The fees quoted are a guide only. All potential residents will be assessed by a senior nurse or Manager from Hillcrest House and a fee proposed depending on the person's needs. Whenever funding from social services or the Health Authority are available an independent assessment is also carried out. The home is able to advise on funding that may be available some of which is not means tested. Double rooms are only used for couples or may be available as single rooms.
These prices are only a guideline, please contact Hillcrest House Ltd to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors are welcome whenever residents would like to see them. Reception is covered 6 days a week and there is a doorbell if the reception is unattended.
To protect the residents please do not visit if experiencing any stomach upset symptoms within the last 48 hours, or have any flu symptoms. Infection Control is everyone's responsibility.
There is free parking on the level adjacent to the main reception with easy access off Barbican Road. There is a railway station in Looe and bus links.
Hillcrest House Ltd has a Review Score of 9.6 (9.602) out of 10, based on 22 reviews in the last 2 years.
Over all time Hillcrest House Ltd has 28 reviews.
5.0 out of 5
Thank you so much for taking time to complete this review for us and your kind words, I know how busy you are, I'm sure that your Dad would appreciate everything that you did for him, sending our kind regards.
5.0 out of 5
On our visits there was always a friendly member of staff to discuss Dad's health. We were all kept well informed. Everyone
Thank you.
Thank you for taking the time to send this lovely review, both of your parents were truly lovely people and we miss their presence at Hillcrest House. I wish you all a happy New Year. Kind Regards.
5.0 out of 5
Hi Andrew, thank you so much for this lovely review and I will ensure that the staff are aware of your appreciation, I'm so pleased that your Mum was comfortable and passed so peacefully, that is what we all wish for our loved ones, your mum raised three lovely sons and you were all a credit to her at such a sad time.
5.0 out of 5
Hi Caroline, thank you for such a lovely review and for taking the time to do one when you are both so busy. Your mum has become one of the family, she gives us lots of laughs and is a pleasure to care for. We will, no doubt, see her again soon.
5.0 out of 5
Thank you so much for taking the time to review Hillcrest House at such a sad time for you all, I'm so happy that you felt that the care and support that you all received obviously made a difference. May your lovely sister rest in peace and I sincerely hope that you all have/had a safe journey back to Italy. Kind Regards Paula
5.0 out of 5
Thank you so much for this lovely and heartfelt review, your neighbour was a lovely lady and we are sorry for your loss. Kind Regards
5.0 out of 5
What a lovely report of our service, we have some very dedicated staff at Hillcrest and I'm pleased to hear that this is reflected in your visits. Thank you for taking the time to complete this for us.Kind Regards Paula
5.0 out of 5
Thank you for taking the time to review our service, I'm happy to hear that your friend has settled into Hillcrest House and we are proud of our staff here. Kind Regards Paula
5.0 out of 5
Thank you so much for your lovely comments, I agree, our staff do go above and beyond for our residents, I am proud to be part of Hillcrest House.
5.0 out of 5
Thank you so much for taking the time to complete our comments card with such high scores, it is appreciated. Kind Regards Paula
4.0 out of 5
Thank you for taking the time to review the service, we really appreciate your comments, our menus are about to be reviewed once again for the changing season, please let us know if you feel that your mum would like certain things and we will always try to accommodate individual needs. Thanks also for the mention of our carers, without them, we would not have a service.
Kind regards.
5.0 out of 5
Thanks for taking the time to evaluate our service, I am so pleased that your Grandad has settled so well at Hillcrest House, we are all really fond of him.
Kind Regards
Paula
5.0 out of 5
Thank you for such a lovely and complimentary review of our service, your father-in-law is a joy and has a wicked sense of humour.
Kind Regards
Paula
5.0 out of 5
We really appreciate you taking the time to review the service at Hillcrest and thank you so much for the positive review. I agree, it is lovely to see your mum out in the lounge again.
Kind regards
5.0 out of 5
Thank you so much for your lovely review of our service. I'm sorry that you feel that there should be more staff on duty, we are always staffed according to our occupancy, we cannot always prevent sickness on the day but try our hardest to cover it.
We are all really sorry for the loss of your wife who was an integral resident of our Trevena Unit, her smile will be missed.
Kind Regards
Paula
5.0 out of 5
Thanks for taking the time to review the service and for giving so much praise, your Dad appears to have settled really well at Hillcrest, he often makes us laugh when we hold the 10 at 10 meetings. An action plan is in place to make any necessary improvements within the home so please be reassured by this.
Kind Regards
Paula
5.0 out of 5
Thanks for your positive review and for taking the time to do it when you are so busy. Your dad is a lovely man and we hope that he continues to be as settled here as he has to date.
Kind regards,
Paula.
4.0 out of 5
Thank you for taking the time to review our service, it is appreciated, your mum is a very integral part of our dementia unit and is a pleasure to care for.
4.0 out of 5
Thanks for your review of the service, can I please reassure you that we take the level of staffing on the units very seriously and it would only be staff sickness on the day that take the levels below what they need to be, there are three activities co-ordinators whom support the service and obviously have to share their time between the units, there is a plan for visitors and relatives available on the notice boards if this helps, we are always willing for families and friends to join in. I have an open-door policy for staff and visitors should you ever need any information.
Kind Regards.
4.0 out of 5
Thanks for such a positive review, we are pleased that you are noticing an improvement to the service, your mum appears to be happy here.
Kind Regards.
The Review Score of 9.6 (9.602) out of 10 for Hillcrest House Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
There are 3 Registerd Managers at Hillcrest House who manage the staff and oversea the care. Shelley Blyth is also Matron in our General Unit and a Registered General Nurse. Steve Jones is also manager of our Dementia Unit and a Registered Mental Nurse. They are supported by Registered Nurses with a wide range of experience.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcrest House Ltd to verify any information. View our terms and conditions. Hillcrest House Ltd has an Enhanced Service - more info.
