Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH
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9.8 107 Reviews
  • Cheaney Court Care Home, Kettering
Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards.

Residents can choose from numerous interests and activities, enjoy homely lounge and dining areas, as well as their own reminiscence room and sensory garden.

All care packages are individually tailored, taking on board each client's taste and preference.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kathryn Keech (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)

Cheaney Court Care Home Reviews (107)

9.8

Cheaney Court Care Home has a Review Score of 9.8 (9.807) out of 10, based on 29 reviews in the last 2 years.
Over all time Cheaney Court Care Home has 107 reviews.

Overall Experience
  • 80
  • 26
  • 1
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Date Published
  • 107
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  • 29
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Reviewer Connection to Cheaney Court Care Home
  • 46
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  • 7
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  • 2
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Total of 107, showing 21-40
Review from K V (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has lived at Cheaney Court for 4 months and has settled in very well. This is due to the caring staff. Mum enjoys the food, she always looks clean and well presented and her room is always clean and tidy. There are excellent activities which she likes to participate in. The home is run professionally
and we are always made to feel welcome when we visit. We are happy that Mum is being so well looked after.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognizing our staff's effort, I will pass on your comments to the team.

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Review from M C (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are outstanding. We visit my mother at different times and witness the staff dealing with challenging situations. Their kindness, patience and awareness of health and safety issues is extraordinary. Cheaney Court is always clean and the laundry service is excellent. The food is very good and
Mum loves the puddings. Her personal care is excellent, the nurse keeps me closely informed on her welfare.
I feel relaxed and happy knowing Mum is safe, happy and cared for.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from T K (Husband of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent with my wife. Her needs are complex but everyone knows her strict routine. I'm treated extremely well, not only do the staff look after the residents but they look after the family members as well.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from D F (Daughter of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Cheaney Court in June 2021 and I never regretted my choice of care home. Every single person working there, whatever their role, is friendly and welcoming to both residents and their family and friends, always finding time to stop and chat. The food is varied and specific diets are well
catered for. Activities are well thought out and plentiful. And when Mum sadly passed away recently, she was treated with such dignity and kindness, as were myself and my sister. Mum was always cared for with such patients and thought. Every member of staff should be proud of the contribution they make to ensure that Cheaney Court is the happy home that it is.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Philippa B (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's stay lasted for two and a half years. Throughout this time, I have nothing but praise for her care in all areas. I was also made to feel welcome, comfortable and included. It was more like a family home than a care home. In the day that my mother passed away, Cheaney Court went above and
beyond in their care and support of my mother, my sister and me. We could not have wished for more.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Your words truly touch us. It was our pleasure to care for your mother, and I will pass your kind words to the home team.
Kind regards.

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Review from Linda B (Daughter of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has lived at Cheaney Court for the past two years and the care and consideration shown by the staff is always outstanding. This has been especially so for the past few months, when the funding for my dad's care was reviewed. The reassurances and kindness of the management was truly appreciated,
at a time when things felt very uncertain and fragile. Dad is now a permanent resident at Cheaney Court and I am so relieved that he will be cared for by dedicated and thoughtful people who always go the extra mile. As a family, we are agreed that we have been very lucky to find such a special place for Dad and that we can always be secure in the knowledge that he is being cared for excellently. Thank you!
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Patricia C (Resident) assisted by family/friend published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased, excellent staff and management.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Many thanks for your review. Your positive comments will be passed to our team.

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Review from J S (Friend of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited residents in Cheaney Court for over fifteen years. These have been long-term residents or just those who have needed respire care. The home is always clean, rarely a smell detectable (except home cooked food). Staff welcoming and cheerful. Residents are clean - clothes well laundered.
It's noisy in the day rooms - but that's usually the nature of the residents. Some friends have died there and their needs - personal, clinical and pastoral - have been met by the vigilant and ever-caring staff.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Christopher B (Son-in-law of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to my own health problems, I have only been able to visit my mother-in-law several times recently. However, I find the staff eager to greet and help. I would have been happy for my late mother to have ended her years at Cheaney Court.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Alison R (Daughter of Resident) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Cheaney Court now for a year. The whole family are extremely happy with his care. Staff and residents are happy and friendly - a real homely feel. So lucky we found you!
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure to provide the very best care for all of our residents.

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Review from David F (Husband of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided for my wife. In fact, I would say it is excellent. I am always made welcome. There is only one thing wrong, and that is she isn't at home with me. But, I am happy she is very well cared for at Cheaney Court.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure to provide the very best care for all of our residents.

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Review from Lynn H (Friend of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a pleasure to visit our wonderful friend as the staff treat us very well.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure! Kind regards.

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Review from Robert W (Husband of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident since September. For all that time, she has been well cared for. I think it would be difficult to find better.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.

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Review from Mary S (Daughter-in-law of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We got married on 06/05/2023, Saturday. During our comfort break, we wanted photographers with Mum and Dad who live at this care home. The staff were brilliant, they put up decorations outside and dressed Mum and Dad up in the special clothes that we provided for the day. They brought Mum and Dad outside
when in the wedding car and absolutely made our day. They were all fantastic to help us.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team. Congratulations on your recent wedding.

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Review from Carol R (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived at Cheaney Court Care Home, three weeks ago, after spending five weeks in hospital. From the first moment she arrived, everyone was smiling and so very welcoming. She has settled in extremely well, due to the incredible staff, more than we could ever have hoped for. The staff go above and
beyond in all they do.
Mum is gaining weight and joining in with many of the activities, due to the encouragement and care shown to her. We would thoroughly recommend this wonderful care home.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.

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Review from R E (Brother of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried when my brother needed to go into a nursing home and how he would settle but everything has gone so well. All of the staff are caring and go the extra mile. The home has such a warm and friendly atmosphere. The manager is so helpful and always welcomes me with a smile. Fantastic home.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your brother and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.

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Review from Alexandra B (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, homely environment. The staff are very understanding of my mother's needs. There are always lots of activities for residents to be involved in. Very clean home. My mother seems very happy and is very well cared for.
Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.

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Review from L G (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff gave excellent care to Mum, her health improved, and they encouraged her to try socialising and interacting. The laundry service was efficient and the meals were well-cooked. The staff were friendly, considerate and helpful. The family were pleased to see the improvement in my mum during
her stay.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.

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Review from W F (Daughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum received respite care at Cheaney Court Care Home for three weeks. The staff couldn't have been more kind and caring towards my mum. All the staff worked really hard, including the nurses, care assistants and management, with real team effort. Also, my mum enjoyed the food. Thank you for everything.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for sharing your thoughts with us. We are happy to know that your mum is satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.

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Review from Richard B (Son of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum sadly passed away having been cared for in Cheney Court for some time. Having been through other homes and viewing many, we chose this one as there was a 'feel' to the place that seemed pleasant. The care and support my mum was given were second to none. She was always clean, well-dressed and
smiling and every member of staff was the ideal combination of professional, friendly and caring. My partner and I would both want to give Cheney Court nothing but praise in every aspect and for allowing mum her dignity throughout difficult times.
Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

I am sorry for your loss. We are pleased to know your mom was comfortable and satisfied with the care provided. Thank you for your kind words, I will pass it on to the home team.
Kind regards,
Rahi.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Cheaney Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Cheaney Court Care Home is calculated as follows: ( (279 Excellents x 5) + (60 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 342 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cheaney Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Estelle Johnson

Job Title: Care, Quality & Compliance Manager Joined: 2020

Estelle has been at Cheaney Court for almost 4 years. She has a wealth of experience and is an asset to the team

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