mum Audrey resided at Thorley house from Feb 25 to Jan 26 when she sadly passed.
Thorley House have shown nothing but kindness and support to my mum and myself during her time there.
The staff have been wonderful, warm and caring
Nothing is to much trouble for the staff

The cleanliness of the home is 5 star it's spotless and homely and very great full that my mum spent her last 11 months there

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you for your heartfelt review. We're so sorry for your loss and are honoured that your mum spent her time with us at Thorley House. It means so much to hear that you felt supported and cared for, and we'll be sure to share your kind words with our team.

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Review from Anne P (Friend of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

I visited my friend without an appointment, along with another friend. The staff were very pleasant with us. Although she was in the lounge with other residents we took her back to her bedroom for a personal conversation. The bedroom was very clean and tidy our friend was brought mid morning coffee and biscuits. We were offered a drink when we were leaving an activities member of staff came to speak with our friend. Lovely experience.

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you for sharing your experience. We are delighted to know your loved one is comfortable with the tailored care at Thorley House.

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Review from J W (Daughter of Resident) published on 20 January 2026 Submitted via Website
Overall Experience
The close staff I deal with are very supportive of my mums changing needs and considerate with how to deal with her.
At times I do ring a lot to check on her and ir.is.never too.much trouble for them to take time to discuss and check on her.

Very grateful for the.work they do .. thank you

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you for sharing your kind feedback. We strive to provide person-centred care for all our residents, recognising and respecting their individual needs. Thank you for entrusting us with your mum's care.

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Review from Sandra R (Niece of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

I go to see my auntie ever week. I find that she is very happy and contented and all her needs are seen to. And when I do visit her she's looking well, looked after when you go to Thorley House the welcome from the staff is very friendly and will take the time to talk to you.

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you for your feedback regarding Thorley House. We are glad to know that you feel welcomed by our team during your visits. We appreciate you taking the time to share your experience.

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Review from D T (Niece of Resident) published on 5 January 2026 Submitted via Website
Overall Experience
Hello, my auntie is a residence at Thornley house we've had nothing more than five star treatment. All the staff are very friendly and very welcoming. We feel like we are entering her home every time we go and visit her

she is having a lovely time there lots of activities and stuff to do every day we have never seen her smile and laugh so much, she's more active and so happy. Can't recommend Thornley House and all the staff anymore. They have changed my auntie's life and can't thank them enough.

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you so much for your kind words. We're truly delighted to hear that your auntie is happy and settled at Thornley House. Your appreciation will be shared with the staff-they'll be incredibly happy to hear this.

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Review from Tony R (Great-Nephew of Resident) published on 22 December 2025 Submitted via Website
Overall Experience

My great auntie used to live 200 miles away and spent most of her days in bed in her own flat, we could only visit a few times a year due to distance so she had no one really only carers who went in for half hour 3 times a day, she had a fall a few months ago and we was told she hadn't long left and needed round the clock care especially with being late 90s, we decided to move her to Thorley House which is local for family and wow what a difference, she is living again and is very happy, I can't recommend this care home enough and all the staff are doing a great job they have activities in the day and trips out and my great auntie is more mobile and happier than ever which is a massive relief to the small family she has, we are kept updated with photos and videos on social media which is great to see so thank you very much Thorley House and keep doing what you're doing

Reply from Rahi Joshi, Marketing Associate at Thorley House

Thank you for your wonderful feedback. We're delighted to hear that your great auntie is happy with her tailored care at Thorley House. Our team is committed to providing compassionate care, engaging daily activities and a supportive care home environment where residents can stay active and connected with their families. I will pass your kind sentiments to the home team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Thorley House.

Upcoming Events

There are no upcoming events for Thorley House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Thorley House.

Accreditations

There are no accreditations posted yet for Thorley House.

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Frequently Asked Questions about Thorley House

What types of Care is Thorley House registered for?

Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thorley House have?

There are 40 Single Rooms.

What are the Facilities & Services at Thorley House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Thorley House to the centre of Wigan?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thorley House to verify any information. View our terms and conditions. Thorley House has an Enhanced Service -more info.