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Care Homes Owned by Minster Care Group

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (59)

 - Browse 59 Care Homes owned by Minster Care Group
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Woodlands Court
Ash Lane, New Springs, Wigan WN2 1EZ 
9.4 45 reviews
Woodlands Court, Wigan, Greater Manchester
"Brilliant place. Very caring. My friend has made new and wonderful friends with both staff and other residents. She extremely well cared…"   Read all 45 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Golborne House
Derby Road, Golborne, Warrington WA3 3JL 
9.4 14 reviews
Golborne House, Warrington, Greater Manchester
"Very pleased with the care Golborne House provides to my Mum. The staff are absolutely amazing. They can't do enough for the residents. So…"   Read all 14 reviews
  • from £950 / week
  • 45 Rooms
Location Type Care Home

Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Waterside Care Centre
Leigh Sinton, Malvern WR13 5EQ 
9.4 43 reviews
Waterside Care Centre, Malvern, Worcestershire
"My wife has now been in Waterside Care Centre for more than 8 months (she has advanced dementia) during that time I have only seen kindness…"   Read all 43 reviews
  • from £1,300 / week
  • 47 Rooms
Location Type Care Home

Waterside Care Centre specialises in care for advanced dementia, while also being fully equipped to provide a sensitive and professional palliative care service. Carers are highly-trained and look ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Duncote Hall Nursing & Residential Home
Duncote, Towcester NN12 8AQ 
9.4 18 reviews
Duncote Hall Nursing & Residential Home, Towcester, Northamptonshire
"My mother has been at Duncote Hall since last April, and I cannot speak highly enough of the care she has received from the dedicated…"   Read all 18 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Hawthorns
Hawthorn Street, Wilmslow SK9 5EJ 
9.4 40 reviews
The Hawthorns, Wilmslow, Cheshire
"My Mum, who suffers from Dementia, has been staying at the Hawthorns since leaving hospital in August. During her stay the Staff have been…"   Read all 40 reviews
  • from £1,000 / week
  • 39 Rooms
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
The Laurels
Walnut Drive, Winsford CW7 3HH 
9.3 41 reviews
The Laurels, Winsford, Cheshire
"Level of care and kindness at The Laurels is excellent. Could not ask anything more of all staff. They are brilliant. Kind, caring and fun…"   Read all 41 reviews
  • from £1,050 / week
  • 40 Rooms
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Freeland House
Wroslyn Road, Freeland, Witney OX29 8AH 
9.3 51 reviews
Freeland House, Witney, Oxfordshire
"Is a good home, it is clean, and carers look after my sister well. Very welcoming. Management are friendly as well as staff. They look…"   Read all 51 reviews
  • from £1,050 / week
  • 111 Rooms
Location Type Care Home

Freeland House are a friendly, professional care home that take pride in a person centred approach to individual care needs. They offer personal care, palliative and respite provision in picturesque, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ancliffe
Warrington Road, Goose Green, Wigan WN3 6QA 
9.3 24 reviews
Ancliffe, Wigan, Greater Manchester
"My auntie is so happy at Ancliffe Care Home, and that means everything to me. From the very beginning the staff have been amazing,…"   Read all 24 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Lyndhurst
College Street, Leigh WN7 2RF 
9.3 26 reviews
Lyndhurst, Leigh, Greater Manchester
"My mum was moved into Lyndhurst originally for respite but was struggling with mobility and General care after a stroke. We found it to be…"   Read all 26 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Garswood House
Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ 
9.2 41 reviews
Garswood House, Wigan, Greater Manchester
"Mum came into Garswood House, despite us not knowing if we were doing the right things. Our worries were deeply unfounded. The first 2…"   Read all 41 reviews
  • from £1,050 / week
  • 53 Rooms
Location Type Care Home

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Greenacres
Green Lane, Standish, Wigan WN6 0TS 
9.2 26 reviews
Greenacres, Wigan, Greater Manchester
"A lovely fresh and clean environment in all areas visited. The staff have all been great and my Mum seems very settled in a very short…"   Read all 26 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Astbury Lodge
Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB 
9.1 37 reviews
Astbury Lodge, Ellesmere Port, Cheshire
"I have been a resident of Astbury Lodge since March and I have found every aspect wonderful. Care staff, management, catering staff. There…"   Read all 37 reviews
  • from £1,050 / week
  • 40 Rooms
Location Type Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kingfisher Care Home
Cleveland Road, North Shields NE29 0NW 
9.1 20 reviews
Kingfisher Care Home, North Shields, Tyne & Wear
"I had to find a nursing home very quickly for my mother who had become bed bound for end stage dementia. After visiting several care homes…"   Read all 20 reviews
  • from £1,100 / week
  • 58 Rooms
Location Type Care Home

