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Care Homes Owned by Minster Care Group

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Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of...  

Minster Care Group Locations (59)

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59 Care Homes owned by Minster Care Group

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The Rivers
The Croft, Knottingley WF11 9BL
9.537 Reviews
Minster Care Group
The Rivers
"I would like to say a big thank you to all the staff and carers who look after my dad, my sister and I appreciate everything they do for..."Read all 37 reviews

from £1,100 / week59 Rooms

Location Type: Care Home

The Rivers Care Home – Knottingley, West Yorkshire The Rivers is a newly-refurbished, purpose-built care home located in The Croft, Knottingley, close to the River Aire and local amenities. With 50... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Grays Court
Church Street, Grays RM17 6EG
9.541 Reviews
Minster Care Group
Grays Court
"my grandad was in Grays court for a short time due to his condition, we cannot fault the staff here. as a family we live 3 hours away and..."Read all 41 reviews

from £1,000 / week87 Rooms

Location Type: Care Home

Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock. Together with... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Wordsley Hall
Mill Street, Wordsley, Stourbridge DY8 5SX
9.528 Reviews
Minster Care Group
Wordsley Hall
"Choosing a care home can be a daunting time for families, and I can safely say this care home did everything they could to keep my aunt..."Read all 28 reviews

from £1,000 / week44 Rooms

Location Type: Care Home

Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links. A converted Grade II Georgian House,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Hawthorns
Hawthorn Street, Wilmslow SK9 5EJ
9.542 Reviews
Minster Care Group
The Hawthorns
"My father has been a resident of The Hawthorns for almost 2 years. During that time he has been treated with great dignity and care. The..."Read all 42 reviews

from £1,100 / week39 Rooms

Location Type: Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
Whetstone Hey
Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX
9.524 Reviews
Minster Care Group
Whetstone Hey
"Excellent staff and management, kind and friendly. High standards care and cleanliness of both residents and home. Nothing too much..."Read all 24 reviews

from £1,100 / week40 Rooms

Location Type: Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Astbury Lodge
Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB
9.542 Reviews
Minster Care Group
Astbury Lodge
"Astbury Lodge felt like a home rather than a care facility from my mother's admission. The decor and furnishings were comfortable and..."Read all 42 reviews

from £1,100 / week40 Rooms

Location Type: Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Broadgate Nursing Home
108/114 Broadgate, Beeston, Nottingham NG9 2GG
9.448 Reviews
Minster Care Group
Broadgate Nursing Home
"Although Broadgate Care Home does not have little luxuries such as velvet curtains it has a wonderful atmosphere. The staff are kind,..."Read all 48 reviews

from £1,100 / week40 Rooms

Location Type: Care Home

Broadgate Nursing Home is skilled in a wide range of nursing and care requirements, located in scenic surroundings and a centre of excellence for dementia care. The home has recently been refurbished... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Greenacres
Green Lane, Standish, Wigan WN6 0TS
9.428 Reviews
Minster Care Group
Greenacres
"Can't praise greenacers enough my dad is very happy there,we find him to be well looked after by the fantastic staff there nothing to much..."Read all 28 reviews

from £1,000 / week40 Rooms

Location Type: Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Abbeywell Court Nursing and Residential Home
Dragon Square, Chesterton, Newcastle-under-Lyme ST5 7HL
9.473 Reviews
Minster Care Group
Abbeywell Court Nursing and Residential Home
"Very responsive and helpful Manager, Deputy Manager and Administrator. They all return my phone calls and emails really quickly. The Nurses..."Read all 73 reviews

from £1,200 / week45 Rooms

Location Type: Care Home

Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Sovereign House
Chelmarsh, Daimler Green, Coventry CV6 3LB
9.441 Reviews
Minster Care Group
Sovereign House
"Since my father entered Sovereign House he has been very happy with the staff and his accommodation! The staff are friendly, supportive and..."Read all 41 reviews

from £1,100 / week60 Rooms

Location Type: Care Home

Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities. Together with expert care, Sovereign... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
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Garswood House
Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ
9.446 Reviews
Minster Care Group
Garswood House
"Excellent care, very friendly, staff make you so welcome we definitely made the right choice of home for our dad. 100% recommen..."Read all 46 reviews

from £1,000 / week53 Rooms

Location Type: Care Home

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere,... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Duncote Hall Nursing & Residential Home
Duncote, Towcester NN12 8AQ
9.318 Reviews
Minster Care Group
Duncote Hall Nursing & Residential Home
"My mother has been at Duncote Hall since last April, and I cannot speak highly enough of the care she has received from the dedicated..."Read all 18 reviews

