Care Homes Owned by Minster Care Group

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (59)

59 Care Homes owned by Minster Care Group
Rydal Care Home

Rydal Road, Darlington DL1 4BH 

9.4 39 reviews
"All care given with dignity promoting self-care. Time was taken to listen to food likes, dislikes and portion size. Any problems were…"   Read all 39 reviews
Location Type Care Home

Rydal Care home, situated in Darlington, offers residential care as well as nursing care, respite care, palliative care and specialist care for those living with dementia. The home has a caring team of nurses and care workers willing to give residents… Read more about Rydal Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,000 / week
Diamond House

Bewcastle Grove, Mowmacre Hill, Leicester LE4 2JW 

9.4 31 reviews
"My brother, sister and I are very happy with the excellent care that our uncle receives in Diamond House. We know he is safe and warm and…"   Read all 31 reviews
Location Type Care Home

Diamond House is committed to personalised care within a friendly environment that helps residents to live an active and fulfilling life. A great deal of effort has been taken to decorate and furnish the home to a high standard, while a robust staff… Read more about Diamond House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 74 Rooms
  • from £1,000 / week
The Hawthorns

Hawthorn Street, Wilmslow SK9 5EJ 

9.4 40 reviews
"My Mum, who suffers from Dementia, has been staying at the Hawthorns since leaving hospital in August. During her stay the Staff have been…"   Read all 40 reviews
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy. 24… Read more about The Hawthorns

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,000 / week
Kingfisher Care Home

Cleveland Road, North Shields NE29 0NW 

9.4 20 reviews
"I had to find a nursing home very quickly for my mother who had become bed bound for end stage dementia. After visiting several care homes…"   Read all 20 reviews
Location Type Care Home

Kingfisher Care Home – North Shields, Tyne & Wear Kingfisher Care Home offers a flexible range of care services including residential care, nursing care, dementia care, respite care and palliative care. The purpose-built home has 50 en-suite rooms… Read more about Kingfisher Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 58 Rooms
  • from £1,100 / week
The Laurels

Walnut Drive, Winsford CW7 3HH 

9.4 41 reviews
"Level of care and kindness at The Laurels is excellent. Could not ask anything more of all staff. They are brilliant. Kind, caring and fun…"   Read all 41 reviews
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of… Read more about The Laurels

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,050 / week
Roseway House

Wear Street, Jarrow NE32 3JN 

9.3 37 reviews
"Take note kindly to what i have experienced in what was the other care home my mother has just moved from to Roseway House , i couldn't…"   Read all 37 reviews
Location Type Care Home

Roseway House Care Home - Jarrow Roseway House is located in Jarrow, close to the historical Viking centre, the coastal town of South Shields. The home provides a flexible range of residential, nursing, dementia, respite, and palliative care. The… Read more about Roseway House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 50 Rooms
  • from £1,100 / week
Sovereign House

Chelmarsh, Daimler Green, Coventry CV6 3LB 

9.3 36 reviews
"All the staff are so friendly and helpful and the love and care for my wife's Mum, is incredible. A special mention for one of the carers,…"   Read all 36 reviews
Location Type Care Home

Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities. Together with expert care, Sovereign House focuses on companionship and an enjoyable… Read more about Sovereign House

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,100 / week
Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ 

9.3 40 reviews
"Mum came into Garswood House, despite us not knowing if we were doing the right things. Our worries were deeply unfounded. The first 2…"   Read all 40 reviews
Location Type Care Home

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable… Read more about Garswood House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 53 Rooms
  • from £1,050 / week
Ideal Home

Bicton Heath House, Knowsley Drive, Gains Park, Shrewsbury SY3 5DH 

9.3 13 reviews
"A lovely friendly family atmosphere. No doubt benefiting from being a small home. Your staff are superb. They are really friendly and…"   Read all 13 reviews
Location Type Care Home

Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's. The home has been purpose-built to combine a comfortable lifestyle with quality… Read more about Ideal Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms
  • from £850 / week
Ancliffe

