Eagle View Care Home

Phoenix Drive, Scarborough YO12 4AZ
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9.7 46 Reviews
  • Eagle View Care Home, Scarborough
Eagle View Care Home – Scarborough, North Yorkshire

Eagle View is a purpose-built care home in Phoenix Drive, Scarborough, offering residential care, dementia care and respite care for the elderly in the UK. The home provides 40 comfortable single bedrooms, with a choice of en-suite facilities, residents are encouraged to bring personal belongings to create a homely environment. The home features landscaped gardens, indoor & outdoor communal areas, a salon and café.

At Minster Care Group, the aim is to deliver a warm, person-centred care tailored to each individual’s unique needs. The dedicated staff create personalised care plans and organise daily activities designed to enrich life, promote wellbeing and maintain community connections.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1150 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

Fees are determined on individual resident need based on pre-admission assessment

These prices are only a guideline, please contact Eagle View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emine Tekis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Welcome to visit loved ones at any time.

Parking

  • On-site parking

Eagle View Care Home Reviews (46)

9.7

Eagle View Care Home has a Review Score of 9.7 (9.666) out of 10, based on 31 reviews in the last 2 years.
Over all time Eagle View Care Home has 46 reviews.

Overall Experience
  • 40
  • 3
  • 0
  • 2
  • 1
Date Published
  • 46
  • 18
  • 27
  • 31
  • 15
Reviewer Connection to Eagle View Care Home
  • 16
  • 9
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from S L (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was so happy in this home with her Eagle View family. She was so content and passed away in their considerate, thoughtful and loving care.
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Review from Vernon J (Son of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really professional caring care home, all the staff were attentive and helpful. Mums short stay was made easier by the care given. The activities coordinator was hospitalised but the staff made up for that as best they could with their other duties.
Sincere thanks to the home and the staff.
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Review from J H (Wife of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my husband regularly and always find him to be happy and confident, clean and well presented.
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Review from S W (Wife of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent, very caring. I can honestly say that I have nothing at all to complain about.
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Review from Janet J (Daughter of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been a very positive one. The staff at Eagle View have treated my mother with not just care, but love and dignity.
They are aware of her every need. I have felt peace of mind knowing that the care mum has received has been the very best.
The home is always spotlessly clean and
never has that 'odour' some homes have.
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Review from G H (Daughter of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very well looked after. She loves all the staff and they treat her with respect and dignity, even when she is throwing a tantrum. She is well and happy.
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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Eagle View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.666 for Eagle View Care Home is calculated as follows: ( (316 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (22 Very Poors x 1) ) ÷ 371 Ratings = 4.666
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eagle View Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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