Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need.
The provider supports an active lifestyle within the care environment, being committed to quality care alongside sound physical and emotional health. Private gardens are a popular addition and community amenities are not far away.
The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Group: Minster Care Group
Person in charge: Joanne Cooper (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 46 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 46
Rooms with ensuite WC: 46
Weekly Charges Guide: Personal Care Single £348 – £530 (These prices are only a guideline, please contact Falcon House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Falcon House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Falcon House has a Review Score of 7.5 (7.526)
The Review Score of 7.5 (maximum of 10) for Falcon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Falcon House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Falcon House is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.109 Points relating to the number of positive Reviews for Falcon House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.2 Target = 0.109
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Carole (Daughter of Resident) on Sunday 5 February 2017. Relates to February 2017.
My Mother was looked after for over 3 years. The manager is superb, all the staff from the Carers, Kitchen staff and the cleaners are extremely caring. They have a difficult job at times but remain happy and helpful. I would advise anyone to take a look. Always clean and no smell as some homes have.
How likely would you be to recommend Falcon House? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at Falcon House