Warrington Road, Goose Green, Wigan WN3 6QA 

9.3 23 reviews
"My dad has been a resident at Ancliffe for over 2 years, and is extremely happy and settled. Dad has Parkinson's, but is mentally in…"   Read all 23 reviews
Location Type Care Home

Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to full-time care in a skilled and thorough care setting. A… Read more about Ancliffe

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms
  • from £1,000 / week
Elm House

76 Pillory Street, Nantwich CW5 5SS 

9.3 28 reviews
"I am both pleased and grateful for the dedicated care the staff have shown to my father. His needs are many and the support we have been…"   Read all 28 reviews
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team,… Read more about Elm House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 40 Rooms
  • from £1,100 / week
Wordsley Hall

Mill Street, Wordsley, Stourbridge DY8 5SX 

9.2 28 reviews
"Choosing a care home can be a daunting time for families, and I can safely say this care home did everything they could to keep my aunt…"   Read all 28 reviews
Location Type Care Home

Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links. A converted Grade II Georgian House, Wordsley Hall is an excellent location to spend… Read more about Wordsley Hall

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 44 Rooms
  • from £1,000 / week
Lyndhurst

College Street, Leigh WN7 2RF 

9.1 25 reviews
"From the attention and help from the Manager, to the lovely cheerful and kind staff, I am so grateful. You all support me in taking care of…"   Read all 25 reviews
Location Type Care Home

Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The home has a welcoming, friendly and happy atmosphere… Read more about Lyndhurst

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Mental Health
  • 40 Rooms
  • from £1,000 / week
Freeland House

Wroslyn Road, Freeland, Witney OX29 8AH 

9.0 48 reviews
"Entirely grateful for nursing home for helping me to care for my husband in his last stage of his life. I cared for him for 2 years, 7…"   Read all 48 reviews
Location Type Care Home

Freeland House are a friendly, professional care home that take pride in a person centred approach to individual care needs. They offer personal care, palliative and respite provision in picturesque, stunning surroundings. The team believe their residents… Read more about Freeland House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • 111 Rooms
  • from £1,050 / week
Greenacres

Green Lane, Standish, Wigan WN6 0TS 

9.0 24 reviews
"Excellent Residential Care home for Mum, Mum is being well looked after, All staff very caring, & nothing is to much trouble, 3 good…"   Read all 24 reviews
Location Type Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is staffed by an attentive and progressive care team.… Read more about Greenacres

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 40 Rooms
  • from £1,000 / week
The Meadows

Brybank Road, Haverhill CB9 7WD 

9.0 13 reviews
"The staff (carers, activities, cleaners, laundry, general and managed) are always friendly, approachable and care for my dad in a way that…"   Read all 13 reviews
Location Type Care Home

The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for adults with physical disabilities, while the staff team… Read more about The Meadows

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 55 Rooms
  • from £1,200 / week
Abbeywell Court Nursing and Residential Home

Dragon Square, Chesterton, Newcastle-under-Lyme ST5 7HL 

8.9 66 reviews
"Mum has been a resident for over a year now, on the whole, she's as happy as I've ever seen her. The staff are very helpful and seem…"   Read all 66 reviews
Location Type Care Home

Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a lovely living atmosphere that visitors will enjoy.… Read more about Abbeywell Court Nursing and Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 45 Rooms
  • from £1,000 / week
Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 

8.9 19 reviews
"Amazing friendly staff, residents always look well and happy and in good spirits. Always clean & tidy. Food is always fresh &…"   Read all 19 reviews
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities. It has a qualified and dedicated… Read more about Whetstone Hey

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 40 Rooms
Grays Court

Church Street, Grays RM17 6EG 

8.9 34 reviews
"Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who…"   Read all 34 reviews
Location Type Care Home

Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock. Together with professional care, the home maintains a programme… Read more about Grays Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 87 Rooms
  • from £1,000 / week
Duncote Hall Nursing & Residential Home

Duncote, Towcester NN12 8AQ 

8.9 15 reviews
"Thank you to the outstanding staff and management team of Duncote hall and the Lakes. A very clean , secure and caring environment for…"   Read all 15 reviews
Location Type Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully decorated, with en-suite rooms and qualified staff who are… Read more about Duncote Hall Nursing & Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,000 / week
Karam Court Care Home

