Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH
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9.8 107 Reviews
  • Cheaney Court Care Home, Kettering
Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards.

Residents can choose from numerous interests and activities, enjoy homely lounge and dining areas, as well as their own reminiscence room and sensory garden.

All care packages are individually tailored, taking on board each client's taste and preference.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kathryn Keech (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)

Cheaney Court Care Home Reviews (107)

9.8

Cheaney Court Care Home has a Review Score of 9.8 (9.807) out of 10, based on 29 reviews in the last 2 years.
Over all time Cheaney Court Care Home has 107 reviews.

Overall Experience
  • 80
  • 26
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Date Published
  • 107
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Reviewer Connection to Cheaney Court Care Home
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Total of 107, showing 41-60
Review from Julie B (Friend of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited Cheaney Court Care Home as my friend lives there. She invited me to the charity coffee morning. My friend has been there for four years, she is very happy and well cared for.
The staff are very approachable, especially the new manager.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Kathleen S (Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, modern home with a lovely family feel. Nothing is too much trouble for the staff, everyone is made to feel welcome. From management down, everything is very well organised.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you are at ease with us. I'll forward your warm sentiments to our home team.
Kind regards,
Rahi.

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Review from S N (Son of Resident) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well-operated and friendly care home. Good staff to resident ratios and the staff are particularly attentive. My mother had several medical issues quickly assessed and sorted - the senior nurses are excellent. I had no concerns with the setting.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for sharing your thoughts with us. We are happy to know that your mum is well cared for, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.


Kind Regards,

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Review from N C (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cheaney Court Care Home offers exceptional care to all its residents. The staff are excellent, patient, efficient, caring and considerate. The home is kept to a very high standard of cleanliness and the food provided is very good.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you are satisfied with our person-tailored care. I'll forward your warm sentiments to our home team.
Best Regards,
Rahi.

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Review from Jackie C (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Cheaney Court Care Home for fifteen months now and I'm glad she came here. I know she is being well looked after. All the staff are happy and talk to the residents like family. It's a lovely place and a lovely garden for everyone to sit in.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Dear Jackie,
Thank you for sharing your experience with us. We are delighted to know your mom is well cared for and enjoying her time with us. The team will ensure to maintain the best care possible in the future too and I will pass on your kind words to the home team.
Kind regards,
Rahi.

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Review from Peter L (Husband of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is currently a resident in Cheaney Court Care Home for the second time this year. The management and staff have always been very friendly and cooperative and on two occasions sorted out problems with funding. My wife is very happy there and says that she always enjoys the food. I joined her
there for a Sunday lunch and can confirm this myself. There are numerous activities to keep the people involved and they are actively encouraged to join in. If my wife needs to have respite care again, I will insist that she returns to Cheaney Court.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your wife is happy with us. I'll forward your warm sentiments to our home team.
Best Regards,
Rahi.

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Review from Julia W (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have absolutely no complaints with regards to Cheaney Court Care Home and the care and support they give to my dad who has been a resident since 2018. The staff are helpful and friendly to us as a family also.
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Review from Anne L (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been at Cheaney Court Care Home for nearly two years. He's happy and content. The staff are very lovely and can be approached with any potential issues.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Dear Anne, thank you for dropping a review. We are delighted to know your dad is comfortable and satisfied with the care provided. We ensure to maintain our care standards in the future too. I will ensure to pass your kind words to the home team.
Kind Regards.

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Review from Joe F (Husband of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been here since October 2021 and straight away settled very quickly, all the staff are so friendly and professional.
Nothing is too much trouble and they seem to go out of their way to help the residents.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for sharing your experience with us. We are delighted to know your wife is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards.

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Review from Betty W (Resident) assisted by family/friend published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness and help of the staff is excellent.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind words. We are glad to hear you are enjoying your stay with us.

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Review from Geraldin M (Friend of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and helpful. The rooms are clean and welcoming. The impression is that nothing is too much bother.
The food is plentiful and delicious.
Really enjoyed the party for the Queen's Jubilee.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your friend's care. I will ensure your comments are shared with the team.
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Review from Neil R (Brother of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had the pleasure of meeting the staff at Cheaney Court Care Home earlier this week. Everyone I met was very friendly and professional. Everyone took the time to speak to my sister and give her the care she deserves.
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Review from T F (Son of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother spent the last month of her life at Cheaney Court Care Home after leaving hospital.
The staff were very professional and kind and treated Mother with great dignity.
The standard of the food was very good and staff always willing and available to help with care.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you, we see the care and support we provide as a privilege, I will ensure your kind words are passed on to the staff.

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Review from Mary S (Daughter-in-law of Resident) published on 11 May 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly, caring staff. We thought my father-in-law would be unhappy but he has never complained about Cheaney Court Care Home or the staff. He even says he enjoys the food, as an Indian we weren't expecting this.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your very kind words. Each person that we support and care for is a unique individual enriching our lives and enhancing our knowledge of how we can continually develop the care we provide. I will pass on your kind words to the team.

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Review from Amanda M (Daughter of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the third care home Mum has been in, due to trying to get her closer to home, and I can honestly say as soon as we walked in Cheaney Court Care Home felt so homely. The manager, chef, carers, cleaner and caretaker welcomed us one by one, the first thing we got was a cup of tea and biscuits which
made Mum immediately feel at ease. Even the chef came to chat and find out Mum's likes and dislikes. I really cannot rave enough about all aspects of this home. Mum has struggled settling before and lost a lot of weight, in the few months she has been at Cheaney Court she’s putting on weight. She loves tidying up and straightening things, the carers let her help, giving her a purpose. Rooms are so cosy and homely, staff are excellent, regular entertainment, proper home-cooked food, lots of tea and biscuits and all carers never stop. Honestly can’t rave enough about the support and how welcoming everyone is.
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Review from Phyllis B (Sister of Resident) published on 16 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great, lovely, homely place, very clean, carers can't do enough. Room is very cosy. Plenty to keep her occupied.
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Review from J G (Daughter of Resident) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found this care home very good.
My mum was treated with care and dignity during her last months. Nothing was too much trouble for the staff, always willing to help.
Our family was there during the last week, day and night, we were offered tea, coffee, sandwiches, cakes and biscuits. The family were
also looked after by the staff.
Thank you for my mum's excellent care.
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Review from Kathleen H (Wife of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, not many people get the chance to compare homes for the elderly. My husband was admitted to a care home originally which was adequate, staff were hardworking, friendly and helpful.
Since being moved to a nursing home I was amazing at the difference in the care he receives from management
to staff. He has put weight on, hair cut, manicured, shaved, doctors visit regularly. I can ask for no more. I did attempt to care for my husband originally, probably another reason I appreciate the patience of these wonderful people.
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Review from Alysha C (Granddaughter of Resident) published on 24 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to all the staff for looking after my nan and my family. Thank you all. All staff are caring and are a credit to the home. You were all so kind to my nan and us as a family nothing was too much trouble.
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Review from Gail S (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother lived the last nine years of her life in this care home. It was just what she needed and this was because the staff 'bombed her with love'. Always hugs and kisses and laughter when needed.
The atmosphere in the home was always caring and kind. I have nothing but praise for the way the staff
coped with everything thrown at them.
Thank you to all of them.
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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Cheaney Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Cheaney Court Care Home is calculated as follows: ( (279 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 342 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cheaney Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Estelle Johnson

Job Title: Care, Quality & Compliance Manager Joined: 2020

Estelle has been at Cheaney Court for almost 4 years. She has a wealth of experience and is an asset to the team

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