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Care Homes Owned by Minster Care Group

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (56)

 

56 Care Homes owned by Minster Care Group

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Red Hill

229 London Road, Red Hill, Worcester WR5 2JG 

9.6 88 reviews
"Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects…"   Read all 88 reviews
Location Type Care Home

Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia. A spacious environment with good wheelchair access means the care home is excellent… Read more about Red Hill

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 90 Rooms from £1,000 / week
The Elms

Elm Drive, Crewe CW1 4EH 

9.6 28 reviews
"My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness…"   Read all 28 reviews
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving… Read more about The Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 41 Rooms from £1,000 / week
Falcon House

8 Middle Street, Beeston, Nottingham NG9 1FX 

9.6 27 reviews
"My dad has been at Falcon House for nearly 2 years now. He is quite settled there and appears to be happy in spite of his advancing…"   Read all 27 reviews
Location Type Care Home

Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need. The provider supports an active lifestyle within the care environment, being committed to… Read more about Falcon House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms from £1,082 / week
Parklands

Park Lane, Poynton, Stockport SK12 1RB 

9.6 25 reviews
"Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very…"   Read all 25 reviews
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain… Read more about Parklands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 40 Rooms from £1,050 / week
Grays Court

Church Street, Grays RM17 6EG 

9.5 34 reviews
"Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who…"   Read all 34 reviews
Location Type Care Home

Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock. Together with professional care, the home maintains a programme… Read more about Grays Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 87 Rooms from £1,200 / week
Sovereign House

Chelmarsh, Daimler Green, Coventry CV6 3LB 

9.5 34 reviews
"I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing…"   Read all 34 reviews
Location Type Care Home

Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities. Together with expert care, Sovereign House focuses on companionship and an enjoyable… Read more about Sovereign House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms from £1,100 / week
Abbeywell Court Nursing and Residential Home

Dragon Square, Chesterton, Newcastle-under-Lyme ST5 7HL 

9.4 66 reviews
"Mum has been a resident for over a year now, on the whole, she's as happy as I've ever seen her. The staff are very helpful and seem…"   Read all 66 reviews
Location Type Care Home

Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a lovely living atmosphere that visitors will enjoy.… Read more about Abbeywell Court Nursing and Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 45 Rooms from £1,000 / week
Freeland House

Wroslyn Road, Freeland, Witney OX29 8AH 

9.4 46 reviews
"Freeland House is a wonderful care home with lots of activities to keep residents entertained and busy. The staff are always welcoming and…"   Read all 46 reviews
Location Type Care Home

Freeland House are a friendly, professional care home that take pride in a person centred approach to individual care needs. They offer personal care, palliative and respite provision in picturesque, stunning surroundings. The team believe their residents… Read more about Freeland House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 111 Rooms from £1,200 / week
Rydal Care Home

Rydal Road, Darlington DL1 4BH 

9.4 33 reviews
"I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing…"   Read all 33 reviews
Location Type Care Home

Rydal Care home, situated in Darlington, offers residential care as well as nursing care, respite care, palliative care and specialist care for those living with dementia. The home has a caring team of nurses and care workers willing to give residents… Read more about Rydal Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £950 / week
Crossways

Station Road, Lostock Gralam, Northwich CW9 7PN 

9.4 30 reviews
"My mum has been in Crossways since October 2024. I have been very pleased with the care provided. All the staff seem very attentive to my…"   Read all 30 reviews
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A sense of purpose is promoted and a wide range… Read more about Crossways

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 39 Rooms from £1,000 / week
Saffron House

2a High Street, Barwell, Leicester LE9 8DQ 

9.4 21 reviews
"I cannot fault the staff in Saffron House they are all so friendly and caring . I broke my leg in October and unfortunately I was unable…"   Read all 21 reviews
Location Type Care Home

Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia. A wide range of specialists monitor personalised care packages for up to 48 adults, all of whom enjoy en-suite… Read more about Saffron House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 48 Rooms from £1,000 / week
Greenacres

Green Lane, Standish, Wigan WN6 0TS 

9.4 21 reviews
"Covid made a real mess of me physically and mentally. I was really lucky to end up here. And it's taken me three years to recover. I am…"   Read all 21 reviews
Location Type Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is staffed by an attentive and progressive care team.… Read more about Greenacres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £1,000 / week
Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ 