Mallin Street, Off Highbury Road, Smethwick B66 1QX 

8.9 11 reviews
"My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention…"   Read all 11 reviews
Location Type Care Home

Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia. Stylish and contemporary furnishings combine with picturesque gardens to make this… Read more about Karam Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 51 Rooms
  • from £1,000 / week
Three Elms

Station Road, Penketh, Warrington WA5 2UG 

8.8 31 reviews
"We've had such a positive experience with Three Elms where mum has been staying. The staff have been nothing short of amazing-kind,…"   Read all 31 reviews
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal… Read more about Three Elms

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £900 / week
Saffron House

2a High Street, Barwell, Leicester LE9 8DQ 

8.8 21 reviews
"I cannot fault the staff in Saffron House they are all so friendly and caring . I broke my leg in October and unfortunately I was unable…"   Read all 21 reviews
Location Type Care Home

Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia. A wide range of specialists monitor personalised care packages for up to 48 adults, all of whom enjoy en-suite… Read more about Saffron House

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,000 / week
The Elms

Elm Drive, Crewe CW1 4EH 

8.7 30 reviews
"We visit our resident friend on a fairly regular basis and have always found the staff that we meet friendly and attentive. The care that…"   Read all 30 reviews
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving… Read more about The Elms

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • 41 Rooms
  • from £1,000 / week
Parklands

Park Lane, Poynton, Stockport SK12 1RB 

8.7 26 reviews
"Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very…"   Read all 26 reviews
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain… Read more about Parklands

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • 40 Rooms
  • from £1,050 / week
The Lakes

Duncote, Towcester NN12 8AQ 

8.7 21 reviews
"My husband has been a resident at The Lakes since May and we find all staff very, very caring towards him and right from the start helped…"   Read all 21 reviews
Location Type Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents to be cared for but at the same time maintain their… Read more about The Lakes

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Mental Health
  • 47 Rooms
  • from £1,500 / week
Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE 

8.6 45 reviews
"I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I…"   Read all 45 reviews
Location Type Care Home

Leycester House is located in the village of Mobberley, a few minutes' walk from local shops. Leycester House offers a flexible range of residential, dementia, respite and palliative care services. The home boasts a friendly, professional and skilled… Read more about Leycester House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,100 / week
Falcon House

8 Middle Street, Beeston, Nottingham NG9 1FX 

8.6 26 reviews
"My dad has been at Falcon House for nearly 2 years now. He is quite settled there and appears to be happy in spite of his advancing…"   Read all 26 reviews
Location Type Care Home

Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need. The provider supports an active lifestyle within the care environment, being committed to… Read more about Falcon House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 46 Rooms
  • from £1,050 / week
Crossways

Station Road, Lostock Gralam, Northwich CW9 7PN 

8.5 32 reviews
"My Mum has resided at Crossways for nearly eight years now and during that time I have always found the Staff to go out of their way to…"   Read all 32 reviews
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A sense of purpose is promoted and a wide range… Read more about Crossways

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Palliative Care
  • 39 Rooms
  • from £950 / week

Minster Care Group Reviews (2280)

9.3

Minster Care Group has a Group Review Score of 9.3 (9.345) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Wealstone

from Leon H (Son of Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We made the decision to place dad in Wealstone back in September after a lengthy stay in hospital. Initially I was very defensive and suspicious, but gradually realised how good the staff are in caring for people . Most of the carers have been there for a number of years and take great pride in their
work, this has helped our dad to settle quickly and our family relax knowing he is safe. From those in charge and everyone who works there, our family recommend Wealstone as a great place for loved ones to stay when they need help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wordsley Hall

from Janet P (Sister-in-law of Resident) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever visiting the staff always make us feel very welcome and they go above and beyond in caring for our sister in law. I would recommend this care home if asked.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Rivers

