Falcon House

8 Middle Street, Beeston, Nottingham NG9 1FX
Review Us
8.6 26 Reviews
  • Falcon House, Nottingham
Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need.

The provider supports an active lifestyle within the care environment, being committed to quality care alongside sound physical and emotional health. Private gardens are a popular addition and community amenities are not far away.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
Show Falcon House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1082 – £1120
  • Self-Funded Residential Dementia Care: £1082 – £1120
  • RESPITE Self-Funded Residential Care: £1082 – £1120
  • RESPITE Self-Funded Residential Dementia Care: £1082 – £1120

Residents have to provide their own toiletries and pay for hairdressing and visiting chiropodist.

These prices are only a guideline, please contact Falcon House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Cooper (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (46)

Falcon House Reviews (26)

8.6

Falcon House has a Review Score of 8.6 (8.609) out of 10, based on 7 reviews in the last 2 years.
Over all time Falcon House has 26 reviews.

Overall Experience
  • 12
  • 12
  • 1
  • 1
  • 0
Date Published
  • 26
  • 2
  • 6
  • 7
  • 19
Reviewer Connection to Falcon House
  • 10
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 1-20
Review from M S (Husband of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I am not happy with my loved one's care. He is always wet whenever I visit and I have to change his underwear and trousers. He always needs a shave. He has had a rash on his genitals for quite some time due to sitting in wet pants. His room is always in a poor state. He wees on the floor accidentally
and then walks in it which leads to a bad smell. He has dementia and I think the "stimulation" is absent. More often than not only one toilet is available due to the others being blocked. I realise the staff are under pressure due to staff shortages and the current CQC situation but I really hope things can be 'turned' around for everyone sake as it used to be such a happy place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Falcon House for nearly 2 years now. He is quite settled there and appears to be happy in spite of his advancing Alzheimer's. The home is warm and friendly, clean and welcoming and the food is excellent. Fun activities are arranged, for example, therapy dogs, singing, quizzes, exercises
and locally based outings plus seasonal events. Even more important is that all the staff are wonderful whatever their role. They are hardworking, friendly, professional and inclusive but most of all they care.
Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for your heartfelt feedback. We're so pleased to hear your dad is happy and settled at Falcon House. It means a lot to know our team's care, dedication, and activities are making a real difference.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G M (Son of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleased with the home which is clean, bright and warm. My mum is being looked after well and seems content.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for your positive words I will share them with our staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father receives extremely good care from all the carers and the staff in Falcon House. They show care and understanding for all his needs. All the staff are friendly and helpful to me.The home is well cleaned and looked after.
Reply from Jane Webster, Administrator at Falcon House

Thank you very much for your review, we appreciate you taking time to send this in.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alec B (Son-in-law of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good. Excellent staff.
Reply from Jane Webster, Administrator at Falcon House

Thank you for your review. We appreciate you taking the time to send this in.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa L (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Visited here every day whilst my mum was there for respite care. The home was always clean, warm and inviting. My mum's room was spotless. The staff are all fantastic and do a great job. I found them all very approachable, and helpful.
I was always offered a cup of tea whilst visiting. They have entertainment
on some afternoons. My mum said she enjoyed her stay there and always seemed happy enough. I wouldn't hesitate to use the home again for her.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for your kind comments I will pass on to all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian C (Son of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thank management and staff for looking after my mother and her safekeeping.
Reply from Joanne Cooper, Manager at Falcon House

Thank you, Brian; it is a pleasure to look after your mum.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B W (Husband of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was during the lockdown of 2020 that my wife had to go into a care home, so there was no opportunity of “shopping around”. I chose Falcon House on the basis of recommendations and convenience of location, and have been very satisfied indeed with the choice. The facilities are good, the bedrooms are
pleasant and of a decent size, and the common rooms have an excellent atmosphere, all the staff and genuinely friendly and caring. My wife, very far gone with dementia, and totally incapable of looking after herself, seems to be as content as she is able to be. I couldn’t have made a better choice. Any concerns that I have are dealt with promptly and efficiently.


In rating the various facilities, I have not marked activities and have rated food and drink as satisfactory as I have no experience of these and my wife is not of course able to comment on them.