from £1,300 / week40 Rooms

Location Type: Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully decorated,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Golborne House
Derby Road, Golborne, Warrington WA3 3JL
9.317 Reviews
Minster Care Group
Golborne House
"My dad is so happy and very well cared for. The staff treat him with respect but also have fun with him. His physical needs are met in a..."Read all 17 reviews

from £1,000 / week45 Rooms

Location Type: Care Home

Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while enjoying... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Freeland House
Wroslyn Road, Freeland, Witney OX29 8AH
9.354 Reviews
Minster Care Group
Freeland House
"My brother has transferred here from supported living in Gloucestershire. The transfer of care has gone very smoothly. The staff are..."Read all 54 reviews

from £1,400 / week111 Rooms

Location Type: Care Home

Freeland House are a friendly, professional care home that take pride in a person centred approach to individual care needs. They offer personal care, palliative and respite provision in picturesque,... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Rydal Care Home
Rydal Road, Darlington DL1 4BH
9.341 Reviews
Minster Care Group
Rydal Care Home
"I thought Mum would hate being in a home. How wrong I was. She really appreciated being looked after so well. Staff were all exceptionally..."Read all 41 reviews

from £1,200 / week60 Rooms

Location Type: Care Home

Rydal Care home, situated in Darlington, offers residential care as well as nursing care, respite care, palliative care and specialist care for those living with dementia. The home has a caring team... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Elm House
76 Pillory Street, Nantwich CW5 5SS
9.233 Reviews
Minster Care Group
Elm House
"I am both pleased and grateful for the dedicated care the staff have shown to my father. His needs are many and the support we have been..."Read all 33 reviews

from £900 / week60 Rooms

Location Type: Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Saffron House
2a High Street, Barwell, Leicester LE9 8DQ
9.226 Reviews
Minster Care Group
Saffron House
"Saffron House is a very caring, happy and relaxing place, my mum has settled in really well, and the Staff are really helpful and..."Read all 26 reviews

from £1,100 / week48 Rooms

Location Type: Care Home

Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia. A wide range of specialists monitor personalised care packages... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Crossways
Station Road, Lostock Gralam, Northwich CW9 7PN
9.235 Reviews
Minster Care Group
Crossways
"All the staff are excellent, nothing is too much trouble. Making constant checks on her to see to her comfort. We are also treated by all..."Read all 35 reviews

from £1,000 / week39 Rooms

Location Type: Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Leycester House
Edenfield Road, Mobberley, Knutsford WA16 7HE
9.149 Reviews
Minster Care Group
Leycester House
"From coming into the entrance hall, it was hard to imagine the feeling I had, but the staff here are very special people. They all look..."Read all 49 reviews

from £1,200 / week40 Rooms

Location Type: Care Home

Leycester House is located in the village of Mobberley, a few minutes' walk from local shops. Leycester House offers a flexible range of residential, dementia, respite and palliative care services. The... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Ancliffe
Warrington Road, Goose Green, Wigan WN3 6QA
9.125 Reviews
Minster Care Group
Ancliffe
"Staff really friendly + helpful my friend/neighbour can be hard work but they have been brilliant with her. Home is immaculatley clean +..."Read all 25 reviews

from £1,100 / week40 Rooms

Location Type: Care Home

Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to full-time... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
The Lakes
Duncote, Towcester NN12 8AQ
9.125 Reviews
Minster Care Group
The Lakes
"I can't thank you all enough for everything you do for mum. The staff are so caring, friendly and funny. I am kept up to date with any..."Read all 25 reviews

from £1,400 / week47 Rooms

Location Type: Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Parklands
Park Lane, Poynton, Stockport SK12 1RB
9.135 Reviews
Minster Care Group
Parklands
"Can not praise the staff highly enough, very caring and professional. My dad has been very poorly but with the support of the staff he is..."Read all 35 reviews

from £1,100 / week40 Rooms

Location Type: Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Meadows
Brybank Road, Haverhill CB9 7WD
9.014 Reviews
Minster Care Group
The Meadows
"Everything is impressive. From the initial call and risk assessment, handled in huge detail by Lucy. To ongoing emails and discussions..."Read all 14 reviews

from £1,200 / week55 Rooms

Location Type: Care Home

The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for adults... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Laurels
Walnut Drive, Winsford CW7 3HH
8.941 Reviews
Minster Care Group
The Laurels
"Level of care and kindness at The Laurels is excellent. Could not ask anything more of all staff. They are brilliant. Kind, caring and fun..."Read all 41 reviews

from £1,000 / week40 Rooms

Location Type: Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Karam Court Care Home
Mallin Street, Off Highbury Road, Smethwick B66 1QX
8.813 Reviews
Minster Care Group
Karam Court Care Home
"My brother has been at Karam Court for approximately one year now. During the whole of this time I have received nothing but reassurance..."Read all 13 reviews