Kingfisher Care Home – North Shields, Tyne & Wear Kingfisher Care Home offers a flexible range of care services including residential care, nursing care, dementia care, respite care and palliative ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lakes
Duncote, Towcester NN12 8AQ 
9.1 25 reviews
The Lakes, Towcester, Northamptonshire
"I can't thank you all enough for everything you do for mum. The staff are so caring, friendly and funny. I am kept up to date with any…"   Read all 25 reviews
  • from £1,500 / week
  • 47 Rooms
Location Type Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
The Elms
Elm Drive, Crewe CW1 4EH 
9.0 31 reviews
The Elms, Crewe, Cheshire
"Both my mum and dad went for respite at the elms . Straight away the management and staff could not have been more welcoming and reassuring…"   Read all 31 reviews
  • from £1,000 / week
  • 41 Rooms
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Abbeywell Court Nursing and Residential Home
Dragon Square, Chesterton, Newcastle-under-Lyme ST5 7HL 
8.9 66 reviews
Abbeywell Court Nursing and Residential Home, Newcastle-under-Lyme, Staffordshire
"Mum has been a resident for over a year now, on the whole, she's as happy as I've ever seen her. The staff are very helpful and seem…"   Read all 66 reviews
  • from £1,000 / week
  • 45 Rooms
Location Type Care Home

Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Whetstone Hey
Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 
8.9 19 reviews
Whetstone Hey, Ellesmere Port, Cheshire
"Amazing friendly staff, residents always look well and happy and in good spirits. Always clean & tidy. Food is always fresh &…"   Read all 19 reviews
  • from £1,200 / week
  • 40 Rooms
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elm House
76 Pillory Street, Nantwich CW5 5SS 
8.9 28 reviews
Elm House, Nantwich, Cheshire
"I am both pleased and grateful for the dedicated care the staff have shown to my father. His needs are many and the support we have been…"   Read all 28 reviews
  • from £1,100 / week
  • 60 Rooms
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Grays Court
Church Street, Grays RM17 6EG 
8.9 34 reviews
Grays Court, Grays, Essex
"Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who…"   Read all 34 reviews
  • from £1,000 / week
  • 87 Rooms
Location Type Care Home

Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock. Together ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Three Elms
Station Road, Penketh, Warrington WA5 2UG 
8.8 31 reviews
Three Elms, Warrington, Cheshire
"We've had such a positive experience with Three Elms where mum has been staying. The staff have been nothing short of amazing-kind,…"   Read all 31 reviews
  • from £900 / week
  • 60 Rooms
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Leycester House
Edenfield Road, Mobberley, Knutsford WA16 7HE 
8.8 47 reviews
Leycester House, Knutsford, Cheshire
"Mum has been a resident at Leycester House since June/July and has settled in well and is very well looked after. All the staff are…"   Read all 47 reviews
  • from £1,100 / week
  • 40 Rooms
Location Type Care Home

Leycester House is located in the village of Mobberley, a few minutes' walk from local shops. Leycester House offers a flexible range of residential, dementia, respite and palliative care services. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Saffron House
2a High Street, Barwell, Leicester LE9 8DQ 
8.8 24 reviews
Saffron House, Leicester, Leicestershire
"I really could not find any faults with the care being given to my Father. The staff are amazing with him, even though he's quite demanding…"   Read all 24 reviews
  • from £1,000 / week
  • 48 Rooms
Location Type Care Home

Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia. A wide range of specialists monitor personalised care ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Hourigan House
Myrtle Avenue, Leigh WN7 5QU 
8.8 31 reviews
Hourigan House, Leigh, Greater Manchester
"My mum has really settled at Hourigan House. She enjoys taking part in the numerous activities and has made a number of friends. The staff…"   Read all 31 reviews
  • from £950 / week
  • 40 Rooms
Location Type Care Home

Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Meadows
Brybank Road, Haverhill CB9 7WD 
8.8 13 reviews
The Meadows, Haverhill, Suffolk
"The staff (carers, activities, cleaners, laundry, general and managed) are always friendly, approachable and care for my dad in a way that…"   Read all 13 reviews
  • from £1,500 / week
  • 55 Rooms
Location Type Care Home

