






Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's. The home has been purpose-built to combine a comfortable lifestyle with quality provision, incorporating modern methods and respecting regulatory issues. The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Ideal Home...
Care Provided by Ideal Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ideal Home for full pricing details and T&Cs.
Contact Ideal Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Susan Ridgway (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (44)
Visiting
- Visitors are warmly welcome at anytime in the day, with or without an appointment. To respect residents comfort and ensure an enjoyable dining experience, the home observes protected mealtimes between 12:30pm and 1:30pm, and again from 5:30pm to 6:30pm. During these times, visits may be paused or rearranged to support residents needs and maintain a calm, relaxed environment.
Parking
- Please park in the car park immediately in front of the property, not the car park at the side, which does not belong to the home.
Ideal Home Reviews (13)
Ideal Home has a Review Score of 7.9 (7.924) out of 10, based on 2 reviews in the last 2 years.
Over all time Ideal Home has 13 reviews.
A lovely friendly family atmosphere. No doubt benefiting from being a small home. Your staff are superb. They are really friendly and lovely towards the residents and visitors. Obviously attitudes emenate from above this the management team must be equally good.
Thank you for your wonderful feedback. Your kind words means a lot to us !
Mum has been here a few years now. Overall she is happy. The home is friendly the staff are always helpful.
Thank you for your feedback. We're glad to hear that your mum is happy and that you've found the home and staff friendly and helpful. We appreciate your trust and will continue working to ensure the best care for your mum.
My sister transferred to Ideal Home in 2022 and we have been very happy with the care she has received.
We're so glad to hear that you have been happy with the care your sister has received since her transfer. Your trust and support mean so much to us, and we'll continue to provide the best care possible at all times. Kind regards
Many of the staff have been involved with the care of my brother since he arrived at Ideal Home. We regard the staff as members of our family. I have always been made aware of any issues that have risen, and have been especially supported during the latest admission/discharge from hospital.
It was appreciated when my brother turned 70 years. A room was provided and a delightful buffet for our small group.
We are deeply touched by your appreciation for the care and support your brother receives at Ideal. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with his care. Kind regards.
I find Mum's home excellent, the staff are so lovely and nice. I have no worries over Mum's care and safety. She always looks clean, tidy and comfortable, always smiling.
Kind regards.
The care and support provided to my mum is excellent. The staff go above and beyond to ensure that the residents have the best possible support.
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mum is happy with us. I'll forward your warm sentiments to our home team.
I have always found the staff to be very helpful and they are always concerned about my mother's well-being. She is very tidy and the staff always make sure she is well turned out. She is happy with her home and always states that the food is very good. I know that the care she is given is more than satisfactory, we have been notified if she is unwell.
Kind regards,
Rahi.
My experience of Ideal Home, the home is always very clean and tidy and find the staff very helpful when I visit the wife. I always find her clean and tidy, the food they have always looks well presented and the staff are willing to help the wife with her food when needed. The staff let me know when there is a problem. I always feel she is well looked after in every way. The rooms they have are more than adequate.
Kind regards.
My mum has been in Ideal Home, Shrewsbury since October 2023vand she is so happy and settled. The staff are lovely with her. Always offered a cup of tea or coffee. I feel settled knowing my mum is being well looked after, it's like one big, happy family there.
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mum is at ease with us. I'll forward your warm sentiments to our home team.
My mother-in-law has been her three months, has settled in well and is happy. She is well looked after, clean and tidy, as is her bedroom which is also of a good size, her laundry is also nicely done. The staff are kind and respectful and are able to meet her needs, she has a lovely relationship with staff. The manager is always readily available, she will address any concerns or questions I have, her door is always open. Mum-in-law is happy, safe and well cared for, so glad she's here.
Kind regards,
Rahi.
My mother-in-law has been/is very happy here and has settled very well. We are extremely pleased with her care. He laundry is beautifully done and put away tidily. The home has no 'smell' which shows the cleanliness of the home. Staff are wonderful, very caring and polite. All in all, so glad she is here.
Thank you so much for your lovely review, I shall pass this feedback on to the team and we hope that your mother-in-law will continue to be happy with us for many years to come.
I love living here. I moved in February 2022.
Thank you for your comments, we are pleased you are happy here.
The staff always had individual time for him and were very caring and attentive, nothing too much trouble.
His bedroom was a good size, clean and well presented. He was encouraged to have his personal furniture and possessions. His clothes etc freshly laundered.
Family visits welcomed with tea and biscuits offered, staff always available for updates.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ideal Home.
There are no upcoming events for Ideal Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ideal Home.
Accreditations
There are no accreditations posted yet for Ideal Home.
Meet the Team (1)

Sue is a highly experienced and compassionate Registered Care Home Manager who has dedicated over 20 years to the home, previously serving as Deputy Manager before stepping into her current role. Her long-standing commitment has given her a deep understanding of the home, its residents, and the importance of working together as a team to deliver truly person-centred care.
With extensive expertise in supporting older people and those living with dementia, Sue combines professional knowledge with warmth, empathy, and respect. She is passionate about creating a safe, welcoming, and inclusive environment where residents feel valued and supported, and where staff are encouraged to thrive through collaboration and development. Her leadership style is collaborative and supportive, empowering her team to deliver the highest standards of care while also valuing their well-being and professional growth. Sue is deeply committed to creating a safe, inclusive, and homely environment where residents can live meaningful, fulfilling lives.
Sue believes in the power of teamwork to meet the diverse needs of residents and is dedicated to ensuring that every individual receives high-quality, dignified care that enhances their wellbeing and quality of life.
Frequently Asked Questions about Ideal Home
What types of Care is Ideal Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ideal Home have?
There are 44 Single Rooms.
What are the Facilities & Services at Ideal Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ideal Home to the centre of Shrewsbury?
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ideal Home to verify any information. View our terms and conditions. Ideal Home has an Enhanced Service -more info.