from £1,250 / week51 Rooms

Location Type: Care Home

Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia. Stylish and contemporary furnishings... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Hourigan House
Myrtle Avenue, Leigh WN7 5QU
8.831 Reviews
Minster Care Group
Hourigan House
"My mum has really settled at Hourigan House. She enjoys taking part in the numerous activities and has made a number of friends. The staff..."Read all 31 reviews

from £1,000 / week40 Rooms

Location Type: Care Home

Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Falcon House
8 Middle Street, Beeston, Nottingham NG9 1FX
8.828 Reviews
Minster Care Group
Falcon House
"My mother in law moved into Falcon house quite recently. She has been really well looked after. The care home has a homely rather than..."Read all 28 reviews

from £900 / week46 Rooms

Location Type: Care Home

Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need. The provider supports an active lifestyle... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Elms
Elm Drive, Crewe CW1 4EH
8.732 Reviews
Minster Care Group
The Elms
"Both my mum and dad went for respite at the elms . Straight away the management and staff could not have been more welcoming and reassuring..."Read all 32 reviews

from £1,000 / week41 Rooms

Location Type: Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Ideal Home
Bicton Heath House, Knowsley Drive, Gains Park, Shrewsbury SY3 5DH
7.913 Reviews
Minster Care Group
Ideal Home
"A lovely friendly family atmosphere. No doubt benefiting from being a small home. Your staff are superb. They are really friendly and..."Read all 13 reviews

from £1,000 / week44 Rooms

Location Type: Care Home

Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's. The home has been purpose-built... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care

Minster Care Group Reviews (2608)

9.4

Minster Care Group has a Group Review Score of 9.4 (9.439) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Showing 2608 reviews matching selected criteria
Review of Eagle View Care Home from Deborah H (Daughter of Resident) published on 24 July 2026 Submitted via Postal Card•
Overall Experience
What a wonderful friendly care home. They not only look after people they also support the families.
My mum recently died and the staff have been amazing.

Everyone is so happy, polite and caring that includes kitchen staff, cleaners, laundry, maintance

↩Reply from Emine Tekis, Registered home manager at Eagle View Care Home

Thank you so much for your kind and heartfelt feedback.

We are truly sorry for the loss of your mum and would like to offer our sincere condolences to you and your family. It means a great deal to us that you took the time to share your experience during such a difficult time.

We are...  

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Review of The Elms from Barbara E (Sister of Resident) published on 24 July 2026 Submitted via Postal Card•
Overall Experience

My Brother and I would have been happy for my Sister to remain at The Elms but unfortunately her needs could not be managed. All the Staff were very kind and caring and my Sister appeared to enjoy the food. We feel it is sad that the building exterior is in such a poor state of repair which does not reflect well for the Home.

↩Reply from Nichola Brennan, Registered Manager at The Elms
Thank you for your lovely review, it was a pleasure caring for your sister in the short term she was with us.

We have taken on board your comments regarding the external area, and are working towards improving all areas.

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Review of Parklands from Sarah H (Daughter of Resident) published on 24 July 2026 Submitted via Website•
Overall Experience
Can not praise the staff highly enough, very caring and professional. My dad has been very poorly but with the support of the staff he is much better and has a lovely bond with them.

My only criticism would be that there are several items of clothing that are clearly not his in the wardrobe, t-shirts look like they have been boiled wash and shrunk. That aside my dad receives good care and that is what is important.

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Review of Florence Grogan House from Susan S (Niece of Resident) published on 24 July 2026 Submitted via Postal Card•
Overall Experience
My aunt moved in March 2025. She was obviously very anxious but ALL the staff from cleaners to manager helped the move run smoothly. We would recommend Florence Grogan to anyone.

Well done team!!

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Review of Florence Grogan House from Martin T S J (Relative of Resident) published on 24 July 2026 Submitted via Postal Card•
Overall Experience

Transistion into residential home could not have been any better. Staff were amazing well looked after I work in care myself, and know what a brilliant job you guys do.

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Review of Ancliffe from Pam B (Friend of Resident) published on 23 July 2026 Submitted via Postal Card•
Overall Experience

Staff really friendly + helpful my friend/neighbour can be hard work but they have been brilliant with her. Home is immaculatley clean + tidy

↩Reply from Joy Hogarth, Manager at Ancliffe

Thank you for your comments they are appreciated, staff at Ancliffe really enjoy receiving such positive feedback from Family and friends

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Review of Parklands from J K (Resident / Service User) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
As a younge member of the customs is a real pleasure being all at Parkside.

They are allowed to be kind to all customers.

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Review of Lyndhurst from V D (Respite Resident) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
I have had a good experience here at Lyndhurst. The staff has been wonderful caring and extremely helpful. They have helped me to adjust to my surroundings.