Reply from Joanne Cooper, Manager at Falcon House

Thank you for your feed back and very kind words i will be sure to pass on to our team thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Wife of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received excellent service throughout with whatever and whenever I call of attend. The staff will always help at all times and be considerate to all problems relating my myself and my resident husband.
Reply from Joanne Cooper, Manager at Falcon House

Thank you sheila for your kind words its a pleasure to have your husband here with us he is a character.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philippa H (Granddaughter of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very friendly and set aside at room specifically for the resident's family to visit. Offered us a cup of tea and coffee are made our visit very comfortable. My grandad's room is nice and kept very clean and tidy.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for the kind words I will pass them on to our staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Son of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my visit, Mum was ready and waiting for me. The staff had her waiting in a wheelchair so we could go out together on one of the many outings organised.
The staff are always pleasant and work very hard to cover the needs of the residents.
They all have my utmost gratitude.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for your support and kind words; I will ensure I pass them on to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte B (Daughter of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the service provided at Falcon House. My mother is cared for well, always clean, well-fed and content. The staff are lovely and always cuddling my mum, making me and her grandson feel very welcome.
Reply from Joanne Cooper, Manager at Falcon House

Thank you so much for your lovely words. I will pass your comments on to our staff. We aim to make everyone feel apart of our extended family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Falcon House nearly 3 years, and she appears to be settled and well cared for. Most of the staff are kind, friendly and caring. There are a couple of things which could be improved. My mum is often wearing clothes that don't belong to her, despite us providing sufficient clothes for
her, and name labels. There is also a lot of rather dreary daytime TV shown in the day-room, which most of the dementia residents aren't able to understand. They would benefit far more from hearing music, whether something classical or songs from the decades of their youth.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for your feedback, with us having quite a few residents in our lounges some residents ask for programmes to be put on so we try and accommodate that, we have several afternoons and mornings where our activities will have quizzes and listen to different music.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Friend of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - staff friendly and helpful. My friend appears well looked after and the food is excellent. A variety of drinks are served on a regular basis. I have been particularly impressed with the cleanliness throughout this home as well as in my friend's own room. The handling of more disabled residents
always appears to be gentle and caring.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for these kind words I will pass all of your comments to our staff I'm sure they will appreciate your comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Friend of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend appears to be well cared for. The home is clean and the staff seem genuinely fond of him. The constant TV in the main room often showing Crime Watch is a bit of a problem. No -one appears to watch it. My friend does get bored. I appreciate that his feet and eyes are checked regularly. His
teeth are often loose and his hearing needs to be checked. I feel comfortable visiting the home.
Reply from Joanne Cooper, Manager at Falcon House

Thank you. The channels on the TV are changed throughout the day as a lot of residents like different programs we try and cater for everyone and also we have music sessions with our activities regularly. Sorry to hear about the teeth situation I will speak with the staff regarding that as we don't want him to be uncomfortable, also we have activities happening throughout the day which all residents are asked if they would like to attend but as you can understand its not always everyone's cup of tea but he does get involved with most of the activities.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Niece of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is happy at Falcon House. She is always clean and cared for. Her room is neat. The staff are friendly to visitors and caring towards the residents. My aunt feels looked after.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for these words I will ensure all of our team are told about your comments thank you for being part of our extended family here at falcon house.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very clean tidy and welcoming. My dad seems very happy here.
Reply from Joanne Cooper, Manager at Falcon House

Thank you for your kind words I will pass this on to our team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Brother of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, supportive and helpful. My brother is clearly well cared for.
Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for your kind words, I will share it with the home team.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Daughter of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is always clean and well-dressed. She is obviously well-fed. She enjoys the activities when she chooses to join in. She always tells me how much she likes the staff. The home itself is always clean and bright and there is good communication with the staff.
Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for sharing about your mum's experience at Falcon House. We're delighted to hear she is happy and settled in. It's a testament to the tailored care provided by our staff. I will pass your kind words on to the home team.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff were very helpful and understanding of my mum's needs. Always happy to help.
Reply from Rahi Joshi, Marketing Associate at Falcon House

Thank you for sharing your experience with us. We are pleased to know your mum is comfortable with us. I will share your kind feedback with the home team.


Kind regards,
Rahi.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.609)

Overview of Review Score

The Review Score of 8.6 (8.609) out of 10 for Falcon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.357 for Falcon House is calculated as follows: ( (45 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 84 Ratings = 4.357
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.252 Points relating to the number of positive Reviews for Falcon House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 6 Positive Reviews ÷ 9.2 = 0.652
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Falcon House

What types of Care is Falcon House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Falcon House have?

There are 46 Single Rooms.

What are the Facilities & Services at Falcon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Falcon House to the centre of Nottingham?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Falcon House to verify any information. View our terms and conditions. Falcon House has an Enhanced Service - more info.