Eagle View Care Home, Scarborough, North Yorkshire
Eagle View Care Home, Scarborough, North Yorkshire
Eagle View Care Home, Scarborough, North Yorkshire

Eagle View Care Home is situated in Scarborough, a popular coastal town in North Yorkshire.

With easy access to local amenities, the location of the care home on Phoenix Drive is within a friendly neighbourhood and enjoys strong links with the community.

The care home offers residential care, dementia care and respite care provided by highly-skilled, caring staff.

Eagle View Care Home a lovely home benefiting from bright and well-furnished bedrooms offering residential and dementia care within a welcoming and positive environment.

The home is run by Mariposa. Everyone in a Mariposa Home is treated with the dignity, respect and compassion that you and your family would wish for.

Group: Mariposa

Person in charge: Jane Wade (Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Eagle View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Eagle View Care Home has a Review Score of 9.6 (9.598)

The Review Score of 9.6 (maximum of 10) for Eagle View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Eagle View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.598 for Eagle View Care Home is calculated as follows: ( (67 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Eagle View Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eagle View Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eagle View Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • more

My father was in Eagle View for 5 years.
He was very happy there, the staff were very kind and considerate.
They always kept in touch with his family and we can't praise the staff enough for the care they gave him.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My friend came to you on the 30th June 2017, for the simple reason she was very vocal at her last home and showed concerns for other residents. My friend settled very well at Eagle View and I also found the staff all very caring and did a brilliant job. Which as I say, made my friend settle very well. Sadly it was short lived and she passed away peacefully, again all the staff were amazing.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am glad I chose Eagle View. Everything about it is brilliant and the resident is happy, content and well cared for.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was so happy in this home with her Eagle View family. She was so content and passed away in their considerate, thoughtful and loving care.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A really professional caring care home, all the staff were attentive and helpful. Mums short stay was made easier by the care given. The activities coordinator was hospitalised but the staff made up for that as best they could with their other duties.
Sincere thanks to the home and the staff.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my husband regularly and always find him to be happy and confident, clean and well presented.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are excellent, very caring. I can honestly say that I have nothing at all to complain about.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My experience has been a very positive one. The staff at Eagle View have treated my mother with not just care, but love and dignity.
They are aware of her every need. I have felt peace of mind knowing that the care mum has received has been the very best.
The home is always spotlessly clean and never has that 'odour' some homes have.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very well looked after. She loves all the staff and they treat her with respect and dignity, even when she is throwing a tantrum. She is well and happy.

How likely would you be to recommend Eagle View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for Eagle View Care Home

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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Awards / Recognitions

February 2018

Top 20 Mid-size Care Home Groups 2018

Recipient: Mariposa

Date: Thursday 01 Feb 2018

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Eagle View Care Home