The food is great ... just have to adjust to 'Lobbay'

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Review of Lyndhurst from Arthur G (Resident / Service User) published on 23 July 2026 Submitted via Postal Card•
Overall Experience
Food is good in all aspects.
Home itself is very glean.
Sataff are very friendly and do a good job.
Managers are very approachable.
I don't join activities - but go on days out

more orientat food on menu

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Review of Lyndhurst from P J (Son of Resident) published on 23 July 2026 Submitted via Postal Card•
Overall Experience

I believe the home is the best home my mum should live. It is clean and the staff give the care my mum needs. I feel comfortable my mum living there. I have no concerns or complaints at all. I know i can speak to a member of staff at anytime.

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Review of Grays Court from Sherrie-Lee S (Granddaughter of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience
my grandad was in Grays court for a short time due to his condition, we cannot fault the staff here. as a family we live 3 hours away and the nurses would always facetime us when grandad was well enough, the respect and dignity all the staff showed was just amazing. whenever we visited the home is clean, staff are friendly and always asked if we was okay and needed anything.
i would like personally like to thank the nurse that looked after grandad Mihaela and Helen as i know my grandad absolutely adored you both.

thank you for supporting us a family as well, with CHC process everything.

↩Reply from Pauline Kelly, Manager at Grays Court

Thank you for your kind words regarding the care afforded towards your grandad during his time spent in the nursing unit here at Grays Court, it was our pleasure to take care of him and we always appreciate feedback thank you for taking the time to complete a review.

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Review of Grays Court from I C (Respite Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience

I went into respite care to recover and rest after surgery. My husband is disabled and I am his carer so he had to join me. I was extremely tired and slept a lot and was not "with it" some of the time. The staff was wonderful, they made me feel safe and cared for and they cared for my husband. The unit had a happy athmosphere thanks to the staff.

↩Reply from Pauline Kelly, Manager at Grays Court

Thank you for your positive feedback it was our pleasure to look after the both of you during your recovery post operation, we were delighted to be of assistance at this time and grateful you chose Grays Court.

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Review of Thorley House from Sandra S (Wife of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience

My husband went into respite at thorley house for a week, , when we picked him today he was extremely happy, he was very clean well kept and shaved, he was chatty, as much as Fred can, his mobility was better which was lovely to see. Mel and her team are brilliant, very friendly, always available and willing to help, which is a godsend for myself and my family who know that he is safe and well cared for why we have a break, i would definitely 100% recommend thorley house to anyone who is thinking of using a care home , many thanks mel and Co x

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Review of Thorley House from J S (Daughter of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience
My dad went into respite at Thorley house on the 20th June 2026 until th 2nd July.
The staff where excellent from dropping him off, showing us his room etc to when we picked him up.
He was very happy when we picked him up and said he would definitely stay again, which make us as a family happy because we can go away knowing he is in very safe hands and hes happy to be there.
I would definitely recommend Thorley house to anyone who is looking for a care home for their loved one.

Mel and her team are brilliant, very friendly and happy to help in anyway they can.

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Review of Lyndhurst from A B (Daughter of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience

Both mum and myself were apprehensive about mum going into a residential care home for respite. However, she soon settled in and was made to feel very welcome and cared for by the staff and soon made friends with the other residents

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Review of Florence Grogan House from Richard P (Brother of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience

Whenever I visit my sister I am always struck by what a great atmosphere pervades throughout the care home. Both the residents and staff all come over as being very happy to be there.

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Review of Florence Grogan House from Malcolm S (Brother of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience

My sister was welcomed into Florence Grogan House last year after a very upsetting year both physically and mentally. The staff have been wonderful in that she is now able to function in a way which she finds quite acceptable.

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Review of Florence Grogan House from J S (Sister-in-law of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience

A comfortable, friendly & supportive place

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Review of Red Hill from H A (Wife of Resident) published on 21 July 2026 Submitted via Website•
Overall Experience

My husband is a long term resident of Red Hill Care Centre and my experience has only ever been positive. All staff, including administrative, clinical and support have always been cheerful, helpful and supportive. I wouldn't hesitate to recommend Red Hill and my family and I thank them for all that they are doing.

↩Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your positive feedback , we will share this with the team who cares for your husband and the other teams within Redhill

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Review of Grays Court from D H (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card•
Overall Experience

My Dad has been at the home for nearly a year, he is happy at the home and enjoys the activities. The staff are always helpful and treat Dad with dignity. The home could do with a freshen up paint work etc., but the care that my Dad gets is very good.

↩Reply from Pauline Kelly, Manager at Grays Court

Thank you for your positive feedback we are always looking for ways to improve our service it is a pleasure to look after your father, I can confirm there is a decoration programme in place.

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