from Louse C (Daughter of Resident) published on 7 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Good morning
It's always a pleasure to visit the rivers. I am always welcomed by lovely staff with a warm welcome and a lovely smile. And the support you give my mum Margaret and myself is just priceless, you couldn't do anything any better, I have a lot of friends at the rivers I worked with over
40 years at another care home when I was deputy manager, I loved the job, I know mum is in good caring hands, it's such a lovely home for mum to live and me to visit, you should all be very proud of your self's you all do am amazing challenging job
Thank you very much for everything.
Lots of love and kisses.
Merry Christmas and a happy new year
From Louise xxx
Reply from Marina Maisurjants, Home Manager at The RiversThank you so much, Louise, for your lovely review and kind words. It means so much to our whole team.
It's a privilege to care for your mum, and to know you feel confident she is in good hands. Your support and appreciation, especially with your background in care, truly means a lot to us.
Wishing you and your family a very Merry Christmas and a Happy New Year.
The Rivers Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Greenacres

from Alan W (Son of Resident) published on 7 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent Residential Care home for Mum,
Mum is being well looked after,
All staff very caring, & nothing is to much trouble,
3 good meals for mum a day,
Mums room is clean & tidy,
They have entertainment, & days out planned.
Cannot fault Greenacres really!!
Well done!!


Alan

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rydal Care Home

from Stephen D (Son of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care given with dignity promoting self-care. Time was taken to listen to food likes, dislikes and portion size.
Any problems were dealt with efficiently in good time. Most of the staff we found very helpful and time taken to explain care needs and progress.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rydal Care Home

from Hugh C (Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a veteran with no prior knowledge of the medical profession, during my 80 years I was mildly impressed by the Rydal Care Home, nothing was too much trouble for the team within the unity and the entire regime was one of friendship, kindness, consideration and exceptional care at a time when I was
not fully aware due to medication of just how good Rydal Care home is.
Reply from Natalie Young, Home Manager at Rydal Care HomeThank you very much for taking the time to share your thoughtful review.
We are truly honoured by your kind words, particularly given your life experience and service as a veteran. To know that, even during a time when medication affected your awareness, you still felt the atmosphere of friendship, kindness, consideration, and care at Rydal Care Home means a great deal to us.
Our team works hard to ensure that nothing is ever too much trouble and that every individual is treated with dignity, respect, and compassion-especially during vulnerable moments. Your feedback reassures us that these values are felt, not just intended.
On behalf of everyone at Rydal Care Home, thank you for trusting us with your care. We wish you continued comfort and well-being, and we are grateful you chose to share your experience with others.
Kind regards,
The Rydal Care Home Team
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Review of

Thorley House

from D T (Niece of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Hello, my auntie is a residence at Thornley house we've had nothing more than five star treatment. All the staff are very friendly and very welcoming. We feel like we are entering her home every time we go and visit her
she is having a lovely time there lots of activities and stuff to do every day
we have never seen her smile and laugh so much, she's more active and so happy. Can't recommend Thornley House and all the staff anymore. They have changed my auntie's life and can't thank them enough.
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Review of

Greenacres

from Damian F (Son of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
After much consideration mum, and the rest of the family, decided that a Care Home was the best way forward for her future care needs.
When a room became available at Greenacres we jumped at the opportunity.
This was based on testimonials from friends and relatives with previous experience.
Mum has
settled in incredibly well and is much more like her old self. Levels of interaction between staff and residents is very high.
Furthermore the staff are great and appear invested not only in the residents welfare but the Home itself.
Communication all round is excellent and every time I visit I get a good feeling from the place.
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Review of

Wordsley Hall

from S W (Niece of Resident) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home can be a daunting time for families, and I can safely say this care home did everything they could to keep my aunt safe and well for 7 years.
This care home retains its staff, and professionals recommended it to me for their excellent infection control.
Staff are friendly and
their understanding of dementia patients is outstanding.
From walking into the care home in 2017 to leaving it in 2025 would like to say massive thanks to every single person that works at this home. We will never forget the kindness and compassion you all gave to our family - thank you x
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Review of

