Saffron House, Leicester, Leicestershire
Saffron House, Leicester, Leicestershire
Saffron House, Leicester, Leicestershire

Saffron House has been purpose-built for residential and nursing care, at the same time as specialising in provision for adults diagnosed with dementia.

A wide range of specialists monitor personalised care packages for up to forty-eight adults, all of whom enjoy en-suite rooms with their own TV and phone points.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

Group: Minster Care Group

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Epilepsy • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 48

Rooms with ensuite WC: 48

Weekly Charges Guide: Personal Care Single £575 – £650

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated at the far end of Barwell village. Private driveway between the CO-OP and Fish & Chip shop.

Visiting:

Anytime to suit visitors.

Parking:

Private car park on site

Latest Care Quality Commission* Report on Saffron House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Saffron House has a Review Score of 8.8 (8.754)

The Review Score of 8.8 (maximum of 10) for Saffron House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Saffron House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.233 for Saffron House is calculated as follows: ( (20 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 60 Ratings = 4.233

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.521 Points relating to the number of positive Reviews for Saffron House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Saffron House?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Saffron House

  • Daughter of Resident/Service User
    5

Mum has been in Saffron House for six months with severe dementia. The care provided by the staff has been excellent and the facilities are very good. After a short stay in Saffron House my father passed away there in March 2016 and the end of life care provided by the staff was excellent.

How likely would you be to recommend Saffron House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been in Saffron House for 18 months and I have always found the staff very very caring. When she had a fall they phoned me straight away. Before we set off in the ambulance they made sandwiches for us to take in case we were in there a long time. The entertainment is very good singers, animals, bingo etc. I cannot fault all of the staff and hope mum is happy there for many years to come.

How likely would you be to recommend Saffron House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has been living at Saffron House for 18 months. The carers and staff are wonderful. Very kind and caring and mum has been as happy as someone who has Alzheimer's can be.
She enjoys the food and activities such as singers and entertainers, Pat the dog and church services. The home has experienced some management issues in the past but the home are working really hard to address these and things are going well.

How likely would you be to recommend Saffron House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum suffers from dementia and her sight and learning are not good and also limited mobility. After visiting 5 homes we chose this one and have never regretted our choice. All our family have been welcomed by the staff whatever time we visit. The care my mums is given is excellent. She is always clean and comfy and cared for well medically. The food is excellent and her room clothes etc are lovely. Most importantly we are kept well informed by staff of how she is and any medical problems etc. Well done all of you for the excellent care given.

How likely would you be to recommend Saffron House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All care is of a good standard and the staff are kind and caring, at times they do seem to have a lot of work for the amount of staff on duty. The rooms are comfortable but could do with decorating, new curtains and brighter overhead light. New flooring in the corridors and communal areas are much nicer.

How likely would you be to recommend Saffron House? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Kevin Randle, Manager at Saffron House responded to this review on 22 Mar 2016:

All bedrooms are in process of having a full re-decoration to go in-line with new flooring and furniture recently acquired. Staffing levels are increasing due to new fully experienced staff coming on board to us at Saffron House.

Submit a Review for Saffron House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Saffron House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Saffron House