The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Crossways
Station Road, Lostock Gralam, Northwich CW9 7PN 
8.8 33 reviews
Crossways, Northwich, Cheshire
"My mum came to Crossways for respite care while my dad was in hospital. I cannot thank the staff enough for the kindness and compassion…"   Read all 33 reviews
  • from £950 / week
  • 39 Rooms
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Falcon House
8 Middle Street, Beeston, Nottingham NG9 1FX 
8.6 26 reviews
Falcon House, Nottingham, Nottinghamshire
"My dad has been at Falcon House for nearly 2 years now. He is quite settled there and appears to be happy in spite of his advancing…"   Read all 26 reviews
  • from £1,050 / week
  • 46 Rooms
Location Type Care Home

Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need. The provider supports an active ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Karam Court Care Home
Mallin Street, Off Highbury Road, Smethwick B66 1QX 
8.4 11 reviews
Karam Court Care Home, Smethwick, West Midlands
"My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention…"   Read all 11 reviews
  • from £1,000 / week
  • 51 Rooms
Location Type Care Home

Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia. Stylish and contemporary ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ideal Home
Bicton Heath House, Knowsley Drive, Gains Park, Shrewsbury SY3 5DH 
7.9 13 reviews
Ideal Home, Shrewsbury, Shropshire
"A lovely friendly family atmosphere. No doubt benefiting from being a small home. Your staff are superb. They are really friendly and…"   Read all 13 reviews
  • from £850 / week
  • 44 Rooms
Location Type Care Home

Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's. The home has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Parklands
Park Lane, Poynton, Stockport SK12 1RB 
7.3 27 reviews
Parklands, Stockport, Cheshire
"Parklands looked after my mum for 2 years and the staff were caring, loving, friendly and fun! I got to know the carers as the same people…"   Read all 27 reviews
  • from £1,050 / week
  • 40 Rooms
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care

Minster Care Group Reviews (2378)

9.3

Minster Care Group has a Group Review Score of 9.3 (9.296) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Lakelands

from Wendy S (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into the home in February for initial respite with a view to a permanent placement. As a family it had been such a hard decision but the move to Lakelands has been so easy for us with the help from Jill and Sam and all the wonderful care staff . My mum loves her new home and she has been
involved in activities that she has never done before. Charlotte who does the activities has even taken her out into Wigan which she loved . I cannot praise the kindness shown to my mum and my family during what was such a hard time for us. Highly recommend this home as it is exactly that....a home x
Reply from Gill King, Manager at LakelandsThank you so much for your kind words, it means so much. I will pass your lovely comments on to the team.
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Review of

Sovereign House

from T F (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for just over a year now. The staff are very caring and professional. They really know her and pay attention to her particular needs. The lounge looks into a a small well maintained garden which is easily accessible. There are many and varied events to entertain the residents.
These include musicians, games, crafts, historical items and animal visits. There are frequent updates on Facebook where I can see my mum is involved and stimulated. Thank you!
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Review of

Grenville Court

from A F (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Grenville court on a two week respite with view to stay permanently. (Fingers crossed)
They have welcomed my mum in like a family member.
The staff are all friendly and caring and go above and beyond for all the residents, this is clear to see even in just two weeks.
It is
very daunting and stressful choosing a care home for your parent, I can honestly say I am no longer stressed as I know my mum is in the best hands at Grenville court.
The activities the staff put on for the residents is amazing and well thought out for all the residents.
I went to a bingo night with my mum which the activities team put on one evening.
It didn't feel like a care home environment it felt like a family / community.
Thank you to all the staff at Grenville you are amazing!
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Review of

Roseway House

from Julie M (Daughter-in-law of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thankyu to all the staff and management for all the excellent care and for going above and beyond and beyond until the last day everything was amazing are mam loved everyone who cared for her thank yus all so so much she be a miss she was a beautiful caring mam xxxx
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Review of

Eagle View Care Home

from Julia W (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eagle view care home is an amazing place . Residents are treated with dignity and respect. The staff are kind and thoughtful and make the residents feel at ease. I would recommend the home to anyone looking for a lovely caring environment for their loved one .
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you so much for your kind and thoughtful feedback.

We are truly pleased to hear that you feel Eagle View Care Home provides a caring and respectful environment. Treating our residents with dignity, compassion, and kindness is at the heart of everything we do, so it means a great deal to know this is reflected in your experience.

I feel very lucky to be working with such an amazing team and am incredibly proud of each and every one of them across all departments.