Eagle View Care Home

from Lynda A (Daughter of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
It is obvious from the moment that you walk in, staff at Eagle View are extremely happy and professional at their work. This is displayed through the way they engage with their residents and visitors. Everyone is warm, friendly and compassionate in their manner.
Eagle View is one big friendly home.
It is clean, warm, bright, welcoming and is a vibe of activity. Where residents are happily engaged in a range of well thought out and well led activities in the lounge, or enjoying their meals in the cosy dining room.
Eagle View's management prioritised my father's health and wellbeing in a way that far exceeded my expectations, they went up and above. They drew on the expertise of a number of external partners to ensure that my father's needs were fully established and met. While all the time taking the care to always consult me and keep me fully informed.
I always feel welcome when I visit my father. When I leave I know I am leaving him with people who treat him like family.
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you so much for sharing such a thoughtful and kind reflection on your experience at Eagle View. We are truly touched by your words. Our team takes great pride in creating a warm, welcoming, and engaging environment for our residents, and it means so much to hear that this is reflected in your visits.

We are especially grateful for your recognition of the care and attention we strive to provide, not only to our residents but also to their families. Ensuring your father's health and wellbeing, while keeping you informed and involved, is at the heart of what we do.

Your acknowledgment of our staff and management as "family" reinforces why we do what we do every day. Thank you again for taking the time to share your experience-it's a wonderful encouragement to the whole Eagle View team.
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Review of

Thorley House

from Tony R (Great-Nephew of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My great auntie used to live 200 miles away and spent most of her days in bed in her own flat, we could only visit a few times a year due to distance so she had no one really only carers who went in for half hour 3 times a day, she had a fall a few months ago and we was told she hadn't long left and
needed round the clock care especially with being late 90s, we decided to move her to Thorley House which is local for family and wow what a difference, she is living again and is very happy, I can't recommend this care home enough and all the staff are doing a great job they have activities in the day and trips out and my great auntie is more mobile and happier than ever which is a massive relief to the small family she has, we are kept updated with photos and videos on social media which is great to see so thank you very much Thorley House and keep doing what you're doing
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Review of

Eagle View Care Home

from Tina Z (Daughter of Resident) published on 17 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I spoke to my mother yesterday and she sounded so good. She said she was comfortable at Eagle View, had friends there, and felt that the staff are warm and take very good care of her. While we were talking, a staff member gave her a bag of her favorite crisps, and she said "that's what they do here,
they know these are my favorite and sometimes they just bring me some". She was so pleased. Living so far away from her, I am comforted to know that my mother is being so well cared for.
Reply from Emine Tekis, Registered home manager at Eagle View Care HomeThank you very much for sharing this with us. Moments like these mean a great deal to us, and we are especially pleased to know that the small, thoughtful gestures-such as bringing her favorite crisps-make her feel happy and valued. We understand how difficult it can be to be far away from a loved one, and we are grateful that we can provide you with reassurance that your mother is receiving attentive and compassionate care.
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Review of

Mowbray Nursing Home

from S H (Daughter of Resident) published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was very poorly when he arrived at The Mowbray in April 2025 and from the moment of his arrival the staff could not have been more attentive to his very complex needs. The kindness, compassion and sheer professionalism shown towards him by staff at all times was so appreciated by myself and my
family. Dad was a very private man - he didn't want to socialise outside of his room but company was brought to him and he spoke highly of every one, including the lovely therapy dog, and he loved the food! Thanks so much to one special staff member (you know who you are!) who gave us regular updates as dad neared his end. He passed the early hours of the morning after his 89th and he couldn't have been given a better send off with the fuss they made of him the day before. A heartful thank you.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so very much for the wonderful words of kindness; it means so much to the staff. It was our absolute pleasure to look after your wonderful father, who was a true gentleman in every sense of the word. He had a wonderful and supportive family around him, which made him so happy . He will always hold a special place in our hearts.
Thank you once again and I will pass this message to the special one
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Review of

The Cedars

from Jennifer S (Sister of Resident) published on 15 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been in the cedars for many years ,we have always been very happy with her care . They do there very best to to entertain and are always finding new and interesting things to do. Helen is very happy and always has good things to say about everyone . All the staff are very kind and friendly
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Review of

