Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH

Cheaney Court Care Home, Kettering, Northamptonshire
Cheaney Court Care Home, Kettering, Northamptonshire
Cheaney Court Care Home, Kettering, Northamptonshire

Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards.

Residents can choose from numerous interests and activities, enjoy homely lounge and dining areas, as well as their own reminiscence room and sensory garden.

All care packages are individually tailored, taking on board each client's taste and preference.

Group: Alpha Care Management Services Ltd

Person in charge: Alan Hood (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Single Rooms: 61

Shared Rooms: 2

Rooms with ensuite WC: 32

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cheaney Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Cheaney Court Care Home has a Review Score of 9.2 (9.247)

The Review Score of 9.2 (maximum of 10) for Cheaney Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Cheaney Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.709 for Cheaney Court Care Home is calculated as follows: ( (120 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.538 Points relating to the number of positive Reviews for Cheaney Court Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 7 Reviews ÷ 13 Target = 0.538

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cheaney Court Care Home?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cheaney Court Care Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My father was resident at Cheaney Court Care Home from November 24th, 2016 to February 4th, 2017. During this time, he received excellent care and understanding. As a family, we also felt fully supported and informed of his needs.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has been here for 5 months. As soon as we walked in we could tell it was the right place for him. It's not a 5 star hotel but a genuine friendly helpful warm place where patients and visitors are treated kindly and with respect. I can't praise them enough for all they have done for us. The help and support they have given to me during this difficult time as been wonderful. A great place doing a great job.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Fantastic care with fantastic staff. From the start they have been brilliant with him and with his dementia and now he is really ill, staff are genuinely concerned for him and the family. Every need he has has been met and I cannot recommend this place enough.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone made us feel very welcome. My friend decided to cut all contact at the very end and this was adhered to by staff. I haven't rated what I didn't come into contact with, we were both truck drivers and it was without saying that I was given access to see him at some strange times. The only downside was that no one knew what time he died, we knew what time he was born but time is relative anyway. Thank you for looking after my friend when he needed you the most.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Excellent

Rooms: Excellent

The level of care is exceptional with kindness and friendliness, a real family atmosphere. The residents are treated with respect and their needs and wants are paramount. The manager is always available. All of mum's friends have remarked on the wonderful atmosphere and the freedom to visit her at any time, day or night.
Family and friends are welcome to join their relative for meals and the food is excellent and plentiful

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent 8 months in Cheaney Court and her quality of life greatly improved during this time. The care given by the doctors, nurses and carers was very, very good. Families and friends were welcome at all times. The staff endeavour to help all the residents keep their individuality and encourage interests for them. The domestic staff work hard to ensure a clean and warm environment and the catering is very good and balanced. The emphasis on Cheaney Court is 'Home'.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A well run care home with very good staff ratio to the needs of residents. Care workers are always considerate and show dignity to all residents. Excellent information and any change to residents to family.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Nobody wants to accept that a parent needs that little bit of extra care, you feel that you have let them down. To find my mum a loving and caring place to be happy, a "home to stay" makes me and my dad and my son's happy. Thank you.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother spent two and a half years at 'Cheaney Court Care Home'. She suffered from an aggressive form of dementia. The staff all greeted her on first name terms and always asked her permission to undertake any procedures. Staff were professional, caring and hard-working at all times. Management were quick to deal with any issues. There were a couple of incidents with another resident but this was dealt with speedily and to my satisfaction. The maintenance and ground staff kept the facilities in good condition. Thank you to all at 'Cheaney Court Care Home'.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care home is excellent. I feel confident that my mum is being well looked after and that the carers do everything they can to make their residents comfortable and happy. The food provided is excellent and the rooms are spotless. My wife used other care homes for her mum but unfortunately they did not come up to Cheaney Court standards.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the staff very pleasing and helpful.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We were very cautious to where we wanted our mum to stay for the rest of her days as she had dementia and wanted to know that after the terrible experience she went through in the previous place she would be well looked after. As we walked through the door we were met by the manager and felt completely at ease as he showed us round and explained the running of the home etc, and we knew immediately this is where we wanted our mum to be.
Mum was there for the best part of 6 years and you could see how happy she was there, she was always clean and smart and the staff were always happy, friendly and dedicated as they often came in on their days off. Mum loved her music and there were days I'd go in and the staff had her favourite songs on the stereo be it in her room or in the lounge and would be happily singing away with the staff and residents. Those were priceless times and I can't thank the manager and the staff enough for the care they gave our mum in her last years.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This may not be the smartest home around but the caring staff are exemplary. We have used this home for eight years and both our relatives and ourselves have always been treated with courtesy and respect. The staff are very friendly and really care for the residents. There are opportunities for all residents no matter able to partake in activities. The grounds and gardens are beautiful and there is a very good relationship with the primary school.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mother moved to Cheaney Court Care Home from hospital by a private arrangement, they seemed unable to coordinate moving her on despite telling her she was going home, since then Cheaney Court Care Home have targeted her care needs and coordinated arranging NHS nursing care support. Her health has steadily improved over the 10 months of her residence and she is better now than at any time in the last year.

How likely would you be to recommend Cheaney Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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