Golborne House

They are also professional in the way they deal with the personal care that the residents need without making any fuss about it.

I have visited many residential care homes in the search for the right setting for my mum and my first impressions were excellent as there is a real family feel to Golbourne House which I witnessed on my initial visit and has remained since mum has become a resident. My mum has been there for just over 10 days and despite being younger than most residents she is incredibly happy and if she has had any queries or questions they have been addressed quickly. The team are wonderful with mum and have made the transition really positive and the standards every time I have visited have been perfect.

After finding my mum needed to go into care was very distressing for mum and for myself not a responsibilty i ever wanted to be a part of, mum has always been a strong independant woman, the staff are very supportive to both mum adjusting to care and to family visits they are patient and supportive in trying to get mum to join in with activities , mum finds it hard to ask for help or join in big groups but they have a lovely way in reading into her needs and encouraging her to settle , when she gets frustrated with herself they talk and assure her she is doing ok , if i have any worries about mum i feel at ease speaking to staff knowing they will do their best to address any worries , i feel all the staff have been a big help to both mum and family with her adjustment to being in care thank you for all that you do

Very helpful attentive friendly staff. Nothing is too much trouble for them. Facilities and rooms are excellent. Care home is well managed and deserves its 5* rating.

My Dad has been in Golborne House now for over 2 years. He is well cared for and his treated with respect. Its a very friendly home and you are always made to feel welcome. The manager and admin staff do a great job. The carers and cleaning staff are amazing. There always good banter with him and he seems very settled. Its his home now and I don't have to worry about him.

I always said I'd never place my mum in a care home, but, circumstances forced it, I felt so ashamed and guilty, but, Golborne House has been a godsend, my mum is severely disabled and I was so worried about her going into the home, but, my worries were soon alleviated, she was made so welcome, the staff, every single one of them, from management to domestics, are just the best, they work so hard, and, are, at times, very understaffed, but, nothing is too much trouble, they go above and beyond in everything, the food is absolutely fabulous and my mum loves it! She is a vegetarian and they have catered for her every need, there is always activities for all to enjoy, 2 lounges with tv's and a spacious dining room, if i had to find one issue it would be the cost, my mum self funds, and, if we could've afforded it I really think she'd have stayed there, she loves it that much, as it stands she is having to leave to come and live with me, I am, however, forever grateful to Golborne House

My father was in Golborne House for 13 months until he passed away in September '26. He was happy there, and so were we, knowing that he was treated with dignity and respect throughout. The staff/carers are amazing, nothing was too much trouble for them and they demonstrated a genuine care for the residents. I have nothing but admiration for Golborne House and it's wonderful team. I can highly recommend it to anyone.

I am very happy with the care my receives at Goldborne House. The home is exceptionally clean. The new management are very approachable. I wasn't complete happy with safety/security because my dad managed to get out through an unlocked gate and walk to a nearby house where thankfully the resident returned him to GH. Management were very apologetic and took steps to ensure this can't happen again.

Golborne House is warm & welcoming. Always clean & homely with a nice atmosphere. The staff are pleasant, efficient , friendly, caring & helpful. The meals are varied & of a good standard. The food is well praised. Events are thoughtfully organised and create fun & happiness for the residents. I would not hesitate to recommend Golborne House. I thank them all for the care they have provided for my mum.

When mum came she was very unsettled, packed her bags everyday. It was too much trouble for the staff to put it away. This went on for a while, but mum absolutely loves it now. Mum would say the staff our brilliant and they look after, well nothing is too much trouble.

When visiting we are always made to feel very welcome. There is always a happy buzz about the place and staff have time to listen to and address any concerns we have in a very reassuring way.

It was a very big and heart rending decision for us to ask for dad to move in to Golborne House for respite. However he has blossomed since being there and is happy to call it his home.

Very pleased with the care Golborne House provides to my Mum. The staff are absolutely amazing. They can't do enough for the residents. So friendly, caring and really look after my Mum. Whenever we go (which is several times a week) the staff are always smiling and welcoming. There are plenty of activities for the residents which is great to see and the staff really seem to enjoy putting them on. My Mum loves the food and she is certainly eating more than she did when she was at home which is good for her. All the staff know my Mum well and have taken the time to understand what she's like and what she wants. The home always seems clean and smells fresh and Mum's room is always clean and tidy whenever we go. We know my Mum is safe there and we know she is well looked after. Mum herself says she is glad she is there now, which is a comfort to use as it's not an easy decision to put a loved one in care, but it's a decision we are now happy with thanks to Golborne House.

Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are welcoming, friendly, helpful and always attentive to my mothers needs. I am always kept well informed of her progress and I feel confident that she is being well cared for. They provide lots of entertainment for the residents and my mum is now happy to call this her home.

Well what can I say but that Golborne House is a credit to the girls and management! You have some very special people working there. The room and cleanliness were very good and I wouldn't hesitate to recommend Golborne House to any body worried about elderly care.

Since my aunt has arrived here she is a lot happier. Her needs are always taken care of. She always tells me the meals are lovely and she is well-fed. Everyone here is always lovely when I visit.

We have found the care home to be very friendly and homely, warm, very clean and providing good food. Our concerns that the new resident may not settle quickly were unfounded, he was made to feel part of the team from the word go. As visitors, we have always been treated respectfully with all the staff being very helpful. The cat is an added bonus.

I love the fact that most of the staff are local and most of them know all the families of the residents.

The whole staff at Golborne House are always welcoming and cheerful when we arrive to visit my mother. Her bedroom is kept very clean, and she seems happy and settled. She enjoys the activities, especially dominos and bingo.

My mum has been a resident at Golborne House for almost 4 years. From the very start she has been well looked after and very happy. Staff are lovely, very helpful and friendly and they communicate with family extremely well. It’s clear that Mum’s welfare and wellbeing are their priority and we have never had any concerns about her care. We are always encouraged to speak to them if we have any concerns and they very much have an open-door policy for families to speak to them if they feel that they need to. The management team are excellent and this filters through to all other staff (carers, entertainment staff, catering staff etc). They provide excellent day trips and entertainment for residents to enjoy. They keep families regularly updated with general info and photos on their social media pages. It’s extremely hard to move your loved one into a care home but it’s so much easier to cope with when you have the wonderful experience that we have had. Thank you to all the staff for the wonderful job that you do!

She has left a huge gap in our lives and I'm sure she'll be missed at Golborne House too.