9.4 31 reviews
"My wife was in Garwood House while I had heart surgery for 3 weeks. Very clean, great staff. Excellent. But no basic exercise.…"   Read all 31 reviews
Location Type Care Home

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable… Read more about Garswood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 53 Rooms from £1,050 / week
Three Elms

Station Road, Penketh, Warrington WA5 2UG 

9.2 29 reviews
"Dad recently needed to move into a care home was a stressful time for both himself and our family. From day one staff, management and…"   Read all 29 reviews
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal… Read more about Three Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £900 / week
Holcroft Grange

Jackson Avenue, Culcheth, Warrington WA3 4DZ 

9.2 28 reviews
"After a lengthy hospital admission, the staff at Holcroft Grange supported the transition from hospital to residential care fully with…"   Read all 28 reviews
Location Type Care Home

Holcroft Grange is located in a vibrant part of Culcheth and enjoys close links to the local community. It offers 40 rooms for older people looking for a comfortable and friendly environment, and has a caring and qualified staff team. The home is… Read more about Holcroft Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week
Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE 

9.2 41 reviews
"I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I…"   Read all 41 reviews
Location Type Care Home

Leycester House is highly regarded in the local community, providing expert care for older people including 24 hour care, day care and respite care services. The home has a vibrant programme of entertainment and activities for residents to enjoy,… Read more about Leycester House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,100 / week
The Meadows

Brybank Road, Haverhill CB9 7WD 

9.1 11 reviews
"In general my mother is happy but we have one major concern in the provision of meals. The food on offer appears to be plain in colour,…"   Read all 11 reviews
Location Type Care Home

The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for adults with physical disabilities, while the staff team… Read more about The Meadows

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 55 Rooms from £900 / week
Diamond House

Bewcastle Grove, Mowmacre Hill, Leicester LE4 2JW 

9.1 24 reviews
"This was a fantastic care home which my father stayed in for just over 12 months before he passed away. He arrived in a distressed state…"   Read all 24 reviews
Location Type Care Home

Diamond House is committed to personalised care within a friendly environment that helps residents to live an active and fulfilling life. A great deal of effort has been taken to decorate and furnish the home to a high standard, while a robust staff… Read more about Diamond House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,100 / week
Wordsley Hall

Mill Street, Wordsley, Stourbridge DY8 5SX 

9.0 19 reviews
"We cannot thank the staff enough for the love, care and respect they have shown mum. We have spent many hours at Wordsley Hall and have…"   Read all 19 reviews
Location Type Care Home

Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links. A converted Grade II Georgian House, Wordsley Hall is an excellent location to spend… Read more about Wordsley Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 44 Rooms from £1,000 / week
Elm House

76 Pillory Street, Nantwich CW5 5SS 

8.9 25 reviews
"My nan has been at Elm House for just over a year now and the treatment from all member of staff has been excellent, really top quality.…"   Read all 25 reviews
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team,… Read more about Elm House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 40 Rooms from £1,100 / week
Lyndhurst

College Street, Leigh WN7 2RF 

8.9 24 reviews
"An amazing facility that feels like a home from home for myself and my mum. After my reluctance to have my mum in care after a bad…"   Read all 24 reviews
Location Type Care Home

Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The home has a welcoming, friendly and happy atmosphere… Read more about Lyndhurst

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 40 Rooms from £957 / week
Wealstone

Wealstone Lane, Upton, Chester CH2 1HB 

8.8 29 reviews
"Wealstone Care Home is a lovely place. My dad has really settled in very well and is very happy, all the staff are really helpful and very…"   Read all 29 reviews
Location Type Care Home

Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced… Read more about Wealstone

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 42 Rooms from £1,200 / week
Duncote Hall Nursing & Residential Home

Duncote, Towcester NN12 8AQ 

8.7 14 reviews
"In the eighteen months or so that I have been at Duncte Hall I have had no off-putting experiences and the overall experience has been very…"   Read all 14 reviews
Location Type Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully decorated, with en-suite rooms and qualified staff who are… Read more about Duncote Hall Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week
Karam Court Care Home

Mallin Street, Off Highbury Road, Smethwick B66 1QX 

8.6 11 reviews
"My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention…"   Read all 11 reviews
Location Type Care Home

Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia. Stylish and contemporary furnishings combine with picturesque gardens to make this… Read more about Karam Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 51 Rooms from £1,000 / week
The Lakes

Duncote, Towcester NN12 8AQ 

8.5 20 reviews
"The staff are all very caring, attentive and friendly and strive to do the best for my mum each and every day, whatever that brings. Her…"   Read all 20 reviews
Location Type Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents to be cared for but at the same time maintain their… Read more about The Lakes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 47 Rooms from £1,500 / week
Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 

7.8 15 reviews
"My initial thought once my husband had to go into care was filled with trepidation. After meeting with the manager and staff, I was…"   Read all 15 reviews
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities. It has a qualified and dedicated… Read more about Whetstone Hey

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 42 Rooms from £1,100 / week

Minster Care Group Reviews (1948)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.480) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience

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Date Published

1948
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Review of

Turnpike Court

from M C (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent 6 happy years at Turnpike Court. The staff were always helpful. They provided care with dignity. At the end of life they were truly helpful. The young lady made us to feel that everything was being the best for my mum.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. Your mum is missed by all at Turnpike Court.


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Review of

Rydal Care Home

from Elizabeth D (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was placed in Rydal following a double hip replacement, for 6 weeks rehabilitation. The lack of care was shocking. On one occasion he badly cut his arm on a cable tie which was left on the bedframe they put on for him (he was on blood thinners). I believe the sheer lack of care he received resulted
in his gradual decline. He was given physio and following this he had terrible pain in his abdomen. He lost his appetite completely and nothing was done about it. He had to be rushed into hospital with pneumonia. My dad very sadly lost his life to a perforation to the bowel.

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Review of

Grenville Court

from Sarah C (Daughter-in-law of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grenville Court provides fantastic care in a loving and supportive environment for my father in law. We chose it because they also provided outstanding care for my mother in law 2 years ago. The manager and the team have the very best interests of all the care users, the range of activities is fabulous,
the recent 'virtual' trips abroad is creative and inspiring. The restaurant is great. Most of all the staff make this home exceptional ..you couldn't ask for more caring, nurturing and supportive staff.

Reply from Abby Thornhill, Home Manager at Grenville Court

Sarah, these words are so beautiful. We absolutely adore both your father in law and still think about your mother in law always. Thank you, I will share this with the team as they will be chuffed to read this!


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Review of

Lyndhurst

from A S (Wife of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience from arrival to departure was excellent. We were introduced to the staff on arrival and made my husband feel very welcome. High standards were maintained during the whole of the stay. They identified my husbands needs before the stay and made any necessary adjustments without delay. My husband
was treated with respect by all staff so much so he is looking forward to any future visits, giving me assurance that he will be well cared for in the respite care.

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Review of

Garswood House

from J J (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have made mum feel welcome and cared for. She tells all of her visitors how lovely the staff are, how she enjoys the company and the food and that she couldn't be anywhere better. The home provides a warm, welcoming and clean environment. It is reassuring to see how the caring and hardworking
staff look after and interact with the residents. I feel that the home would benefit from a dropped kerb/ramp at the front of the building which would be helpful when taking residents out in a wheelchair. I believe this is being discussed with the landlord.

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Review of

Ideal Home

from Janet H (Friend of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely friendly family atmosphere. No doubt benefiting from being a small home. Your staff are superb. They are really friendly and lovely towards the residents and visitors. Obviously attitudes emenate from above this the management team must be equally good.

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Review of

Craigend Gardens Care Unit

from G H (Friend of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Great staff. Can't fault the carers one bit.
Over the past year the home has just flourished and it's a delight to see. The staff are the absolute best and they genuinely make meaning full connections.

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Review of

Craigend Gardens Care Unit

from Lynn A (Daughter of Resident) published on 21 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very happy with the care & service my dad receives. Staff are attentive & always treat my dad with respect. I feel I am kept informed of his progress.

