Falcon House

My mum is always clean and well-dressed. She is obviously well-fed. She enjoys the activities when she chooses to join in. She always tells me how much she likes the staff. The home itself is always clean and bright and there is good communication with the staff.

The care staff were very helpful and understanding of my mum's needs. Always happy to help.

Mum was admitted to Falcon House for a short stay period to aid the family. The care she received was exceptional. The staff were very positive in their approach to mum's needs. She was kept entertained by various activities throughout the days. We would not hesitate to place her there again should we need to in the future.

All staff are very friendly. The receptionist was most helpful at the start of my Mum's stay, she gave advice on contacts and who to call to help move home.

I'm new here and so far all is good. Food I like, rooms are clean. The staff are pleasant and help me when I need.

Staff are all good and helpful, good food. Clean and tidy. My room is cleaned everyday.

Believe mum is well looked after and clean bedroom is lovely and warm. Most of the staff are very caring and give her lots of hugs. However, we don't feel we are updated very well. If she gets ulcers we don't know until we see mum. We normally have to ask but after we feel it's an inconvenience to do that.

My Mother was looked after for over 3 years. The manager is superb, all the staff from the Carers, Kitchen staff and the cleaners are extremely caring. They have a difficult job at times but remain happy and helpful. I would advise anyone to take a look. Always clean and no smell as some homes have.