Wordsley Hall

from Leslie R (Daughter of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been looked after at Wordsley Hall for just over two years. At first mom wasn't happy as she didn't want to leave her home but her condition - Vascular Dementia led her to being incapable of caring for herself, and has started to wonder off making it unsafe for her on her own. Wordsley Hall
staff have been incredible with their patience, and care, and understanding by making mom feel happy and safe. She is enjoying her life there now. She loved the activities organised, crafts, and joins in the entertainment, she's a different woman now. Thanks to the wonderful staff who have become her family. Its a pleasure to visit her. Thank you, always feel welcome.
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Review of

Cheaney Court Care Home

from Mark M (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at this care home for two years. I have been impressed by several aspects -
1. Very caring staff. Welcoming to visitors and great with residents.
2. Cleanliness
3. A safe environment
4. For me, as a relative, the excellent administration from admission through recent challenges
regarding my father's circumstances, the management and administration has been first rate - caring, professional and efficient.
Reply from Kathryn Keech, Home Manager at Cheaney Court Care HomeThank you for your kind words, I will share these with our team.
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Review of

Wealstone

from K C (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the level of care. Staff are friendly, and nothing is too much trouble. The management team are warm, welcoming and accessible, and the room is spacious and kept clean and tidy. Overall, the care home is a lovely place, and my mum is settling in well - she even joins in with the
numerous activities offered and is enjoying mixing more.
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Review of

Red Hill

from Geoff B (Son of Resident) published on 9 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother Dania has been a resident at Redhill for nearly twelve months on the Dementia suite.
During her stay we have got to know the staff quite well. Both my wife and myself have been so impressed with the care Mum receives, we are also shown a great deal of compassion as we find mum's situation
very difficult to deal with.
The staff have a very challenging job which I certainly could not do
I would always be confident that Mum is in great hands, the staff are attentive, friendly, and compassionate with the residents who have conditions that would try the patience of a saint.
So well done Dulcie and Zoltan and all the staff keep on doing what your doing, a fantastic job.
Reply from Dulcie Turner, Home Manager at Red HillThank you for your kind words , its much appreciated and we will share the feedback with the team who care for your mum
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Review of

Waterside Care Centre

from R P (Husband of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in Waterside Care Centre for more than 8 months (she has advanced dementia) during that time I have only seen kindness and affection towards her from the manager and all the staff. Regardless of their jobs when they go past her they stop and try to engage with her to make her smile.
All the staff male and female have a great understanding of all the residents. Keep up the good work Waterside, and on behalf of myself and family a very big thank you for the care you give my wife.
Reply from Penelope Cottrill, Manager at Waterside Care CentreThank you for your beautiful words. Were truly honoured to care for your wife, and it means so much to us to know you feel supported. We love having you here, and the team always enjoys your visits. Your kindness and appreciation brighten everyones day. Thank you again from all of us at Waterside.
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Review of

Broadgate Nursing Home

from Briony S (Stepdaughter of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Stepdad came here from hospital for end of life care for just over 2 weeks. My mum had died the day before. The staff at the care home took care of me as well as my stepdad.
I was welcome to stay, come and go as I needed.
They even made sure I'd eaten and provided me with meals, (which they have
a menu choice and are nutritionally well balanced). My stepdad had help to eat and the staff didn't rush him, they chatted to him and read his body language as he couldn't talk very well.
They were respectful and professional staff. They are caring and friendly as a group of colleagues with one another.
Having spent time here at all hours of the day/night, I found all staff to be caring, compassionate and respectful to all the patients I saw/heard them interact with.
Reply from Lukasz Holewik, Registered Manager at Broadgate Nursing HomeThank you so much for sharing your heartfelt experience. We are truly sorry for the loss of your mum and stepdad. We understand how difficult this time must have been for you and your family. It means a great deal to us to know that our team was able to provide comfort and support, not only to your stepdad but also to you during such a challenging period.
We strive to create a caring and compassionate environment where every individual feels respected and valued, and your words affirm that commitment. Your appreciation for the staff's attentiveness, patience, and kindness is deeply encouraging and will be shared with the entire team.
Please know that we are always here if you need anything in the future. Thank you again for taking the time to write such a thoughtful review.
Warm regards,
Lukasz
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