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Review of

Turnpike Court

from S H (Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Admitted here 9/6/24 in to lovely room with good facilities. I have been very happy here due to many years working for social services used to residential life. This is a well run home coping with staff shortage at times.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. It is lovely for you to be here at Turnpike Court


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Review of

Gleavewood

from Angela G (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Gleavewood in March, which was an anxious time/change for us all, as mum is 98 years old and very independent. The management and staff have made mum's transition seamless, showing her care, compassion and understanding. Nothing is too much at Gleavewood who I can't thank enough as
the previous 4 months have been extremely stressful. I can finally sleep at night and rest knowing mum is being looked after with compassion and respect. Thank you so much for everything you have done and do for mum.

Reply from Julie Wansbrough, Home Manager at Gleavewood

Thank you for the kind words on your experience of your mum moving to Gleavewood, we will share your feedback with the team.


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Review of

Florence Grogan House

from J B (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really apprehensive about my 96 year old dad going into a care home when he could no longer care for himself at home. I needn't have worried because the care he receives is exceptional. The staff are all very professional, well led by an excellent management team.

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Review of

Craigend Gardens Care Unit

from H I (Brother of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother arrived at the care home he has come on leaps and bounds. His walking has improved 100% he has gained weight through proper care. It is general well being has improved and we now can have proper conversations.

Reply from Steven McLellan, Manager at Craigend Gardens Care Unit

Thank you so much for your kind words. We are so happy you see the hard work and devotion the team make each day to make residents like your brothers lives full of joy and cheer.


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Review of

Craigend Gardens Care Unit

from Stephen G (Nephew of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the attorney for my uncle, who has been a Craigend Gardens resident for nearly two years now. My aunt was also a resident but sadly died last year. Another review talks of the difference between the level of care provided in hospital and that at Craigend. I couldn't agree more. My uncle - who has
vascular dementia - had to be admitted to hospital and regressed considerably when there. Craigend manager and deputy visited him, saw this, berated the staff there, insisted on bringing him back to Craigend (with my full support) and within two weeks he was transformed. He is happy and I can't ask for more. May aunt chose to die at Craigend - and I witnessed an outstanding level of personal care and support which went far beyond the job. Genuinely caring and decent people. It is not the plushest place - but who cares when they are happy and so well supported.

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Review of

Craigend Gardens Care Unit

from John C (Husband of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's is resident of Craigend Gardens in which staff are very friendly and helpful also rooms are kept clean.
And you are made very welcome and also friendly and welcoming they keep you updated what's happening.

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Review of

Craigend Gardens Care Unit

from D P (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident since August 2024 and I couldn't be happier with the care that she receives. The staff are always keen to help and are very supportive with her needs.
Any of our requests for additional help for my mother has been implemented.

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Review of

Florence Grogan House

from M M (Son of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is looked after with the best care from all the staff. Her room is immaculate, and we as a family are very happy with the care she receives. The staff are always friendly and welcoming and very professional at all times. We even get a lovely cuppa when we visit.

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Review of

Cheaney Court Care Home

from J N (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing staff were attentive to mums changing health needs. The staff were willing to discuss mums needs with me. Listened to my views and concerns.
A good range of activities for residents to join in with.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review. I will share this with my team.


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Review of

Grays Court

from Marion F (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here a year now. She arrived in a poor state from the Hospital, she now has no bed sores, due to the excellent care given. She is content here and the staff are very attentive, Grays Court is very forthcoming with information and has an open door policy. Communication is good in all
aspects.

Reply from Pauline Kelly, Manager at Grays Court

We thank you for your kind words, we appreciate all feedback so we can improve on our service we thank you for your time to complete a review for Grays Court as we are pleased to be able to care for your loved one.


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Review of

Karam Court Care Home

from M A (Sister of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention that she has received from the entire team. The staff are excellent and have provided faultless care. They are very friendly and approachable and have always willingly
assisted with any queries on concerns I have had regarding my sisters health. The management team lead extremely well and have assisted me every step of the way in navigating through paperwork and care plans. The care home is very homely and kept to the highest level of cleanliness. I have always felt my sister is being looked after well in the best possible hands. For all you do - and the kind thoughtful way you do it - thank you!

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Review of

Craigend Gardens Care Unit

from Patricia M (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into craigend gardens
Her admission was really smooth the staff are amazing with her and nothing is a bother
My mum says she is very happy and feels safe in craigend gardens
I don't have any concerns they are amazing we were even allowed to paint her room
Although the
the handy man done this for us thank you

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Awards / Recognitions (0)

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