Your recommendation is greatly appreciated and will be shared with the team, who will be encouraged by your words.
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Review of

Eagle View Care Home

from Stephen W (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Eagle View since January 2025 and we are more than happy with everything. The care she receives is amazing. The staff always go the extra mile with everything. Her room flooded after a neighbour blocked the sink a few weeks ago.The management have always kept me informed of what they
were doing to rectify the problem. They still weren't happy with her room weeks after the incident happened so.they have advised they have put some new flooring down. They are always doing plenty of activities and have regular singers etc coming in to keep.them entertained. Thank you all at Eagle View.
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you so much for your wonderful feedback. It truly means a lot to us to hear how happy you and your mum have been since she joined Eagle View.

We're delighted that you're pleased with the care she receives and that our team's efforts to go the extra mile have made a difference. I'm especially glad we were able to keep you informed every steps and respond quickly following the flooding incident, ensuring your mum's comfort and safety is always our top priority.

I'm incredibly proud of the whole team and the dedication they show every day, and it's lovely to hear that the activities and entertainment we provide are making her experience enjoyable and engaging.

Thank you again for your kind words and for placing your trust in us to care for your mum-it is truly appreciated.
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Review of

Eagle View Care Home

from Sarah B (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would strongly recommend Eagle View for your loved ones. The staff are all friendly and caring. The admin staff keep me informed about my father's care. There are always plenty of activities planned to keep the residents active and entertained.
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you so much for your kind words and recommendation. It truly means a great deal to us.

I'm incredibly proud to be the manager of such a dedicated and compassionate team. Every member of staff works hard to ensure our residents feel safe, supported, and engaged, and it's wonderful to hear that this is reflected in your experience.

We're especially pleased that you feel well-informed about your father's care and that you've noticed the range of activities we provide to keep residents active and entertained.

Thank you again for your feedback and for trusting us with your loved one's care.
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Review of

The Cedars

from Cath D (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is 92 years and I can honestly say that in the 25+ years that I've known her, I have never seen her as happy and content as she is since she moved into The Cedars three months ago. She likes it so much that she refused to come out for an afternoon to see a live performance of 'songs from the
shows'! She tells me how good the food is, how helpful the staff are to her and how calm + organised everything is.
Reply from Nicky Gallimore, Home Manager at The CedarsWe're pleased to hear you are happy with the service at The Cedars. I will be sure to pass the message on to the rest of the team.
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Review of

Crossways

from K F (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Crossways for respite care while my dad was in hospital. I cannot thank the staff enough for the kindness and compassion they showed my mum, and also me, during a difficult time. She flourished under their care.
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Review of

Rydal Care Home

from John R (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought Mum would hate being in a home. How wrong I was. She really appreciated being looked after so well. Staff were all exceptionally caring - which is the most important thing. Mum always appreciated how well she was treated. Mum (Dorothy) was a resident for over a year until her peaceful death
in January 2026.
Reply from Natalie Young, Home Manager at Rydal Care HomeThank you so much for taking the time to share such a heartfelt review.

It truly means a great deal to us to hear that your initial worries were eased and that Dorothy settled so well into life at Rydal. Supporting residents and their families through what can be a very difficult transition is something we are deeply committed to, and it's incredibly reassuring to know that Dorothy felt cared for, valued, and comfortable with us.

Your kind words about our team being exceptionally caring are sincerely appreciated. We will make sure this feedback is shared with all staff, as it reflects exactly the standard of care we strive to provide every day.

It was a privilege to care for Dorothy . We are so pleased that she felt well looked after and supported, and we hope that brings you some comfort. Please accept our condolences once again for your loss-she will be fondly remembered by all who knew her here.
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Review of

Grenville Court

from James H (Son of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living nearby, I'd heard some negative remarks about Grenville over the years, but all of those were when the home was under the previous ownership/management. After meeting the lovely manager (Abby) though, I felt much happier as she showed me around and allayed any concerns. Mum settled in well and
I quickly realised I had made the right decision. From day one she seemed so much more happy than she had been living on her own. An amazing range of activities are put on for the residents which Mum regularly got involved with. I think she really enjoyed meeting all the animal visitors and the children from the local nursery and school. All the staff were so friendly and treated Mum with such kindness. She was always clean and well presented, and smiling when I went to visit her. I always left knowing she was safe and well looked after. I sincerely thank the entire team for the care and love you gave to Mum during her time as part of the Grenville 'family'. Highly recommended.
Reply from Abby Thornhill, Home Manager at Grenville CourtJames...thank you for such kind words. We miss mum very much and I am so pleased we could bring ease at such a hard time in both yours and her life.
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Review of

Red Hill

from Richard D (Resident) assisted by family/friend published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here at Red Hill for almost a year and I have had excellent care and kindness from all the staff here. I can't fault them in any way.
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Review of

Eagle View Care Home

from Karen S (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled into eagle view really well and I deffinatly have to credit that to the staff and management of eagle view. The care offered to mum is amazing, the staff are absolutely wonderful and don't just provide care...they actually show they care and I cannot thank them enough. The management
team also go above and beyond to help residents and their relatives settle in and I truly appreciate the help and advice I've been given by them on this journey. Mum is treated with love, respect and kindness and its wonderful.
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you so much for your kind and thoughtful message. It truly means a great deal to hear how well your mum has settled into Eagle View.

We are delighted that you've had such a positive experience with both our care team and management. Providing not only high-quality care but also genuine compassion and support is at the heart of what we strive to do every day, so your words are incredibly encouraging for all of us.

It's wonderful to know that your mum feels loved, respected, and well cared for, and that you've felt supported throughout this journey too. Your appreciation will be shared with the entire team, who will be very touched by your feedback.

If there's ever anything more we can do to support you or your mum, please don't hesitate to reach out.
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Review of

Red Hill

from Christopher D (Brother-in-law of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault the service of care given to Mary who has been a resident for nearly three years. At every stage of her care any changes or health issues have been quickly communicated to me or her husband and actions taken. All staff, without exception, are pleasant and treat us as if we were family.
Mary has always been shown clean and nicely dressed in her room.
Reply from Dulcie Turner, Home Manager at Red HillThank you for your review - we are so pleased you were happy with the care delivered and shown to you all as a family
this will be passed on to the teams that cared for your relative.
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Review of

Turnpike Court

from Judith M (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother Janet is a resident at Turnpike. I live in Plymouth so it's extremely important to me to know that my mum is being cared for. On each and every visit the home is spotless, the staff are great. My mum appears to be very well cared for. Thank you
Reply from Joanne Conway, Home Manager at Turnpike CourtThank you for the feedback. I will pass this onto the staff.
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Review of

Roseway House

from Julie H (Granddaughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff went above and beyond the care was fantastic right until the end thank you so much to each and everyone of you moving her in to roseway was a hard decision after the care she received from the previous place but she was so settled never complained when in this home you put are family at ease
knowing she was being looked after so well thanks again keep up the good working team and care you give your residents
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Review of

Lyndhurst

from A J (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved into Lyndhurst originally for respite but was struggling with mobility and General care after a stroke. We found it to be both efficient and accommodating . Carol and the staff always happy to help with any concerns and worries we had & always go above and beyond to help mum settle
in to a new environment. Anything she needs is assessed quickly and we are more comfortable knowing she has the care she now needs and is being provided with a lovely safe place in which to call home. Thankyou for your support & helping us as a family to make sure our mum is content & happy x
Anita
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Review of

Woodlands Court

from T S (Friend of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant place. Very caring. My friend has made new and wonderful friends with both staff and other residents. She extremely well cared for. She is happy and settled. They do good activities. The carehome staff took her to feed the ducks at the local canal for example. She was delighted.
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Review of

Ancliffe

from A W (Niece of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie is so happy at Ancliffe Care Home, and that means everything to me. From the very beginning the staff have been amazing, welcoming and incredibly supportive. They treat her with real dignity and care. It's clear they genuinely look after all the residents. The home is always clean, and has
such a friendly, homely atmosphere. She enjoys the activities and the company. It is such a comfort knowing she feels safe and settled. I am truly grateful to the whole team at Ancliffe for the amazing job they do. Anyone looking to put a family member into care. Ancliffe is the best.
Reply from Kirsty Gregory, Care Team Leader at AncliffeThankyou so much for taking your time to give us such a wonderful feedback about the home and our team. I will share this with everyone.
Your Auntie is special part of our family at Ancliffe
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Review of

Red Hill

from Nicola H (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial introduction to mum's last day, the staff have been attentive, proactive, welcoming and simply amazing!
Food always looked and smelled delicious and always something happening to keep the residents entertained and engaged.
Thank you Red Hill for looking after our mum.
Reply from Dulcie Turner, Home Manager at Red HillThank you for your feedback , we Appreciate your kind words and praise. we will share this with the Team that cared for your mum.
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